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Hilo Reeds Bay Hotel

2.0 star property

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Photo gallery for Hilo Reeds Bay Hotel

View from room
Standard Studio (1 King Bed) | Terrace/patio
Iron/ironing board, bed sheets
Lobby
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping
  • Kitchen

Explore the area

View in a map
175 Banyan Drive, Hilo, HI, 96720
  • Place, Coconut Island Park
    ‪12 min walk‬
  • Place, Liliuokalani Park and Gardens
    ‪12 min walk‬
  • Place, Port of Hilo
    ‪2 min drive‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪5 min drive‬

Room options

View all photos for Studio, 1 King Bed, Bay View

Studio, 1 King Bed, Bay View | Iron/ironing board, bed sheets

Studio, 1 King Bed, Bay View

9.0 out of 10
Wonderful
(15 reviews)
  • Bay view
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio (1 King Bed)

Iron/ironing board, bed sheets

Deluxe Studio (1 King Bed)

8.2 out of 10
Very good
(21 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio (1 King Bed)

Standard Studio (1 King Bed) | Iron/ironing board, bed sheets

Standard Studio (1 King Bed)

8.2 out of 10
Very good
(56 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 2 Double Beds

Iron/ironing board, bed sheets

Deluxe Studio, 2 Double Beds

8.4 out of 10
Very good
(31 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 2 Double Beds, Bay View

Iron/ironing board, bed sheets

Studio, 2 Double Beds, Bay View

8.2 out of 10
Very good
(19 reviews)
  • Bay view
  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Studio (2 Double Beds)

Standard Studio (2 Double Beds) | Iron/ironing board, bed sheets

Standard Studio (2 Double Beds)

8.2 out of 10
Very good
(24 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room 2 Double bed

Iron/ironing board, bed sheets

Standard Room 2 Double bed

  • Sleeps 4

View all photos for Deluxe Studio (2 Double Beds)

Iron/ironing board, bed sheets

Deluxe Studio (2 Double Beds)

  • Sleeps 4

View all photos for Deluxe King Studio

Iron/ironing board, bed sheets

Deluxe King Studio

  • Sleeps 2

King Studio With Bay View

  • Sleeps 2

Standard King Studio

  • Sleeps 2

Studio, 2 Double Beds, Bay View

  • Sleeps 4

King Studio With Bay View

  • Sleeps 2

Studio, 2 Double Beds, Bay View

  • Sleeps 4

Standard King Studio

  • Sleeps 2

About the neighborhood

Hilo

Located in Keaukaha within a short walk of Coconut Island Park, Hilo Reeds Bay Hotel is within a mile (2 km) of other popular sights such as Port of Hilo. This 50-room hotel has in-room conveniences like kitchenettes, refrigerators, and microwaves.

What's nearby

  • Naniloa Country Club - 5 min walk - 0.3 miles
  • Coconut Island Park - 12 min walk - 0.7 miles
  • Liliuokalani Park and Gardens - 12 min walk - 0.7 miles
  • Bayfront Park - 2 min drive - 1.0 mile
  • Port of Hilo - 2 min drive - 1.5 miles

Getting around

  • Hilo Intl. Airport (ITO) - 7 min drive

Restaurants

  • ‪Ken's House of Pancakes - ‬9 min walk
  • ‪Verna's Drive In - ‬8 min walk
  • ‪Ocean Front Kitchen - ‬16 min walk
  • ‪Hilo Lunch Shop - ‬18 min walk
  • ‪Big Island Coffee Roasters - ‬8 min walk

About this property

Hilo Reeds Bay Hotel

Guests of Hilo Reeds Bay Hotel enjoy features like an outdoor pool, free WiFi in public areas, and express check-in. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. Other amenities at this beach hotel include express check-out, a terrace, and laundry facilities.
Guests can expect to find 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Kitchenettes, refrigerators, and microwaves are also standard.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in public areas
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Ceiling fan
  • Fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W20358722
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is available during limited hours, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Tax ID number is W20358722.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 7:00 PM.
  • No alcohol is served or permitted at Hilo Reeds Bay Hotel.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Hilo Reeds Bay Hotel
Reeds Bay Hotel
Hilo Reeds Bay
Reeds Bay
Hilo Reeds Bay Hotel Hawaii
Hilo Reeds Bay Hotel Hilo
Hilo Reeds Bay Hotel Hotel
Hilo Reeds Bay Hotel Hotel Hilo

Frequently asked questions

Is free cancellation available at Hilo Reeds Bay Hotel?

Hilo Reeds Bay Hotel offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hilo Reeds Bay Hotel?

As of Mar 12, 2026, prices found for a 1-night stay for 2 adults at Hilo Reeds Bay Hotel on Mar 15, 2026 start from $188, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hilo Reeds Bay Hotel?

This hotel is situated in Keaukaha within a 10-minute walk of Liliuokalani Park and Gardens and Naniloa Country Club. You'll also find Coconut Island Park and Hamakua Heritage Corridor less than a mile away.

Is parking available on site at Hilo Reeds Bay Hotel?

No, this hotel doesn't offer parking.

Does Hilo Reeds Bay Hotel feature a casino on the premises?

No, Hilo Reeds Bay Hotel doesn't have a casino.

Will I find an indoor pool at Hilo Reeds Bay Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 7:00 PM.

What amenities will couples enjoy at Hilo Reeds Bay Hotel?

Couples staying at this hotel will appreciate amenities like a kitchenette as well as an outdoor pool and a terrace.

Are there hot tubs at Hilo Reeds Bay Hotel?

No, there isn't a spa tub at this hotel.

Does Hilo Reeds Bay Hotel have a restaurant that serves breakfast?

No, Hilo Reeds Bay Hotel doesn't have a restaurant that serves breakfast.

Will Hilo Reeds Bay Hotel allow pets to stay for free?

No, pets aren't allowed at Hilo Reeds Bay Hotel.

Are there connecting rooms at Hilo Reeds Bay Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hilo Reeds Bay Hotel?

The closest major airport to Hilo Reeds Bay Hotel is Hilo Intl. Airport (ITO), which is 3.4 mi away (7 minutes by car).

Are there rooms with balconies that I can book at Hilo Reeds Bay Hotel?

Yes, some guestrooms at Hilo Reeds Bay Hotel offer a balcony and may feature bay views.

Hilo Reeds Bay Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 450 out of 1006 reviews
Rating 8 - Good. 320 out of 1006 reviews
Rating 6 - Okay. 148 out of 1006 reviews
Rating 4 - Poor. 47 out of 1006 reviews
Rating 2 - Terrible. 41 out of 1006 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Colton

Stayed 4 nights in Jan 2026

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness
Very clean rooms, hotel is dated
Stayed 1 night in Feb 2026

10/10 Excellent

Joshua Smith Miller

Stayed 4 nights in Jan 2026

6/10 Okay

Sureshkumar

Traveled with family
Disliked: Amenities
The view was good, rooms were ok.
Stayed 2 nights in Jan 2026

10/10 Excellent

James

As noted in the description, this isn't a fancy hotel. But it is cosy, great location, wifi (in common areas) worked well, there is a pool, and they had the volcano webcam on the video screen in the lobby (a plus for me).
Stayed 4 nights in Dec 2025

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Clean room great view on 3rd floor corner unit. No air conditioning and it was beautiful blowing all night. Beds are nice small kitchen. Perfect for our stay and staff was very nice.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities
Friendly staff, lovely location, easy check in
Stayed 1 night in Dec 2025

10/10 Excellent

Maria, Bellevue

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and nice location. Wonderfully responsive staff and friendly front desk. Our resquests and preferences were taken into consideration.
Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from the lanai. Room was comfortable and had everything I needed
Pool view
View at night from lanai
Stayed 1 night in Oct 2025

8/10 Good

James, Dauphin

Business traveler
Liked: Cleanliness
Nice place. Nothing fancy. But has what is needed for a comfortable stay. Owner abd staff are pleasant and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Dharmesh

Stayed 1 night in Dec 2025

6/10 Okay

Tom

Traveled with family
Liked: Staff & service
Disliked: Amenities
Staff was very courteous. The building needs many improvements however.
Stayed 2 nights in Nov 2025

10/10 Excellent

Don

Stayed 2 nights in Nov 2025

8/10 Good

denmar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Sharla-Ann, Papaikou

Stayed 2 nights in Nov 2025

6/10 Okay

David

Stayed 1 night in Nov 2025

2/10 Terrible

Mingjun

Traveled with family
Liked: Staff & service
Disliked: Amenities
No air condition in the room. Everything looks difference with the picture on hotels.com
Stayed 1 night in Nov 2025

6/10 Okay

Cynthia

Liked: Cleanliness, amenities
Clean and more updated rooms, friendly staff. Bed and pillows were comfortable. But the planes will wake you up late at night and/or around 6 am. The wifi doesn't really work.
Stayed 1 night in Nov 2025

4/10 Poor

Isaac

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The flat-screen tv did not work. Was unable to access any available streaming services that the tv provided. Hotel did not properly charge the reservation on-time, but only on the day of check-in. Was not happily satisfied
Stayed 2 nights in Nov 2025

10/10 Excellent

sorah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

Susie

Stayed 1 night in Nov 2025

8/10 Good

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room was clean although in need of an upgrade. Bed was comfortable. Needed assistance to open the balcony sliding door, was very hard and stiff. Staff were very pleasant and helpful, service could not be faulted.
Stayed 1 night in Nov 2025

8/10 Good

JoLyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the end room with ocean view. Convenient hotel with helpful staff. Visit rainbow falls, boiling pots and lili’uokalani gardens all near the hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Dalby

Liked: Cleanliness, amenities, property conditions & facilities
Just everything about it. Everyone was super nice and courteous. Rooms were clean as well
Stayed 2 nights in Nov 2025

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