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Recent guest reviews

Employees was amazing just the room over all need to be in proved for a two hundred dollar deposit should be a lot more up dated for that kind deposed.

Kitchen and the beach front of the hotel were the best of staying this hotel.

Room was dated but clean. All seemed in order until i took a cup down from the cabinet to rinse out and when I looked down there were several bugs running around in the sink. Must've been in the cup. Really grossed me out. We checked out at 630AM A lot of your riffraff hanging about the lobby. No one at the desk that early.

The location of this hotel is wonderful. I highly recommend the area if you are visiting Hilo. Parks, beaches, and golf course nearby. The staff do an excellent job of keeping the premises and rooms clean even though the building is older and in need of an update. We originally booked a non ocean view room but upgraded upon check in and we were glad that we did. Definitely worth the extra money. Not sure I would be so happy with the place had we not upgraded. The sound of the waves and the ocean breezes made sleeping much easier!

The Ladies at the office are very polite. And answered all my questions.

No elevator. I am crippled and I use a walker. Given a room on second floor! Total 3 flights of stairs to navigate!

beautiful location. older hotel, in the process of updates,,unfortunately, I did not stay in a more updated room. security alittle sketchy. Many of the doors on my floor had locks and deadbolts. Mine did not. Being a solo traveler, it would have made me more comfortable.

Rooms were clean and neat. I liked that the room came with a large fridge/freezer and microwave. The bathroom is poorly designed because the bathroom door and shower door blocks each other. Staff is very nice and friendly. Price of stay is affordable.

Close to beach park Reeds Bay and walking distance to Japanese Park and Coconut Island. Room very hot even with one ceiling fan and two standing fans at full blast. No AC. Old hotel and front door termite ridden; small pool. Kitchenette fairly good size and refrigerator good size as well.

Clean and nice location but old building with very little upkeep

like the fact the it felt like home with a studio feel to it.

Close to downtown, eating, Rainbow Falls, etc. Fee parking. 10 minutes to airport.

Not the flashest hotel but for the price and location its a great value!

Just stayed one night so we would be close to airport. Dated but reasonable. Cannot comment on the pool or beach exposure since checked in after dark. Walking distance to restaurants. Friendly staff. Our room was a little musty.

Nice view, needs updating and air conditioner. Could not cool room down. Screen door on the belcony would have helped...screen door missing, so i was unable to advantage of the ocean breeze without letting bugs and mosquitos in. Great location and staff. Parking is on a first come basis.

Banyan Drive Hilo HI

Hotel highlights

  • Close to Port of Hilo
  • Free WiFi in public areas
  • Outdoor pool
  • Laundry facilities

Located in Keaukaha within a short walk of Coconut Island Park, Hilo Reeds Bay Hotel is within a mile (2 km) of other popular sights such as Port of Hilo. This 50-room hotel has in-room conveniences like kitchenettes, refrigerators, and microwaves.


Rooms

The 50 rooms feature kitchenettes with refrigerators and microwaves. Guests can expect to find 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Coffee makers and ceiling fans are other standard amenities.


Property features

Guests of Hilo Reeds Bay Hotel enjoy features like an outdoor pool, free WiFi in public areas, and express check-out. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. Other amenities at this beach hotel include a terrace and laundry facilities.

Room options

Deluxe Studio (1 King Bed)

1 King Bed | Sleeps 2

Standard Studio (1 King Bed)

1 King Bed | Sleeps 2

Studio, 2 Double Beds, Bay View

2 Double Beds | Sleeps 4

Studio, 1 King Bed, Bay View

1 King Bed | Sleeps 2

Guest reviews for Hilo Reeds Bay Hotel

Everyone (35) Couples (3) Family (4)
3
Family Partner Couples Business Business Family

Employees was amazing just the room over all need to be in proved for a two hundred dollar deposit should be a lot more up dated for that kind deposed.

By on Mar 14, 2020

Review comment responded on Mar 14, 2020

Thank you for your feedback.

4
Family with small children

Kitchen and the beach front of the hotel were the best of staying this hotel.

By , from Los Gatos on Feb 24, 2020

Review comment responded on Feb 26, 2020

Aloha Thank you for your feedback.

3
Family Partner Couples

Room was dated but clean. All seemed in order until i took a cup down from the cabinet to rinse out and when I looked down there were several bugs running around in the sink. Must've been in the cup. Really grossed me out. We checked out at 630AM A lot of your riffraff hanging about the lobby. No one at the desk that early.

By , from ct on Feb 6, 2020

Review comment responded on Feb 6, 2020

Aloha Thank you for your feedback.

4
Partner Couples

The location of this hotel is wonderful. I highly recommend the area if you are visiting Hilo. Parks, beaches, and golf course nearby. The staff do an excellent job of keeping the premises and rooms clean even though the building is older and in need of an update. We originally booked a non ocean view room but upgraded upon check in and we were glad that we did. Definitely worth the extra money. Not sure I would be so happy with the place had we not upgraded. The sound of the waves and the ocean breezes made sleeping much easier!

By on Jan 31, 2020

Review comment responded on Feb 1, 2020

Aloha Thank you for staying with us, we appreciate your feedback.

5
Business Business

The Ladies at the office are very polite. And answered all my questions.

By on Dec 6, 2019

Review comment responded on Dec 7, 2019

Aloha Thank you for staying with us, we appreciate your feedback.

2
Business Business

No elevator. I am crippled and I use a walker. Given a room on second floor! Total 3 flights of stairs to navigate!

By on Nov 15, 2019

Review comment responded on Nov 16, 2019

Aloha Your confirmation letter has all information regarding our property and a special request is accommodated as best of our ability.

3
Everyone

beautiful location. older hotel, in the process of updates,,unfortunately, I did not stay in a more updated room. security alittle sketchy. Many of the doors on my floor had locks and deadbolts. Mine did not. Being a solo traveler, it would have made me more comfortable.

By on Nov 1, 2019

Review comment responded on Nov 2, 2019

Thank you for your feedback.

3
Everyone

By on Sep 15, 2019

Review comment responded on Sep 19, 2019

Thank you for your feedback.

5
Everyone

By on Aug 14, 2019

Review comment responded on Aug 15, 2019

Thank you for your feedback.

5
Everyone

By on Jul 13, 2019

Review comment responded on Jul 14, 2019

Thank you for your feedback.

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