Hilo Reeds Bay Hotel

Property class: 2

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Photo gallery for Hilo Reeds Bay Hotel

View from room
Lobby
View from property
Standard Studio (1 King Bed) | Terrace/patio
Iron/ironing board, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping
  • Kitchen

Explore the area

View in a map
175 Banyan Drive, Hilo, HI, 96720
  • Place, Liliuokalani Park and Gardens
    ‪12 min walk‬
  • Place, Coconut Island Park
    ‪14 min walk‬
  • Place, Port of Hilo
    ‪3 min drive‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪5 min drive‬

Room options

Studio, 1 King Bed, Bay View

9.0 out of 10
Wonderful
(15 reviews)
  • Bay view
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Studio (1 King Bed)

8.4 out of 10
Very good
(22 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Studio (1 King Bed)

8.2 out of 10
Very good
(58 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Studio, 2 Double Beds

8.4 out of 10
Very good
(32 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

Studio, 2 Double Beds, Bay View

8.2 out of 10
Very good
(20 reviews)
  • Bay view
  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Studio (2 Double Beds)

8.2 out of 10
Very good
(24 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room 2 Double bed

  • Sleeps 4

Deluxe Studio (2 Double Beds)

  • Sleeps 4

Deluxe King Studio

  • Sleeps 2

King Studio With Bay View

  • Sleeps 2

Standard King Studio

  • Sleeps 2

Studio, 2 Double Beds, Bay View

  • Sleeps 4

King Studio With Bay View

  • Sleeps 2

Studio, 2 Double Beds, Bay View

  • Sleeps 4

Standard King Studio

  • Sleeps 2

About the neighborhood

Hilo

Located in Keaukaha within a short walk of Coconut Island Park, Hilo Reeds Bay Hotel is within a mile (2 km) of other popular sights such as Port of Hilo. This 50-room hotel has in-room conveniences like kitchenettes, refrigerators, and microwaves.

What's nearby

  • Naniloa Country Club - 5 min walk - 0.3 miles
  • Liliuokalani Park and Gardens - 12 min walk - 0.7 miles
  • Coconut Island Park - 14 min walk - 0.8 miles
  • Bayfront Park - 2 min drive - 1.2 miles
  • Port of Hilo - 3 min drive - 1.2 miles

Getting around

  • Hilo Intl. Airport (ITO) - 7 min drive

Restaurants

  • ‪Ken's House of Pancakes - ‬9 min walk
  • ‪Verna's Drive In - ‬8 min walk
  • ‪Ocean Front Kitchen - ‬16 min walk
  • ‪Sakura - ‬12 min walk
  • ‪Hilo Lunch Shop - ‬18 min walk

About this property

Hilo Reeds Bay Hotel

Guests of Hilo Reeds Bay Hotel enjoy features like an outdoor pool, free WiFi in public areas, and express check-in. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. Other amenities at this beach hotel include express check-out, a terrace, and laundry facilities.
Guests can expect to find 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Kitchenettes, refrigerators, and microwaves are also standard.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in public areas
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Ceiling fan
  • Fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W20358722
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is available during limited hours, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Tax ID number is W20358722.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 7:00 PM.
  • No alcohol is served or permitted at Hilo Reeds Bay Hotel.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Hilo Reeds Bay Hotel
Reeds Bay Hotel
Hilo Reeds Bay
Reeds Bay
Hilo Reeds Bay Hotel Hawaii
Hilo Reeds Bay Hotel Hilo
Hilo Reeds Bay Hotel Hotel
Hilo Reeds Bay Hotel Hotel Hilo

Frequently asked questions

Is free cancellation available at Hilo Reeds Bay Hotel?

Hilo Reeds Bay Hotel offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hilo Reeds Bay Hotel?

As of Apr 25, 2026, prices found for a 1-night stay for 2 adults at Hilo Reeds Bay Hotel on Apr 26, 2026 start from $188, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hilo Reeds Bay Hotel?

This hotel is situated in Keaukaha, just steps from Naniloa Country Club and Hamakua Heritage Corridor, and within a short walk of Liliuokalani Park and Gardens. You'll also find Coconut Island Park and Edith Kanakaole Tennis Stadium less than a mile away.

Is parking available on site at Hilo Reeds Bay Hotel?

No, this hotel doesn't offer parking.

Does Hilo Reeds Bay Hotel feature a casino on the premises?

No, Hilo Reeds Bay Hotel doesn't have a casino.

Will I find an indoor pool at Hilo Reeds Bay Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 7:00 PM.

What amenities will couples enjoy at Hilo Reeds Bay Hotel?

Couples staying at this hotel will appreciate amenities like a kitchenette as well as an outdoor pool and a terrace.

Are there hot tubs at Hilo Reeds Bay Hotel?

No, there isn't a spa tub at this hotel.

Does Hilo Reeds Bay Hotel have a restaurant that serves breakfast?

No, Hilo Reeds Bay Hotel doesn't have a restaurant that serves breakfast.

Will Hilo Reeds Bay Hotel allow pets to stay for free?

No, pets aren't allowed at Hilo Reeds Bay Hotel.

Are there connecting rooms at Hilo Reeds Bay Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hilo Reeds Bay Hotel?

The closest major airport to Hilo Reeds Bay Hotel is Hilo Intl. Airport (ITO), which is 3.4 mi away (7 minutes by car).

Are there rooms with balconies that I can book at Hilo Reeds Bay Hotel?

Yes, some guestrooms at Hilo Reeds Bay Hotel offer a balcony and may feature bay views.

Hilo Reeds Bay Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 455 out of 1002 reviews
Rating 8 - Good. 318 out of 1002 reviews
Rating 6 - Okay. 145 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Anne, South Bend

Traveled with partner
Liked: Cleanliness, staff & service
The staff were so nice, with so much aloha! We have never met nicer staff. But the property is definitely older, and apparently scheduled to be torn down, something to do with the land lease not being renewed & plans for a marina in this location. Our room on 1st floor was spotlessly clean, with many nice little touches by caring staff, pretty folded towels, and our room included a small fridge with a freezer. The room is older — painted cement blocks — think college dorm room. The sliding glass door on first floor to our lanai did not lock or even latch. And — there was no AC. There was a ceiling fan, & a nice big room fan. But no window except the sliding glass door, which we kept shut all night, & put things in front of, for security, with many homeless in the nearby park. It was hot & humid & miserable all night. I think if we could have had an open window, it might have helped. If you know what you are getting — painted cement block walls like a college dorm room, & no AC, only fans, & no way to leave a window open on first floor, & no elevator & no ramp even to wheel up luggage — but absolutely wonderful staff & spotlessly clean — including a tiny kitchenette — you can make a better decision. Perhaps 2nd floor rooms would be better. It wasn’t for us. But Aloha, to the wonderful staff …
Stayed 2 nights in Apr 2026

8/10 Good

Colton

Stayed 4 nights in Jan 2026

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness
Very clean rooms, hotel is dated
Stayed 1 night in Feb 2026

10/10 Excellent

Joshua Smith Miller

Stayed 4 nights in Jan 2026

6/10 Okay

Ezra

Traveled with partner
Liked: Cleanliness
A rustic setting. The hotel is a walk back in time to the 70s. As stated, there is no air conditioning although there’s a ceiling fan as well as two standing fans available for use. The room was clean and tidy. The windows don’t fully close but there are screens on them. The view and surroundings are beautiful. We did find a bug or two in the room. The internet connection isn’t very strong.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
great Value.
Stayed 1 night in Jan 2026

8/10 Good

Werner, Edson

Great room and beds. View of the bay was excellent. Comfortable room but older hotel
Stayed 1 night in Jan 2026

8/10 Good

Jesse

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean but a little dated. It is a 3 story building with no elevator and no a/c. We didn’t mind as it had a ceiling fan and another floor fan. We didn’t see that in the advertising.
Stayed 1 night in Jan 2026

6/10 Okay

Alyssa

Traveled with partner
Liked: Cleanliness
Clean room, okay for a night stay, especially if you're just in town to visit the volcanoes and Hilo. Walls of room look like prison brick walls. Bed was pretty firm and uncomfortable. Bay view was great and no issues without AC since there is a ceiling fan as well as a standing fan. plus if you just leave the balcony screen door open, the nice bay breeze comes in and the calming sounds of the bay. Rooms and corridors need some TLC and sprucing up. Front desk staff provided a smooth check in and check out process.
Stayed 1 night in Jan 2026

10/10 Excellent

Shane

Stayed 5 nights in Jan 2026

8/10 Good

Scott

Liked: Cleanliness, staff & service
Clean room, great location.
Stayed 1 night in Jan 2026

4/10 Poor

Colleen

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The room was clean but it is very, very bare bones. There is no A/C but the sliding door opens, a very noisy fan was provided. The television buffered so badly that we gave up trying to watch a movie. The front desk clerk was very sweet. The hotel was in direct alignment with the runway so the aircraft literally rattles the windows. I cannot recommend this hotel even though it was clean.
Stayed 1 night in Jan 2026

4/10 Poor

Barry, Seattle

Business traveler, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities
No warm water in the shower or tub, beds very uncomfortable also. Wont be staying here again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jerry

Stayed 1 night in Jan 2026

10/10 Excellent

Hemity

Liked: Cleanliness, property conditions & facilities
The room was clean and the staffs were nice
Stayed 1 night in Jan 2026

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This isn't an elegant hotel, but we thought it was very good for the money we paid. It's located between 2 parks (1 right next door, the other about 1/2 mile in the other direction.
Stayed 1 night in Jan 2026

10/10 Excellent

Al

Liked: Cleanliness, amenities, property conditions & facilities
Yes very clean
Stayed 3 nights in Jan 2026

10/10 Excellent

Gaylyn

Liked: Cleanliness, staff & service, amenities
Check in easy and fast, room clean and amenities perfect. If you’re not looking for luxurious and fancy, this is the perfect place to stay. Great location too. Can’t wait to return
Stayed 3 nights in Jan 2026

8/10 Good

Dwayne

Liked: Cleanliness
Room was spotless. Courteous staff. Room needs some upgrades. But you get what you get for your money. I’d stay here again.
Stayed 1 night in Jan 2026

2/10 Terrible

yongtao

Disliked: Cleanliness, amenities, property conditions & facilities
I am writing to formally file a complaint and request a refund for our recent stay at Hilo Reeds Bay Hotel, which fell well below reasonable expectations and significantly disrupted my family’s vacation. Upon entering our room for the first time, there was a gecko inside the room, indicating inadequate pest control. More seriously, we encountered ants in our clothing and personal belongings, and our children were bitten. This created a health and sanitation concern, especially for our family. As a result, we had to spend a considerable amount of time during our stay cleaning our clothes one by one to avoid bringing ants home, which took away from the vacation experience we paid for. In addition, the Wi-Fi was extremely unreliable and largely unusable inside our room, despite being listed as an available amenity at the time of booking. This further added to the inconvenience. There were also hazardous steps on the property that were not clearly marked. My wife and children tripped over these steps multiple times, raising serious safety concerns. Fortunately, no one was injured, but the risk was very real and distressing. These issues—sanitation problems, safety hazards, loss of advertised amenities, and the significant amount of time spent addressing these problems—were not disclosed at booking and materially affected the quality and value of our stay. Given the circumstances, we respectfully request a refund for this reservation.
Stayed 2 nights in Jan 2026

8/10 Good

yolanda

Traveled with family
Liked: Cleanliness, amenities
The room was clean. The check in lady was friendly and it all went smoothly. Location is great. We enjoyed sitting on the waterfront, and seeing turtles swimming. Parking was not an issue for us. The room has a ceiling fan, two stand up fans, and windows can open to bring fresh air in. My son used their wifi which worked better than my AT&T data plan. Not a fancy hotel but very affordable.
Stayed 2 nights in Jan 2026

6/10 Okay

Judith

Traveled with partner
Liked: Cleanliness
Staff courteous. Facility tired. No elevator and we were on 3rd floor. Rooms modernized and clean. Seemed to be more young people sharing rooms.
Stayed 1 night in Jan 2026

8/10 Good

Nickawanna

Liked: Cleanliness, property conditions & facilities
The rooms are clean and a it's a quiet place to rest. Very short trip!
Stayed 2 nights in Jan 2026

6/10 Okay

Sureshkumar

Traveled with family
Disliked: Amenities
The view was good, rooms were ok.
Stayed 2 nights in Jan 2026

10/10 Excellent

William, Daytona Beach Shores

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great helpful staff and location
Stayed 2 nights in Jan 2026