Wild Ginger Hotel

2.0 star property
Hotel with free breakfast, near Hilo Farmers Market

Choose dates to view prices

Photo gallery for Wild Ginger Hotel

Exterior
Free daily continental breakfast
Property grounds
Property grounds
Superior Room | Living area

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

View in a map
100 Pu'ueo Street Building A, Hilo, HI, 96720
  • Place, Hilo Farmers Market
    ‪10 min walk‬
  • Place, Rainbow Falls
    ‪5 min drive‬
  • Place, Port of Hilo
    ‪6 min drive‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪8 min drive‬

Room options

Superior Room

7.4 out of 10
Good
(87 reviews)
  • 144 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room

7.2 out of 10
Good
(20 reviews)
  • 144 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Suite, Ocean View

7.4 out of 10
Good
(26 reviews)
  • 192 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 144 sq ft
  • Sleeps 3
  • 1 King Bed

Shared Dormitory

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bunk Bed

About the neighborhood

Hilo

Hilo Farmers Market is a short stroll from Wild Ginger Hotel, and other popular attractions like Rainbow Falls are within a few miles (5 km). This 18-room hotel welcomes guests with conveniences like free breakfast, free self parking, and express check-out.

What's nearby

  • Hilo Farmers Market - 10 min walk - 0.6 miles
  • Coconut Island Park - 4 min drive - 1.9 miles
  • Rainbow Falls - 5 min drive - 1.9 miles
  • Port of Hilo - 6 min drive - 3.1 miles
  • Carlsmith Beach Park - 11 min drive - 4.8 miles

Getting around

  • Hilo Intl. Airport (ITO) - 11 min drive

Restaurants

  • ‪Hilo Axe Lounge - ‬7 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Kozmic Cones - ‬9 min walk
  • ‪The Temple Bar - ‬5 min walk
  • ‪Puka Puka Kitchen - ‬10 min walk

About this property

Wild Ginger Hotel

Hotel with free breakfast, near Hilo Farmers Market
At Wild Ginger Hotel, guests have access to free WiFi in public areas, microwave in a common area, and express check-out. You can put free parking to good use if you drive. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. Additional amenities include laundry facilities, a picnic area, and a garden.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM

Things to do

  • Water sports equipment

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Refrigerator

More

  • Ceiling fan
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - TA-031-350-1696-01
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-7:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers free parking.
Property Registration Number 3260020080000, TA-090-400-9216-01, GE-090-400-9216-01

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is TA-031-350-1696-01.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wild Ginger Inn Hotel Hilo
Wild Ginger Inn Hotel
Wild Ginger Hilo
Wild Ginger Hotel Hilo
Wild Ginger Inn b&b
Wild Ginger Inn Hilo
Wild Ginger Inn Hotel & Hostel Hilo, Hawaii
Wild Ginger Inn Hotel & Hostel Hilo Hawaii
Wild Ginger Inn Hotel
Wild Ginger Hotel Hilo
Wild Ginger Hotel Hotel
Wild Ginger Hotel Hotel Hilo

Frequently asked questions

Is free cancellation available at Wild Ginger Hotel?

Wild Ginger Hotel provides free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

What is there to do within easy reach of Wild Ginger Hotel?

Guests positively rate the hotel's walkable location in Hilo, just steps from Hamakua Heritage Corridor, and within a 10-minute walk of Kalakaua Park and Mokupapapa Discovery Center. You'll also find Hilo Farmers Market and Wailoa River State Park Hawaii less than a mile away.

Is there parking available at Wild Ginger Hotel?

Yes, self parking is offered for free at the hotel.

Does Wild Ginger Hotel feature a casino on the premises?

No, Wild Ginger Hotel doesn't have a casino.

Is there an indoor pool at Wild Ginger Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Wild Ginger Hotel?

Couples staying at this hotel will appreciate amenities like free breakfast plus some guestrooms include ocean views and Egyptian cotton sheets.

Are there hot tubs at Wild Ginger Hotel?

No, this hotel doesn't have a spa tub.

Does Wild Ginger Hotel have a restaurant that serves breakfast?

Wild Ginger Hotel offers free continental breakfast each morning though there is no restaurant.

Does Wild Ginger Hotel allow pets to stay free of charge?

No, pets aren't allowed at Wild Ginger Hotel though service animals are welcome.

Does Wild Ginger Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Wild Ginger Hotel?

The closest major airport to Wild Ginger Hotel is Hilo Intl. Airport (ITO), which is 5.1 mi away (11 minutes by car).

Can I book a room with a balcony at Wild Ginger Hotel?

Yes, some guestrooms at this hotel offer either a balcony or a lanai where guests can enjoy ocean or garden views.

Reviews

Wild Ginger Hotel Reviews

7.2

Good

7.2/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 317 out of 774 reviews
Rating 8 - Good. 156 out of 774 reviews
Rating 6 - Okay. 85 out of 774 reviews
Rating 4 - Poor. 68 out of 774 reviews
Rating 2 - Terrible. 148 out of 774 reviews

Reviews

2/10 Terrible

Danica

Stayed 1 night in Aug 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like Sailor Jerry, Donovan's Reef, and vintage tiki aesthetic, you'll enjoy Wild Ginger. Yes it really takes 20 minutes for hot water and there's no a/c, but the rates are reasonable, rooms are clean and breezy, staff are nice, and parking and continental breakfast free. The hotel was built in 1911 (16 years before the Royal Hawaiian) and the new owners are working hard to keep it nice. Enjoy the ceiling fans, coqui frogs, and 5 minute walk to downtown because you won't find another place like it in Hawaii.
Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

CHIDA

Different but nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Wendy, Mesa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person at the front desk she is very nice overall a great experience it is an old school Hawaiian hotel so I was not expecting a lot.
Stayed 1 night in Jun 2025

6/10 Okay

Frank

Traveled with family
Very old hotel, basic rooms, ours had some good fans, a fridge, and was clean, could have used a couple more pillows, and there was no hot water. Walking distance from old Hilo.
Stayed 1 night in Jun 2025

2/10 Terrible

norimichy

Disliked: Cleanliness, amenities, property conditions & facilities
Worst experience ever . Need my money back
Stayed 3 nights in Jun 2025

6/10 Okay

Chris

Business traveler
Liked: Room comfort

Adequate

A little pricey for what it was. Makela was pleasant and as accommodating as she could be. But Covid is over…when are hotels in general going to staff back up and provide customers with reasonable check-in times?
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Stayed 21 nights in Jun 2025

2/10 Terrible

Ben

Stayed 1 night in Jun 2025

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel should not e on any site . The parking g is terrible-no designated spots, We were warned by local people that it was unsafe & the backside looked terrible -rotten curtains & rotten looking wood
Stayed 1 night in Jun 2025

10/10 Excellent

Deidra

Stayed 1 night in Jun 2025

10/10 Excellent

Deidra

Stayed 4 nights in Jun 2025

10/10 Excellent

Deidra

Thank you
Stayed 3 nights in Jun 2025

10/10 Excellent

Deidra

Liked: Cleanliness, amenities, property conditions & facilities
Love the staff at this property. Always friendly, always around, and always with a smile. Mahalo nui
Stayed 3 nights in Jun 2025

2/10 Terrible

Nicole

I wish I were writing a different kind of review. Due to a flight delay and mechanical issue, I missed check-in at Wild Ginger. I called and messaged several times while stuck in Denver. I was told I’d only be charged for one night—which I understood—but I was billed for all three. Because the hotel doesn’t have 24-hour staff and their virtual check-in must be arranged ahead of time, driving two hours in the dark after nearly 20 hours of travel, with no guarantee of entry, wasn’t safe or realistic. Expedia tried contacting the hotel multiple times and received no response. I chose Wild Ginger to support a local, welcoming space instead of a big chain, but I was left out of pocket with no support—even with trip insurance. I did everything I could to communicate and resolve this. It’s incredibly disappointing.
Stayed 3 nights in Jun 2025

8/10 Good

Venus

Liked: Cleanliness, staff & service, room comfort
I love the Wild Ginger Inn, I grew up here on the Big Island so the plantation style rooms feel just like home for me. Might not be everyone's cup of tea but if your looking for a room, place to shower, and clean comfortable bed for an affordable price it does the job.
Stayed 1 night in Jun 2025

10/10 Excellent

Deidra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the staff and the area!!! ❤️❤️❤️
Stayed 4 nights in Jun 2025

8/10 Good

VANESSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Hongjun

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We left immediately after check in to the room. the room was not nearly as shown from the picture. The lock does not really work, broken windows, no AC, the room looks terrible. My wife does not feel safe, we quickly booked another hotel and left. The money was totally wasted. We took some pictures of the room as painful reminders
Stayed 1 night in May 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service
Nice staff. The bed was big and comfortable but the shower could use some work. The bathroom window was facing a nice forest with a home behind it and it didn’t have a curtain blocking that window. Also shower curtain is blocking your body but had an open netting at the top which you can still see because the shower is a bit raised. I threw my towel over and I was fine. For a quick stay it’s great. everything else was very clean and had no problems
Stayed 1 night in May 2025

2/10 Terrible

Alexis

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The worst Hotel I’ve ever been to. The sheets where dirty, dirty socks laying on the floor, no a/c, the door seem like with one push it will open up, no hot water in the room and no toilet paper. If you are use to living out side this is the economical hotel for you. I literally checked in and checked back out after 10 minutes.
Stayed 1 night in May 2025

2/10 Terrible

Sally

Disliked: Cleanliness, property conditions & facilities, room comfort

“Vintage” equals falling apart

This was a last moment decision and I regret it. The owners/staff are trying REALLY HARD but they just need to tear it down and start over.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in May 2025

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025