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Castle Hilo Hawaiian Hotel

3.5 star property
Bayside hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Castle Hilo Hawaiian Hotel

Exterior
Sports facility
1 Bedroom Oceanfront | Living area | 32-inch flat-screen TV with cable channels, TV
Oceanfront | Desk, laptop workspace, iron/ironing board, rollaway beds
Lanai

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Pool

Explore the area

Map
71 Banyan Dr, Hilo, HI, 96720
  • Coconut Island Park
    ‪7 min walk‬
  • Port of Hilo
    ‪3 min drive‬
  • University of Hawaii at Hilo
    ‪5 min drive‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪6 min drive‬

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Room options

View all photos for Banyan View

Banyan View | Desk, laptop workspace, iron/ironing board, rollaway beds

Banyan View

  • 347 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for 1 Bedroom Oceanfront

Lanai

1 Bedroom Oceanfront

  • 742 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for 1 Bedroom Banyan View Kitchenette

1 Bedroom Banyan View Kitchenette | Desk, laptop workspace, iron/ironing board, rollaway beds

1 Bedroom Banyan View Kitchenette

  • 606 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Banyan View

1 Bedroom Banyan View | Desk, laptop workspace, iron/ironing board, rollaway beds

1 Bedroom Banyan View

  • 542 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Ocean Front

View from room

Premium Ocean Front

  • 376 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Oceanfront

Lanai

Oceanfront

  • 376 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Oceanfront (No Balcony)

Oceanfront (No Balcony) | Desk, laptop workspace, iron/ironing board, rollaway beds

Oceanfront (No Balcony)

  • 347 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

About the neighborhood

Hilo

Located in Keaukaha, Castle Hilo Hawaiian Hotel is next to Hamakua Heritage Corridor and Naniloa Country Club. This 286-room, 3.5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Liliuokalani Park and Gardens - 6 min walk - 0.4 miles
  • Coconut Island Park - 7 min walk - 0.4 miles
  • University of Hawaii at Hilo - 5 min drive - 2.7 miles
  • Port of Hilo - 6 min drive - 2.1 miles
  • Carlsmith Beach Park - 8 min drive - 3.0 miles

Getting around

  • Hilo Intl. Airport (ITO) - 7 min drive

Restaurants

  • ‪Ken's House Of Pancakes - ‬12 min walk
  • ‪Don's Grill - ‬2 min drive
  • ‪Hawaiian Style Cafe Hilo - ‬3 min drive
  • ‪Ocean Front Kitchen - ‬19 min walk
  • ‪Waioli Lounge - ‬1 min walk

About this property

Castle Hilo Hawaiian Hotel

Bayside hotel with a fitness center and a 24-hour front desk
Castle Hilo Hawaiian Hotel features an outdoor pool, a gym, and a business center. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with concierge services and securing valuables. Other amenities at this golf hotel include a meeting room, a terrace, and laundry facilities.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Outdoor pool, open 8:00 AM to 10:00 PM, cabanas (surcharge)

Grand Naniloa Hotel Hilo - a Doubletree by Hilton

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very Good, 1,238 reviews
$225 nightly
The price is $257
Jun 1 - Jun 2
Total includes taxes and fees
Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • iCafe/Waioli Lounge
  • WSW The Steakhouse

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • Terrace

Accessibility

  • Elevator

More

  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 35.38 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Newspaper
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 30.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-189-318-3488-01
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is GE-189-318-3488-01.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses solar energy, plus a grey water recycling system.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Castle Hawaiian
Castle Hawaiian Hotel
Castle Hilo Hawaiian
Castle Hilo Hawaiian Hotel
Hilo Hawaiian Castle Hotel
Hilo Hawaiian Hotel
Hotel Castle Hilo Hawaiian
Hotel Hilo Hawaiian
Castle Hilo Hawaiian Hotel Hawaii
Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hotel
Castle Hilo Hawaiian Hotel Hotel Hilo

Frequently asked questions

Is free cancellation available at Castle Hilo Hawaiian Hotel?

Castle Hilo Hawaiian Hotel offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Castle Hilo Hawaiian Hotel?

As of May 22, 2025, prices found for a 1-night stay for 2 adults at Castle Hilo Hawaiian Hotel on May 26, 2025 start from $169.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Castle Hilo Hawaiian Hotel?

This hotel is situated in Keaukaha, just steps from Naniloa Country Club, and within a 10-minute walk of Liliuokalani Park and Gardens and Coconut Island Park. You'll also find Wailoa River State Park Hawaii and Bayfront Park less than a mile away.

Is there parking available at Castle Hilo Hawaiian Hotel?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Does Castle Hilo Hawaiian Hotel have a casino?

No, Castle Hilo Hawaiian Hotel doesn't have a casino.

Is there an indoor pool at Castle Hilo Hawaiian Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Castle Hilo Hawaiian Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Castle Hilo Hawaiian Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Castle Hilo Hawaiian Hotel have a restaurant that serves breakfast?

Yes, Castle Hilo Hawaiian Hotel serves breakfast for a surcharge each morning at WSW The Steakhouse.

Does Castle Hilo Hawaiian Hotel allow pets to stay for free?

No, pets aren't allowed at Castle Hilo Hawaiian Hotel though service animals are welcome.

Are there connecting rooms at Castle Hilo Hawaiian Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Castle Hilo Hawaiian Hotel?

The closest major airport to Castle Hilo Hawaiian Hotel is Hilo Intl. Airport (ITO), which is 3.5 mi away (7 minutes by car).

Can I book a room with a balcony at Castle Hilo Hawaiian Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean or garden views.

Castle Hilo Hawaiian Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 585 out of 1256 reviews
Rating 8 - Good. 376 out of 1256 reviews
Rating 6 - Okay. 176 out of 1256 reviews
Rating 4 - Poor. 67 out of 1256 reviews
Rating 2 - Terrible. 52 out of 1256 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Harold

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, good price.
Stayed 1 night in May 2025

4/10 Poor

Eric

Disliked: Staff & service
Inattentive and apathetic staff especially at check-in and checkout.
Stayed 2 nights in Feb 2025

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The place is clean and comfortable. The rooms are dated and tired, but they are fine.
Stayed 1 night in Feb 2025

2/10 Terrible

Marysol

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

JAVED

Stayed 2 nights in Jan 2025

8/10 Good

Valarie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast in Bed

Loved the continental breakfast included with the room. FYI go early as choices go quickly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jerry, Apple Valley

Stayed 1 night in Feb 2025

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice views, nice area
Stayed 3 nights in Feb 2025

10/10 Excellent

Michio

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the view from my room (Hilo Bay). I liked the price
Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the Japanese garden next door.
Stayed 2 nights in Feb 2025

10/10 Excellent

Russ

Stayed 1 night in Feb 2025

10/10 Excellent

HYEONWU

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location on the water next to coconut island.
Stayed 2 nights in Feb 2025

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Pramod Raja

Traveled with partner
Better than Hilton nextdoor
Stayed 3 nights in Jan 2025

8/10 Good

Donald

Stayed 2 nights in Feb 2025

4/10 Poor

sayandro

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Nikola

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and quiet place with a great view
Stayed 1 night in Jan 2025

8/10 Good

Steve

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Debleena

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed the Hilo Hawaiian Hotel. It’s an older hotel that’s being taken care of and has that old Hawaiian charm. The restaurant was excellent. Never had the continental breakfast, we always ate in the restaurant. Didn’t look like much though. Stay on the 4th floor and up on the coconut island side.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great, and a big plus being close to a park where my little one enjoyed himself. Also close to all the places we visited. Staff was kind and helpful.
Stayed 4 nights in Jan 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Good friendly staff and very helpful.
Stayed 4 nights in Jan 2025

8/10 Good

DUANE

Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

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