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Hilo Hawaiian Hotel, Trademark Collection by Wyndham

3.5 star property
Bayside hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Exterior
Lanai
Sports facility
Oceanfront | Desk, laptop workspace, iron/ironing board, rollaway beds
1 Bedroom Oceanfront | Living area | 32-inch flat-screen TV with cable channels, TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Pool
  • Housekeeping
  • Gym

Explore the area

Map
71 Banyan Dr, Hilo, HI, 96720
  • Coconut Island Park
    ‪7 min walk‬
  • Port of Hilo
    ‪3 min drive‬
  • University of Hawaii at Hilo
    ‪5 min drive‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪6 min drive‬

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Room options

Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

Desk, laptop workspace, iron/ironing board, rollaway beds

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Ocean View (1 Bedroom, Banyan View)

  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View)

Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View) | Desk, laptop workspace, iron/ironing board, rollaway beds

Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Banyan View)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Double Beds, Non Smoking (Banyan View)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing,Roll-in Shower,Ocean View)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing,Roll-in Shower,Ocean View)

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Banyan View)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking, Ocean View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Oceanfront

Desk, laptop workspace, iron/ironing board, rollaway beds

Premium Room, 2 Queen Beds, Non Smoking, Oceanfront

  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Non Smoking, Oceanfront

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Ocean View

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Double Beds, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

  • Sleeps 4
  • 2 Double Beds

Suite, 2 Queen Beds, Non Smoking, Oceanfront (1 Bedroom, Banyan View)

  • Sleeps 5
  • 2 Queen Beds

About the neighborhood

Hilo

Located in Keaukaha, Hilo Hawaiian Hotel, Trademark Collection by Wyndham is next to Hamakua Heritage Corridor and Naniloa Country Club. This 286-room, 3.5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Coconut Island Park - 7 min walk - 0.4 miles
  • Liliuokalani Park and Gardens - 7 min walk - 0.4 miles
  • Hilo Farmers Market - 3 min drive - 1.5 miles
  • Port of Hilo - 3 min drive - 1.5 miles
  • University of Hawaii at Hilo - 5 min drive - 2.6 miles

Getting around

  • Hilo Intl. Airport (ITO) - 7 min drive

Restaurants

  • ‪Ken's House Of Pancakes - ‬12 min walk
  • ‪Don's Grill - ‬2 min drive
  • ‪Hawaiian Style Cafe Hilo - ‬3 min drive
  • ‪Ocean Front Kitchen - ‬19 min walk
  • ‪Waioli Lounge - ‬1 min walk

About this property

Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Bayside hotel with a fitness center and a 24-hour front desk
Hilo Hawaiian Hotel, Trademark Collection by Wyndham features an outdoor pool, a gym, and a business center. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with securing valuables and concierge services. Other amenities at this golf hotel include a meeting room, a terrace, and laundry facilities.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Outdoor pool, open 8:00 AM to 10:00 PM, cabanas (surcharge)

Grand Naniloa Hotel Hilo - a Doubletree by Hilton

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very Good, 1,218 reviews
$216 nightly
The price is $247
Jun 22 - Jun 23
Total includes taxes and fees
Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • iCafe/Waioli Lounge
  • WSW The Steakhouse

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • Terrace

Accessibility

  • Elevator

More

  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 30 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Newspaper
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 30.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-189-318-3488-01
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is GE-189-318-3488-01.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses solar energy, plus a grey water recycling system.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Castle Hawaiian
Castle Hawaiian Hotel
Castle Hilo Hawaiian
Castle Hilo Hawaiian Hotel
Hilo Hawaiian Castle Hotel
Hilo Hawaiian Hotel
Hotel Castle Hilo Hawaiian
Hotel Hilo Hawaiian
Castle Hilo Hawaiian Hotel Hawaii
Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hotel
Castle Hilo Hawaiian Hotel Hotel Hilo

Frequently asked questions

Is free cancellation available at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Hilo Hawaiian Hotel, Trademark Collection by Wyndham offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Hilo Hawaiian Hotel, Trademark Collection by Wyndham on Jun 17, 2025 start from $158.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

This hotel is situated in Keaukaha, just steps from Naniloa Country Club and Hamakua Heritage Corridor, and within a short walk of Liliuokalani Park and Gardens. You'll also find Coconut Island Park and Wailoa River State Park Hawaii less than a mile away.

Will I be able to park at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham have a casino?

No, Hilo Hawaiian Hotel, Trademark Collection by Wyndham doesn't have a casino.

Is there an indoor pool at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hilo Hawaiian Hotel, Trademark Collection by Wyndham good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham have a restaurant that serves breakfast?

Yes, Hilo Hawaiian Hotel, Trademark Collection by Wyndham serves breakfast for a surcharge each morning at WSW The Steakhouse.

Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham allow pets to stay for free?

No, pets aren't allowed at Hilo Hawaiian Hotel, Trademark Collection by Wyndham though service animals are welcome.

Are there connecting rooms at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

The closest major airport to Hilo Hawaiian Hotel, Trademark Collection by Wyndham is Hilo Intl. Airport (ITO), which is 3.5 mi away (7 minutes by car).

Can I book a room with a balcony at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean or garden views.

Hilo Hawaiian Hotel, Trademark Collection by Wyndham Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 594 out of 1272 reviews
Rating 8 - Good. 374 out of 1272 reviews
Rating 6 - Okay. 184 out of 1272 reviews
Rating 4 - Poor. 68 out of 1272 reviews
Rating 2 - Terrible. 52 out of 1272 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Harold

Stayed 1 night in May 2025

8/10 Good

Harold

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, good price.
Stayed 1 night in May 2025

10/10 Excellent

Betty

Liked: Staff & service, property conditions & facilities
Stayed there twice now and love it .
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and welcoming to visitors. The front line service was excellent. The only thing I would have liked different was one additional day for maid service. We stayed 5 nights and the maid only turned over the bed and changed the towels once.
Stayed 5 nights in Mar 2025

8/10 Good

steven

Liked: Staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Megan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fANCY

Really really nice place
Stayed 1 night in Mar 2025

10/10 Excellent

Max

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bay facing rooms have beautiful view of bay, ocean, and Mouna Kea, weather permitting. Easy to get to from airport.
Stayed 4 nights in Feb 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Will try not to stay here again

My room had quite a few cockroaches and the fitness room was very mouldy smelling. Uncomfortable and probably unsafe to workout there. The staff were very kind and friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Janine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Hilo

We stayed for 2 nights on vacation. Loved the location and view of the bay from our room. The staff was great! Loved being able to walk the park and to local restaurants. Will stay here again when in Hilo.
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice walkable park area on the water to relax and watch the sunset. Front desk staff excellent helpful customer service!
Stayed 1 night in Mar 2025

10/10 Excellent

Lillie, Upland

Stayed 4 nights in Feb 2025

8/10 Good

Richard

Business traveler
Great location! Hotel and rooms are kind of worn and dated, but they were clean and comfortable.
Stayed 4 nights in Mar 2025

8/10 Good

James

Stayed 5 nights in Mar 2025

4/10 Poor

Thien, Westminster

Traveled with partner, Traveled with family
Overpriced
Stayed 2 nights in Mar 2025

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oceanfront rooms have balcony with beautiful view. Staff very friendly and helpful
Stayed 7 nights in Mar 2025

10/10 Excellent

Ashley

Stayed 1 night in Mar 2025

10/10 Excellent

Chaslyn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night as my daughter had a late soccer game. Room was nice and ac was cold. Cant complain.
Stayed 1 night in Mar 2025

6/10 Okay

Ashok

Traveled with family
Liked: Staff & service
.
Stayed 1 night in Mar 2025

10/10 Excellent

christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the dining coupons. Also the care in providing us with refillable water bottles.
Stayed 2 nights in Feb 2025

6/10 Okay

Kenneth, North Fort Myers

Traveled with family
Liked: Cleanliness
Needs a handheld shower. Shower tub combination is outdated. Spacious room. Not enough towels. Should have filtered water on every floor.
Stayed 1 night in Mar 2025

10/10 Excellent

Liezle, San Jose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Street noise can hear from our room.
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Just okay

The hotel gave nice water bottles and had a fill station. That was eco friendly! They only clean your room every 2 days and housekeeping was not very good. The restaurant closed at 9 for dinner and the food was fine. Breakfast service they were out of some foods and it took a long time to get the food. The view from hotel was beautiful. It was not in a location that was very walkable to other places.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Excellent property, great ocean view Only thing to keep in mind is some of the building is dated, such as some cracked tile in hallways, sink was cracked but not leaking, wallpaper bubbling. If you need visual perfection stay away, otherwise a great hotel But none of those items impaired our stay Staff was very friendly, helpful and knowledgeable
Stayed 5 nights in Mar 2025

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