Castle Hilo Hawaiian Hotel

3.5 star property
Bayside hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Castle Hilo Hawaiian Hotel

Exterior
Sports facility
Lanai
1 Bedroom Oceanfront | Living area | 32-inch flat-screen TV with cable channels, TV
Aerial view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Pool

Explore the area

Map
71 Banyan Dr, Hilo, HI, 96720
  • Coconut Island Park
    ‪7 min walk‬
  • University of Hawaii at Hilo
    ‪5 min drive‬
  • Port of Hilo
    ‪6 min drive‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪7 min drive‬

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Room options

Banyan View

  • 347 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

1 Bedroom Oceanfront

  • 742 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

1 Bedroom Banyan View Kitchenette

  • 606 sq ft
  • Sleeps 4
  • 2 Queen Beds

1 Bedroom Banyan View

  • 542 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Ocean Front

  • 376 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Oceanfront

  • 376 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Oceanfront (No Balcony)

  • 347 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

About the neighborhood

Hilo

Located in Keaukaha, Castle Hilo Hawaiian Hotel is next to Hamakua Heritage Corridor and Naniloa Country Club. This 286-room, 3.5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Liliuokalani Park and Gardens - 6 min walk - 0.4 miles
  • Coconut Island Park - 7 min walk - 0.4 miles
  • University of Hawaii at Hilo - 5 min drive - 2.7 miles
  • Port of Hilo - 6 min drive - 2.1 miles
  • Carlsmith Beach Park - 8 min drive - 3.0 miles

Getting around

  • Hilo Intl. Airport (ITO) - 7 min drive

Restaurants

  • ‪Ken's House Of Pancakes - ‬12 min walk
  • ‪Don's Grill - ‬2 min drive
  • ‪Hawaiian Style Cafe Hilo - ‬3 min drive
  • ‪Ocean Front Kitchen - ‬19 min walk
  • ‪Waioli Lounge - ‬1 min walk

About this property

Castle Hilo Hawaiian Hotel

Bayside hotel with a fitness center and a 24-hour front desk
Castle Hilo Hawaiian Hotel features an outdoor pool, a gym, and a business center. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with concierge services and securing valuables. Other amenities at this golf hotel include a meeting room, a terrace, and laundry facilities.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • iCafe/Waioli Lounge
  • WSW The Steakhouse

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • Terrace

Accessibility

  • Elevator

More

  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 35.38 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Newspaper
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 30.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-189-318-3488-01
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is GE-189-318-3488-01.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses solar energy, plus a grey water recycling system.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Castle Hawaiian
Castle Hawaiian Hotel
Castle Hilo Hawaiian
Castle Hilo Hawaiian Hotel
Hilo Hawaiian Castle Hotel
Hilo Hawaiian Hotel
Hotel Castle Hilo Hawaiian
Hotel Hilo Hawaiian
Castle Hilo Hawaiian Hotel Hawaii
Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hotel
Castle Hilo Hawaiian Hotel Hotel Hilo

Frequently asked questions

Is free cancellation available at Castle Hilo Hawaiian Hotel?

Castle Hilo Hawaiian Hotel offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Castle Hilo Hawaiian Hotel?

As of May 1, 2025, prices found for a 1-night stay for 2 adults at Castle Hilo Hawaiian Hotel on May 3, 2025 start from $169.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Castle Hilo Hawaiian Hotel?

This hotel is situated in Keaukaha, just steps from Naniloa Country Club, and within a 10-minute walk of Liliuokalani Park and Gardens and Coconut Island Park. You'll also find Wailoa River State Park Hawaii and Bayfront Park less than a mile away.

Is there parking available at Castle Hilo Hawaiian Hotel?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Does Castle Hilo Hawaiian Hotel have a casino?

No, Castle Hilo Hawaiian Hotel doesn't have a casino.

Is there an indoor pool at Castle Hilo Hawaiian Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Castle Hilo Hawaiian Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Castle Hilo Hawaiian Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Castle Hilo Hawaiian Hotel have a restaurant that serves breakfast?

Yes, Castle Hilo Hawaiian Hotel serves breakfast for a surcharge each morning at WSW The Steakhouse.

Does Castle Hilo Hawaiian Hotel allow pets to stay for free?

No, pets aren't allowed at Castle Hilo Hawaiian Hotel though service animals are welcome.

Are there connecting rooms at Castle Hilo Hawaiian Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Castle Hilo Hawaiian Hotel?

The closest major airport to Castle Hilo Hawaiian Hotel is Hilo Intl. Airport (ITO), which is 3.5 mi away (7 minutes by car).

Can I book a room with a balcony at Castle Hilo Hawaiian Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean or garden views.

Castle Hilo Hawaiian Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 574 out of 1236 reviews
Rating 8 - Good. 373 out of 1236 reviews
Rating 6 - Okay. 172 out of 1236 reviews
Rating 4 - Poor. 66 out of 1236 reviews
Rating 2 - Terrible. 51 out of 1236 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Eric

Disliked: Staff & service
Inattentive and apathetic staff especially at check-in and checkout.
Stayed 2 nights in Feb 2025

10/10 Excellent

JAVED

Stayed 2 nights in Jan 2025

6/10 Okay

Maureen

Traveled with family
Liked: Staff & service
Disliked: Amenities
The view doesn't get any better with the oceanfront rooms. However please note, those rooms are not the ones renovated yet, and are outdated. The ones facing the banyan trees are the ones that have been renovated, as of 02/2025. Service is friendly and fast, the free breakfast is very tiny if you are looking for a good breakfast look elsewhere for that. The area around the hotel is nice with coconut island and the Japanese gardens.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ashley

Stayed 1 night in Jan 2025

6/10 Okay

Peggy

Disliked: Staff & service, property conditions & facilities

2 night stay

This was a very quick trip so the room served its purpose as a home base. I don’t feel like I could have stayed any longer.
Stayed 2 nights in Jan 2025

6/10 Okay

Kavita

Traveled with family
The bathroom has no vent. And the coffee maker and ice bucket was in the bathroom next to the sink. Also the mini refrigerator was under the sink on the side.The room was spacious enough for the hotel to put these things on a small table. Overall it's a nice place. And very busy.
Stayed 1 night in Jan 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

didn't want to leave.

location and view are unsurpassed. relaxing. must experience to truly appreciate. the continental breakfast was not very impressive. resort charge was an unpleasant surprise. staff was incredibly friendly and hard working.
Stayed 4 nights in Jan 2025

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay in Hilo

We loved the space of the room on the garden side of the hotel. We were given an end room with windows on the side as well as the patio. Our concern was with cleanliness. Around high touch areas like door knobs were a lot of noticeable finger prints and the window sill in the bathroom had insects. Luckily we always carry disinfectant wipes and were able to clean light switches, door knobs etc. The beds were fine. The bathtub really needs resurfacing or replacing. Overall we enjoyed our stay.
Stayed 2 nights in Jan 2025

8/10 Good

rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to beautiful green space!
Stayed 1 night in Jan 2025

10/10 Excellent

Kotchamon

Stayed 2 nights in Jan 2025

8/10 Good

Edward

Liked: Staff & service, room comfort

Decent

The room was decent, it met our needs but it was showing its age. The floor needed to be vacuumed, so did the elevators and hallways. The staff was very nice. The continental breakfast was okay. It was fine for an overnight stay.
Stayed 1 night in Jan 2025

10/10 Excellent

liyang

Stayed 1 night in Jan 2025

6/10 Okay

Mark, Grapevine

Stayed 3 nights in Jan 2025

10/10 Excellent

Patricia

Stayed 3 nights in Jan 2025

8/10 Good

Craig

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WSW was a good place to eat. Prices were reasonable.
Stayed 2 nights in Jan 2025

10/10 Excellent

Frank

Stayed 1 night in Jan 2025

10/10 Excellent

Sheldon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Christine

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel staff are nice however hotel is outdated, the sofa and chairs are very old and dirty
Stayed 2 nights in Jan 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Frances

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very good deal in Hilo

A very nice hotel at a reasonable price. The beds were great but it would have been nice to have a microwave. I enjoyed the free welcome drink and the staff was great. Parking is free and very convenient and the hotel is close to town. A great place to stay for a couple of nights while you tour Hilo and Volcano, which is less than an hour away.
Moon rise from our seventh floor balcony
Lovely flowers in the lobby
Stayed 2 nights in Jan 2025

8/10 Good

Eric

Traveled with partner
A little dated for the price and I wish there was a spa and that the pool was heated but a good quite hotel even with high school sporting team in the hotel. Restaurant was great. Continental breakfast was a joke Better off going to the store and buying granola bars. Kinda sad that Hilo looks weary and worn out.
Stayed 3 nights in Jan 2025

8/10 Good

Jeffrey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Yvonne M A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Patrick U

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Loved the stay staff all great. Just rooms older bathroom not good other then that perfect.
Stayed 2 nights in Jan 2025

4/10 Poor

River

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025