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Dolphin Bay Hotel

2.5 star property
Hotel in Hilo with free parking

Choose dates to view prices

Photo gallery for Dolphin Bay Hotel

Exterior
Superior Studio, 1 Queen Bed, Kitchen | Desk, iron/ironing board, cribs/infant beds, rollaway beds
Garden
Family Apartment, 1 Bedroom, Kitchen | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
333 Iliahi Street, Hilo, HI, 96720
  • Rainbow Falls
    ‪5 min drive‬
  • University of Hawaii at Hilo
    ‪5 min drive‬
  • Port of Hilo
    ‪9 min drive‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪13 min drive‬

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Room options

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Basic Studio, 1 Queen Bed, Kitchen

  • 170 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Studio, 1 Queen Bed, Kitchen

Superior Studio, 1 Queen Bed, Kitchen | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Superior Studio, 1 Queen Bed, Kitchen

  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, 1 Bedroom, Kitchen

Family Apartment, 1 Bedroom, Kitchen | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Family Apartment, 1 Bedroom, Kitchen

  • 355 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Hilo

Dolphin Bay Hotel places you next to Hamakua Heritage Corridor and within a 10-minute walk of Kalakaua Park. The 18 rooms at this hotel include kitchens, refrigerators, and microwaves.

What's nearby

  • Hilo Farmers Market - 13 min walk - 0.7 miles
  • Rainbow Falls - 5 min drive - 1.9 miles
  • University of Hawaii at Hilo - 5 min drive - 2.3 miles
  • Coconut Island Park - 6 min drive - 2.5 miles
  • Port of Hilo - 9 min drive - 3.4 miles

Getting around

  • Hilo Intl. Airport (ITO) - 13 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Kozmic Cones - ‬10 min walk
  • ‪Cafe Pesto - ‬12 min walk
  • ‪Puka Puka Kitchen - ‬11 min walk
  • ‪Pineapples Island Fresh Cuisine - ‬12 min walk

About this property

Dolphin Bay Hotel

Hotel in Hilo with free parking
Guests staying at Dolphin Bay Hotel enjoy free WiFi in public areas, laundry facilities, and barbecue grills. You can put free parking to good use if you drive. Front-desk staff can assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include a picnic area and a garden.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include kitchens, dryers, and refrigerators.

Languages

English

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8.8 out of 10, Excellent, 966 reviews
The price is $214
includes taxes & fees
$182 per night
May 11 - May 12
SCP Hilo Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Family friendly

  • Crib (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Dryer
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 7:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per night
  • Cribs/infant beds are available for USD 20.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA 095-227-9040-01
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is TA 095-227-9040-01.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Dolphin Bay Hotel Hilo
Dolphin Bay Hilo
Dolphin Bay Hotel
Dolphin Bay Hotel Hilo
Dolphin Bay Hotel Hotel
Dolphin Bay Hotel Hotel Hilo

Frequently asked questions

Are free cancellation options available at Dolphin Bay Hotel?

Dolphin Bay Hotel offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Dolphin Bay Hotel?

As of Apr 29, 2025, prices found for a 1-night stay for 2 adults at Dolphin Bay Hotel on May 5, 2025 start from $179.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Dolphin Bay Hotel?

Based on positive ratings, guests enjoy the hotel's walkable location in Hilo, and it's within a 10-minute walk of Kalakaua Park, Mokupapapa Discovery Center, and Pacific Tsunami Museum. You'll also find Hilo Farmers Market and Palace Theater less than a mile away.

Is parking available on site at Dolphin Bay Hotel?

Yes, self parking is offered for free at the hotel.

Does Dolphin Bay Hotel include a casino?

No, Dolphin Bay Hotel doesn't have a casino.

Will I find an indoor pool at Dolphin Bay Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Dolphin Bay Hotel?

Couples staying at this hotel will appreciate amenities like a kitchen as well as concierge services and a garden.

Are there hot tubs at Dolphin Bay Hotel?

No, there isn't a spa tub at this hotel.

Does Dolphin Bay Hotel have a restaurant that serves breakfast?

No, Dolphin Bay Hotel doesn't have a restaurant that serves breakfast.

Will Dolphin Bay Hotel allow pets to stay for free?

No, pets aren't allowed at Dolphin Bay Hotel.

Are there connecting rooms at Dolphin Bay Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Dolphin Bay Hotel?

The closest major airport to Dolphin Bay Hotel is Hilo Intl. Airport (ITO), which is 6.1 mi away (13 minutes by car).

Are there rooms with balconies that I can book at Dolphin Bay Hotel?

No, you won't find guestrooms with balconies at Dolphin Bay Hotel.

Dolphin Bay Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 419 out of 636 reviews
Rating 8 - Good. 168 out of 636 reviews
Rating 6 - Okay. 26 out of 636 reviews
Rating 4 - Poor. 11 out of 636 reviews
Rating 2 - Terrible. 12 out of 636 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie F.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kelly was so welcoming and allowed us to check in early and provuded us with a lovely room. Delicious fresh fruit and bannana bread in the morning was a big plus. Would definitely stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classic old time Hawaiian hotel close to downtown

Sitting at the picnic table with my morning coffee, watching the sunrise over the lush hotel garden! Yesterday, walked 10 minutes to downtown, had breakfast at Booch Bar, then 3 more blocks to farmers market. Near market is the island public transportation stop (Hele on). Perfect location. Clean and quiet (except for all the birds and nighttime frogs!) Kitchen in room is a wonderful bonus.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, cute lobby kittens :)
Stayed 1 night in Jan 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful people, great sleep (much needed!).
Stayed 1 night in Jan 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Hawaii elegance in this small, friendly hotel.
Stayed 6 nights in Dec 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean! Clean! Clean! Also, very walkable, reasonably priced, includes kitchen, quick breakfast, wonderful staff, and beautiful tropical views.
Stayed 2 nights in Jan 2025

8/10 Good

Rebecca

Stayed 6 nights in Dec 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Jindong, Gainesville

Traveled with family
Liked: Cleanliness, staff & service
I like the room that provided a queen bed and two twin beds, also with full kitchen, which were very convenient. The hotel is old styled, no AC but fans, no room card but using the key, and small rooms. The worst was no sound proof at all especially we had a neighbor who was working as customer service for mainland US and started taking calls constantly at 2am every day.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property! Check-in great. Friendly, professional staff. Hotel has more amenities in the room than many "fancier" (and more expensive ) hotels we've stayed at. HIGHLY recommend. We'll come back. Thank you!
Stayed 1 night in Dec 2024

6/10 Okay

Robert

Liked: Cleanliness
This guy s
Stayed 2 nights in Dec 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated this cosy comfortable apartment. It has a complete functional kitchen, sitting options, and a lanai with a garden view. Morning coffee and fresh banana bread was a treat. It's a short walk into town.
Stayed 3 nights in Nov 2024

10/10 Excellent

Magali Natalia

Stayed 4 nights in Oct 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dolphin Bay was a Fantastic Treat

The rains definitely started to fall two days into our 3 day visit to Hilo and we desired to move from our relatively off-grid Hipcamp (which we loved!) into an actual hotel room with amenities. Dolphin Bay has been a bucket list hotel for me and sure enough, I checked Hotels.com to see if they had a room on the fly and they did! and one with a kitchen...PERFECT! Chrissy was so friendly and welcomed us and told us about things to see locally. The kitchen was immaculate and well set up. We were able to cook up a delightful gourmet dinner, wash and dry our laundry, I took a nice long bath annnnd I had Hallmark Christmas movies on almost the entire time...The rains just fell and fell outside the entire night and through the next day and it was soooo relaxing to just have the windows open listening to the rains and even thunder. Odie (I think his name is ) the kitty came in to visit us when my hubby opened the door. We love kitties and he is just a precious one; we welcomed him right in and he hung out with us the day of our checkout. The coffee and Banana Bread in the lobby was such an Amazing treat. We already had a reservation for another hotel on the waterfront just a few miles away so we checked with Katie in the lobby and she gave us the go ahead for a very relaxing Late checkout which worked perfectly to meet our reservation at the other hotel. She found out Kauai was on our itinerary and gave my husband some great info on places to visit. We love Dolphin Bay!
Stayed 1 night in Nov 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very atmospheric place with old-school Hawaii vibes. Excellent service, clean facilities, a true hidden gem!
Stayed 1 night in Nov 2024

10/10 Excellent

Pamela J

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The accommodation was on ground level. Parking was very easy and close to the room door. Our family room unit was very clean and spacious with everything we needed. We even had a nice sitting area out front with all kinds of shade it was very beautiful and peaceful. The grounds were very well kept up. I will definitely stay here again when visiting Hilo. Another good thing about it is you are walking distance from the downtown area!
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Not a fancy place, but the staff are amazing - they know the island, and can always guide you to interesting places/events. 12 out of 10 for the friendly, knowledgeable staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Arlene, LOS OSOS

Liked: Staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Fersen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Marilynn

Great location. Friendly staff
Stayed 2 nights in Oct 2024

8/10 Good

Bryan

Liked: Staff & service, room comfort

Cozy for the right price

Very nice for the price. You wont have AC, but you will have fans around the place so do keep that in mind if you are visiting with major heat weather. The staff is super friendly and have banana bread on the daily for their guests. They also provide local bananas and papayas. A nice kitchenette so you can definitely cook your own foods and a full fridge. The living room have two futons for anyone to sleep on and the master bedroom has one large queen bed in addition to another futon! One thing I didn't like too much was the ramp onto the parking lot in the back. It would scrape the bottom of your rental if its fairly low. Would definitely stay here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like being a resident in paradise. Homey spacious living space. Daily bed, towel, trash service. Friendly aloha spirit during the entire stay.
Stayed 7 nights in Oct 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Property conditions & facilities
Amazing property with a gorgeous tropical garden attached. We loved the proximity to downtown. Great restaurants nearby yet still quiet.
Stayed 3 nights in Oct 2024

10/10 Excellent

DATTA PRASAD GANAPATI

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 3 nights in Oct 2024

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