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Dolphin Bay Hotel

2.5 star property

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Garden
Family Apartment, 1 Bedroom, Kitchen | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels
Exterior
Family Apartment, 1 Bedroom, Kitchen | Desk, iron/ironing board, cribs/infant beds, rollaway beds
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping
  • Kitchen

Explore the area

View in a map
333 Iliahi Street, Hilo, HI, 96720
  • Place, Kalakaua Park
    ‪7 min walk‬
  • Place, Palace Theater
    ‪9 min walk‬
  • Place, Hilo Farmers Market
    ‪12 min walk‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪8 min drive‬

Room options

View all photos for Superior Studio, 1 Queen Bed, Kitchen

Superior Studio, 1 Queen Bed, Kitchen | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Superior Studio, 1 Queen Bed, Kitchen

9.2 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Apartment, 1 Bedroom, Kitchen

Family Apartment, 1 Bedroom, Kitchen | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Family Apartment, 1 Bedroom, Kitchen

9.4 out of 10
Exceptional
(35 reviews)
  • Garden view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Basic Studio, 1 Queen Bed, Kitchen

9.4 out of 10
Exceptional
(19 reviews)
  • Garden view
  • 170 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Hilo

Dolphin Bay Hotel places you next to Hamakua Heritage Corridor and within a 10-minute walk of Kalakaua Park. The 18 rooms at this hotel include kitchens, refrigerators, and microwaves.

What's nearby

  • Kalakaua Park - 7 min walk - 0.4 miles
  • East Hawaii Cultural Center - 7 min walk - 0.4 miles
  • Palace Theater - 9 min walk - 0.5 miles
  • Hilo Farmers Market - 12 min walk - 0.7 miles
  • Lyman Museum - 12 min walk - 0.7 miles

Getting around

  • Hilo Intl. Airport (ITO) - 12 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Cafe Pesto Hilo Bay - ‬12 min walk
  • ‪Kozmic Cones - ‬10 min walk
  • ‪The Temple Bar - ‬6 min walk
  • ‪Puka Puka Kitchen - ‬11 min walk

About this property

Dolphin Bay Hotel

Guests staying at Dolphin Bay Hotel enjoy free WiFi in public areas, laundry facilities, and a picnic area. You can put free parking to good use if you drive. Front-desk staff can assist with concierge services, luggage storage, and securing valuables. Additional amenities include barbecue grills and a garden.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include kitchens, dryers, and refrigerators.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Family friendly

  • Crib (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Dryer
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 7:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from November 1 2025 to October 13 2027 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per night
  • Cribs/infant beds are available for USD 20.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA 095-227-9040-01
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is TA 095-227-9040-01.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Dolphin Bay Hotel Hilo
Dolphin Bay Hilo
Dolphin Bay Hotel
Dolphin Bay Hotel Hilo
Dolphin Bay Hotel Hotel
Dolphin Bay Hotel Hotel Hilo

Frequently asked questions

Are free cancellation options available at Dolphin Bay Hotel?

Dolphin Bay Hotel offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What's there to do around Dolphin Bay Hotel?

Guests positively rate the hotel's walkable location in Hilo, just steps from Hamakua Heritage Corridor, and within a 10-minute walk of Kalakaua Park and Mokupapapa Discovery Center. You'll also find Hilo Farmers Market and Wailoa River State Recreation Area less than a mile away.

Is parking available on site at Dolphin Bay Hotel?

Yes, self parking is offered for free at the hotel.

Does Dolphin Bay Hotel include a casino?

No, Dolphin Bay Hotel doesn't have a casino.

Will I find an indoor pool at Dolphin Bay Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Dolphin Bay Hotel?

Couples staying at this hotel will appreciate amenities like a kitchen as well as concierge services and a garden.

Does Dolphin Bay Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Dolphin Bay Hotel have a restaurant that serves breakfast?

No, Dolphin Bay Hotel doesn't have a restaurant that serves breakfast.

Will Dolphin Bay Hotel allow pets to stay for free?

No, pets aren't allowed at Dolphin Bay Hotel.

Does Dolphin Bay Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Dolphin Bay Hotel?

The closest major airport to Dolphin Bay Hotel is Hilo Intl. Airport (ITO), which is 4.8 mi away (12 minutes by car).

Are there rooms with balconies that I can book at Dolphin Bay Hotel?

No, there aren't any guestrooms with balconies at Dolphin Bay Hotel.

Dolphin Bay Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 444 out of 673 reviews
Rating 8 - Good. 176 out of 673 reviews
Rating 6 - Okay. 28 out of 673 reviews
Rating 4 - Poor. 12 out of 673 reviews
Rating 2 - Terrible. 13 out of 673 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Yuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, clean hotel with daily breakfast with banana bread and delicious papaya. Friendly staff and the best part is you get the feeling of staying in a tropical paradise since the hotel is surrounded by lush forest even though it is in a small neighborhood.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, loved the outdoor garden.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a very convenient nice place to stay. Little kitchenette was great, very clean. If you were traveling with a family would be great lots of beds and storage areas. Beautiful garden area.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Timur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a well-maintained and well-managed small hotel
Stayed 1 night in Aug 2025
Verified

8/10 Good

Mary J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The grounds were lovely, with an exquisite garden. Staff were friendly and helpful. Location was close to the center of town and I would definitely recommend the hotel.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Hawaii elegance in this small, friendly hotel.
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is super cute and retro but clean, with a great surrounding garden. Staff was amazing!
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a cute place to stay. Staff is super nice and loved the laid back vibe.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Claire

Liked: Cleanliness, amenities, property conditions & facilities
We spent two nights at the Dolphin bay hotel and enjoyed the quiet neighborhood, the proximity with the town center and the warm welcome upon arrival. The rooms are tidy and the small kitchen very useful.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Joel

Liked: Amenities
My stay was excellent…property is a little older, but cleaner than anywhere I’ve stayed before. The Staff is very friendly…would definitely stay here again.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
lovely hotel with very nice clean rooms and pleasant staff
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were courteous and professional, and knowledgeable about the area as well. The back garden was a great place to retreat at the end of a busy day, and the cat, Boots, was absolutely adorable!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

DATTA PRASAD GANAPATI

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Hilo, loved the free banana bread for breakfast!
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful people, great sleep (much needed!).
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Muru

Liked: Staff & service, property conditions & facilities
The staff AMAZING! Great location for Merrie Monarch and free parking on the street. Will return.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Pacita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super old Hawaiian environment.

Did not use laundry service. Parking convenient and safe. Staff outstanding.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Abhilash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property just outside the Hilo downtown. Lots of walkable restaurants, bars and shops, and very friendly staff willing to help you out with just about anything you need during your stay.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Delbert

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff, Clean room ,great coffee,
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place very friendly and pretty grounds
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Melanie F.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kelly was so welcoming and allowed us to check in early and provuded us with a lovely room. Delicious fresh fruit and bannana bread in the morning was a big plus. Would definitely stay again.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Marilynn

Great location. Friendly staff
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely property tucked away. You hear lots of birds, day and night.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness
We love staying at the Dolphin Bay Hotel. It is conveniently located near many places we visit, the staff is wonderful, and the rooms are simple but roomy. We also enjoy how peaceful the neighborhood is and a big bonus is getting fresh coffee, banana bread and fruit every morning. Parking is easy, the WiFi is 5G so accessing devices is super quick.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Joseph

Liked: Property conditions & facilities
Amazing property with a gorgeous tropical garden attached. We loved the proximity to downtown. Great restaurants nearby yet still quiet.
Stayed 3 nights in Oct 2024

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