close to center, need to update condition of property
Helpful staff, great location and a few amenities that came in handing like a convienence store and laundry mat in the buliding.
I found a used diaper inside the ice bucket. The refrigerator in the room was not clean. I feel the room.was not properly cleaned
Good to have parking available. I had expected a King size but instead got 2 Q's plus the room I had seem a bit older that what showed on photos
The location on this property was great. Walking distance to practically everything. Most places picked us up from the hotel if needed also. Ride to/from airport was about 25-40$ with Uber. Everywhere else was about 5-10$. The hotel itself was ... ok. The pool was nice the balcony view was nice. Our first room 2614- the air was not working properly. We had the air on high all night and the room just would not cool off. They moved us to another room 3617 which was nice seemed bigger air worked and we could see the ocean from that one. The first room we did see 2 roaches as well. I like that there is a store on the 6th floor. I like that you can rent movies from the front desk for free. I like the customer service everyone was so nice. I like that although check out is at 12 if you are leaving later in the day they allow you to use the showers on the 6th floor to freshen up and will store your bags for you. Not sure if I would stay here again but the value was nice.
The noise from other rooms is extremely upsetting. Multiple days in a row we awoken at or around 5am by what sounded like a bunch of baby elephants. We were here for 4 days and had no room service, trash over flowing etc. The air conditioner has to be manually emptied. So a manager had to come to our room to empty it. The bed was hard as the floor and the pillows might as well have been a rock. I woke up with headaches and neck aches. I don't even drink!!
It had cockroaches all over. And when we first got there people live in apartments was smoking marijuana and it stunk even en non smoking floor.
Room was smaller than expected but was clean. I did see a cockroach in the bathroom. The TV operation was unnecessarily difficult. Parking was difficult because the spaces were made for small vehicles not a mini-van and you also had to pay $25.00 per day even though you were staying at the hotel which I did not like.
These condos are clean and spacious. The location is excellent. Thank you to all of the friendly, helpful staff and special "thank you" to Steve! We checked in on our anniversary & Steve made arrangements to have a wine bottle and chocolates waiting for us in our room. Our room was #2413 (1king bed/ 1 twin sofa bed) and you get all the amenities you need. We were a family of 2 adults/1 child but 2 adults and 2 children will fit comfortablyl. Our only complain is the wall AC was incredibly noisy and made some nights difficult to get good rest, and the condensation drained into a bucket on the balcony so needed to ask maintenance to empty it out every couple of days.This is a budget friendly place, if you're looking for a resort feel..this is not the place for you. We look forward to staying here again in the future.
Great hotel, everyone there was really friendly and helpful. Housekeeping was very persistent in making sure you have everything you need. But one problem was four roaches throughout the week stay.I believe because it’s a hotel/residence.
Overall not a great experience not cleanly, noisy, security guards were very rude, no bar or restaurant, front desk was helpful.
The front desk staff, check in process, pool and location were great. However, the down side was the room overall. The shower head had a lot of residue build up, the hair dryer was really sticky all over, the plugs on the bed side lamp didn't work and the closet door was off it's tracks. Ultimately, housekeeping needs to do a much deeper clean on a regular basis and some small maintenance fixes would help. I would not stay here again.
Our door wasn't air tight and every time someone used the elevator it would rattle our door like someone was trying to get in. We used the dish towel to wedge in the door and no noise. The freezer needs to be defrosted. The door covering the freezer wouldn't close causing everything to freeze in the refrigerator. Every thing else was great from the staff .
Convenient. You could get to places by foot easily. The access to the entrance to check- in could be better as well as getting into the parking garage
Great location to everything in Waikiki. Loved the view of the mountains. One bedroom suite is the way to go.
Wasn’t too close or too far from Waikiki beach and not a ton of tourists.
I always stay at this hotel because of the staff, quick check in and check out. Amazing view from the room
Located in Waikiki, Aqua Skyline at Island Colony is within a 10-minute stroll of sights such as Royal Hawaiian Center and Waikiki Beach Walk. This 3-star aparthotel welcomes guests with 740 rooms and conveniences like an outdoor pool, free in-room WiFi, and a gym. Centrally located in Honolulu, the aparthotel is connected to a shopping center, and a short walk from International Market Place and Waikiki Beach.
For a nice break, mingle with other guests at the free daily manager's reception.
Each apartment is air-conditioned and features a kitchenette and a furnished lanai. Guests can expect to find free WiFi and a 40-inch LCD TV with cable channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a washer/dryer, a coffee maker, and free newspapers.
Guests staying at Aqua Skyline at Island Colony enjoy an outdoor pool, a gym, and a rooftop terrace. Self parking is available for USD 35.00 per day. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a business center, and free newspapers.
close to center, need to update condition of property
Thank you for rating us. We hope to do better next time. Mahalo,
Helpful staff, great location and a few amenities that came in handing like a convienence store and laundry mat in the buliding.
Mahalo for staying with us!
I found a used diaper inside the ice bucket. The refrigerator in the room was not clean. I feel the room.was not properly cleaned
Aloha, We do apologize for this and we are addressing this serious mishap on the part of our housekeeping crew. We hope you'll give us a second chance. And when you do, please contact the hotel directly. Mahalo,
Mahalo for staying with us!
Good to have parking available. I had expected a King size but instead got 2 Q's plus the room I had seem a bit older that what showed on photos
Mahalo for staying with us and thank you for your rating. We hope we'll see you again soon.
The location on this property was great. Walking distance to practically everything. Most places picked us up from the hotel if needed also. Ride to/from airport was about 25-40$ with Uber. Everywhere else was about 5-10$. The hotel itself was ... ok. The pool was nice the balcony view was nice. Our first room 2614- the air was not working properly. We had the air on high all night and the room just would not cool off. They moved us to another room 3617 which was nice seemed bigger air worked and we could see the ocean from that one. The first room we did see 2 roaches as well. I like that there is a store on the 6th floor. I like that you can rent movies from the front desk for free. I like the customer service everyone was so nice. I like that although check out is at 12 if you are leaving later in the day they allow you to use the showers on the 6th floor to freshen up and will store your bags for you. Not sure if I would stay here again but the value was nice.
Mahalo for staying with us!
The noise from other rooms is extremely upsetting. Multiple days in a row we awoken at or around 5am by what sounded like a bunch of baby elephants. We were here for 4 days and had no room service, trash over flowing etc. The air conditioner has to be manually emptied. So a manager had to come to our room to empty it. The bed was hard as the floor and the pillows might as well have been a rock. I woke up with headaches and neck aches. I don't even drink!!
Mahalo for staying with us! We do apologize for the inconvenience
It had cockroaches all over. And when we first got there people live in apartments was smoking marijuana and it stunk even en non smoking floor.
Room was smaller than expected but was clean. I did see a cockroach in the bathroom. The TV operation was unnecessarily difficult. Parking was difficult because the spaces were made for small vehicles not a mini-van and you also had to pay $25.00 per day even though you were staying at the hotel which I did not like.
Mahalo for staying with us! We apologize for the inconvenience
Aloha, Thank you for that helpful note. We will try to do better next time. Mahalo,