This is our second time staying here and we love it! Perfect location and friendly staff.
First room we got had a broken couch and glass on ground.
The bed was terrible. Stains, no mattress cover other than a sheet. Stained. I moved to the loveseat night 2. I don’t expect any hotel bed to feel at home, but I’ve never had one that bad before. Staff is exceptional, great customer service. The bed is my only complaint, but a valid one.
the garden behind the hotel
Prompt and friendly service at front desk. Thorough cleaning by housekeeping staff. Wine, cheese and entertainment were first class!
Sink in bathroom was cracked, toilet was seat was broken and looked glued. Bathroom far too small
1, dim lights. 2, microwave was useless, need normal one. 3, sliding door lock need some adjustments (very hard)
Very helpful staff at the front desk
Amazing views, friendly staff, centrally located.
Small, undiscovered property. Quiet, and relaxing. Walking distance to everything.
Staffs are very nice and patient. And very friendly!! The room was very comfortable.
Nice hotel . Easy to come and go. Staff are very friendly and informative. Will stay again.
Great boutique hotel! Awesome location! There is no bar, and cafe is only open until 2pm, but with an ABC store RIGHT across the street, you can get everything you need from there!
Bad shower and tv did not work
We had two rooms and one smelled really bad. We told the staff and they made it sound like we were crazy saying they didn’t smell anything and maybe it was the coffee machine or the window being open. We were gone it was none of that. It smelled like raw fish. Then when we went downstairs to talk to the staff at the front they had an attitude. Other than that the stay was okay.
the property was so clean and comfortable. its also close place that you can walk
Located in Waikiki, Luana Waikiki Hotel & Suites is a leisurely stroll from popular sights such as Waikiki Beach Walk and Waikiki Beach. This 181-room, 3.5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a gym.
35-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include furnished balconies, coffee makers, and free newspapers. Weekly housekeeping is available.
Guests of Luana Waikiki Hotel & Suites have access to an outdoor pool, a gym, and free WiFi in public areas. Valet parking is offered for USD 40 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include a 24-hour business center, free newspapers, and a terrace.
This is our second time staying here and we love it! Perfect location and friendly staff.
First room we got had a broken couch and glass on ground.
Aloha,Thank you for letting us know.Mahalo
The bed was terrible. Stains, no mattress cover other than a sheet. Stained. I moved to the loveseat night 2. I don’t expect any hotel bed to feel at home, but I’ve never had one that bad before. Staff is exceptional, great customer service. The bed is my only complaint, but a valid one.
Mahalo for staying at Luana Waikiki. We are sorry to hear about your bed incident. We will look into it.
the garden behind the hotel
Thank you for staying at Luana Waikiki Hotel. e appreciate your feedback.
Prompt and friendly service at front desk. Thorough cleaning by housekeeping staff. Wine, cheese and entertainment were first class!
Thank you for staying at Luana Waikiki Hotel. We appreciate your feedback.
Sink in bathroom was cracked, toilet was seat was broken and looked glued. Bathroom far too small
Mahalo for your response. We appreciate the feedback, this will help to better our service.
1, dim lights. 2, microwave was useless, need normal one. 3, sliding door lock need some adjustments (very hard)
Mahalo for your feedback, this will help better our service.
Very helpful staff at the front desk
Mahalo for staying with us and for your feedback.
Mahalo! We can't wait to welcome you back again and again!