That the bedsheets have stains in them. Beware of the pictures advertised, it's not what you're going to get. Paid extra for full size fridge but got a mini fridge. No dining table. Was a mini table. Bathroom smelled like wet clothes and urine. But staff was friendly and courteous, especially the valet staff.
Courteous staff.
Can't beat the location and price.
Hope there is a microwave in the room instead of the small oven
Great hotel. Would go again.
This is our second time staying here and we love it! Perfect location and friendly staff.
First room we got had a broken couch and glass on ground.
The bed was terrible. Stains, no mattress cover other than a sheet. Stained. I moved to the loveseat night 2. I don’t expect any hotel bed to feel at home, but I’ve never had one that bad before. Staff is exceptional, great customer service. The bed is my only complaint, but a valid one.
the garden behind the hotel
Prompt and friendly service at front desk. Thorough cleaning by housekeeping staff. Wine, cheese and entertainment were first class!
Sink in bathroom was cracked, toilet was seat was broken and looked glued. Bathroom far too small
1, dim lights. 2, microwave was useless, need normal one. 3, sliding door lock need some adjustments (very hard)
Very helpful staff at the front desk
Amazing views, friendly staff, centrally located.
Small, undiscovered property. Quiet, and relaxing. Walking distance to everything.
Located in Waikiki, Luana Waikiki Hotel & Suites is within a 5-minute walk of Waikiki Beach Walk and within 15 minutes of other popular attractions like Royal Hawaiian Center. This 146-room, 3.5-star hotel has conveniences like an outdoor pool, a gym, and a 24-hour business center.
Guests can expect to find free wired internet and 35-inch flat-screen TVs with cable channels and DVD players. Bathrooms have hair dryers and free toiletries. Other amenities include furnished balconies, coffee makers, and free newspapers. Weekly housekeeping is available.
Renovated in 2021, Luana Waikiki Hotel & Suites features an outdoor pool, a gym, and a 24-hour business center. Valet parking is offered for USD 40 per day. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include coffee/tea in a common area, free newspapers, and a terrace.
That the bedsheets have stains in them. Beware of the pictures advertised, it's not what you're going to get. Paid extra for full size fridge but got a mini fridge. No dining table. Was a mini table. Bathroom smelled like wet clothes and urine. But staff was friendly and courteous, especially the valet staff.
Courteous staff.
Aloha Matthew! Mahalo for staying with us!
Can't beat the location and price.
Aloha Scott,Mahalo for staying with us we appreciated your feedback!
Hope there is a microwave in the room instead of the small oven
Aloha Yaojie,Mahalo for staying with us we appreciated your feedback!
Aloha Cori,Mahalo for staying with us!
Great hotel. Would go again.
Aloha,Thank you for your review.Mahalo
This is our second time staying here and we love it! Perfect location and friendly staff.
Mahalo! We can't wait to welcome you back again and again!
First room we got had a broken couch and glass on ground.
Aloha,Thank you for letting us know.Mahalo
The bed was terrible. Stains, no mattress cover other than a sheet. Stained. I moved to the loveseat night 2. I don’t expect any hotel bed to feel at home, but I’ve never had one that bad before. Staff is exceptional, great customer service. The bed is my only complaint, but a valid one.
Mahalo for staying at Luana Waikiki. We are sorry to hear about your bed incident. We will look into it.
Thank you for staying with us!