Bathroom is extremely smelly. Road noise is intolerable. Staff is professional, service overall is excellent.

Issue at the front desk. Agent flagged my account (without saying anything to me about it) and I was unable to bill anything to my room. Quite humiliating given I hosted a large group of family and friends poolside lunch.

Overall a nice hotel, but the air conditioner was so loud I could hardly sleep with ear plugs and two pillows over my head. The TV in the room was really crappy too. It had lines all over the screen, kept freezing, the remote didn't always respond.

Pleasant, friendly and helpful personnel/staff. Clean areas and room, comfortable bed.

Nice hotel centrally located and across the street from beach.

Prior to arriving, when inquiring about the status of the strike going on at certain Waikiki Beach hotels I was assured the Hyatt employees were not involved. They were not, that is true, however, the noise was such that we had to be relocated from the Ewa Tower to the Diamond Tower where the noise was lessened. The staff did move our luggage to the new room but for several hours our room was not available to us. The staff did not charge us our resort fees, which was fair, but I feel the noise issue should have been relayed to me when I inquired. On a very positive note, we had superior service from Barbara and especially Sana at the Swim restaurant and Shawn was our server at the buffet. They were top notch and should be considered valued employees!!!!

Busy hotel. Great location. Slooow elevators. Pool area staff is fantastic.

IT'S THE BEST HOTEL OUT 14TH TIME WE VISITED HAWAII !!!!

Great hotel - in front of the beach and close to everything. Friendly staff. They charged somebody else’s bill to my credit card twice. One is still pending even 2weeks after our stay.

My wife and I were celebrating our 35th wedding anniversary. The hotel staff were very warm and welcoming during check-in and when we entered our room we found a very surprised to see a special chocolate arrangement on the bed. The buffet breakfast was fantastic and the staff were very friendly. Special thanks to our servers, particularly Brenda and Pam for just treating us like family. We hope to see them all again in the near future.

The hotel was great. Literally right across the street from the beach. Staff was phenomenal. Our stay coincided with Hurricane Lane and the staff did all they could in anticipation of the storm even sending up additional snacks to the room being that EVERYTHING was shut down. Thankfully the storm didn't hit our area but again the staff was great with keeping everyone informed. Only downfall I had was that for the price you pay to stay there and an additional resort fee some sort of breakfast should be included with the stay. Other than that the place is amazing from the views to the staff.

It is very nice hotel clean and convenient, But is not the room level when I book, I booked nice room with 400 sq feet, When I checked in, room is small, Sure is not 400 sq feet, I call the front lobby, they said is what I booked, I think I won’t book this hotel again. Disappointed during vacation.

We had a wonderful stay on Waikiki beach and a big reason we did was due to staying at the Hyatt Regency. Wonderful accommodations and very helpful and responsive staff. We especially appreciated the assistance we received fron the activities desk staff. Very helpful.

More explanation for partial ocean view vs full ocean view, need microwave in the rooms. Plus birds in the restaurants aren’t healthy,, needs more attention in these areas other than these things,, it is a great hotel great location very clean and very warm and Friendly..

The is by far one of the best hotels we have stayed in. I would definitely recommend this hotel to friends and family. The staff was friendly and very helpful. When we checked out the lady at the desk was very friendly, nice and helped us with questions we needed answered. Thank you for making our stay here wonderful.

Superb location. Centrally located, close to pretty much everything. Room was very clean since recently renovated, toilet had bidet and seat warmer which was a nice addition. Room was very spacious, much more than the average hotel room in Waikiki. Beds were comfy and clean. Would definitely stay here again next time.