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Recent guest reviews

Clean, updated and location. A great place to feel good.

We only stayed one night and didn’t get to use any amenity but I have to pay anyway.

Overall our stay was excellent with a great ocean view. The hotel shopping area was also very convenient. The Spa area and service was also very satisfying.

Great location with easy access to the beach and shops! Also, the infinity pool was amazing. Rooms are just ok and really need updating, but everything is clean.

It's a nice hotel at a reasonable rate in Waikiki.

Nice Hotel. Conveniently located to beach and shopping.

ants in the room and the bathroom sink would not drain.

Centrally located hotel right next to the beach. Liked the amenities as well!

The hotel is was on strike during our stay. I would of liked to of been notified prior to my arrival.. it didn’t really bother my vacation much since the hotel had towels and water etc on each floor outside the elevator.. the hotel over all was nice and within walking distance to all the shopping and plenty of food places.. would recommend for sure. We just had bad timing. Lol

Hotel employee was on strike, there was no one there, we had to do everything ourselves, will never come back here again

Beautiful hotel close to ocean and the pools are beautiful!

Nice and convenient oceanfront hotel, also family friendly. Had great kid pools with water slide. It was crowded since we were there during summer vacation.

Great location for beach access and shopping but the rooms need to be updated.

Nice hotel close to the beach. The Infinity pool was really cool; my kids loved it

Magical! Our vacation was a dream come true, and our hotel added to the amazing experience. Beautiful views. Amazing pool. Attentive staff.

Had a great say the staff was awesome! Mahina was the best concierge ever, thank you all!

I had a wonderful 4 night stay with my young niece and nephew at the beautiful Sheraton Wakiki. I would definitely recommend it and would consider staying their again on our next trip. A plus is that they have incorporated some great technology features. Upon check in you are issued a wrist band that you will wear throughout your stay -- and which also unlocks your door as well as identifies you as a guest at their beautiful pool area. Many of their rooms have a lovely balcony! We found the staff to be extremely courteous and helpful. Although the concierge seemed a bit overwhelmed and was somewhat short with us. The hotel views are amazing and you are steps away from the beach. They have a lovely pool area for families but it can tend to get a bit crowded. If you wish to get a lounge chair -- you do have to go down when the pool opens at 8 a.m. to start your day. Otherwise it may sometimes be hard to find a chair later on. I would recommend paying the extra fee to reserve a lounge chair or cabana so you don't have to worry. The pool area is beautiful -- though it seems a tad smaller than you would imagine from the photos. There is one pool for families and one infinity pool for those over 18. The only one disturbing occurrence was an occurrence in the family pool which bothered my young nephew -- when a couple kept "making out" continually in the pool. I feel that they should have chosen the adult pool instead. The pool staff did nothing to stop them.

Kalakaua Ave Honolulu HI

Hotel highlights

  • Steps from Waikiki Beach and Royal Hawaiian Center
  • Free WiFi in public areas
  • Onsite dining
  • Spa

Located in Waikiki, Sheraton Waikiki is next to popular attractions like Waikiki Beach and Royal Hawaiian Center. This 1636-room, 4-star hotel has 2 outdoor pools along with a full-service spa and 5 restaurants.


Dining

Have a drink at the cocktail bar or enjoy onsite dining at one of 5 restaurants like RumFire, which specializes in Asian cuisine and serves lunch and dinner. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:00 AM to 11:00 AM.


Rooms

All of Sheraton Waikiki's 1636 air-conditioned rooms provide lanais, refrigerators, and coffee makers. Guests can expect WiFi and LCD TVs with pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with down comforters ensure a restful night. Other amenities include free newspapers, laptop-compatible safes, and ironing boards.


Property features

Guests of Sheraton Waikiki have access to a full-service spa, 2 outdoor pools, and a children's pool. Parking is USD 35.00 per day (USD 45.00 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for USD 16.00 per person one-way. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this beach hotel include a 24-hour fitness center, free WiFi in public areas, and a business center.

Room options

Deluxe Room, 1 King Bed, Oceanfront

King 1 | Sleeps 3

Deluxe Room, 2 Double Beds, Oceanfront

Full 2 | Sleeps 4

Room, 1 King Bed, City View

King 1 | Sleeps 3

Luxury Room, Multiple Beds, Oceanfront (Larger Guest Room)

Full 3 | Sleeps 6

Guest reviews for Sheraton Waikiki

Everyone (46) Couples (165) Business (9) Family (101) Friends (26) Other (10)
5
Everyone

By on Sep 25, 2019

Review comment responded on Sep 25, 2019

Aloha Valued Guest, Thank you for staying with us and for the excellent rating! We are thrilled you had a great visit with us here at Sheraton Waikiki. Our staff loves to provide a best in class experience, so they will be pleased with your comments. We look forward to welcoming you back the next time you are in Waikiki! Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

5
Everyone

Clean, updated and location. A great place to feel good.

By on Sep 20, 2019

Review comment responded on Sep 22, 2019

Aloha Valued Guest, We are delighted to see we met your expectations! Our highest priority is making sure every guest has a relaxing experience in clean, comfortable accommodations, and we're glad we made that happen for you. Thank you for taking time out of your busy day to share your feedback. We hope to welcome you again soon! Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

5
Families Friends

We only stayed one night and didn’t get to use any amenity but I have to pay anyway.

By on Apr 16, 2019

Review comment responded on Apr 27, 2019

Aloha Valued Guest, We are grateful for valuable feedback, and we thank you for taking the time to share yours. We always want our guests to enjoy our fantastic location, hospitality, and comfortable accommodations, so we are disappointed that your visit did not meet your expectations. Thank you for choosing us, and we hope you will return and give us another opportunity to confirm why we are consistently a preferred choice for a visit to Waikiki. We wish you all the best with your travels and hope to see you again. Mahalo, Mari K. Guest Experience Team

5
Families

Overall our stay was excellent with a great ocean view. The hotel shopping area was also very convenient. The Spa area and service was also very satisfying.

By on Apr 7, 2019

Review comment responded on Apr 8, 2019

Dear Guest, Thank you for being our guest at the Sheraton Waikiki and sharing your 5-star review. We enjoyed reading your review and learning about the highlights of your stay. We are pleased to hear you enjoyed our beautiful ocean views, convenient location in the heart of Waikiki for local activities, and being pampered in the spa. We appreciate your comments, and we hope to see you again soon on your next visit. Mahalo, Casey O. Sheraton Waikiki Guest Experience Team

4
Families

Great location with easy access to the beach and shops! Also, the infinity pool was amazing. Rooms are just ok and really need updating, but everything is clean.

By on Mar 12, 2019

Review comment responded on Mar 13, 2019

Aloha Valued Guest, Thank you for sharing about your stay at Sheraton Waikiki. We appreciate the generous remarks and are glad you enjoyed our hotel. We understand the importance of the details that make up a significant stay and are happy knowing our Infinity pool enhanced your visit with us. We hope to see you again soon. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

5
Everyone

It's a nice hotel at a reasonable rate in Waikiki.

By on Jan 31, 2019

Review comment responded on Jan 31, 2019

Thank you for choosing Sheraton Waikiki. We are dedicated to providing an outstanding experience for all of our guests, and we appreciate you mentioning what a great value our hotel offers. It was our pleasure hosting you, and we look forward to our next opportunity to provide you with another exceptional stay. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

5
Everyone

By on Jan 11, 2019

Review comment responded on Jan 22, 2019

Aloha Anonymous, Thank you for sharing about your stay at Sheraton Waikiki. We appreciate the generous remarks and are glad you enjoyed our hotel. We understand the importance of the details that make up a significant stay and are happy knowing we were able to exceed your expectations. We hope to see you again soon. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

5
Everyone

Nice Hotel. Conveniently located to beach and shopping.

By on Jan 3, 2019

Review comment responded on Jan 11, 2019

Mahalo for taking the time to provide us with your feedback on your stay with Sheraton Waikiki!

3
Everyone

ants in the room and the bathroom sink would not drain.

By on Dec 30, 2018

Review comment responded on Jan 11, 2019

Aloha, Thank you for providing us with your feedback. We're sorry to hear that this was your experience during your time here with us. I do hope that our engineering team may have been able to assist you while you were here.

5
Everyone

Centrally located hotel right next to the beach. Liked the amenities as well!

By on Dec 26, 2018

Review comment responded on Jan 11, 2019

Mahalo N. Flores! We're happy to know you enjoyed our convenient location oceanfront in Waikiki.

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