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Recent guest reviews

It’s ok

Very close to the beach and the bus stop, employees are super helpful and friendly.

Problem with bathroom.

Room was adequate. Fair price. Although there is information and signs say cleaning was increased due to covid, it was difficult to believe. Top of bathroom light filthy, air vent in bathroom covered with dust balls. Staff were friendly. But there are too many things wrong to stay there again. Could be a great representation of the “old” Hawaii. But it isn’t.

close to beach

It was dirty, trash everywhere. Pool was empty and just disgusting. Rooms has lights shining in them all night. Room was not secure. The front desk lady was extremly polite but it was still a nasty place.

This place is worst than a Motel on a highway. I booked this hotel looking at the pictures that they carefully posted on orbitz which looked decent enough for a hotel to spend a night with the family and the price was decent. When I got there to check in, I saw that the hotel was dirty, the check in desk looked old and broken. I could hear people screaming and yelling in the building next to the check in area. The lady checked us in and handed us a key on a big key ring, the type you get at gas station to use an outside restroom. I haven't used an actual key to enter a hotel room in a long time. The elevator to go into the room was dirty and smelly. We got to the room and soon as we entered it smelled horrible. My wife and kids immediately wanted to run out. Not to mention we saw multiple hair on the beds and pillows. Needless to say, we walked out of the room and checked out immediately. I ended up walking down a few blocks to an actual hotel and booked the room to spend the night. Lesson learned, don’t believe the pictures and book a reputable hotel by paying a little more. It will save you a lot of time and hassle. I would not recommend this hotel to anyone.

Was not allowed to check in with bank cards birth certificate and medical record and because only have debit. Card was not allowed to stay there no cash or debit card for deposi

I have stayed at the Royal Grove 5 times now I love the location and pricing. This trip I was a little disappointed that the pool is no longer in use as well as all the historic decorations that really set the RG apart from other places, were all taken down. :( Apparently they sold half of the hotel and (the side with the pool) and there will be a wall installed shutting off that section..

I experienced very intense cockroaches attacks. Save your money and stay somewhere else! I booked this hotel for 16 nights at the beginning of January (to be honest I was trying to save money as I was staying in Honolulu for over 2wks) and have to check out on the 3rd day as I witnessed more than a couple of dozens of cockroaches everywhere from the kitchen to the bed area to the bathroom. First, they did not even apologize for this horrible situation, and 2nd, they offered me to move to another smaller room but also told us there is no guarantee that the roaches will not be there. They were being beyond unprofessional and the service just simply NOT there! I had to move my hotel again when I got to the 2nd hotel because I carry them with me. I do not want anyone else to experience this...

The convenience of the location however when they would come & clean the rooms they would never change the sheets

Small and out of the way. Surrounding area was a little sketchy at night, but staff was very nice from the limited interaction we had.

The room was very daunty and old with an odor. Requested more pillows but had none.

It was exactly what I paid for and what I expected

It was an older hotel very roomy, clean and nice price, friendly staff, also a lot of older guest that seem to be regulars at this place. It was 5 min walk to beach and many restaurants.

Staff was nice and courteous but the furniture and doors were in disrepair plus it was noisy Could heat everything in the hallway and the traffic. Didn’t supply coffee filters

Uluniu Ave Honolulu HI

Hotel highlights

  • Free WiFi in rooms and public areas
  • Outdoor pool
  • Laundry facilities
  • 24-hour front desk

Located in Waikiki, Royal Grove Waikiki is adjacent to Waikiki Beach and within a 10-minute walk of other popular attractions like Royal Hawaiian Center. This 66-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a computer station.


Rooms

Royal Grove Waikiki's 66 individually decorated rooms provide free local calls, ironing boards, and desks. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Wardrobes or closets are also included.


Property features

Royal Grove Waikiki features an outdoor pool, free WiFi in public areas, and microwave in a common area. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include a computer station, a library, and laundry facilities.

Room options

Deluxe Studio, 2 Queen Beds, Kitchen

2 Queen Beds | Sleeps 4

Deluxe Studio, 1 King Bed, Kitchen

1 King Bed | Sleeps 2

Suite, 1 Bedroom, Kitchen (2 Queens)

2 Queen Beds | Sleeps 4

Deluxe Studio, Kitchen (King & Sofa Sleeper)

1 Twin Sofa Bed and 1 King Bed | Sleeps 4

Guest reviews for Royal Grove Waikiki

Everyone (13) Couples (8) Family (13)
3
Family

It’s ok

By , from Houston on Sep 19, 2021

5
Everyone

Very close to the beach and the bus stop, employees are super helpful and friendly.

By on Sep 10, 2021

Review comment responded on Sep 11, 2021

Aloha Artyom, I'm glad to hear our staff were super helpful and friendly. Yes, we are about 3 minutes from the beach and a bus stop, we value our great location and thank you for the compliments. Great to know you enjoyed your stay with us and thank you for choosing the Royal Grove Waikiki for your visit to Oahu. Mahalo Nui Loa ~

4
Family

Problem with bathroom.

By on Sep 5, 2021

Review comment responded on Sep 11, 2021

Aloha Aleksandar, We're sorry to hear of the problems you encountered with in the bathroom during your stay. I will be sharing your comment to the maintenance team for further review and recommendations. Thank you for your comments and for choosing the Royal Grove Waikiki. Mahalo Nui Loa ~

2
Family Partner Couples

Room was adequate. Fair price. Although there is information and signs say cleaning was increased due to covid, it was difficult to believe. Top of bathroom light filthy, air vent in bathroom covered with dust balls. Staff were friendly. But there are too many things wrong to stay there again. Could be a great representation of the “old” Hawaii. But it isn’t.

By on Aug 30, 2021

Review comment responded on Sep 13, 2021

Aloha Dennis, We're sorry to hear we didn't meet your expectations of cleanliness with our facilities and your room accommodations. I will be sharing your comments to our Executive Housekeeper for further review and training opportunities. Thank you for comments and for choosing the Royal Grove Waikiki.

4
Everyone

close to beach

By on Aug 4, 2021

Review comment responded on Aug 5, 2021

Aloha Anonymous, Thank you for taking the time to provide feedback about your experience at the Royal Grove Waikiki. Great to know our service and hotel met your expectations with the 4 out of 5 rating given on Orbitz.com. Thank you again for choosing the Royal Grove Waikiki. Mahalo Nui Loa ~

1
Partner Couples

It was dirty, trash everywhere. Pool was empty and just disgusting. Rooms has lights shining in them all night. Room was not secure. The front desk lady was extremly polite but it was still a nasty place.

By on Apr 28, 2021

Review comment responded on Apr 30, 2021

Aloha, We're sorry to hear of your experience with the room accommodations and our hotel facilities. We will be sharing your comments to our team for further review and recommendations. Thank you for taking the time to provide us with your comments and for staying at the Royal Grove Waikiki. Mahalo Nui Loa ~

1
Family with small children

This place is worst than a Motel on a highway. I booked this hotel looking at the pictures that they carefully posted on orbitz which looked decent enough for a hotel to spend a night with the family and the price was decent. When I got there to check in, I saw that the hotel was dirty, the check in desk looked old and broken. I could hear people screaming and yelling in the building next to the check in area. The lady checked us in and handed us a key on a big key ring, the type you get at gas station to use an outside restroom. I haven't used an actual key to enter a hotel room in a long time. The elevator to go into the room was dirty and smelly. We got to the room and soon as we entered it smelled horrible. My wife and kids immediately wanted to run out. Not to mention we saw multiple hair on the beds and pillows. Needless to say, we walked out of the room and checked out immediately. I ended up walking down a few blocks to an actual hotel and booked the room to spend the night. Lesson learned, don’t believe the pictures and book a reputable hotel by paying a little more. It will save you a lot of time and hassle. I would not recommend this hotel to anyone.

By on Apr 20, 2021

Review comment responded on Apr 23, 2021

Aloha Anonymous, Thank you for taking the time to tell us about your stay at the Royal Grove Waikiki. We're sorry to hear of your negative experience regarding your reservation. We will be sharing your comments with our management team for further review and recommendation. Mahalo Nui Loa ~

1
Everyone

Was not allowed to check in with bank cards birth certificate and medical record and because only have debit. Card was not allowed to stay there no cash or debit card for deposi

By on Apr 12, 2021

Review comment responded on Apr 13, 2021

Aloha Anonymous, Thank you for taking the time to share your feedback. We are sorry to hear of the issues you encountered during check-in. As you booked through a 3rd party site, it does notate what is required at check in. Please see below: Important information You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed No onsite parking is available Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property We apologize for any misunderstanding and if there should be any further questions please follow with Orbitz.com as you were refunded in full for your stay, there was no penalty applied for this reservation. Thank you for choosing the Royal Grove Waikiki! Mahalo Nui Loa ~

5
Friends Family

I have stayed at the Royal Grove 5 times now I love the location and pricing. This trip I was a little disappointed that the pool is no longer in use as well as all the historic decorations that really set the RG apart from other places, were all taken down. :( Apparently they sold half of the hotel and (the side with the pool) and there will be a wall installed shutting off that section..

By on Apr 3, 2021

Review comment responded on Apr 3, 2021

Aloha Anonymous, Thank you for taking the time to share your stay with us! We appreciate you returning to the Royal Grove and loving the great location and pricing we have to offer. Yes, there have been a few changes and thank you for your understanding of the pool closure during this time. We continually strive to enhance our guests experience and thank you for your comments. We look forward to your next visit! Mahalo Nui Loa ~

2
Everyone

By on Mar 6, 2021

Review comment responded on Mar 18, 2021

Aloha Anonymous, We're sorry to hear we didn't meet your expectations during your recent stay with us. I will be sharing your low score to the team for further review and recommendations. Thank you again for your comments and for choosing the Royal Grove Waikiki! Mahalo Nui Loa~

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