Hilton Grand Vacations Club Grand Waikikian Honolulu

4.0 star property
Family fun on the beach, with 4 outdoor pools, near Honolulu Zoo

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Photo gallery for Hilton Grand Vacations Club Grand Waikikian Honolulu

4 outdoor pools, pool umbrellas, sun loungers
Premium bedding, pillowtop beds, in-room safe, blackout drapes
Lobby
20 restaurants, breakfast, lunch, dinner served; local cuisine
Fridge, microwave, oven, stovetop

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Spa
  • Hot Tub
  • 24/7 front desk

Explore the area

Map
1811 Ala Moana Blvd, Honolulu, HI, 96815
  • Ala Moana Center
    ‪10 min walk‬
  • Hawaii Convention Center
    ‪10 min walk‬
  • Waikiki Beach Walk
    ‪14 min walk‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪15 min drive‬

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Room options

Suite, 2 Bedrooms, Partial Ocean View

  • 1230 sq ft
  • Partial ocean view
  • Sleeps 6
  • 2 King Beds OR 1 King Bed and 2 Double Beds

Suite, 2 Bedrooms, Accessible, Partial Ocean View (Hearing, Bathtub)

  • 1220 sq ft
  • Partial ocean view
  • Sleeps 6
  • 2 King Beds

Suite, 2 Bedrooms, Accessible, Ocean View (Hearing, Bathtub)

  • 1220 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds

Suite, 2 Bedrooms, Accessible, City View (Hearing, Bathtub)

  • 1020 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds

Suite, 1 Bedroom, Accessible, Bathtub (Hearing)

  • 836 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (City/Limited Ocean View)

  • 836 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Partial Ocean View (Hearing, Roll-in Shower, City View)

  • 836 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Partial Ocean View (Hearing)

  • 836 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, City View (Hearing, Roll-in Shower)

  • 836 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, City View (Hearing)

  • 836 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

1 Bedroom Suite City View 2 Double Beds

  • 836 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Bedrooms, Ocean View

  • 1220 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds OR 1 King Bed and 2 Double Beds

Suite, 3 Bedrooms, Accessible (Penthouse, Hearing, Roll-in Shower)

  • 2199 sq ft
  • Ocean view
  • Sleeps 8
  • 3 King Beds

Suite, 1 King Bed, Ocean View

  • 836 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 3 Bedrooms, Accessible (Penthouse)

  • 2199 sq ft
  • Ocean view
  • Sleeps 8
  • 3 King Beds

Suite, 2 Bedrooms, Accessible, Partial Ocean View (Hearing)

  • 1220 sq ft
  • Partial ocean view
  • Sleeps 6
  • 2 King Beds

Suite, 2 Bedrooms, Accessible (Penthouse, Hearing, Roll-in Shower)

  • 1709 sq ft
  • Ocean view
  • Sleeps 8
  • 2 King Beds

Suite, 2 Bedrooms, Accessible (Penthouse, Hearing)

  • 1220 sq ft
  • Partial ocean view
  • Sleeps 8
  • 2 King Beds

Suite, 1 Bedroom (City/Limited Ocean View)

  • 836 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Bedrooms, Accessible, Partial Ocean View (Hearing, Roll-in Shower)

  • 1220 sq ft
  • Partial ocean view
  • Sleeps 6
  • 2 King Beds OR 1 King Bed and 2 Double Beds

Suite, 2 Bedrooms, Accessible, Ocean View (Hearing)

  • 1220 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds

Suite, 2 Bedrooms, City View

  • 1220 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, 2 Bedrooms (Penthouse)

  • 1220 sq ft
  • Ocean view
  • Sleeps 8
  • 2 King Beds

Suite, 1 Bedroom, City View

  • 836 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Penthouse, 3 Bedrooms (Suite)

  • 2199 sq ft
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

1 Bedroom Ocean View Suite

  • 836 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Honolulu

Located in Waikiki, Hilton Grand Vacations Club Grand Waikikian Honolulu is a leisurely stroll from popular sights such as Duke Kahanamoku Beach and Hawaii Convention Center. This 331-room, 4-star hotel has 4 outdoor pools along with a full-service spa and 20 restaurants.

What's nearby

  • Ala Moana Center - 10 min walk - 0.6 miles
  • Hawaii Convention Center - 10 min walk - 0.6 miles
  • Waikiki Beach Walk - 14 min walk - 0.7 miles
  • University of Hawaii at Manoa - 3 min drive - 1.5 miles
  • Honolulu Zoo - 4 min drive - 1.4 miles

Getting around

  • Keone‘ae / University of Hawaii - West Oahu Station - 28 min drive
  • Daniel K. Inouye Intl. Airport (HNL) - 26 min drive

Restaurants

  • ‪Duke Paoa Kahanamoku Lagoon - ‬4 min walk
  • ‪Tropics Bar & Grill - ‬4 min walk
  • ‪Tapa Bar - ‬4 min walk
  • ‪GOOFY Cafe & Dine - ‬1 min walk
  • ‪Hilton - ‬4 min walk

About this property

Hilton Grand Vacations Club Grand Waikikian Honolulu

Family fun on the beach, with 4 outdoor pools, near Honolulu Zoo
Guests of Hilton Grand Vacations Club Grand Waikikian Honolulu have access to a full-service spa, 4 outdoor pools, and a children's pool. Valet parking is offered for USD 89 per day. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this beach hotel include a gym, 4 hot tubs, and a business center.
47-inch LCD TVs come with cable channels and DVD players. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Kitchens, washers/dryers, and balconies are also standard.
4 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Manadara Spa & Fitness has 25 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, Japanese, Korean, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 72.25 per day)
  • Covered valet parking on site (USD 89 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee: USD 10 to 40 for adults and USD 10 to 40 for children
  • 2 poolside bars
  • 20 restaurants
  • 4 bars/lounges
  • 9 coffee shops/cafes
  • Snack bar/deli

Restaurants on site

  • Blue Water Shrimp Seafood
  • CJ's New York Style Deli
  • Hatsuhana
  • ROCKY Japanese Teppan
  • Waikiki Starlight Luau

Things to do

  • 4 hot tubs
  • 4 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Shopping
  • Waterslide
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's pool
  • DVD player
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 39 floors
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium cable channels
  • DVD player
  • iPod dock
  • MP3 dock
  • Video game console

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • Resort fee: USD 47.18 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • WiFi access (may be limited)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 10 to 40 for adults, and USD 10 to 40 for children
  • Covered self parking fee: USD 72.25 per day (in/out privileges)
  • Covered valet parking fee: USD 89 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 20-3940022
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is 20-3940022.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Suites Hilton Grand Vacations
Grand Suites Hilton Grand Vacations Hotel
Grand Suites Hilton Grand Vacations Hotel Waikikian
Grand Waikikian
Grand Waikikian Suites Hilton Grand Vacations
Grand Waikikian Suites Hilton Grand Vacations Hotel
Grand Waikikian Suites By Hilton Grand Vacations Hotel Honolulu
Grand Waikikian By Hilton Grand Vacations Hawaii/Honolulu
Grand Waikikian Hilton Grand Vacations Hotel
Grand Waikikian Hilton Grand Vacations
Grand Waikikian by Hilton Grand Vacations
Hilton Grand Vacations Club Grand Waikikian Honolulu Resort
Hilton Grand Vacations Club Grand Waikikian Honolulu Honolulu

Frequently asked questions

Are free cancellation options available at Hilton Grand Vacations Club Grand Waikikian Honolulu?

Hilton Grand Vacations Club Grand Waikikian Honolulu provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Hilton Grand Vacations Club Grand Waikikian Honolulu?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Hilton Grand Vacations Club Grand Waikikian Honolulu on Jul 1, 2025 start from $350.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hilton Grand Vacations Club Grand Waikikian Honolulu?

This hotel is situated in Waikiki within a short 11-minute walk of Ala Moana Center and also 14 minutes on foot from Waikiki Beach Walk. You'll also find Royal Hawaiian Center and International Market Place within a short drive.

Will I be able to park at Hilton Grand Vacations Club Grand Waikikian Honolulu?

Yes, covered valet parking is offered for USD 89 per day with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is there a spa at Hilton Grand Vacations Club Grand Waikikian Honolulu?

Manadara Spa & Fitness is the hotel's spa and services include prenatal massages, deep-tissue massages, aromatherapy, and reflexology.

Does Hilton Grand Vacations Club Grand Waikikian Honolulu feature a casino?

No, Hilton Grand Vacations Club Grand Waikikian Honolulu doesn't have a casino.

Is there an indoor pool at Hilton Grand Vacations Club Grand Waikikian Honolulu?

No, this hotel doesn't have an indoor pool; however, there are 4 outdoor pools and 4 hot tubs.

Is Hilton Grand Vacations Club Grand Waikikian Honolulu a good place to stay for couples?

This beachfront hotel offers plenty of amenities for couples including 4 outdoor pools, 2 poolside bars, and an ocean-view restaurant.

Does Hilton Grand Vacations Club Grand Waikikian Honolulu have a hot tub?

Yes, this hotel has 4 spa tubs.

Does Hilton Grand Vacations Club Grand Waikikian Honolulu feature a restaurant that includes a breakfast menu?

Yes, Hilton Grand Vacations Club Grand Waikikian Honolulu has 20 restaurants, and serves buffet breakfast for a surcharge.

Does Hilton Grand Vacations Club Grand Waikikian Honolulu allow pets to stay free of charge?

No, pets aren't allowed at Hilton Grand Vacations Club Grand Waikikian Honolulu though service animals are welcome.

Does Hilton Grand Vacations Club Grand Waikikian Honolulu have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hilton Grand Vacations Club Grand Waikikian Honolulu?

The closest major airport to Hilton Grand Vacations Club Grand Waikikian Honolulu is Daniel K. Inouye Intl. Airport (HNL), which is 8.7 mi away (26 minutes by car). Another top airport is Kapolei, HI (JRF-Kalaeloa), which is located 24.2 mi away (44-minute drive).

Are there rooms with balconies that I can book at Hilton Grand Vacations Club Grand Waikikian Honolulu?

Yes, every guestroom at Hilton Grand Vacations Club Grand Waikikian Honolulu comes with a balcony with some featuring ocean or city views.

Hilton Grand Vacations Club Grand Waikikian Honolulu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 485 out of 812 reviews
Rating 8 - Good. 210 out of 812 reviews
Rating 6 - Okay. 74 out of 812 reviews
Rating 4 - Poor. 23 out of 812 reviews
Rating 2 - Terrible. 20 out of 812 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just Wonderful!

Very clean, staff was super friendly, and the amenities were wonderful! I would definitely return here for another vacation or business trip.
Stayed 14 nights in Feb 2025

10/10 Excellent

Mary

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice especially the hospitality and front desk. We were treated exceptionally well! Jeri was the best! Loved spending our vacation here!
Stayed 7 nights in Mar 2025

10/10 Excellent

Betty, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

georgia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible service at check in, front desk. Keanu really did not care. He kept on saying because we booked with a third party we have no priority. Therefore they gave us the worst possible room on the lowest possible floor. No effort was made to try to accommodate us. We will not stay at Hilton again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Domenic

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Vacay

Was upgraded to a 2 bedroom ocean view room with a kitchen and large space. The facility is beautiful and clean!
Stayed 3 nights in Feb 2025

6/10 Okay

Carrie Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely and well-maintained. Lots of shopping and dining options and clean restrooms everywhere.
Stayed 6 nights in Feb 2025

10/10 Excellent

Bernadette

Stayed 7 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jan 2025

10/10 Excellent

David A

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and comfortable enjoyed our stay
Stayed 6 nights in Jan 2025

6/10 Okay

Frances

Traveled with family
Liked: Staff & service, amenities
It’s fine. Lots of options in the Hilton Village. Units are quite small. Ocean view is more of a parking lot view with ocean in the distance
Stayed 2 nights in Feb 2025

8/10 Good

Alma

Traveled with family and small children
Liked: Staff & service, amenities
We booked this property for the convenience. When we arrived they were able to get us a room earlier than check in time which is great since we have a baby. But then we were directed to a little area away from the lobby. I didn’t know that the property was a time share. So they tried to get us to do one of those meeting things. We declined and they respected that so that was great. The room itself was a little run down, the beds weren’t hotel quality. They could have done better by cleaning it, when we arrived there were crumbs and bathroom sink wasn’t clean. My baby crawls and I could tell the floors were not cleaned right, he’s hands and feet were brown from the dirt. The outside patio was not cleaned at all there were dead roaches and I definitely couldn’t let my baby out there because the outside floors were black. There’s no food in the property you have to walk to near by restaurants which are pretty mediocre as well. The pool waters are cold but it didn’t stop my teen from swimming. Parking was overpriced we ended up finding parking a block away for half the price. Overall we did have a pleasant experience, location was very convenient, hotel is quiet, and staff were pretty friendly.
Stayed 5 nights in Jan 2025

10/10 Excellent

Alex

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, highly recommend! Go to Goofys restaurant, 2 minute walk and its fantastic!
Stayed 9 nights in Jan 2025

6/10 Okay

Min Jan

Traveled with family
Liked: Cleanliness, staff & service
The room is not the same as pictures. I booked a room with bathtub in bedroom, but got a room where the tub is in washroom, not in bedroom. Also the room is at 5th floor and close to intersection so it’s noisy in balcony, without view. It’s disappointing overall.
Stayed 4 nights in Jan 2025

10/10 Excellent

Arlene

Stayed 8 nights in Jan 2025

4/10 Poor

Angela Marie

Traveled with family
Disliked: Property conditions & facilities
We stayed at the Grand Waikikian twice before and were VERY disappointed this time. Paid for a 1 bedroom suite with ocean view, not very clean at all, no one slept the first 3 nights. There was a loud bang every 15 minutes coming from inside our wall. On the third night at 2:30 am I went to the front desk and asked to be moved or fix the noise. They sent maintenance up at 3 am who “confirmed the noise” but there was “nothing they could do”. The next morning we spoke to a manager and were moved but it was a downgrade. The new room hadn’t even been cleaned! There was pee all over the toilet seat, down the front, on the floor, sheets were not cleaned and smelled, the washing machine smelled so bad I refused to wash our clothes in it and had to keep it closed, the drains and toilet were clogged, the bathtub would gurgle anytime someone flushed or drained something somewhere else (bathtub is in the room, so good luck sleeping), you could hear everything the people above you were doing all the time. They sent room service up to clean, but it wasn’t done well and the pee spots on the floor remained the rest of our stay. When room service showed up at 9-9:30 am and we were still waking up, there were some that said they couldn’t come back if we didn’t leave in the next 30-60 min for them to clean the room. Spoke to a manager who didn’t help resolve any concerns and nothing was done to help us enjoy the stay. Do not recommend!
Stayed 10 nights in Jan 2025

10/10 Excellent

Ying

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay! Our room was a one bedroom suite and it was perfect for us and our 1 year old. -There were plenty of places to eat or get takeout from. - the ocean is very accessible and not as crowded as Waikiki - we love the pool there. There is also a small lake that the baby can splash around before going into the ocean. We will definitely be coming back here!
Stayed 6 nights in Jan 2025

8/10 Good

Sejal, coralville

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms and resort property are beautiful. Quick access to beach, pools, and shopping. Dining options are limited with long lines and wait times. Small grocery store is very expensive and overpriced. Staff are friendly, however, be careful as they try to get to you to your timeshares for alleged discounted rates on activities, ie., Luau and boat excursions. I am still waiting on my refund for the luau.
Stayed 7 nights in Nov 2024

6/10 Okay

Erica

Traveled with family and small children
Housekeeping, Mildred was the sweetest and checked in on us often
Stayed 3 nights in Sep 2024

10/10 Excellent

MARIA, Arcadia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love my room and daily cleaning.
Stayed 5 nights in Aug 2024

2/10 Terrible

Jone Rick

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not happy with the service from the beginning upon checking in. I had booked a 2-bedroom suite with a King and 2 double beds; also called four days prior to arrival to confirm room type. Upon arrival, they were unable to accommodate the preferred room and was put into an ADA room with no way of changing anything. Not happy with the service from the front desk unfortunately.
Stayed 3 nights in Aug 2024

10/10 Excellent

Katherine Patricia Rios

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Alma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing!!! They have EVERYTHING! And everyone is so friendly … can’t wait to come back next year with my family again!!
Stayed 5 nights in Jul 2024

10/10 Excellent

Sean

Stayed 7 nights in Apr 2024

10/10 Excellent

Raine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for families!
Stayed 6 nights in Mar 2024