Hilton Grand Vacations Club Grand Waikikian Honolulu

Family fun on the beach, with 4 outdoor pools, near Honolulu Zoo

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

4 outdoor pools, pool umbrellas, sun loungers

20 restaurants, breakfast, lunch, dinner served; local cuisine

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Breakfast available
Housekeeping
Spa
Hot Tub
24/7 front desk

Explore the area

1811 Ala Moana Blvd, Honolulu, HI, 96815

Ala Moana Center
‪10 min walk‬
Hawaii Convention Center
‪10 min walk‬
University of Hawaii at Manoa
‪3 min drive‬
Honolulu, HI (HNL-Daniel K. Inouye Intl.)
‪15 min drive‬

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Room options

47-inch LCD TV with cable channels, TV, video-game console

Suite, 2 Bedrooms, Partial Ocean View

Very good

1230 sq ft
Partial ocean view
Sleeps 6
2 King Beds OR 1 King Bed and 2 Double Beds

Suite, 2 Bedrooms, Accessible, Partial Ocean View (Hearing, Bathtub)

1220 sq ft
Partial ocean view
Sleeps 6
2 King Beds

Suite, 2 Bedrooms, Accessible, Ocean View (Hearing, Bathtub)

1220 sq ft
Ocean view
Sleeps 6
2 King Beds

Suite, 2 Bedrooms, Accessible, City View (Hearing, Bathtub)

1020 sq ft
City view
Sleeps 6
2 King Beds

Suite, 1 Bedroom, Accessible, Bathtub (Hearing)

836 sq ft
Sleeps 4
1 King Bed

Suite, 1 Bedroom (City/Limited Ocean View)

Wonderful

836 sq ft
Ocean view
Sleeps 4
1 King Bed

Suite, 1 Bedroom, Accessible, Partial Ocean View (Hearing, Roll-in Shower, City View)

836 sq ft
Partial ocean view
Sleeps 4
1 King Bed

Suite, 1 Bedroom, Accessible, Partial Ocean View (Hearing)

836 sq ft
Partial ocean view
Sleeps 4
1 King Bed

Suite, 1 Bedroom, Accessible, City View (Hearing, Roll-in Shower)

836 sq ft
City view
Sleeps 4
1 King Bed

Suite, 1 Bedroom, Accessible, City View (Hearing)

836 sq ft
City view
Sleeps 4
2 Double Beds

1 Bedroom Suite City View 2 Double Beds

Exceptional

836 sq ft
City view
Sleeps 4
2 Double Beds

Suite, 2 Bedrooms, Ocean View

Excellent

1220 sq ft
Ocean view
Sleeps 6
2 King Beds OR 1 King Bed and 2 Double Beds

Suite, 3 Bedrooms, Accessible (Penthouse, Hearing, Roll-in Shower)

2199 sq ft
Ocean view
Sleeps 8
3 King Beds

Suite, 1 King Bed, Ocean View

Exceptional

836 sq ft
Ocean view
Sleeps 4
1 King Bed

Suite, 3 Bedrooms, Accessible (Penthouse)

2199 sq ft
Ocean view
Sleeps 8
3 King Beds

Suite, 2 Bedrooms, Accessible, Partial Ocean View (Hearing)

1220 sq ft
Partial ocean view
Sleeps 6
2 King Beds

Suite, 2 Bedrooms, Accessible (Penthouse, Hearing, Roll-in Shower)

1709 sq ft
Ocean view
Sleeps 8
2 King Beds

Suite, 2 Bedrooms, Accessible (Penthouse, Hearing)

1220 sq ft
Partial ocean view
Sleeps 8
2 King Beds

Suite, 1 Bedroom (City/Limited Ocean View)

Very good

836 sq ft
Ocean view
Sleeps 4
2 Double Beds

Suite, 2 Bedrooms, Accessible, Partial Ocean View (Hearing, Roll-in Shower)

1220 sq ft
Partial ocean view
Sleeps 6
2 King Beds OR 1 King Bed and 2 Double Beds

Suite, 2 Bedrooms, Accessible, Ocean View (Hearing)

1220 sq ft
Ocean view
Sleeps 6
2 King Beds

Suite, 2 Bedrooms, City View

Exceptional

1220 sq ft
City view
Sleeps 6
1 King Bed and 2 Double Beds

Suite, 2 Bedrooms (Penthouse)

1220 sq ft
Ocean view
Sleeps 8
2 King Beds

Suite, 1 Bedroom, City View

Excellent

836 sq ft
City view
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Penthouse, 3 Bedrooms (Suite)

2199 sq ft
Ocean view
Sleeps 8
2 King Beds and 2 Double Beds

1 Bedroom Ocean View Suite

Exceptional

836 sq ft
Ocean view
Sleeps 4
2 Double Beds

About the neighborhood

Honolulu

Located in Waikiki, Hilton Grand Vacations Club Grand Waikikian Honolulu is a leisurely stroll from popular sights such as Duke Kahanamoku Beach and Hawaii Convention Center. This 331-room, 4-star resort has 4 outdoor pools along with a full-service spa and 20 restaurants.

View more Resorts in Honolulu

What's nearby

Ala Moana Center - 10 min walk - 0.6 miles
Hawaii Convention Center - 10 min walk - 0.6 miles
Waikiki Beach - 3 min drive - 1.0 mile
University of Hawaii at Manoa - 3 min drive - 1.5 miles
Honolulu Zoo - 4 min drive - 1.4 miles

Getting around

Keone‘ae / University of Hawaii - West Oahu Station - 28 min drive
Daniel K. Inouye Intl. Airport (HNL) - 26 min drive

Restaurants

‪Duke Paoa Kahanamoku Lagoon - ‬4 min walk
‪Tropics Bar & Grill - ‬4 min walk
‪Tapa Bar - ‬4 min walk
‪GOOFY Cafe & Dine - ‬1 min walk
‪Hilton - ‬4 min walk

About this property

Hilton Grand Vacations Club Grand Waikikian Honolulu

Family fun on the beach, with 4 outdoor pools, near Honolulu Zoo

Guests of Hilton Grand Vacations Club Grand Waikikian Honolulu have access to a full-service spa, 4 outdoor pools, and a children's pool. Valet parking is offered for USD 89 per day. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this beach resort include a gym, 4 hot tubs, and a business center.

47-inch LCD TVs come with cable channels and DVD players. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Kitchens, washers/dryers, and balconies are also standard.

4 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Manadara Spa & Fitness has 25 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, Japanese, Korean, Spanish

Similar properties

6 outdoor pools, pool umbrellas, sun loungers

Pool
Hot Tub
Spa
Kids pool

$390 nightly

Jul 17 - Jul 18

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Internet access

Parking and transportation

Electric car charging station on site
Height restrictions apply for onsite parking
Secured, covered self parking on site (USD 72.25 per day)
Covered valet parking on site (USD 89 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking available

Food and drink

Buffet breakfast available for a fee: USD 10 to 40 for adults and USD 10 to 40 for children
2 poolside bars
20 restaurants
4 bars/lounges
9 coffee shops/cafes
Snack bar/deli

Restaurants on site

Blue Water Shrimp Seafood
CJ's New York Style Deli
Hatsuhana
ROCKY Japanese Teppan
Waikiki Starlight Luau

Things to do

4 hot tubs
4 outdoor pools
Children's pool
Full-service spa
Gym
Shopping
Waterslide
Yoga classes

Family friendly

4 outdoor pools
Children's pool
DVD player
In-room crib
In-room kitchen
In-room microwave
In-room refrigerator
In-room washer/dryer
Laundry facilities
Living room
Separate bedroom
Separate in-room dining area
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Free grocery shopping service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance

Business services

Business center
Computer station

Outdoors

Beach loungers
Beach towels
Beach umbrellas
On the beach
On the waterfront
Pool loungers
Pool umbrellas

Full-service spa

25 treatment rooms
Aromatherapy
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open daily
Steam room
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

1 building
39 floors
Built in 2008
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Free crib
Pillowtop mattress
Premium bedding

Bathroom

Deep soaking bathtub
Designer toiletries
Hair dryer
Separate bathtub and shower
Towels provided

Entertainment

47-inch LCD TV with premium cable channels
DVD player
iPod dock
MP3 dock
Video game console

Food and drink

Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Kitchen
Microwave
Oven
Refrigerator
Separate dining area
Stovetop
Toaster

Air conditioning (climate-controlled)
Ceiling fan
Heating (climate-controlled)
Iron/ironing board
Laptop-compatible safe
Living room
Phone
Safe
Separate sitting area
Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: USD 250 per accommodation, per stay
Resort fee: USD 47.18 per accommodation, per night

The resort fee includes:

Additional inclusions
Fitness/yoga classes
WiFi access (may be limited)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately USD 10 to 40 for adults, and USD 10 to 40 for children
Covered self parking fee: USD 72.25 per day (in/out privileges)
Covered valet parking fee: USD 89 per day (in/out privileges)
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - 20-3940022

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 4:00 PM
Check-out: 10 AM
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Tax ID number is 20-3940022.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a smoke detector.
Cashless payment methods are available for all transactions.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

No rollaway or extra beds are available.
Parking has height restrictions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Suites Hilton Grand Vacations

Grand Suites Hilton Grand Vacations Hotel

Grand Suites Hilton Grand Vacations Hotel Waikikian

Grand Waikikian

Grand Waikikian Suites Hilton Grand Vacations

Grand Waikikian Suites Hilton Grand Vacations Hotel

Grand Waikikian Suites By Hilton Grand Vacations Hotel Honolulu

Grand Waikikian By Hilton Grand Vacations Hawaii/Honolulu

Grand Waikikian Hilton Grand Vacations Hotel

Grand Waikikian Hilton Grand Vacations

Grand Waikikian by Hilton Grand Vacations

Hilton Grand Vacations Club Grand Waikikian Honolulu Resort

Hilton Grand Vacations Club Grand Waikikian Honolulu Honolulu

Frequently asked questions

Are free cancellation options available at Hilton Grand Vacations Club Grand Waikikian Honolulu?

Hilton Grand Vacations Club Grand Waikikian Honolulu provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Hilton Grand Vacations Club Grand Waikikian Honolulu?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Hilton Grand Vacations Club Grand Waikikian Honolulu on Aug 1, 2025 start from $368.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hilton Grand Vacations Club Grand Waikikian Honolulu?

This resort is situated in Waikiki within a short 11-minute walk of Ala Moana Center and also 14 minutes on foot from Waikiki Beach Walk. You'll also find Royal Hawaiian Center and International Market Place within a short drive.

Will I be able to park at Hilton Grand Vacations Club Grand Waikikian Honolulu?

Yes, covered valet parking is offered for USD 89 per day with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is there a spa at Hilton Grand Vacations Club Grand Waikikian Honolulu?

Manadara Spa & Fitness is the resort's spa and services include prenatal massages, deep-tissue massages, aromatherapy, and reflexology.

Does Hilton Grand Vacations Club Grand Waikikian Honolulu feature a casino?

No, Hilton Grand Vacations Club Grand Waikikian Honolulu doesn't have a casino.

Is there an indoor pool at Hilton Grand Vacations Club Grand Waikikian Honolulu?

No, this resort doesn't have an indoor pool; however, there are 4 outdoor pools and 4 hot tubs.

Is Hilton Grand Vacations Club Grand Waikikian Honolulu good for couples?

This beachfront resort offers plenty of amenities for couples including 4 outdoor pools, 2 poolside bars, and an ocean-view restaurant.

Are there hot tubs at Hilton Grand Vacations Club Grand Waikikian Honolulu?

Yes, guests can enjoy 4 spa tubs at this resort.

Does Hilton Grand Vacations Club Grand Waikikian Honolulu feature a restaurant that includes a breakfast menu?

Yes, Hilton Grand Vacations Club Grand Waikikian Honolulu has 20 restaurants, and serves buffet breakfast for a surcharge.

Does Hilton Grand Vacations Club Grand Waikikian Honolulu allow pets to stay free of charge?

No, pets aren't allowed at Hilton Grand Vacations Club Grand Waikikian Honolulu though service animals are welcome.

Does Hilton Grand Vacations Club Grand Waikikian Honolulu have connecting rooms?

No, this resort doesn't feature connecting guestrooms.

How close is the airport from Hilton Grand Vacations Club Grand Waikikian Honolulu?

The closest major airport to Hilton Grand Vacations Club Grand Waikikian Honolulu is Daniel K. Inouye Intl. Airport (HNL), which is 8.7 mi away (26 minutes by car). Another top airport is Kapolei, HI (JRF-Kalaeloa), which is located 24.2 mi away (44-minute drive).

Are there rooms with balconies at Hilton Grand Vacations Club Grand Waikikian Honolulu?

Yes, every guestroom at Hilton Grand Vacations Club Grand Waikikian Honolulu comes with a balcony with some featuring ocean or city views.

Hilton Grand Vacations Club Grand Waikikian Honolulu Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Stephen

Apr 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Mar 2025

10/10 Excellent

Seth, Glencoe

Traveled with family

Apr 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

HHV is self-contained community which offers everything needed for a great stay in Oahu. It should be a default choice for most families. Hilton has done a fantastic job over the years of maintaining a consistent level of quality of experience and service at HHV.

Stayed 9 nights in Mar 2025

10/10 Excellent

Sandra

Mar 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Mar 2025

10/10 Excellent

kim

Mar 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Mar 2025

10/10 Excellent

Rosemary

Mar 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It was beautiful. We were able to see the ocean from our balcony and the city and it looked just absolutely beautiful.

Stayed 4 nights in Mar 2025

6/10 Okay

Suzanne

Traveled with family

Mar 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Our room was never able to connect to the wifi to watch any of our streaming services. While we only stayed here for 3 nights and did not spend a ton of time in our room, it was rather inconvenient to not have streaming services available in our resort suite in the evenings. Despite two visits from their IT department, they were never able to figure out why none of the TVs in our room would connect to the wifi. Our ice machine in our fridge was missing completely, although the room service attendant quickly brought 3 bags of ice for us once he realized that we did not have a working ice machine. The staff was friendly and helpful, but I'd say the hotel itself was lacking in some essential resources to be able to fully support the staff and guests.

Stayed 3 nights in Mar 2025

10/10 Excellent

Mary

Traveled with family

Mar 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just Wonderful!

Very clean, staff was super friendly, and the amenities were wonderful! I would definitely return here for another vacation or business trip.

Stayed 14 nights in Feb 2025

10/10 Excellent

Mary

Traveled with family and small children, Traveled with family

Mar 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everyone was so nice especially the hospitality and front desk. We were treated exceptionally well! Jeri was the best! Loved spending our vacation here!

Stayed 7 nights in Mar 2025

10/10 Excellent

Betty, Seattle

Mar 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Feb 2025

8/10 Good

Verified traveler

Traveled with family

Mar 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2025

4/10 Poor

georgia

Traveled with family

Feb 26, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Horrible service at check in, front desk. Keanu really did not care. He kept on saying because we booked with a third party we have no priority. Therefore they gave us the worst possible room on the lowest possible floor. No effort was made to try to accommodate us. We will not stay at Hilton again.

Stayed 3 nights in Feb 2025

10/10 Excellent

Domenic

Traveled with family

Feb 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Vacay

Was upgraded to a 2 bedroom ocean view room with a kitchen and large space. The facility is beautiful and clean!

Stayed 3 nights in Feb 2025

6/10 Okay

Carrie Anne

Traveled with family

Feb 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was lovely and well-maintained. Lots of shopping and dining options and clean restrooms everywhere.

Stayed 6 nights in Feb 2025

10/10 Excellent

Bernadette

Feb 11, 2025

Stayed 7 nights in Feb 2025

10/10 Excellent

Michael

Feb 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 9 nights in Jan 2025

10/10 Excellent

David A

Traveled with partner, Traveled with family

Feb 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice rooms and comfortable enjoyed our stay

Stayed 6 nights in Jan 2025

6/10 Okay

Frances

Traveled with family

Feb 8, 2025

Liked: Staff & service, amenities

It’s fine. Lots of options in the Hilton Village. Units are quite small. Ocean view is more of a parking lot view with ocean in the distance

Stayed 2 nights in Feb 2025

8/10 Good

Alma

Traveled with family and small children

Jan 29, 2025

Liked: Staff & service, amenities

We booked this property for the convenience. When we arrived they were able to get us a room earlier than check in time which is great since we have a baby. But then we were directed to a little area away from the lobby. I didn’t know that the property was a time share. So they tried to get us to do one of those meeting things. We declined and they respected that so that was great. The room itself was a little run down, the beds weren’t hotel quality. They could have done better by cleaning it, when we arrived there were crumbs and bathroom sink wasn’t clean. My baby crawls and I could tell the floors were not cleaned right, he’s hands and feet were brown from the dirt. The outside patio was not cleaned at all there were dead roaches and I definitely couldn’t let my baby out there because the outside floors were black. There’s no food in the property you have to walk to near by restaurants which are pretty mediocre as well. The pool waters are cold but it didn’t stop my teen from swimming. Parking was overpriced we ended up finding parking a block away for half the price. Overall we did have a pleasant experience, location was very convenient, hotel is quiet, and staff were pretty friendly.

Stayed 5 nights in Jan 2025

10/10 Excellent

Alex

Traveled with family and small children, Traveled with family

Jan 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to stay, highly recommend! Go to Goofys restaurant, 2 minute walk and its fantastic!

Stayed 9 nights in Jan 2025

6/10 Okay

Min Jan

Traveled with family

Jan 28, 2025

Liked: Cleanliness, staff & service

The room is not the same as pictures. I booked a room with bathtub in bedroom, but got a room where the tub is in washroom, not in bedroom. Also the room is at 5th floor and close to intersection so it’s noisy in balcony, without view. It’s disappointing overall.

Stayed 4 nights in Jan 2025

10/10 Excellent

Arlene

Jan 26, 2025

Stayed 8 nights in Jan 2025

4/10 Poor

Angela Marie

Traveled with family

Jan 26, 2025

Disliked: Property conditions & facilities

We stayed at the Grand Waikikian twice before and were VERY disappointed this time. Paid for a 1 bedroom suite with ocean view, not very clean at all, no one slept the first 3 nights. There was a loud bang every 15 minutes coming from inside our wall. On the third night at 2:30 am I went to the front desk and asked to be moved or fix the noise. They sent maintenance up at 3 am who “confirmed the noise” but there was “nothing they could do”. The next morning we spoke to a manager and were moved but it was a downgrade. The new room hadn’t even been cleaned! There was pee all over the toilet seat, down the front, on the floor, sheets were not cleaned and smelled, the washing machine smelled so bad I refused to wash our clothes in it and had to keep it closed, the drains and toilet were clogged, the bathtub would gurgle anytime someone flushed or drained something somewhere else (bathtub is in the room, so good luck sleeping), you could hear everything the people above you were doing all the time. They sent room service up to clean, but it wasn’t done well and the pee spots on the floor remained the rest of our stay. When room service showed up at 9-9:30 am and we were still waking up, there were some that said they couldn’t come back if we didn’t leave in the next 30-60 min for them to clean the room. Spoke to a manager who didn’t help resolve any concerns and nothing was done to help us enjoy the stay. Do not recommend!

Stayed 10 nights in Jan 2025

10/10 Excellent

Ying

Traveled with family

Jan 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had a great stay! Our room was a one bedroom suite and it was perfect for us and our 1 year old. -There were plenty of places to eat or get takeout from. - the ocean is very accessible and not as crowded as Waikiki - we love the pool there. There is also a small lake that the baby can splash around before going into the ocean. We will definitely be coming back here!

Stayed 6 nights in Jan 2025

8/10 Good

Sejal, coralville

Traveled with family and small children, Traveled with family

Nov 29, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel rooms and resort property are beautiful. Quick access to beach, pools, and shopping. Dining options are limited with long lines and wait times. Small grocery store is very expensive and overpriced. Staff are friendly, however, be careful as they try to get to you to your timeshares for alleged discounted rates on activities, ie., Luau and boat excursions. I am still waiting on my refund for the luau.

Stayed 7 nights in Nov 2024