The property is in a good location but the on-site parking is very limited and in a terrible location. The room was just ok. It was clean and the staff was friendly. For what they charged I could of got something nicer.
Overall nice hotel. Great location and price. The ocean view was beautiful.
YOU HAVE TO PAY FOR VALET, and it was $35 a day. crazyy
I liked that the hotel was a half block from the beach. I did not like that one of the two elevators for the first six days did not go to the ninth floor where we were at. I also did not like that the air conditioner was all torn apart for two days while we were there. They should of put us in another room. Very disappointed.
The property is located just around the corner from the ocean and is also located next to an ABC store which to me was very important. We had a great stay and the room is comfortable and clean.
Great location, nice staff, very nice clean room, just the perfect spot for the start of our vacation in Hawaii
Staff at the check in counter is not very nice even a bit cold, compare to the other hotel,Prince Waikiki, which I check in during this vacation.Huge difference. Amenity fee charge 28usd/daily is super not worth it considering no pool, no fitness facility,and need to pay ADDITIONAL 35usd for daily parking.need to pay 5usd/per day, per piece for luggage storage even if I stay one night and will come back and stay another 4 night.
the hotel was in the perfect spot.. from our room we could see the sunset on the beach so that was nice. The room had a fridge. so yay. no microwave or in room coffee make which is the description said they had. So that sucked. in the room the shower was clogged, however when I told the front desk they fixed it right away so thanks for that!! Our room did also have some tiny ants in the in bathroom and I did see some on the desk. We had to make sure all snacks were put away in the fridge. they were a bit of a bother. overall this hotel was a great stay. a bit loud at times but overall a good stay
The property was perfectly posationed. The staff were so so nice got a wonderful welcome from Roxanne I am sure her name was so so nice. The rooms were spot on and cleaned every day. I would have loved a pool but apart from that a really nice place to stay
Friendly staff and great location. I will definitely stay here again.
Cheyne greeted me with a true Aloha Spirit when I checked in. He was both personable and professional. My room was available when I checked in, which made me super happy since I was a bit worn out from my flight. Housekeeping was in the hallway when I got to my room and she was very welcoming too. The valet assisted me with coordinating shuttle service back to the airport and Jodel was thorough at looking into an connectivity issue that was occurring with the in room tv. Top Notch Service from greeting to goodbye. Mahalo!!!
The hotel is wonderfully located in close proximity to Waikiki Beach (a very short city block). The renovation work they completed allow the rooms to give off a warm modern vibe; modern spa. The lobby has a nice welcoming boutique hotel feel, but the best part are the details in how you are greeted with some refreshing pineapple juice, great amenities for the beach (beyond what other hotels offer) and the wonderful staff. They're customer service super stars!
Very noisy, windows and sliding door nearly inoperable, ants in the unit, very overpriced.
Conveniently located one block from the ocean, Hotel Renew is a good choice to stay in Honolulu. The breakfasts were prepared by a vendor and provided in a to go bag. This was handy when time was limited. The air conditioning worked, but it failed to show the actual temperature in the room. It only displayed the desired temperature. This was frustrating because the summer heat made the room difficult to cool. Overall, it was a good experience with the staff helping when I needed something. I wish I had stayed longer.
Only good thing was nice staff and close to beach. Rooms weren't as nice as pictured . Contruction in hotel and surrounding area made for a week of sleepless nights . Got email from Orbitz saying property will reach out to resolve issues heard nothing pretty disappointed
My first room was not very nice. The sink and bathtub faucets were extremely loose. They had a moldy rolled up bath mat in the corner of the bathtub and a dirty shower curtain. The curtains covering the balcony door were being held up by velcro and part of the curtains kept falling down. I also could not get the balcony door to lock. I went the front desk and the young woman working was extremely nice and helpful. She moved me to a nicer and bigger room that was much cleaner and did not have the same issues as my old room. Thankfully, the hotel is currently under renovation to fix all of the problems I had in my first room. The location was really great!
Located in Waikiki, Hotel Renew is within a 5-minute walk of Honolulu Zoo and within 15 minutes of other popular attractions like Waikiki Beach. This 72-room, 3.5-star hotel welcomes guests with conveniences like concierge services, a computer station, and free newspapers in the lobby.
Hotel Renew's 72 rooms are air-conditioned and provide laptop-compatible safes, phones, and ironing boards. TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms offer hair dryers, free toiletries, and bathrobes. Desks are also available. Housekeeping is available on request.
At Hotel Renew, guests have access to free WiFi in public areas, a computer station, and free newspapers. Self parking is available for USD 35 per day. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. This smoke-free hotel also has a TV in a common area.
The property is in a good location but the on-site parking is very limited and in a terrible location. The room was just ok. It was clean and the staff was friendly. For what they charged I could of got something nicer.
Overall nice hotel. Great location and price. The ocean view was beautiful.
Aloha, Thank you for staying with us. Glad you enjoyed your wonderful Ocean View room!
YOU HAVE TO PAY FOR VALET, and it was $35 a day. crazyy
Yes, parking is not included in your room rate.
Aloha, Thank you for your review.
I liked that the hotel was a half block from the beach. I did not like that one of the two elevators for the first six days did not go to the ninth floor where we were at. I also did not like that the air conditioner was all torn apart for two days while we were there. They should of put us in another room. Very disappointed.
Aloha, I do apologize for the inconvenience of the elevators. We have since fixed the issue that existed. As for the AC issue, we did not find any reports of said event. However, we will investigate further. Mahalo,
The property is located just around the corner from the ocean and is also located next to an ABC store which to me was very important. We had a great stay and the room is comfortable and clean.
Aloha! Thank you for sharing your experience with us! We do appreciate your thoughts as we are always willing to improve our services for guests like you. Thank you again for choosing to stay with us at Renew and we hope that you will visit us again in the future! Mahalo!
Great location, nice staff, very nice clean room, just the perfect spot for the start of our vacation in Hawaii
Aloha! Thank you for taking the time to share your experience with us. We are always ope to hearing from you to help us improve our services for guests like you! Mahalo!
Staff at the check in counter is not very nice even a bit cold, compare to the other hotel,Prince Waikiki, which I check in during this vacation.Huge difference. Amenity fee charge 28usd/daily is super not worth it considering no pool, no fitness facility,and need to pay ADDITIONAL 35usd for daily parking.need to pay 5usd/per day, per piece for luggage storage even if I stay one night and will come back and stay another 4 night.
Aloha Stephanie, I apologize about the experience that you had at our property. If you would like to go more into detail regarding your stay, please feel free to contact our General Manger, Adrian Perez, directly at the hotel. We do appreciate you sharing your experience for us to better assist our guests. Mahalo,
the hotel was in the perfect spot.. from our room we could see the sunset on the beach so that was nice. The room had a fridge. so yay. no microwave or in room coffee make which is the description said they had. So that sucked. in the room the shower was clogged, however when I told the front desk they fixed it right away so thanks for that!! Our room did also have some tiny ants in the in bathroom and I did see some on the desk. We had to make sure all snacks were put away in the fridge. they were a bit of a bother. overall this hotel was a great stay. a bit loud at times but overall a good stay
Aloha! Thank you for taking the time to share your experience with us. I apologize for the misunderstanding regarding the room description. If you could, I would appreciate it if you could share with us where you saw this room description so that we may inform them of the correct information. I hope that we were able to assist with the problems with the room in a timely matter. If you decide to stay with us again please let us know. I hope that we can make your next stay a better one! Mahalo!
The property was perfectly posationed. The staff were so so nice got a wonderful welcome from Roxanne I am sure her name was so so nice. The rooms were spot on and cleaned every day. I would have loved a pool but apart from that a really nice place to stay
Aloha! Thank you for taking the time to tell us about your experience! We will be sure to recognize Roxanne for making an impact during your stay here. We hope that you will stay with us again soon! Mahalo!
Aloha and thank you for your feedback. We hope that you are able to return, and wish you safe travels.