Office staff was nice, the process was well explained, and the room was satisfactory.
We asked for a second floor accommodation but were placed right by the garbage dumpster....the staff was unreachable unless you physically went to the office as there are no phones in the rooms, also when we tried to call them, were put on a loop hold where no one ever answer.
They need to clean their floors better because its always a sandy feeling... or put brooms on the rooms
Stove didnt qork bit they changed my room with no issue
Didnt like that my tv didnt work, and the bathtub knob that adjusts the temperature was broken
Hollywood Beach properties are basically a series of run-down apartments that have been repurposed for motel stay. Ours had a teeny tiny bathroom but it did have a kitchen with an old old but functional microwave. AC worked. Walking distance to beach. $25 charged extra for parking. Checking-in Clerk ignored me and kept talking to her coworker about dating and sex life. It was such a turn off. I could tell even her coworker was uncomfortable.
The place had a lot of room and space. I liked the kitchen but what i didn't like was the fact that the window was broken and i had to put a chair on top of the table to cover the window. I qas afraid anyone could have gotten in through the window. The staff were polite. Another thing i didn't like was that i git charged 16.00 for 1 day parking that was ridiculous.
Found a huge dead roach when i woke up. Didnt find out i had to pay 16.00 a day for parking until i got there. The floor was super dirty i had to keep my ahoes on the whole time.
Second stay with this group. The efficiency apartment we were in only had a college dorm sized fridge, so no freezer for ice. That drove our costs up with buying a bag of ice each day and a cooler that we couldn't take back on the plane, and limited what food we could cook since the apartment did have a small stove. The tv got 1 local channel and 2 stations that had really old shows on all the time.
Great check in staff. Wish I got his name, because everyone else was indifferent and unaccomodating. Our room was clean, which was the main concern for us from all the reviews. The hotel needs a major overhaul and I guess they decided to do that while we were staying there because the second morning, there was furniture from all the rooms in the courtyard. The pool area was decent during the week, but come Friday night and through the weekend, there were tons of people at the pools blaring Spanish music and drinking heavily. No place to sit even if you wanted to. People sat outside until 5am making tons of noise. Definitely not what I expected.
RUN AND DON’T LOOK BACK. The room smelled like mold and the “sofa bed” is not something that a grown adult could sleep on. They let you sign a form saying that that there is no refund knowing that the rooms are shit. Wasted over $600 for a from I never slept in...$140 upgrade+$115 parking and “hotel fees” +price when booked with flight. Great distance to the beach but that’s all the offers...DONT BELIEVE THE REVIEWS THAT ARE MORE THAT ONE STARS...it’s all lies
Under construction garbage piled 20 feet in parking area outside front of room..holes in front door to room, holes in bath wall, holes on counter and floor, un CV lean curtains, ac rusted and falling from window, no cable digital antena hanging from pucture on wall a joke, garbage piled intiki hut 20bfeet deep, g astbage in walkqsy to room
I like it And yes I will stay again in this spot
I was happy that my room was provided with a hair dryer so I didn’t have to pack one. I was also pleased that everything in the room worked. Microwave, refrigerator, air conditioner and hot water worked. I was unhappy that the room was dirty. It was tidy but dirty. I had to buy wipes to clean the floor. The wipes were very dirty so I don’t believe the floors had been mopped for awhile. The table and chairs were also very dirty. You could see the visible dirt built up on them from time of being used and never being properly cleaned. I stayed there 4 nights. I used the door tag to not be disturbed the second day. The 3rd day I used the tag that stated the room needed to be serviced so I could get clean towels. I never received towels when I got back later that day. I went to the office and requested towels. They do not keep them in the office and stated that they would let the cleaning crew know to bring some. I never received towels. The next day I left for the entire day. Again I put the tag on the door stating that the room needed to be serviced and cleaned. When I got back that evening again my room had not been replenished or towels and my trash had not been emptied. Again I went to the office and since they only have beach towels in that area that is what I was given. I was disappointed in the dirty room and zero services for my room during my 4 night stay.
Very close proximity to the beach. Room seemed a bit thrown together and not enough bathroom linens for the amount of people the room was able to accommodate.
Located in Hollywood Lakes, Hollywood Beach Hotels is within a 5-minute walk of Hollywood Beach and within 15 minutes of other popular attractions like Hollywood North Beach Park. This 100-room hotel welcomes guests with in-room amenities like sitting areas, refrigerators, and microwaves.
All 100 air-conditioned accommodations feature sitting areas. 40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Select Comfort beds grant a restful night's sleep and bathrooms offer free toiletries. Other standard amenities include microwaves, refrigerators, and coffee makers. Housekeeping is available once per stay.
Guests of Hollywood Beach Hotels enjoy features like 3 outdoor pools, free WiFi in public areas, and a seasonal outdoor pool. Self parking is offered for USD 19.00 per night. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Additional amenities include a computer station, express check-in, and express check-out.
Office staff was nice, the process was well explained, and the room was satisfactory.
we really want all our guests to have an amazing vacation and return with us again and again
We asked for a second floor accommodation but were placed right by the garbage dumpster....the staff was unreachable unless you physically went to the office as there are no phones in the rooms, also when we tried to call them, were put on a loop hold where no one ever answer.
Thank you for leaving us with your comments. It is unfortunate to hear about your concerns with the room that you were in, as well as the service that you received. We will take these concerns into consideration. Happy New Year, and we wish you all the best in your future travels.
They need to clean their floors better because its always a sandy feeling... or put brooms on the rooms
Feedback from our guests is always appreciated as it helps us continue to offer the best possible experience. We're glad your overall stay was pleasant. However, we apologize for any concerns about cleanliness. We'll pass your comments along to our staff for further review, and we invite you to stay with us again the next time you're in town.
Stove didnt qork bit they changed my room with no issue
We are sorry you initially encountered difficulties with your stove, but happy everything was quickly resolved. It looks like your stay was excellent overall and we hope your time in Hollywood was wonderful. Until next time, all the best and have a safe trip home.
Didnt like that my tv didnt work, and the bathtub knob that adjusts the temperature was broken
Please accept our apologies for the maintenance issues on some items within your room. Had we know about these matters, our team would have been more than happy to assist in finding a satisfying solution. Nevertheless, we'll closely coordinate with our staff to promptly address the concerns regarding the television and bathtub. Improving does not stop here, and we hope that you will grant us another opportunity to change your perceptions in the future.
Hollywood Beach properties are basically a series of run-down apartments that have been repurposed for motel stay. Ours had a teeny tiny bathroom but it did have a kitchen with an old old but functional microwave. AC worked. Walking distance to beach. $25 charged extra for parking. Checking-in Clerk ignored me and kept talking to her coworker about dating and sex life. It was such a turn off. I could tell even her coworker was uncomfortable.
Thank you for your review. It's unfortunate to hear that parking wasn't to your preference, as our parking fees are not only listed online, but we also mention these in all email confirmations. We apologize for any response from our staff that did not meet your expectations and have forwarded your concerns along so we can ensure we are delivering our best service. Next time you're in town, we hope to provide an even better experience so close to the beach.
The place had a lot of room and space. I liked the kitchen but what i didn't like was the fact that the window was broken and i had to put a chair on top of the table to cover the window. I qas afraid anyone could have gotten in through the window. The staff were polite. Another thing i didn't like was that i git charged 16.00 for 1 day parking that was ridiculous.
Dear Martt, We are happy to learn of the comfort provided by our carefully appointed accommodations. However, it saddens us to hear of the aspects of your stay that detracted from your overall experience. We wish you could have informed our friendly staff of the inconvenience caused by the window as they will be happy to resolve anything less than ideal. Regarding the parking charges, these fees are posted online across all of our listings and are also included in the confirmation email sent to the guest prior to arrival. On behalf of our entire team, we hope that you consider choosing us again on your next travels, as we will be honored to provide you a better stay.
Found a huge dead roach when i woke up. Didnt find out i had to pay 16.00 a day for parking until i got there. The floor was super dirty i had to keep my ahoes on the whole time.
Thank you for your feedback. We always aim to provide clean and comfortable accommodations, so we regret that this was not your experience. It is also unfortunate that parking was not as you expected as the USD 14.95 a night fee for self-parking with in-and-out privileges is listed on both our hotel website and our Orbitz page. Your feedback has been passed along to our housekeeping team and pest service so that the issues you mentioned can be investigated. We hope for an opportunity to make it up to you on the road ahead.
thank you so much for the positive feedback!!!!