I liked the overall atmosphere and different things to do within hotel.
Receive we did not receive the room that we were promised on the 18th floor. We were staying at this hotel for our anniversary the champagne it was ordered was sent to the wrong room and we never received the champagne. Dinner was excellent at the 954 but breakfast was terrible. And they did nothing to compensate us in anyway
They said parking was free , then they charge u 42 dollars a night plus 65 dollar resort fee on top of the 315 a night
Excellent room and service. Loved our stay. Clean, friendly, everything was perfect. Had an amazing time and plan on returning.
The bed sheets were ripped and pillow cases were dirty
The property location was perfect. My hotel room was not the cleanliness, the sheets were dirty. The vents leaked water. I didnt get housekeeping one the days and when I called about it the receptionist was snippy. They billed me incorrectly.
Check in was horrible but everything was good rooms nice and people friendly
It’s on the beach. But dog in room next to ours barked nonstop. Phones in room didn’t work. People upstairs were very loud. Had to complain to get room cleaned. I did complain and got a $50 credit. I’ve stayed there several times. This time was just disappointing
Great staff & service. Would definitely stay here again
Love this place. Second time staying here!! Definitely will return
It was like a maze00000000000000000000000..........
Staff was nice. Pictures and description are miss leading. Hotel was too big.
It was pretty upsetting to find out that valet parking was the ONLY option at the hotel - and street parking was pretty much not available. The brioche French toast was literally a slice of white bread, cut in half, and fried. It was room temperature, dry, and disappointing - all for $15. Lastly, we were placed on the 6th floor, literally overlooking the roof deck. When we opened the door the room, it seemed as though we were at a club because the hotel’s music was so loud - and that was with the balcony door shut. We went away to relax and that was horrying to walk into.
This was the 7th time I’ve stayed at this property and the experience was great was always
Located in East Fort Lauderdale, W Fort Lauderdale is adjacent to Fort Lauderdale Beach and within a 10-minute walk of other popular attractions like Las Olas Beach. This 450-room, 4.5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 4 restaurants.
Enjoy dining at Steak 954, one of 4 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.
All 450 air-conditioned rooms feature iPod docks, refrigerators, and minibars. 50-inch TVs come with cable channels, and guests can stay connected with WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Coffee makers, laptop-compatible safes, and phones are other standard amenities.
Guests of W Fort Lauderdale have access to a full-service spa, 2 outdoor pools, and a 24-hour fitness center. Valet parking is available for USD 42 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this beach hotel include free WiFi in public areas, conference space, and a business center.
I liked the overall atmosphere and different things to do within hotel.
Receive we did not receive the room that we were promised on the 18th floor. We were staying at this hotel for our anniversary the champagne it was ordered was sent to the wrong room and we never received the champagne. Dinner was excellent at the 954 but breakfast was terrible. And they did nothing to compensate us in anyway
They said parking was free , then they charge u 42 dollars a night plus 65 dollar resort fee on top of the 315 a night
Excellent room and service. Loved our stay. Clean, friendly, everything was perfect. Had an amazing time and plan on returning.
Hello Guest, thank you for choosing us and for rating your experience. We regret to have missed the opportunity to provide you with a perfect stay. We hope you will give us another chance to prove that we are committed to providing an exceptional visit to each of our guests. All the Best, Haley Dagan, Marketing Manager
The bed sheets were ripped and pillow cases were dirty
Hello Guest, we are sorry for the styling mishaps that happened during your stay. None of them are acceptable and they will be addressed immediately with our Style Department. Your feedback is greatly appreciated, as it is vital to helping us improve our guest experience. We thank you for taking the time to leave these details and we hope to see you again. All the Best, Haley Dagan, Marketing Manager
The property location was perfect. My hotel room was not the cleanliness, the sheets were dirty. The vents leaked water. I didnt get housekeeping one the days and when I called about it the receptionist was snippy. They billed me incorrectly.
Hello Guest, we are sorry for the styling mishaps that happened during your stay. None of them are acceptable and they will be addressed immediately with our Style Department. Your feedback is greatly appreciated, as it is vital to helping us improve our guest experience. We thank you for taking the time to leave these details and hope to see you again. All the Best, Haley Dagan, Marketing Manager
Hello Guest, thank you for choosing W Fort Lauderdale and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. All the Best, Haley Dagan, Marketing Manager
Hello Guest, thank you for the perfect rating. We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at W Fort Lauderdale, and we look forward to welcoming you back soon. All the Best, Haley Dagan, Marketing Manager
Hello Guest, thank you for choosing us. We are truly sorry we were not able to accommodate you in the room of your choice. We strive to provide excellent service from each member of our Talent, and we also want to apologize for the mishap you experienced. we we are grateful for the feedback that helps us improve our services. We have shared your concerns with the appropriate individuals to ensure this does not happen again. We appreciate your patience and hope you will consider staying with us again. All the Best, Haley Dagan, Marketing Manager