Upon checking in, the staff was friendly but told us that there would be no one to contact after 5 until 9 am if we needed anything. I have had this situation before but didn’t think much of it. Upon entering the room, we were bombarded with a horrid musty smell and couldn’t place it but the room seemed broken down, but like they attempted to clean it. We had to leave quickly, so we didn’t have much time to inspect. Upon returning hours later, we found the largest cockroach immediately when it came scurrying across the floor! After screaming and yelling, and finally 3 women were able to pull it together and smash it with a shoe. It was on the wall above the bed at the time of the killing, and it’s remnants fell over the bedding. We are northern, so not used to cockroaches but I understand they do happen in Florida. The true issue is there was no way to get ahold of anyone to get the bedding changed or change rooms or anything. Upon checking the room for more, we found disgusting messes under the beds, in the shower and stains all over the bedding. We got out of there as quickly as possible. Do not stay here! It is broken down, musty, with cockroaches and no one to call!
By a verified traveler on Jan 21, 2020
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