Too many additional fees that were not disclosed during checking in. I had to pay fees for many services covered in other hotels' daily rates. Room Cleaning fees and many other fees were charged to my credit card.
Location, Location is everything to us and this property offered it all. The staff is great and the property is well maintained. We were there to celebrate our 19th wedding anniversary. Couldn't pick a better place to do it!
When we needed anything items we had to go downstairs to the front desk.
I’m pretty sure they had prostitution going on along with drug activity. Would have been nice to know I was gonna have to pay resort fee every night for each room on top of valet. I should have stayed at real resort for that price. You couldn’t take any snacks or drinks to the pool only because they wanted to sell you overpriced food and drinks. We had a coffee and soda for $15.00?
The bathroom door didn’t work. The bathroom was terrible and disgusting. The balcony door was broken.
Great staff and great location
Not a true resort. It’s more of an extended stay motel converted into a “resort” with the DoubleTree branding.
Good centralized location in between Miami and Ft Lauderdale
It was a great place
Upon check-in, we were told on Tuesday the jacuzzi would be open on Wednesday....still closed on Saturday when we left. Carpet in room had burn holes....hotel is non-smoking??? Balcony was covered with Tobacco...told front desk... no one came up to clean. Staff seem very disconnected and unconerned.
Good location,nice warm cookie at check-in pool area was decent but water was freezing, surprised pool wasnt heated. hallway and shower were very cold as well
The stuff was very nice and friendly. They make it feel like home.
Awsome people
Overall good location and nice pool. I did t like I requested a crib for my baby and no one brought it to us. We stayed 4 nights
Nice, clean and all the staff are friendly
I really didnt like the hidden fees, such as resort fee, amenity fees.
The staff were friendly, but bathroom door don’t close properly.
I loved the fact that the pool was next to the canal, see the boats and all the movement.
Located in Hollywood Beach, Doubletree Resort by Hilton Hollywood Beach is within a 5-minute walk of sights such as Hollywood Beach and Hallandale Beach. This 311-room, 4-star hotel has an outdoor pool along with free in-room WiFi and a gym.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Cooked-to-order breakfast is offered for a fee each morning from 8:00 AM to 11:30 AM.
Guests can expect to find free WiFi and wired Internet, plus Smart TVs with cable channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Furnished balconies, iPod docks, and refrigerators are also standard. Housekeeping is available on request.
At Doubletree Resort by Hilton Hollywood Beach, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 33.00 per day. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include conference space, a 24-hour business center, and a computer station.
Too many additional fees that were not disclosed during checking in. I had to pay fees for many services covered in other hotels' daily rates. Room Cleaning fees and many other fees were charged to my credit card.
Location, Location is everything to us and this property offered it all. The staff is great and the property is well maintained. We were there to celebrate our 19th wedding anniversary. Couldn't pick a better place to do it!
It's so wonderful to hear that you enjoyed your stay, and we appreciate your taking the time to share your comments with us! Our team works hard to ensure each guest has an exceptional stay, and we will certainly share your thoughts with them. Until next time!
When we needed anything items we had to go downstairs to the front desk.
Hi Judith, We appreciate you sharing your feedback on your recent stay. We apologize for the inconvenience of having to go downstairs for help. Please know that your review will be passed along to our team for review. Kind regards,
I’m pretty sure they had prostitution going on along with drug activity. Would have been nice to know I was gonna have to pay resort fee every night for each room on top of valet. I should have stayed at real resort for that price. You couldn’t take any snacks or drinks to the pool only because they wanted to sell you overpriced food and drinks. We had a coffee and soda for $15.00?
Hi Joseph, Thank you for taking a moment to share your thoughts with us. We really appreciate your feedback, and we are disappointed to hear your experience did not meet the experience our guests have come to expect. We have taken note of the property improvement areas you referenced and will pass it on to our team for consideration. Kind regards,
The bathroom door didn’t work. The bathroom was terrible and disgusting. The balcony door was broken.
Thank you for your feedback. We're sorry your experience with the accommodations was not to your satisfaction. We have taken note of the property improvement areas you referenced and will pass it on to our team for consideration. Kind regards,
Great staff and great location
Thank you so much for sharing this excellent review with us! We are so pleased to hear that you enjoyed your stay, and look forward to welcoming you back soon. We look forward to welcoming you again soon - General Manager
Not a true resort. It’s more of an extended stay motel converted into a “resort” with the DoubleTree branding.
Hi Nikhil, Thank you for your feedback. We're sorry your experience with the accommodations was not to your satisfaction. We will pass your feedback to our team. Kind regards,
Good centralized location in between Miami and Ft Lauderdale
Hi Christian, Thank you so much for sharing this excellent review with us! We are so pleased that you enjoyed your stay, and look forward to welcoming you back soon! Best regards!
It was a great place
Don, Thank you for staying with us at Doubletree Hollywood Beach. We look forward to hosting you again! Warm Regards, General Manager
Upon check-in, we were told on Tuesday the jacuzzi would be open on Wednesday....still closed on Saturday when we left. Carpet in room had burn holes....hotel is non-smoking??? Balcony was covered with Tobacco...told front desk... no one came up to clean. Staff seem very disconnected and unconerned.
Raymond, thank you for choosing us for your most recent visit to Florida. We take pride in providing the best customer service at all times. We are sorry to hear of your disappointment during your stay. Your feedback has been shared with our leadership team. Thank you for your feedback and we hope to see you again one day! Warm Regards, General Manager
We are so disappointed to hear that you did not have an enjoyable stay experience. Our team works hard to provide each guest with a great stay. Please know that your feedback will be passed along to our team for review. Safe travels!