They really need to clean the hallways. The “ quiet area” by the elevators on the mezzanine floor; that carpet had not seen a vacuum in weeks. On the fourth floor it looks like there’s vomit on the carpet that just dried there.
I am so unhappy about this property. I asked for discount, which they would have given had I not gone through you. The room was ok but bathroom needed many things. Sink drain broken my husband had to fix toilet twice. Pool not heated, freezing cold, I love to swim on my vaca. Fire pits didn’t work. Cable went out and a/c went out one day. NOT HAPPY!
Pool outdated and not well maintained. "Breakfast" was a small bistro with frozen breakfast sandwiches. Limited selection and expensive!
Great customer services. Old building . No telephone working. Old linen and towels. Sad but real.
Great experience and will return!
Horrible hotel
Dirty rooms, no cleaning services. Rude staff , blond lady that works at front desk. Very dirty around hotel. Location is amazing , beds are ver uncomfortable!!
I thought the hotel was very nice and clean the first lady that helped us at the desk was very polite and set up in it great room. Then towards the end of first day spring break or college Musta got out and things were stolen and the hotel manager refused to do anything about it saying that he doesn’t have to have security or cameras in the hallways and I was stuck with a loss of over $900 and then they added onto my billing somehow and now I have to file disputes. So basically
Rundown hotel, noisy, smelled marijuana all the time, expensive valer parking, very disappointed
I don’t know how this hotel can call itself a Marriot hotel. This hotel is unclean, needs updating, the staff are not helpful and the pool was so gross. Location was good. I saw the other bad reviews and thought people were just being picky because I am usually very accommodating but this hotel needs some serious help.
Looks like it was neglected for years and then received new paint. Bedding was stained. Chair in room was stained and dirty. Shower had no hot water.
My wife and I enjoyed our stay at the courtyard by Marriott. It is in close vicinity to tons of restaurants and shops. Detra at the welcome/activity desk was helpful in finding discounts for food and activities. The pool could be in a better spot because it is shaded half the day which means if you like to stay out late and start your day around noon it is already starting to be shaded so we always just went to the beach to soak up the sun. Overall the hotel practiced Covid safe practices and would get on to people who didnt want to wear a mask.
Don’t expect room service AT ALL. Need toilet paper? Go to the front desk. Need fresh towels ? Go to the front desk. Need garbage bags. Go to the front desk and lug that stuff up yourself. There is absolutely NO service at this hotel. Everything you need is at the front desk. The pool is disgusting.
The place was in bad condition, poorly maintained and looked like it hadn’t been updated in 20 years.
Located in East Fort Lauderdale, Courtyard by Marriott Fort Lauderdale Beach is next to popular attractions like Fort Lauderdale Beach and Las Olas Beach. This 3-star hotel has 261 rooms and welcomes guests with 3 restaurants, free in-room WiFi, and a gym.
There are multiple options for onsite dining with 3 restaurants, including The Bistro, which specializes in American cuisine. You can get a quick energy boost at the coffee shop/cafe. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 11:00 AM.
42-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, safes, and phones. Weekly housekeeping is available.
Guests of Courtyard by Marriott Fort Lauderdale Beach enjoy a gym, free WiFi in public areas, and conference space. Valet parking is available for USD 44 per day, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this beach hotel include a business center, express check-out, and a terrace.
They really need to clean the hallways. The “ quiet area” by the elevators on the mezzanine floor; that carpet had not seen a vacuum in weeks. On the fourth floor it looks like there’s vomit on the carpet that just dried there.
I am so unhappy about this property. I asked for discount, which they would have given had I not gone through you. The room was ok but bathroom needed many things. Sink drain broken my husband had to fix toilet twice. Pool not heated, freezing cold, I love to swim on my vaca. Fire pits didn’t work. Cable went out and a/c went out one day. NOT HAPPY!
Thank you for reaching out to us, Sharon. We sincerely apologize for any inconveniences you had with your room and bathroom, and we will repair and maintain the items mentioned in your review as soon as possible. We also have a planned pool renovation as well as a complete hotel renovation scheduled for this year. We would like to host you again soon for a much more positive experience.
Pool outdated and not well maintained. "Breakfast" was a small bistro with frozen breakfast sandwiches. Limited selection and expensive!
We appreciate you taking the time to share your feedback, Andrea. Your experience is not up to the quality and standard we usually provide for our guests. It's unfortunate you had such challenges with our accommodations and that our breakfast selection failed to exceed your expectations. We hold ourselves to a much higher caliber of service so we'll be sure to discuss your concerns moving forward. We do hope you allow us another opportunity to share a more positive experience with you soon.
Great customer services. Old building . No telephone working. Old linen and towels. Sad but real.
We appreciate you taking the time to share your concerns with us, Juan. We're disappointed that your experience with us was anything less than ideal. It's also unfortunate you've noticed a decline in the quality and condition of our accommodations. We care about the comfort and satisfaction of our guests so we'll address all of your concerns with the appropriate members of our team so that we may improve moving forward. We hope to see you again soon so we can share a more positive experience that our guests are accustomed to.
Great experience and will return!
Thank you for the perfect rating! We are very pleased to hear that you had a wonderful stay at Courtyard by Marriott Fort Lauderdale Beach. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon! Thanks again! Have a great day!
Horrible hotel
It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.
Thank you for the 4-star rating! We are delighted to see that you had a wonderful time at Courtyard by Marriott Fort Lauderdale Beach. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you! Have a beautiful day!
Dirty rooms, no cleaning services. Rude staff , blond lady that works at front desk. Very dirty around hotel. Location is amazing , beds are ver uncomfortable!!
We appreciate the feedback. It's unfortunate your time with us was less than ideal. We care about the satisfaction and happiness of our guests. We regret that your room wasn't refreshed properly. It's important to us that we offer our guests a quality experience so we'll address your concerns with the appropriate members of our team moving forward. We hope you give us another opportunity to share a more positive experience with you soon.
I thought the hotel was very nice and clean the first lady that helped us at the desk was very polite and set up in it great room. Then towards the end of first day spring break or college Musta got out and things were stolen and the hotel manager refused to do anything about it saying that he doesn’t have to have security or cameras in the hallways and I was stuck with a loss of over $900 and then they added onto my billing somehow and now I have to file disputes. So basically
We are certainly sorry that you did not have a great stay, We strive for greatness with sometimes fall short unfortunately we are not responsible for stolen items but did advise you to make a police report and hope that they would assist you. We tried making your stay as pleasant as possible and even offered a late check out complementary. We hope to see you back on a better note in the future.
We appreciate you for sharing your review, Michelle. We're disappointed to learn that your time with us was anything less than perfect. We regret that our facilities were not refreshed properly during your stay. Please know that we don't take your comments lightly, so we'll be sure to discuss your feedback with the appropriate members of our team moving forward. We hope for the chance to host you again soon for a more enjoyable experience. Thanks again for sharing, and have a wonderful day.