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Recent guest reviews

Decent location. Friendly staff

I didn’t have any issues with staff that other people were talking about, everyone seemed nice and friendly. The overall feel of the hotel is really cute and I liked the design aesthetic. The bathrooms on the main floor were nasty and in need of a good cleaning. The room was super cute and spacious and loved the vintage refrigerator. However, bathroom needed to be cleaned much better. Pool is bit small but hotel wasn’t that crowded when we were there so didn’t bother us. My kids loved the lazy river but it needs a major cleaning. While the regular pool was clean the water in the lazy river was murky looking and the the bottom and sides are covered in a layer of what looks like moss. Needs resurfacing badly. Overall we had a really nice time there with our kids, everyone was nice and friendly and it’s really pretty. Also just be aware that the Orbitz VIP credit can only be used towards food and drinks and not towards parking or resort fee.

I think they come down on price for valet parking

Clean with excellent service. Always accommodating and friendly

No comment

Site wonderful. Beautiful views. Rooms spacious. Pool area nice with lazy river/bar. Service good but not great. Need more promptness when answering phone calls to from outside to front desk, reservations etc. Food good but not in comparison to prices. Really liked location... not too close to the loud/party areas of comparable hotels on the oceanfront. Staff friendly and helpful. Would return.

Way overpriced, understaffed and dirty! We had heard great things about the Pelican Grand, but they ruined our family vacation. On the first day, the pool bar and restaurant was nonfunctional. They said they were very understaffed, but this issue continued during our entire trip. Also, other guests who had arrived before we did stated they had experienced similar horrible service. The staff that was outside was rude and inattentive, they also had poor appearances. If this was a $150 a night resort, all this would be acceptable but at $500 per day this place is a fraud. The last day the elevator was broken so we had to carry our luggage down the stairs. Also the lazy river was dirty and looked like a sewage drain. There was also a huge cockroach in our room 820. The pools look nothing like they appear online. This place has Motel 6 service with Ritz Carlton prices. Avoid at all costs!!

The beach, lazy river and general amenities were nice and "cozy" but we reserved an ocean view, and were given a partial ocean view instead. When you pay large amounts of money for a resort, I would expect better room options. Staff was nice, ice cream shop was nice & the scenery was good. Fyi no major restaurants easily close by, you must walk or use a vehicle to get to lets say Shooters to eat.

Awesome and very enjoyable spot. Hotel is literally on the beach.. no views of cars, pedestrians & “busy life” inhibiting the beautiful view of the Ocean and must I say palm trees!!!

Great resort and amazing customer service. The entire staff at the Pelican Grand was extremely accommodating, friendly and genuine to myself and my family. The grounds are upkept and beautiful. Awesome gym and super kid friendly pool (5 feet max). Brian Brown the pool attendant is the hardest working person, he makes everyone at the pool feel important and goes above and beyond for the guests. Easy access to the beach is a plus.

I liked the location and the room was very nice They need to fix the elevators, very slow and they stop at nearly every floor weather someone called them there or not. Resort fees and parking fees are ridiculous, (close to 500 dollars for 5 nights) 4 bucks for coffee? Really? Restaurant food sub par and super expensive.

I liked the location. The facility has a lot of hype, but much less substance. The staff was friendly and accommodating, but the windows, especially outside, need to be cleaned. The minibar had several drinks and snacks, some of them were outdated and over-priced so we went to Target and got snacks and drinks. The elevators stopped on floors 6 & 7 even though nobody was entering or leaving. Management said they had been doing that for over 2 weeks. So why aren’t they fixed?? I could go on, but suffice it to say we won’t go back☹️

Love the balcony view. Didn't like the high valet daily fee

Lovely view and property. Toilet seat was not clean !!!

The front door guy and the beach chair guys would smile to you if you tipped them nice. If you didn't tip them good, they would not even look at you the next morning. That made me feel not good for my stay in this hotel. The room was nice and clean but it was way overpriced, everything was overcharged. Would not recommend to anyone or come back.

Very clean and well maintained. Excellent view and great location right on the beach. However, it was next to impossible to get anything from housekeeping and the wifi is absolute garbage. Not to mention the restaurant menu was aburptly changed mid-stay from decent price and value to over priced and barely enough food to call something an entree.

The back porch opens right onto the beach and is quite beautiful. There are rocking chairs on the porch where one can while away the time with a drink and a good book or use one of the numerous lounges and umbrellas on the beach.

North Ocean Blvd Fort Lauderdale FL

Hotel highlights

  • Walking distance to Fort Lauderdale Beach and Hugh Taylor Birch State Park
  • Free in-room wired Internet
  • Onsite dining
  • Spa

Located in East Fort Lauderdale, Pelican Grand Beach Resort - A Noble House Resort is adjacent to Fort Lauderdale Beach and within a 10-minute walk of other popular attractions like Hugh Taylor Birch State Park. This 156-room, 4-star hotel has a private beach, a full-service spa, and 2 restaurants.


Dining

Enjoy dining at one of 2 onsite restaurants including Ocean2000, which specializes in American cuisine. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 10:30 AM.


Rooms

All 156 air-conditioned rooms feature private yards, refrigerators, and coffee makers. 42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Safes, phones, and ironing boards are also standard.


Property features

Guests of Pelican Grand Beach Resort - A Noble House Resort have access to a private beach, a full-service spa, and an outdoor pool. Valet parking is USD 45 per night if you plan to drive, or hop aboard the airport shuttle at scheduled times for USD 40.00 per room one-way. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this beach hotel include a lazy river, a fitness center, and free WiFi in public areas.

Room options

Suite, 2 Queen Beds, Accessible (Seaside)

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed (Run of House)

1 King Bed | Sleeps 2

Suite, Multiple Beds (Seaside)

2 King Beds | Sleeps 5

Room, 1 King Bed (City Lights)

1 King Bed | Sleeps 2

Guest reviews for Pelican Grand Beach Resort - A Noble House Resort

Everyone (17) Couples (11) Family (14)
4
Family

Decent location. Friendly staff

By on Jun 13, 2021

Review comment responded on Jun 17, 2021

Thank you for taking the time to share feedback regarding your recent visit to the Pelican Grand Beach Resort. Your feedback is very important and valuable to us. Hope we see you again soon.

4
Family with small children

I didn’t have any issues with staff that other people were talking about, everyone seemed nice and friendly. The overall feel of the hotel is really cute and I liked the design aesthetic. The bathrooms on the main floor were nasty and in need of a good cleaning. The room was super cute and spacious and loved the vintage refrigerator. However, bathroom needed to be cleaned much better. Pool is bit small but hotel wasn’t that crowded when we were there so didn’t bother us. My kids loved the lazy river but it needs a major cleaning. While the regular pool was clean the water in the lazy river was murky looking and the the bottom and sides are covered in a layer of what looks like moss. Needs resurfacing badly. Overall we had a really nice time there with our kids, everyone was nice and friendly and it’s really pretty. Also just be aware that the Orbitz VIP credit can only be used towards food and drinks and not towards parking or resort fee.

By on Jun 8, 2021

Review comment responded on Jun 10, 2021

Thank you for taking the time to share feedback regarding your recent visit to the Pelican Grand Beach Resort. Your feedback is very important and valuable to us. It is exciting to share with you that we have some new projects happening this year, which include freshing the public spaces in the lobby, and resurfacing the pool and lazy river. Hope we see you again soon.

5
Everyone

By on Jun 3, 2021

Review comment responded on Jun 17, 2021

Thank you for the wonderful review. I am thrilled to learn you had such a great experience here at the Pelican Grand Beach Resort. We are all looking forward to having you back here again for another visit soon! Be well!

5
Family

I think they come down on price for valet parking

By on May 22, 2021

Review comment responded on May 28, 2021

Thank you for the wonderful review. I am thrilled to learn you had such a great experience here at the Pelican Grand Beach Resort. The feedback regarding the valet pricing is appreciated, as it is an area we continue to evaluate throughout the year. We are all looking forward to having you back here again for another visit soon! Be well!

1
Everyone

By on Apr 30, 2021

Review comment responded on May 15, 2021

Thank you for sharing your feedback. Please allow me to apologize that you did not have an exceptional visit. I hope we will have an opportunity to serve you more favorable in the future.

5
Friends

Clean with excellent service. Always accommodating and friendly

By on Apr 16, 2021

Review comment responded on Apr 20, 2021

Thank you for the wonderful review. I am thrilled to learn you had such a great experience here at the Pelican Grand Beach Resort. We are all looking forward to having you back here again for another visit soon! Be well!

4
Family

No comment

By on Apr 3, 2021

Review comment responded on Apr 5, 2021

Thank you for the wonderful review. I am thrilled to learn you had such a great experience here at the Pelican Grand Beach Resort. We are all looking forward to having you back here again for another visit soon! Be well!

4
Partner Couples

Site wonderful. Beautiful views. Rooms spacious. Pool area nice with lazy river/bar. Service good but not great. Need more promptness when answering phone calls to from outside to front desk, reservations etc. Food good but not in comparison to prices. Really liked location... not too close to the loud/party areas of comparable hotels on the oceanfront. Staff friendly and helpful. Would return.

By on Feb 26, 2021

Review comment responded on Mar 1, 2021

Thank you for taking the time to share feedback regarding your recent visit to the Pelican Grand Beach Resort. Your feedback is very important and valuable to us. The feedback related to your stay, especially the food, is truly appreciated, and will be reviewed immediately to ensure we address any areas of opportunity we may have. Hope we see you again soon.

1
Family

Way overpriced, understaffed and dirty! We had heard great things about the Pelican Grand, but they ruined our family vacation. On the first day, the pool bar and restaurant was nonfunctional. They said they were very understaffed, but this issue continued during our entire trip. Also, other guests who had arrived before we did stated they had experienced similar horrible service. The staff that was outside was rude and inattentive, they also had poor appearances. If this was a $150 a night resort, all this would be acceptable but at $500 per day this place is a fraud. The last day the elevator was broken so we had to carry our luggage down the stairs. Also the lazy river was dirty and looked like a sewage drain. There was also a huge cockroach in our room 820. The pools look nothing like they appear online. This place has Motel 6 service with Ritz Carlton prices. Avoid at all costs!!

By on Feb 21, 2021

Review comment responded on Feb 22, 2021

Thank you for sharing this feedback. Your feedback is very important and valuable to us. Please allow me to apologize for the challenges you experienced as this is not in line with our standards or what our guests typical experience. While we did experience a staffing challenge last week, I am pleased to share with you that we have just welcomed on many new associates to ensure that we exceed our guests' expectations going forward. Also, we are excited to share that we are currently completing many of our facility projects that were delayed last year due to the current pandemic. Thank you again, and I hope we will have an opportunity to serve you more favorably in the future.

1
Family with small children

The beach, lazy river and general amenities were nice and "cozy" but we reserved an ocean view, and were given a partial ocean view instead. When you pay large amounts of money for a resort, I would expect better room options. Staff was nice, ice cream shop was nice & the scenery was good. Fyi no major restaurants easily close by, you must walk or use a vehicle to get to lets say Shooters to eat.

By on Jan 27, 2021

Review comment responded on Jan 28, 2021

Thank you RW for sharing this feedback. Your feedback is very important and valuable to us. Please allow me to apologize for the challenges you experienced as this is not in line with our standards or what our guests typical experience. The detailed comments you provided regarding regarding the room options. PLease know that we have a variety of room options listed on our website should you wish to review all our options. Also, while we are not next to all the larger resorts in Fort Lauderdale, we are a short Uber/Lyft from many of the great restaurants in our area, as well as we have Ocean2000 on sight. Thank you again, and I hope we will have an opportunity to serve you more favorably in the future.

Pelican Grand Beach Resort - A Noble House Resort

2000 North Ocean Blvd, Fort Lauderdale, FL 33305
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