Suzette at the front desk was wonderful Abd kind. The towel lady was not so much :/
pros: very close to beach, well run operations cons: don't like valet parking, small pool
Beautiful property. Beautiful ocean view from the room.
We loved that the resort was right across the street from the beach!! Also the pool area was very nice and relaxing.
We thought the ocean view from every room was neat! They need a common area or bar on a higher level with an ocean view to enjoy on colder days and at night.
The staff was incredible, and made up for the facility's shortcomings. Everyone was incredible friendly, professional, and made us feel extremely welcome. The beds were comfortable, but the facility is starting to show it's age. The shower our room had orange stains on the tile, and stains or mold on the grout. The pool is small, and the limited number of chairs was causing some arguments amongst the guests. The onsite dinning was good, and the staff was especially helpful with our kids. The hotel was very quiet even during Spring Break, so hard to say anything bad about our overall experience other than some updating needs to be done, soon.
Excellent Location and Easy access to the Beaches.
The hotels added too many extra fees during check out which i did not expect
Staff was extremely friendly and being so close to the beach was great
The room was nice and it was clean. The view of the ocean was lovely and the beds were comfortable. The beach was fantastic and having chairs that were put out on the beach, as part of the resort fees, was a nice convenience. The bar staff, pool staff and beach staff were great! The walk to Publix, Starbucks and other shops was very easy and convenient, there are a lot of food options nearby. I know it’s probably due in part to COVID, but most of the staff was not very engaging. You had to schedule housekeeping and be out of your room while it was being cleaned. I chose not to do this, but when I asked to exchange for clean towels, or a new garbage bag, or a bottle of water, they seemed very put out. I was told to do this in lieu of having my room cleaned, and I only did it when they were already on my floor, I never made anyone make a special trip to my room. I was yelled at for not having shoes on in the lobby, but I had left my shoes on the pool deck when I stepped outside the gate to peek and see if there was an open outside table to eat nextdoor. I couldn’t get back in from outside because the card reader to get back into the pool deck NEVER worked, not one time the whole week, for me or any of the other guests. This forced me to walk around the building and cut through the lobby to the pool deck. I’m also still trying to get a receipt from checkout to make sure I wasn’t charged for anything extra. They have a no touch check in and out policy.
Great location across the street from the beach and very friendly staff.
I liked that the property was close to all restaurants and shops, and that it was right on the beach. What I didn’t like what the daily resort fee which really didn’t cover much except for using beach towels really. The hotel didn’t offer anything with all the money we paid, not even a breakfast. Only gave us toothpaste envelopes once in 4 days, and when we asked for more, the guy at the reception told us to buy it from the store. Nothing was inclusive with this package. But I guess when the pandemic ends by next year it’ll be about going back to the Caribbean; at least they have inclusive packages and you don’t have to spend thousands of dollars on Florida beaches. Honestly I’d give this hotel 3 stars tops just for location and style. My advice, wait until it’s safe to go back to the Caribbean like punta cana, it’s much better there.
Great hotel. Super friendly and helpful staff. Decent location.
The room was nice. The view was beautiful. The room needed a microwave.
Perfection ! Love the view and customer service !!
Located in East Fort Lauderdale, Sonesta Fort Lauderdale Beach is adjacent to Fort Lauderdale Beach and within a 15-minute walk of popular sights like The Galleria at Fort Lauderdale. This 240-room, 4-star resort has a restaurant, an outdoor pool, and a 24-hour fitness center.
Enjoy a bite to eat at the resort's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6:30 AM to 11 AM.
All 240 rooms provide refrigerators, free local calls, and safes. Guests can expect free WiFi and 37-inch LCD TVs with satellite channels. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. In-room massages are available, and rooms also include ironing boards.
Guests of Sonesta Fort Lauderdale Beach have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is available for USD 40.66 per night. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and express check-out.
Suzette at the front desk was wonderful Abd kind. The towel lady was not so much :/
pros: very close to beach, well run operations cons: don't like valet parking, small pool
Beautiful property. Beautiful ocean view from the room.
We loved that the resort was right across the street from the beach!! Also the pool area was very nice and relaxing.
We thought the ocean view from every room was neat! They need a common area or bar on a higher level with an ocean view to enjoy on colder days and at night.
The staff was incredible, and made up for the facility's shortcomings. Everyone was incredible friendly, professional, and made us feel extremely welcome. The beds were comfortable, but the facility is starting to show it's age. The shower our room had orange stains on the tile, and stains or mold on the grout. The pool is small, and the limited number of chairs was causing some arguments amongst the guests. The onsite dinning was good, and the staff was especially helpful with our kids. The hotel was very quiet even during Spring Break, so hard to say anything bad about our overall experience other than some updating needs to be done, soon.
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Michael Medeiros, General Manager
Excellent Location and Easy access to the Beaches.
Dear guest... Thank you for the great review of our beautiful remodeled hotel and that we met your expectations. We value feedback from our recent guests and greatly appreciate your comments. We love to know what we are doing just right, or how we could elevate the overall guest experience. Sonesta stands by our Sonesta StaySafe Pledge to ensure that our hotel is clean and sanitized during your stay with us. We hope to have an opportunity to welcome you back to Sonesta Fort Lauderdale Beach. Sincerely, Michael Medeiros, General Manager
The hotels added too many extra fees during check out which i did not expect
Dear guest... Thank you for the great review of our beautiful remodeled hotel and that we met your expectations. We value feedback from our recent guests and greatly appreciate your comments. We love to know what we are doing just right, or how we could elevate the overall guest experience. Sonesta stands by our Sonesta StaySafe Pledge to ensure that our hotel is clean and sanitized during your stay with us. We hope to have an opportunity to welcome you back to Sonesta Fort Lauderdale Beach. Sincerely, Michael Medeiros, General Manager
Staff was extremely friendly and being so close to the beach was great
Dear guest... Thank you for the great review of our beautiful remodeled hotel and that we met your expectations. We value feedback from our recent guests and greatly appreciate your comments. We love to know what we are doing just right, or how we could elevate the overall guest experience. Sonesta stands by our Sonesta StaySafe Pledge to ensure that our hotel is clean and sanitized during your stay with us. We hope to have an opportunity to welcome you back to Sonesta Fort Lauderdale Beach. Sincerely, Michael Medeiros, General Manager
Dear guest... Thank you for the great review of our beautiful remodeled hotel and that we met your expectations. We value feedback from our recent guests and greatly appreciate your comments. I agree a place to mingle on the top floor of the hotel would be great for guests to enjoy the views and relax during rainy days. Sonesta stands by our Sonesta StaySafe Pledge to ensure that our hotel is clean and sanitized during your stay with us. We hope to have an opportunity to welcome you back to Sonesta Fort Lauderdale Beach. Sincerely, Michael Medeiros, General Manager