I stayed 4 days at the Sonesta Hotel in July, and i was really impressed by the good customer service, especially Suzette. I changed my mind open arrival about my room and she went extra mile to help me get the room i wanted ( ocean corner). She was kind and gave us an excellent customer service. It was my friend's birthday and we got a complementary breakfast. The hotel gives also two complementary drink, which is a nice touch of welcome. The room had spectacular view and the hotel beach area was clean and not crowded. I would definitely come back.
Staff was extremely friendly and helpful. Very pleasant experience given what is occurring with COVID.
The lobby and restaurant were nice, and the staff was accommodating. I was not happy with the room as we had a terrible view of a concrete landing on the 2nd floor. I voiced my dissatisfaction and they upgraded me to a suite for 50 more per night. The view was nicer but i found the room to be dull, and underwhelming. The bathroom was very small, the walls had zero decoration, and the room was not worth what we paid. I do feel like i was a bit mislead when i booked the room.
Great place! Staff was friendly and room was great.
The Steelpan restaurant is a terrific option on site, but there are other good dining establishments close by. The hotel is directly across from Ft Lauderdale beach - awesome location.
The ocean view was breathtaking. We enjoyed the happy hour and the shopping along the strips near the hotel. There's a free shuttle that will take you where you want to go.
Being on the beach is nice. Room was really small and bathroom was more like a closet. Small pool and no hot tub. No area to buy coffee, snacks or things you forgot.
The facilities and room were very well maintained. The restaurant service and food was excellent. Everyone was very friendly and helpful when called upon.
ambience...right across from the beach...friendly staff
I enjoyed the staff. They actually remembered me when I arrived for my second visit.
I wish I would've known that it was under construction.
Nice hotel great view good little pool to relax at clean room and nice workout area
Located in East Fort Lauderdale, Sonesta Fort Lauderdale Beach is adjacent to Fort Lauderdale Beach and within a 15-minute walk of popular sights like The Galleria at Fort Lauderdale. This 240-room, 4-star resort has a restaurant, an outdoor pool, and a 24-hour fitness center.
Enjoy a bite to eat at the resort's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6:30 AM to 11 AM.
All 240 rooms provide refrigerators, free local calls, and safes. Guests can expect free WiFi and 37-inch LCD TVs with satellite channels. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. In-room massages are available, and rooms also include ironing boards.
Guests of Sonesta Fort Lauderdale Beach have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is available for USD 40.66 per night. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and express check-out.
I stayed 4 days at the Sonesta Hotel in July, and i was really impressed by the good customer service, especially Suzette. I changed my mind open arrival about my room and she went extra mile to help me get the room i wanted ( ocean corner). She was kind and gave us an excellent customer service. It was my friend's birthday and we got a complementary breakfast. The hotel gives also two complementary drink, which is a nice touch of welcome. The room had spectacular view and the hotel beach area was clean and not crowded. I would definitely come back.
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Staff was extremely friendly and helpful. Very pleasant experience given what is occurring with COVID.
Good Morning, I'm Happy to hear that you enjoyed our newly remodeled hotel and that we met your expectations during your stay. Hopefully, we get to see you again should you decide to visit Fort Lauderdale in the future
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback.
The lobby and restaurant were nice, and the staff was accommodating. I was not happy with the room as we had a terrible view of a concrete landing on the 2nd floor. I voiced my dissatisfaction and they upgraded me to a suite for 50 more per night. The view was nicer but i found the room to be dull, and underwhelming. The bathroom was very small, the walls had zero decoration, and the room was not worth what we paid. I do feel like i was a bit mislead when i booked the room.
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Great place! Staff was friendly and room was great.
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback.
The Steelpan restaurant is a terrific option on site, but there are other good dining establishments close by. The hotel is directly across from Ft Lauderdale beach - awesome location.
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
The ocean view was breathtaking. We enjoyed the happy hour and the shopping along the strips near the hotel. There's a free shuttle that will take you where you want to go.
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
Being on the beach is nice. Room was really small and bathroom was more like a closet. Small pool and no hot tub. No area to buy coffee, snacks or things you forgot.
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback.
Good Morning, Arthur I'm Happy to hear that you enjoyed our newly remodeled hotel and that we met your expectations during your stay. Hopefully, we get to see you again should you decide to visit Fort Lauderdale in the future