Dry quiet!!
The property was well kept
This property was just fine. I stayed 11 nights just last week. Because of Covid and safety they do not enter or service the rooms. If you need towels or linens you get that from the front desk, which is fine with me. Had only one issue that I’m still upset about. On my 11th night I had worked only about four hours and back at the room about 1pm that day and noticed a recliner chair in the room. I asked why would they bring in a strange piece of furniture on my last night? Manager said that the chair was under repair and belongs in the room. The problem I have is that I noticed the toilet barely had any water in the bowl. So I flushed it and it almost flooded the bathroom. A stranger (maintenance man) entered room and spent most of time clogging up my toilet. I again asked mgr about that and she replied that someone was in the room for a few minutes and didn’t clog the toilet. I told her that it would take me only 15 seconds to drag a recliner into a room. I’ll never stay there again.
The location was near where we were doing work. Free parking was attractive and we had good stays before at other Candlewood hotels. We arrived late in the evening and upon getting our assigned room and entering the room, my wife turned on the lights. Our first observation was how dated the room looked but all else seemed in order until she noticed several roaches scampering in the bathroom. The more we looked the more roaches we saw and they were even running on the desk and walls in the main room. We notified the front desk of the condition and they said they would have someone spray the room in the morning. The condition was so bad, however that we asked if there was another room available. At first the desk associate could not find any available room but later found one. By that time, we had seen so many roaches that we could not believe that the infestation would be limited to just one room and asked the associate if we could get a room in another IHG property nearby. He was unable to do that for some reason that I can't recall. I proceeded to call IHG and they were able to book us another room at a nearby Crowne Plaza. The room rate was higher and parking was not free but we simply could not stay in that hotel based on what we saw. I then called Orbitz customer service and they were able to make us as whole as possible because we had pre-paid for our stay at the Candlewood Suites. I must say, however, the desk associate was very courteous and understanding.
The hotel was right across the street from a shopping center with several places to dine. My room was much larger than expected and contained a small kitchen facility and large refrigerator. The hotel was also very courteous and helped me find a shop (across the street) where I could purchase a forgotten luggage item.
I like the location of the hotel being right across the the road from a huge plaza with everything you need.
The shuttle driver was very personable.
……
It was advertised as having breakfast, well this place doesnt even have vending machines! We didn’t see I’ve machines either! The only coffee in our room was decaf! Really? You had to walk to the hotel next door for coffee or to eat there breakfast. We specifically asked for 2 beds since there was 3 adults, what we got was the worst smelling room ever with a king bed and pull out sofa. The bedroom area had the door closed and you could tell someone literally had just put out a cigarette. When we called the front desk the lady argued about what I booked and I had to pull my reservation to prove to her it should be 2 beds. When we got the new key and walked back to the elevators I could hear the 2 receptionists talking about us and saying we should have never been given a new room and we were wrong and didn’t know what we were talking about. This hotel is fine if you are looking for a quick over night stay, but that’s it. It is by far the worst hotel of this brand I’ve ever stayed at and I definitely would never use it again and will make sure to tell people to stay away from this place.
No ice bucket! Nothing! No cups! Not a thing in my one bedroom suite! Horrible full kitchen and absolutely not even a plastic cup....not even by request
Took a while for airport shuttle to pick me up, but service the next morning was excellent. room was a nice layout, but kitchen did not have any utensils
No breakfast and that was not, to my knowledge, Posted
the tv was way to small for the room size i couldnt watch it from the bed images were far to small to see a size 40 in or better would be perfect
close to port friendly staff rooms were spacious
Nice room, friendly staff. Some issues with the airport shuttle.
Located in Edgewood, Candlewood Suites Ft. Lauderdale Airport/Cruise, an IHG Hotel is within a few miles (5 km) of popular sights such as Las Olas Boulevard and Greater Fort Lauderdale-Broward County Convention Center. This 71-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a free airport shuttle.
The 71 air-conditioned rooms feature kitchens with refrigerators and microwaves. Guests can expect to find free WiFi and 32-inch flat-screen TVs with satellite channels and DVD players. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also standard. Limited housekeeping is available.
At Candlewood Suites Ft. Lauderdale Airport/Cruise, an IHG Hotel, guests have access to a gym, free WiFi in public areas, and a business center. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include express check-out, free newspapers, and laundry facilities.
Dry quiet!!
The property was well kept
This property was just fine. I stayed 11 nights just last week. Because of Covid and safety they do not enter or service the rooms. If you need towels or linens you get that from the front desk, which is fine with me. Had only one issue that I’m still upset about. On my 11th night I had worked only about four hours and back at the room about 1pm that day and noticed a recliner chair in the room. I asked why would they bring in a strange piece of furniture on my last night? Manager said that the chair was under repair and belongs in the room. The problem I have is that I noticed the toilet barely had any water in the bowl. So I flushed it and it almost flooded the bathroom. A stranger (maintenance man) entered room and spent most of time clogging up my toilet. I again asked mgr about that and she replied that someone was in the room for a few minutes and didn’t clog the toilet. I told her that it would take me only 15 seconds to drag a recliner into a room. I’ll never stay there again.
The location was near where we were doing work. Free parking was attractive and we had good stays before at other Candlewood hotels. We arrived late in the evening and upon getting our assigned room and entering the room, my wife turned on the lights. Our first observation was how dated the room looked but all else seemed in order until she noticed several roaches scampering in the bathroom. The more we looked the more roaches we saw and they were even running on the desk and walls in the main room. We notified the front desk of the condition and they said they would have someone spray the room in the morning. The condition was so bad, however that we asked if there was another room available. At first the desk associate could not find any available room but later found one. By that time, we had seen so many roaches that we could not believe that the infestation would be limited to just one room and asked the associate if we could get a room in another IHG property nearby. He was unable to do that for some reason that I can't recall. I proceeded to call IHG and they were able to book us another room at a nearby Crowne Plaza. The room rate was higher and parking was not free but we simply could not stay in that hotel based on what we saw. I then called Orbitz customer service and they were able to make us as whole as possible because we had pre-paid for our stay at the Candlewood Suites. I must say, however, the desk associate was very courteous and understanding.
The hotel was right across the street from a shopping center with several places to dine. My room was much larger than expected and contained a small kitchen facility and large refrigerator. The hotel was also very courteous and helped me find a shop (across the street) where I could purchase a forgotten luggage item.
I like the location of the hotel being right across the the road from a huge plaza with everything you need.
The shuttle driver was very personable.
……
It was advertised as having breakfast, well this place doesnt even have vending machines! We didn’t see I’ve machines either! The only coffee in our room was decaf! Really? You had to walk to the hotel next door for coffee or to eat there breakfast. We specifically asked for 2 beds since there was 3 adults, what we got was the worst smelling room ever with a king bed and pull out sofa. The bedroom area had the door closed and you could tell someone literally had just put out a cigarette. When we called the front desk the lady argued about what I booked and I had to pull my reservation to prove to her it should be 2 beds. When we got the new key and walked back to the elevators I could hear the 2 receptionists talking about us and saying we should have never been given a new room and we were wrong and didn’t know what we were talking about. This hotel is fine if you are looking for a quick over night stay, but that’s it. It is by far the worst hotel of this brand I’ve ever stayed at and I definitely would never use it again and will make sure to tell people to stay away from this place.
No ice bucket! Nothing! No cups! Not a thing in my one bedroom suite! Horrible full kitchen and absolutely not even a plastic cup....not even by request
