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Recent guest reviews

Beware of the cost of anything and the included gratuity! Would be nice to have coffee in the room or at the least availability of coffee before 630am. Had a great view from our Oceanview room.

The hotel was lovely, rooms were spacious and clean. The pool and beach areas were wonderful! We totally enjoyed our stay, the only request would be that the beach lounge chairs be left out until the sun went down, not at 5:00pm. The sunset was beautiful it would have been nice to still sit on the beach.

I paid for ocean front balcony and they gave me a two bed city view .

It is ok hotel not worth the money. The location is great and the hotel room/the pools are wonderful . My only problem was that the room didn’t have a coffee machine or microwave. The food at the hotel was over price and not that good. $4 for a cheap coffee and $8 for a bottle of water. I paid $350 a night and couldn’t even get a coffee machine in my room?

We love that the hotel is directly on the beach. We did not like that the top pool was being worked on and we didn't know prior. That was a main reason why we booked was the pools. I was bummed that I was told at check in we would get the 31st floor and 2 hours later to go get our keys and we were put on the 14th floor instead. The fact that you pay a resort fee but must still pay for beach umbrellas seems wrong. Also given the facts at check in about towels for beach and pool would of been nice also vs getting snapped at by an employee.

The reason for my review is based on the fact that the breakfast restaurant was closed most of our stay so we did not get a chance to try. There was a dessert restaurant that wasn’t open either. The upper pool was only open 1 day of our stay and closed the remaining 3 days. Also, each staff member i and my family that stayed in a separate room encountered had a less than pleasant attitude. Zero friendliness.

The staff at front desk was not helpful for any information needed, and there was no coffee makers, nor microwave in room. Was told had to request those items, and request housekeeping, No tissues, hand towels in room when checked in. Ice Machine on our floor did not work, restaurants close early, No helpful information for nearby attractions. This hotel is really over rated by many. The only plus for us was the pools, and access right on the beach. The hot tubs outside werent for use. Overall a bad exjperience for myself and husband at this resort, which was not cheap, and the resort fees were more than what was quoted. Was a Fedex office there which we were never told about, and surprisingly found ourselves. Will stay elswhere if ever came to the Hollywood Fl area, and would not recommend this property to anyone I know.. Wasted an entire day trying to figure out eateries, and amusement offsite of this resort, which did not offer much. We were notified it's due to close by a friend in the area? Not sure, but maybe why the service from staff was not great...Overated and We were disatisfied for what we paid... .. Would never stay at any Hilton location thanks to Diplomats poor service.... Oh and the TV continuously wouldnt change to channels selected... Had to beg for a Housekeeper to come give us soap, towels, and other personal items that were not in room, to include waste basket liners..... Oh they did let us check in earlier if that helps.....My experience......

Service terrible staff root

Love it

Overall the trip was a fun time but the food is overpriced and there are no coffee machines in the room or water.

The hotel is beautiful, clean, and very high energy. There are several pools and we never had trouble finding chairs near the pool. We had a "partial" ocean view and it was breathtaking. The balconies are very nice to sit outside. Service at the pool was not the greatest. The spa was beautiful but facial and massage were the worst that I've ever had. I DO NOT RECOMMEND THE SPA! The parking was $36 but it was free in and out all day. The location was excellent. On the beach and near lots of restaurants. I would definitely stay here again!

excellent

The mattresses literally had needles pointed upwards in them, so when a person sat down they would get stuck. My 10 year old was stuck twice on two separate occasions (two spots on the mattress) and the hotel couldn’t care less. He was bleeding on the second one and when I complained they tossed me back and fourth like a hot potato, claiming it was a security issue not a hotel issue. There was no credit or reimbursement provided at all for the week I stayed there. Atrocious if you ask me. The service was horrendous, the place wasn’t clean or prepared for spring break week and demand/full capacity and the hospitality was absent entirely. I will never return to this property and it’s unfortunate how it clouds the Hilton name.

Terrific

We’ll maintained and excellent friendly service. Beautiful pool area and beach!

S Ocean Dr Hollywood FL

Hotel highlights

  • Steps from Hollywood Beach
  • Free WiFi in public areas
  • Onsite dining
  • Marina

Located in Hollywood Beach, Diplomat Beach Resort Hollywood, Curio Collection by Hilton is adjacent to Hollywood Beach and within a 10-minute stroll of Hallandale Beach. This 1000-room, 4.5-star hotel has 2 outdoor pools along with a marina and a restaurant. Located centrally in Hollywood, it's connected to the convention center and also close to Aventura Mall and North Broadwalk.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. You can get a quick energy boost at the 2 coffee shops/cafes. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to 11:30 AM.


Rooms

Guests can expect WiFi, wired Internet, and flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include refrigerators, laptop-compatible safes, and ironing boards.


Property features

Guests of Diplomat Beach Resort Hollywood, Curio Collection by Hilton have access to a marina, 2 outdoor pools, and a children's pool. Parking is available for USD 36.00 per night (USD 47.00 per day for valet parking), and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this beach hotel include a 24-hour gym, 2 spa tubs, and a sauna.

Room options

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 King Bed | Sleeps 2

Room, 2 Double Beds, View, Oceanfront

2 Double Beds | Sleeps 4

Superior Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 King Bed | Sleeps 2

Room, 1 King Bed, Balcony (Intracoastal View)

1 King Bed | Sleeps 2

Guest reviews for Diplomat Beach Resort Hollywood, Curio Collection by Hilton

Everyone (16) Couples (9) Family (12)
4
Family

By on Sep 27, 2022

Review comment responded on Sep 28, 2022

Thank you for the 4-star rating, Admira!It's great your time at The Diplomat Beach Resort Hollywood, Curio Collection by Hilton was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

4
Partner Couples

Beware of the cost of anything and the included gratuity! Would be nice to have coffee in the room or at the least availability of coffee before 630am. Had a great view from our Oceanview room.

By on Sep 25, 2022

Review comment responded on Sep 25, 2022

We appreciate your feedback. We forwarded the details to the food and beverage team for consideration. We look forward to welcome you in the near future at the Diplomat Beach Resort.

5
Family

The hotel was lovely, rooms were spacious and clean. The pool and beach areas were wonderful! We totally enjoyed our stay, the only request would be that the beach lounge chairs be left out until the sun went down, not at 5:00pm. The sunset was beautiful it would have been nice to still sit on the beach.

By on Sep 13, 2022

Review comment responded on Sep 14, 2022

Thank you for sharing your thoughts with us, Lori.We appreciate the time you've taken to leave us your feedback and are delighted you enjoyed our spacious and clean rooms as well as our fantastic beach and pool areas. With that being said, we'll be sure to look into your concerns regarding our beach chair policy moving forward. We want to make sure those missteps are erased for our future guests.Once again, we appreciate the time you've taken to leave us a review. If there's any way we can accommodate you during a future visit, please let us know.

2
Everyone

I paid for ocean front balcony and they gave me a two bed city view .

By on Sep 12, 2022

Review comment responded on Sep 13, 2022

Thank you for taking the time to share your feedback, Mario.It's unfortunate you had such challenges during your time with us. We strive to offer quality service and convenience for our guests so we're disheartened your room views didn't meet your expectations. We care deeply about the happiness and satisfaction of our guests so we'll be sure to discuss your review and concerns moving forward.We do hope you allow us to host you again soon so we can share a more positive experience with you.

3
Family

It is ok hotel not worth the money. The location is great and the hotel room/the pools are wonderful . My only problem was that the room didn’t have a coffee machine or microwave. The food at the hotel was over price and not that good. $4 for a cheap coffee and $8 for a bottle of water. I paid $350 a night and couldn’t even get a coffee machine in my room?

By on Aug 27, 2022

Review comment responded on Aug 29, 2022

We appreciate the feedback, Meirav.We're disappointed your time with us was less than ideal. We care deeply about the satisfaction of our guests so we regret that our features and amenities didn't meet your expectations. Thank you again for your feedback. We'll be sure to address your concerns with our team moving forward.We do hope you give us another opportunity to share a more positive experience with you soon.

3
Family with small children

We love that the hotel is directly on the beach. We did not like that the top pool was being worked on and we didn't know prior. That was a main reason why we booked was the pools. I was bummed that I was told at check in we would get the 31st floor and 2 hours later to go get our keys and we were put on the 14th floor instead. The fact that you pay a resort fee but must still pay for beach umbrellas seems wrong. Also given the facts at check in about towels for beach and pool would of been nice also vs getting snapped at by an employee.

By on Aug 9, 2022

Review comment responded on Aug 11, 2022

We appreciate the feedback, Pablo. We're happy you had a pleasant stay with us despite our services not exceeding your expectations. We'll address your concerns with the appropriate members of our team moving forward. We do hope to host you again soon for a more positive experience.

3
Family with small children

The reason for my review is based on the fact that the breakfast restaurant was closed most of our stay so we did not get a chance to try. There was a dessert restaurant that wasn’t open either. The upper pool was only open 1 day of our stay and closed the remaining 3 days. Also, each staff member i and my family that stayed in a separate room encountered had a less than pleasant attitude. Zero friendliness.

By on Aug 8, 2022

Review comment responded on Aug 10, 2022

We appreciate you taking the time to share your feedback, Gina. Your experience is not up to the quality and standard we usually provide for our guests. It's unfortunate you had such challenges with our amenities and that our service failed to exceed your expectations. We hold ourselves to a much higher caliber of service so we'll be sure to discuss your concerns moving forward. We do hope you allow us another opportunity to share a more positive experience with you soon.

3
Partner Couples

The staff at front desk was not helpful for any information needed, and there was no coffee makers, nor microwave in room. Was told had to request those items, and request housekeeping, No tissues, hand towels in room when checked in. Ice Machine on our floor did not work, restaurants close early, No helpful information for nearby attractions. This hotel is really over rated by many. The only plus for us was the pools, and access right on the beach. The hot tubs outside werent for use. Overall a bad exjperience for myself and husband at this resort, which was not cheap, and the resort fees were more than what was quoted. Was a Fedex office there which we were never told about, and surprisingly found ourselves. Will stay elswhere if ever came to the Hollywood Fl area, and would not recommend this property to anyone I know.. Wasted an entire day trying to figure out eateries, and amusement offsite of this resort, which did not offer much. We were notified it's due to close by a friend in the area? Not sure, but maybe why the service from staff was not great...Overated and We were disatisfied for what we paid... .. Would never stay at any Hilton location thanks to Diplomats poor service.... Oh and the TV continuously wouldnt change to channels selected... Had to beg for a Housekeeper to come give us soap, towels, and other personal items that were not in room, to include waste basket liners..... Oh they did let us check in earlier if that helps.....My experience......

By on Jul 24, 2022

Review comment responded on Jul 26, 2022

Thank you for sharing your feedback, Charlene. It's unfortunate to hear you weren't completely satisfied with your recent experience, as we strive to provide all of our guests with a wonderful experience from beginning to end. Please know your feedback will be addressed with the appropriate members of our team so we may improve for the future. We hope you'll give us another chance to provide you with the quality experience we're truly capable of sharing with our guests.

2
Partner Couples

Service terrible staff root

By on Jul 16, 2022

Review comment responded on Jul 18, 2022

We appreciate the feedback, Alex. We're disappointed that your time with us was less than ideal. Your experience is not on par with the level of service we're accustomed to providing. We regret that we didn't meet your expectations. Your happiness and satisfaction are important to us so we'll be addressing your concerns with the appropriate members of our team moving forward. We hope you give us another opportunity to demonstrate the high-caliber service we're capable of sharing with our guests.

5
Partner Couples

Love it

By on Jul 3, 2022

Review comment responded on Jul 4, 2022

We appreciate your feedback. We look forward to see you soon.

Diplomat Beach Resort Hollywood, Curio Collection by Hilton

3555 S Ocean Dr, Hollywood, FL 33019
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