Bright light from parking lot into room, curtains don’t close all the way to block it out. Pool Heater was down, so pool wasn’t warm…
Management needs to do a better job. Only 1 person at checkin. Room did not look like it was cleaned. Dirt on carpet, dirty toilet, elevator filthy, ice maker broken on 4th floor. Very disappointed. They need to do better or lose customers.
Wi-Fi spotty using my laptop Breakfast options good waffles, eggs, crispy bacon, OJ, yogurt, oatmeal. Front desk staff friendly
All in all, it was fine. The building looked good inside and outside. The staff was great. Our only two complaints were the bath/shower in the room still had a used soap on the soap shelf, which made us question the cleaning, but the rest of the room was great. Also, we heard trains and train whistles several times during the night and, of course, the tracks run right next to the building.
Clean friendly
Everything was great. Only thing was I requested first floor room as my dog hates elevators and they gave me second floor.
Property excellent!! The lady at the front when we checked in was kind of rude! She seemed as if she didnt want to be there. But other than that awesome. Would definitely recommend!
I just did not like the pillows, as they too small and too hard
Clean and safe
I would return.
Could have been much cleaner.
Everything was very nice. Friendly staff and nice accommodations
Staff very friendly and helpful. Nice place to stay.
After traveling all day, we were tired and just wanted to get in the room, take a shower and go to bed. We checked in at 9:30pm, get to our room and found the bathroom filthy. There was toothpaste and hair in the sink, hair in the tub and the toilet was dirty. The only saving grace was the bed was clean and comfortable and they came up and cleaned the bathroom.
The place was very nice and clean. Everyone was very friendly also.
Only complaint i was 103 right across from conference rooms and such people were outside of room nosey i think they should have been inside with door closed
Located 2.7 mi (4.4 km) from Beaver Creek Golf Club, Comfort Suites Florence I-95 is within a 10-minute drive of Pee Dee Mental Health Center. This hotel has 77 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.
43-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Sofa beds, refrigerators, and microwaves are other standard amenities.
At Comfort Suites Florence I-95, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with an area shuttle for a fee. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Bright light from parking lot into room, curtains don’t close all the way to block it out. Pool Heater was down, so pool wasn’t warm…
Management needs to do a better job. Only 1 person at checkin. Room did not look like it was cleaned. Dirt on carpet, dirty toilet, elevator filthy, ice maker broken on 4th floor. Very disappointed. They need to do better or lose customers.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Jerry Vargas Front Office ManagerComfort Suites
Wi-Fi spotty using my laptop Breakfast options good waffles, eggs, crispy bacon, OJ, yogurt, oatmeal. Front desk staff friendly
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Jerry Vargas Front Office ManagerComfort Suites
All in all, it was fine. The building looked good inside and outside. The staff was great. Our only two complaints were the bath/shower in the room still had a used soap on the soap shelf, which made us question the cleaning, but the rest of the room was great. Also, we heard trains and train whistles several times during the night and, of course, the tracks run right next to the building.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Jerry Vargas Front Office ManagerComfort Suites
Clean friendly
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Jerry Vargas Front Office Manager
Everything was great. Only thing was I requested first floor room as my dog hates elevators and they gave me second floor.
Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your room needs upon your recent visit. I know it can be quite frustrating to request certain accommodations and not have those requests fulfilled. We truly do apologize for this inconvenience and have shared your feedback with our front desk team to ensure we strive to do a better job of placement of our guest according to special requests. Again, thank you for your loyalty to Comfort Suites and for taking time out of your busy day to share your valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Florence. Kind regards, Jerry Vargas Front Office Manager Comfort Suites 843-662-5295
Property excellent!! The lady at the front when we checked in was kind of rude! She seemed as if she didnt want to be there. But other than that awesome. Would definitely recommend!
I just did not like the pillows, as they too small and too hard
Clean and safe
Thank you for sharing your feed back and concerns. We do appreciate your business and your rating. I appreciate you taking time to share the information on your stay. Unfortunately, the heat exchanger for the pool heater went out just prior to your vist and we were waiting for its arrival.. I hope this experince does not keep you from returning to our facility.and giving us another opportunity to earn your business. Sincerely,