This place is in a great area for food and shopping! I absolutely loved that; IHOP and JcPenney were just behind me.
Smelled horrible, carpet was sticky in our room.
No breakfast was available. Daily housekeeping only upon request and they may not do it then. You can get towel exchange easily.
Front Desk Service was great , we just didn't get room cleaned up after 1st night . We asked for extra towels there were none avail but old discolored towels .
I loved the location and the room itself was nice. I didn’t like that I didn’t have hot water when I took a shower and the towels didn’t smell clean
The property was ok needs updating in rooms no security a lot of weed smoking in parking lot
This is a very outdated hotel. I have stayed at many La Quinta hotels, and this by far was the worst. We stayed at this hotel during the Covid-19 pandemic & expected to walk in to a very clean, sanitized hotel. We were sadly mistaken. From the time we walked in the hotel I noticed the carpet smelled horrible. All of the room doors are dented and dirty. The elevator walls and floors were dirty. The front desk staff were not wearing masks. I did not see a single person wiping down or cleaning anything throughout my entire stay, as I have at every other place I had visited. Our room smelled like a wet dog (yes, I know it is a pet friendly hotel). The room door, cabinet doors and bathroom doors were dirty. The toilet was dirty. Carpet had stuff caked on it. BUT however, when I went to the front desk to complain, the gentleman I spoke with was very understanding and apologetic. He immediately gave us a different room and even called later in the evening to make sure the new room was to our liking. Due to his good customer service I would give this hotel 2 stars, but would never stay here again.
It was in a great location to what we were there for. We really enjoyed our stay. We weren't really impressed with the breakfast my husband was expecting scrambled eggs, bacon or sausage, biscuits & gravy.
Room was very clean. Beds were very comfortable. Staff was very professional and super nice. I will definitely stay there again!
Close to great shopping and restaurants! You can actually walk to many of them!
I gave 5 stars because the room was comfortable and the wifi worked well. There are some qualifications: Most important is that the breakfast, although posted as from 6 to 10am, ended at 9am when all breakfast materials were removed. I inquired and the person putting things away fetched what I needed from the back. As I ate, several other families came, and then gave up. Minor issues: the door lock to our room would not work until we discovered we had to jiggle the handle first. Also, a word to the wise: Guests were able to access Netflix if they filled in their own accounts. We were about to fill in our own information until we noticed that previous users were not scrubbed from the system. So we cheerfully used someone else's account, afraid to risk whether we'd be able to completely delete our account info before we left. Almost always, the desk clerks asks, "How was your stay?" I would have mentioned the positives and the concerns, so instead I'm writing a long review
The property was in excellent shape, clean and well maintained. I couldn’t say more about the condition but to say I’d be happy to stay there again.
Located in East Arlington, La Quinta Inn & Suites by Wyndham Dallas Arlington South is a leisurely stroll from sights such as USMD Health System and The Parks Mall at Arlington. This 128-room hotel has an outdoor pool, free in-room WiFi, and free self parking.
All 128 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels and video-game consoles, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Free local calls, ironing boards, and desks are also standard.
Guests of La Quinta Inn & Suites by Wyndham Dallas Arlington South have access to an outdoor pool, a fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a meeting room, coffee/tea in a common area, and laundry facilities.
This place is in a great area for food and shopping! I absolutely loved that; IHOP and JcPenney were just behind me.
Smelled horrible, carpet was sticky in our room.
Hello Guest (Anonymous), Thanks for taking time to share feedback on your most recent stay. I'm sorry that the ball was dropped on freshness and cleanliness. I'll pass along your comments to housekeeping and maintenance so that it doesn't happen again. We value your business and hope that you can grant us the opportunity to provide better accommodations going forward. Sincerely, General Manager (Ian D)
Hello Guest (Anonymous), Thanks for sharing your most recent experience and 5 out of 5 rating! We're thrilled to see that you enjoyed the stay. It was a pleasure having you and we greatly look forward to your return. Sincerely, General Manager (Ian D)
Hello Guest (Anonymous), Thanks for taking time to share feedback on your most recent stay. I'm sorry that it failed to meet your expectations. Please, let us know where the ball was dropped and we'll make sure that it doesn't happen again. Your business is important and we hope that you can grant us the opportunity to provide a better experience moving forward. Sincerely, General Manager (Ian D)
Hello Guest (Anonymous), Thanks for sharing your most recent experience and 4 out of 5 rating. We're glad that you enjoyed the stay. It was a pleasure having you and we greatly look forward to your return. Sincerely, General Manager (Ian D)
Hello Guest, We appreciate your feedback about your recent visit to our location. If there was anything we could have done better to earn that perfect 5 rating, please let us know so we can continue to improve. We greatly appreciate your business and thank you for staying with us. Sincerely, General Manager
No breakfast was available. Daily housekeeping only upon request and they may not do it then. You can get towel exchange easily.
Hi Frederick, Thanks for sharing your most recent experience and 4 out of 5 rating. We're glad that you enjoyed the stay. I'm sorry that we had to limit our services throughout the pandemic. It was a pleasure having you and we greatly look forward to your return. Sincerely, General Manager (Ian D)
Front Desk Service was great , we just didn't get room cleaned up after 1st night . We asked for extra towels there were none avail but old discolored towels .
Hello Guest (JT), Thanks for sharing your most recent experience and 4 out of 5 rating. We're pleased to see that you enjoyed our hospitality. I'm sorry that we had to suspend daily housekeeping services because of the pandemic. Housekeeping's, still, glad to refresh your room if it's requested the night before. Your business is important and we greatly look forward to the next time you're in town. Sincerely, General Manager (Ian D)
I loved the location and the room itself was nice. I didn’t like that I didn’t have hot water when I took a shower and the towels didn’t smell clean
Hi Felecia, Thanks for taking time to share feedback on your most recent stay. We're glad that you liked the location and room itself. I'm sorry that you didn't have hot water. Please, let me know prior to your next visit and I'll atone for the discomfort. It was a pleasure having you and we greatly look forward to your return. Sincerely, General Manager (Ian D)
The property was ok needs updating in rooms no security a lot of weed smoking in parking lot
Hello Guest (Anonymous), Thanks for sharing your most recent experience and 4 out of 5 rating. We're glad that you enjoyed the property. I'll pass along your comments to security and make sure that the front desk always contacts the proper authorities in the event of any illegal activity taking place on the premises. We plan to be renovated in the near future and look forward to updating our rooms. It was great having you and we eagerly await your return. Sincerely, General Manager (Ian D)
Hello Guest (Anonymous), Thanks for sharing your most recent experience and 4 out of 5 rating. We're glad that you enjoyed our proximity to restaurants and shopping. It was a pleasure having you and we greatly look forward to your return. Sincerely, General Manager (Ian D)