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Recent guest reviews

TV didn't work, deadbolt didn't work, door to shower wouldn't close, felt extremely unsafe

I’ve messaged the property about my complaints, yet to get response

the hotel is moldy smells of mold when you walk in. I had to change rooms 3 times because of mold smell. I tried to cancel but with orbitz I couldn't speak to anyone it was all on line and couldnt get help. The hotel was nice enough to let me switch rooms.

This was a good stay the staff was very friendly while we stayed there the rooms could use an upgrade from the popcorn ceiling and toilet had a slight leak when you flush it but overall it was a very good comfortable stay

Check in was great I loved my room except my sheets had stains and my Kleenex was used and restuffed back in the Box!! My shower did not work and i had to ask 4x to get it fixed. I had those issues but still would stay again.

Very helpful, friendly, and attentive staff!! Clean environ!

Nice gym, nice room, very friendly staff, chocolate chip cookies.

Generally a nice older hotel. Bathroom Wall paper and shower calk are stained or needing maintenance / replacement. Room furniture is fresh and nice / Recently updated. Doors are painted and Appear to be the original units from ~30 years ago. Staff is very friendly. Cookies are wonderful.

The only concerns was the bed sheets feeling wet. And the pool not being cleaned my husband had to assist cleaning leaves out

The cost was very reasonable - the property itself is tired - not exactly what you’d expect in either case for a Hilton property

The facility and carpet was old and had a distinct smell to it. I was highly disappointed. It was clean, but because the carpet was so old, I felt I had to wear my flip flops around the room. The hair dryer in the room was disgusting.

The hotel was ok, it was clean but the handle on the sink was broken. The shuttle took us back and forth to the airport quickly and was the main reason for our stay. BUT, two reasons why I gave this a 3. One, the main one, my daughter left a necklace on the bathroom counter and after THREE calls, talking to the front desk and being dished off to voice mail, 5 days later, we finally received a call back stating it was NOT there nor in their lost and found. What did the maids do with it? It was sentimental military piece that was of no value to them so we are guessing it was thrown away. TOTALLY UPSET ABOUT THIS! The second reason is on both stays (we stayed twice in one week), we had to ASK for water and cookies. POOR customer service.

Room was fine. Hotel's complementary shuttle didn't show up at airport, and had to wait for one hour to ride.

I had a pleasant experience. I had a pleasent experience. I had a pleasent experience.

The staff was great at attending to any questions or concerns. Easy in and out location to the road.

W. John Carpenter Freeway Irving TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located in Las Colinas, DoubleTree by Hilton Hotel DFW Airport North is 3.1 mi (4.9 km) from MacArthur Park and within a 10-minute drive of other popular attractions like Irving Convention Center. This 282-room, 4-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite bistro, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Buffet breakfast is offered for a fee each morning from 6 AM to 10 AM.


Rooms

The 282 rooms are soundproofed and have an array of amenities, including microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Free local calls, laptop-compatible safes, and ironing boards are also available.


Property features

Guests staying at DoubleTree by Hilton Hotel DFW Airport North enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and a computer station.

Room options

Room, 2 Double Beds, Accessible, Non Smoking

2 Double Beds | Sleeps 4

Room, 2 Double Beds, Accessible, Non Smoking

2 Double Beds | Sleeps 4

Executive Room, 2 Double Beds, Non Smoking, Business Lounge Access

2 Double Beds | Sleeps 4

Executive Room, Non Smoking, Business Lounge Access

1 Twin Murphy Bed | Sleeps 4

Guest reviews for DoubleTree by Hilton Hotel DFW Airport North

Everyone (7) Couples (11) Business (8) Family (16) Other (1) Friends (3)
1
Family

TV didn't work, deadbolt didn't work, door to shower wouldn't close, felt extremely unsafe

By on Mar 21, 2022

Review comment responded on Apr 4, 2022

Thank you for your honest feedback. We work to continually improve our guest experience. We appreciate you taking the time to share your experience with us as we grow. Thank you for choosing Doubletree by Hilton!

1
Everyone

By on Oct 4, 2021

1
Family

I’ve messaged the property about my complaints, yet to get response

By on Oct 4, 2021

Review comment responded on Oct 13, 2021

we hope your concerns have been addressed to your liking.

3
Family

the hotel is moldy smells of mold when you walk in. I had to change rooms 3 times because of mold smell. I tried to cancel but with orbitz I couldn't speak to anyone it was all on line and couldnt get help. The hotel was nice enough to let me switch rooms.

By on Sep 7, 2021

Review comment responded on Sep 10, 2021

We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

5
Everyone

By on Feb 16, 2021

5
Family

This was a good stay the staff was very friendly while we stayed there the rooms could use an upgrade from the popcorn ceiling and toilet had a slight leak when you flush it but overall it was a very good comfortable stay

By , from Florida on Dec 13, 2020

Review comment responded on Dec 26, 2020

We appreciate your honest feedback, Thank you for choosing the Doubletree DFW North!

4
Family

Check in was great I loved my room except my sheets had stains and my Kleenex was used and restuffed back in the Box!! My shower did not work and i had to ask 4x to get it fixed. I had those issues but still would stay again.

By on Sep 27, 2020

Review comment responded on Sep 30, 2020

Thank you for providing your feedback!

5
Family

Very helpful, friendly, and attentive staff!! Clean environ!

By on Mar 9, 2020

Review comment responded on Mar 9, 2020

Thank you for taking the time to provide us with your honest feedback. We are happy to hear that you enjoyed your stay here with us. Should your travels bring you back to the area please do not hesitate to let us know!

4
Everyone

By on Dec 10, 2019

Review comment responded on Dec 10, 2019

Thank you for taking the time to provide us with your honest feedback. We are glad to hear that you enjoyed your stay here with us. Should your travels bring you back to the area we would love the opportunity to serve you once more.

5
Partner Couples Friends

Nice gym, nice room, very friendly staff, chocolate chip cookies.

By on Nov 14, 2019

Review comment responded on Nov 14, 2019

Thank you for taking the time to provide us with your honest feedback. Glad to hear that you enjoyed your stay here with us. Should your travels bring you back to the DFW area we'd love the opportunity to serve you once more.

DoubleTree by Hilton Hotel DFW Airport North

4441 W. John Carpenter Freeway, Irving, TX 75063
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