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Recent guest reviews

There was nothing I liked about this property at all it was absolutely terrible just disgusting

Extended stay is ALWAYS GREAT TO ME! Very comfy place to stay

The room size was good. No cleaning service, no elevator and sofa beds in two of the rooms we rented were terrible.

When I got there on Monday evening, I found attendant discussing her stuff with someone on phone. I didn’t mind that but then she just gave me sign of a minute and kept on talking. After about 5 minutes of that, she again waved at me asking me to wait further and went inside. Then she didn’t show up for 20 minutes. Those minutes hurt. I was up at 2 in the morning, took flight to CLT, attended office work, and then I had to wait for half an hour for simple check in. Afterwards, I asked for utensils. Her response was naah don’t have them. She said she has some pans and she can give me that. I asked should I come back in 10 mins, she responded more like an hour. It was atrocious. If you can’t provide utensils then please don’t advertise them. On Thursday night I felt that person next to my room was smoking. I came downstairs in the lobby area and that time the attendant Bob helped me. He was nice, but the lady there on 10th June evening was abrupt, unhelpful, and largely absent.

Quiet, clean and affordable. What more could you ask for?

Westpark Dr Charlotte NC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities
  • 24-hour front desk

Located in Executive Park within 2 miles (3 km) of United States Citizenship and Immigration Services office, Extended Stay America Charlotte – Tyvola Rd – Executive Park is within a few miles (5 km) of Renaissance Park. Each of the 72 rooms at this hotel includes a kitchen, a refrigerator, and a microwave.


Rooms

The 72 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Other standard amenities include coffee makers, free local calls, and ironing boards. Housekeeping is available on request.


Property features

Renovated in 2019, Extended Stay America Charlotte – Tyvola Rd – Executive Park offers free WiFi in public areas, coffee in a common area, and laundry facilities. Free parking is included with your stay. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations.

Room options

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Studio, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Extended Stay America Charlotte – Tyvola Rd – Executive Park

Everyone (3) Couples (1) Family (2)
1
Partner Couples

There was nothing I liked about this property at all it was absolutely terrible just disgusting

By on Oct 21, 2019

Review comment responded on Oct 22, 2019

It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies for not providing you a comfortable stay, as we never mean to disappoint our guests in any way, and we definitely weren’t to the mark in this attempt. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management

5
Business Business

Extended stay is ALWAYS GREAT TO ME! Very comfy place to stay

By on Aug 31, 2019

Review comment responded on Aug 31, 2019

Thank you for being a loyal guest of Extended Stay America. We love knowing how much you enjoy staying with us. It is always a pleasure to welcome you back, and we hope to see you again very soon. Sincerely, Hotel Management

4
Everyone

By on Aug 26, 2019

3
Family with small children Family

The room size was good. No cleaning service, no elevator and sofa beds in two of the rooms we rented were terrible.

By on Jul 5, 2019

Review comment responded on Jul 6, 2019

Harris, thank you for being our guest. Although you liked the spaciousness of your suite, we are sorry we missed meeting your expectations and regret the inconvenience it caused. Kindly note, to respect the privacy of our guest's housekeeping service is done once a week. We are happy to offer this service to you at a minimal fee. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management

2
Everyone

By on Jun 28, 2019

1
Business Business

When I got there on Monday evening, I found attendant discussing her stuff with someone on phone. I didn’t mind that but then she just gave me sign of a minute and kept on talking. After about 5 minutes of that, she again waved at me asking me to wait further and went inside. Then she didn’t show up for 20 minutes. Those minutes hurt. I was up at 2 in the morning, took flight to CLT, attended office work, and then I had to wait for half an hour for simple check in. Afterwards, I asked for utensils. Her response was naah don’t have them. She said she has some pans and she can give me that. I asked should I come back in 10 mins, she responded more like an hour. It was atrocious. If you can’t provide utensils then please don’t advertise them. On Thursday night I felt that person next to my room was smoking. I came downstairs in the lobby area and that time the attendant Bob helped me. He was nice, but the lady there on 10th June evening was abrupt, unhelpful, and largely absent.

By on Jun 15, 2019

Review comment responded on Jun 17, 2019

Thank you for sharing your concerns with us. Please accept our apologies for the behavior one of our associates showcased during your stay. Your feedback has been shared with every department involved, and we are working hard to deliver the type of hospitality that you should always expect from us. We value your review and hope you will re-evaluate us on your next visit. Sincerely, Hotel Management

5
Business Business Family

Quiet, clean and affordable. What more could you ask for?

By on May 6, 2019

Review comment responded on May 7, 2019

Thank you for being our guest at Extended Stay America. It’s a pleasure to know you were happy with our affordable rates and liked our well-kept property. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management

2
Everyone

By on Mar 11, 2019

Review comment responded on Apr 18, 2019

We were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management

Extended Stay America Charlotte – Tyvola Rd – Executive Park

5830 Westpark Dr, Charlotte, NC 28217
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