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Hyatt Regency Lake Tahoe Resort, Spa and Casino

4.0 out of 5.0

Hyatt Regency Lake Tahoe Resort, Spa and Casino

4.0 out of 5.0

Recent guest reviews

The hotel was, well, messy. Soda bottles with cigarettes on furniture near the third floor elevators. Used towels and dirty glasses down by the beach in the mornings. Dirty lounge chairs near the lake. Smell of stale cigarette smoke in the lobby and non-smoking restaurants on the first floor. Not what I'd expect from this hotel.

I thought the location was great, close to good hiking and biking trails. I did not like how they seemed to want to charge you for everything on top of the price of the hotel; I wasn't surprised by this (I knew ahead of time), I just didn't like it. The reason I paid the high price for the hotel was because it was a resort, why do I have to pay a resort fee? The also charge you to park each day. What did they think I was going to do, walk up to the resort to stay the weekend? The restaurants and the hotel staff were exceptional.

Very comfortable hotel. Staff very helpful and friendly. Like the rustic Lodge decor.

Nice hotel but they didn’t have water heater at the morning we were about to check out. I called the front desk at 8am right after I found out the water was cold and the send an engineer and told us there was no boiler. They told it will be back soon in 30 mins. After an hour later I called them and they said another 30mins until it was past 11am already and just decided to check without showering. Because of this our plans got delayed. After checking out they offered us a place to shower which they could’ve done that in the beginning already instead of making us wait for more than 3hrs. I wasn’t happy on the outcome when I stayed here

Beautiful room, gorgeous view. Regency perks, awesome breakfast spread. Casino, really nice. Beautiful lake view, across the street-but right there. Easy drive to ski mount and area attractions.

The rooms are newly renovated and clean, very helpful and friendly staff, easy shuttle service to Diamond Peak ski resort. Overall a great experience and would definitely stay here again.

The hotel and staff was excellent as is to be expected from a Hyatt. The room was clean and ready upon arrival. Overall very positive experience.

We liked the hotel and recommend it to the family. The junior suite was great for us. The location of the hotel is good. There were some restaurants we can walk to nearby.

Great hotel right on the lake. Check in was fantastic (even received complementary champagne). The hotel is beautiful. Only removed one start as only elevator was in operation which made it quite slow. Overall, great stay!

great location, hotel, rooms, casino is small and fun...great hiking and running

Everything about our stay was excellent!! We will definitely return!!

Great hotel by the lake. Has a good beach and staff is welcoming.

awesome time! great resort! Staff was great our room was perfect

I stayed at this hotel for 4 nights. Overall this is just an excellent hotel in every way possible. The staff here is super nice and always willing to answer questions and offer assistance. They're also really knowledgeable about the area and things to do, where to eat etc. The room was really comfortable and hotel facilities were excellent.

We stayed here for two nights, so didn't have a chance to explore much, but the staff was very pleasant, everything clean and comfortable. The beds were fair...not the best I'd slept on, but far from the worst. The only dissatisfying component was a high-pitched squeaky noise coming from the A/C system.

Beautiful spot in Lake Tahoe, great water sports and food.

Nice hotel - not on water about 1/4 mile from beach Nice pool - crowded - lots of small kids - definitely not for couples Casino was nice, but don't play there - YOU WILL LOSE!

We came up for my birthday, everyone was very nice and accommodating. Rooms very clean and comfortable food and drinks were great a little pricy but we had a great time at time. Loved the Bar amd grill on the beach with live music.Look foward to comming back.

The quality was fantastic. The room was clean and well appointed. Service in the hotel restaurants was great some times and awful other times.

111 Country Club Drive Incline Village NV

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Casino

Hyatt Regency Lake Tahoe Resort, Spa and Casino is a short stroll from UC Davis Tahoe Environmental Research Center and Tahoe Institute for Natural Science. This 422-room, 4-star resort has a full-service spa, a casino, and 3 restaurants. It's on a lake and also close to Lake Tahoe-Nevada State Park and Incline Village Championship Golf Course.


Dining

This resort is home to 3 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, breakfast is available for a fee.


Rooms

Guests can expect to find free WiFi and 37-inch a flat-screen TV with cable channels and pay movies. Other standard amenities include an iPod dock, a refrigerator, and a coffee maker.


Property features

Guests of Hyatt Regency Lake Tahoe Resort, Spa and Casino have access to a full-service spa, a casino, and an outdoor pool. Parking is available for USD 18.00 per night (USD 28.00 per night for valet parking), and there's also a free ski shuttle. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach resort include a children's pool, a fitness center, and free WiFi in public areas.

Room options

Deluxe Room, 1 King Bed

King 1 | Sleeps 4

Room, 2 Queen Beds, Balcony

Queen 2 | Sleeps 4

Junior Suite (Sugar Pine)

King 1 | Sleeps 4

Suite (VIP)

King 1 | Sleeps 4

Guest reviews for Hyatt Regency Lake Tahoe Resort

Everyone (16) Business (2) Couples (34) Family (12) Friends (7) Other (1)
4
Everyone

By on Oct 16, 2018

2

poor management

Everyone

The hotel was, well, messy. Soda bottles with cigarettes on furniture near the third floor elevators. Used towels and dirty glasses down by the beach in the mornings. Dirty lounge chairs near the lake. Smell of stale cigarette smoke in the lobby and non-smoking restaurants on the first floor. Not what I'd expect from this hotel.

By , from Los Angeles, CA on Jul 28, 2018

Review comment responded on Jul 31, 2018

Hi there, and thank you so much for taking the time to bring this to our attention. The issues you described are completely unacceptable, and we'll connect with our housekeeping team right away to ensure this is never the case again. We'd like you to know that on future stays, you can always call the front desk and ask for a manager right away if you notice issues like this again. We pride ourselves on having a beautiful resort and truly apologize for your experience, but we hope you'll trust us when we say it's not reflective of our team as a whole. Again, thank you so much for bringing this to our attention. If we have the honor of hosting you again, we know we'll be able to show you an experience reflective of our normal high standards.

4

great location

Everyone

I thought the location was great, close to good hiking and biking trails. I did not like how they seemed to want to charge you for everything on top of the price of the hotel; I wasn't surprised by this (I knew ahead of time), I just didn't like it. The reason I paid the high price for the hotel was because it was a resort, why do I have to pay a resort fee? The also charge you to park each day. What did they think I was going to do, walk up to the resort to stay the weekend? The restaurants and the hotel staff were exceptional.

By on May 30, 2018

Review comment responded on Jun 5, 2018

Thanks for your kind words about the resort! We'll share your notes about additional fees with our leadership team - direct guest feedback is always helpful for them to hear. We're so glad you stayed with us and hope to see you on your next trip to Tahoe!

5
Everyone

Very comfortable hotel. Staff very helpful and friendly. Like the rustic Lodge decor.

By on May 14, 2018

Review comment responded on May 21, 2018

Thanks so much! We're glad you enjoyed your time with us

2
Everyone

Nice hotel but they didn’t have water heater at the morning we were about to check out. I called the front desk at 8am right after I found out the water was cold and the send an engineer and told us there was no boiler. They told it will be back soon in 30 mins. After an hour later I called them and they said another 30mins until it was past 11am already and just decided to check without showering. Because of this our plans got delayed. After checking out they offered us a place to shower which they could’ve done that in the beginning already instead of making us wait for more than 3hrs. I wasn’t happy on the outcome when I stayed here

By , from san jose on Mar 24, 2018

Review comment responded on May 23, 2018

Hi Sheila - We apologize profusely for the lack of water access in your room, but are happy we were able to offer an alternate place to shower and refresh. It seems as though we waited to long to offer an alternate plan, so on future stays, please let us know immediately if you're unable to wait or if our first suggestion to fix the problem isn't to your liking. It's no problem to do what we can to make our guests happy! Unfortunately, we aren't allowed to post an email address here, but if you'd like to be connected with a rooms manager to share more about what happened, just shoot us a note at the email address listed on the bottom of our official website. Direct feedback and suggestions are always helpful to us. We truly apologize that we didn't handle the situation to your liking, and hope to be able to improve our service for you in the future.

5

birthday getaway

Everyone

Beautiful room, gorgeous view. Regency perks, awesome breakfast spread. Casino, really nice. Beautiful lake view, across the street-but right there. Easy drive to ski mount and area attractions.

By on Jan 16, 2018

Review comment responded on Jan 22, 2018

Thanks so much for your five star rating! And GREAT photos! Happy belated birthday, and we hope you'll come back and stay with us again.

5

great location and excellent service

Everyone

The rooms are newly renovated and clean, very helpful and friendly staff, easy shuttle service to Diamond Peak ski resort. Overall a great experience and would definitely stay here again.

By on Feb 20, 2017

5
Everyone

The hotel and staff was excellent as is to be expected from a Hyatt. The room was clean and ready upon arrival. Overall very positive experience.

By on Feb 5, 2017

4
Everyone

We liked the hotel and recommend it to the family. The junior suite was great for us. The location of the hotel is good. There were some restaurants we can walk to nearby.

By on Dec 30, 2016

Review comment responded on Jan 28, 2017

Thank you for your valuable feedback. We’re happy to hear our staff was friendly and helpful and you enjoyed the location of our property. Your comment about the water pressure in your shower has been shared with the appropriate department. We appreciate you recommending our hotel to future guests and we hope to have the opportunity to host you again soon.

5

great place on the lakd

Everyone

Great hotel right on the lake. Check in was fantastic (even received complementary champagne). The hotel is beautiful. Only removed one start as only elevator was in operation which made it quite slow. Overall, great stay!

By , from Stockton, Ca on Nov 13, 2016

Review comment responded on Dec 1, 2016

Thank you for your five-star review, Chris! We’re thrilled to hear you had a fantastic check-in experience and that you enjoyed your complimentary glass of champagne. We apologize for any inconvenience during our elevator maintenance, but happy to let you know our elevator has since been fixed. We hope to see you again soon!

Hyatt Regency Lake Tahoe Resort, Spa and Casino

111 Country Club Drive, Incline Village, NV 89451