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Holiday Inn Asheville Biltmore

3.0 out of 5.0

Recent guest reviews

We eat at the restaurant in the hotel and it was really convenient and tasty

place is nice. There just little confusion with our reservation in one of their staff. The other staff easily fixed the problem though....

Our room was part of an atrium right over the pool area with a small balcony right off the room overlooking the lobby, pool, and breakfast areas. It was super nice and fun to be able to site up there and still be able to watch the goings on of the pool area.

You can tell it's a slightly older hotel, but the great lobby area, the indoor pool, the fabulously accommodating staff, and the meticulous cleanliness of the rooms really makes this one a winner. We'll definitely be back.

My only issue with this hotel is that if you want to get on the highway, you have to across traffic going in both directions and during busy times this was not always easy to do, to make things worse there are cars facing you across the road and they also want to across the traffic and a lot of them do not use their turn signals and because of that when there is an opening in traffic you need to wait to see what they are doing and it causes you to miss opportunities but you could avoid this by making a right turn and then making a U turn.

Overall a nice hotel. The one drawback was there were no wifi signals in the room they gave us initially. Had to change rooms

Great experience at this hotel, our second year staying there and we had no complaints.

Staff was great from check in to check out. Linsey in the restaurant was excellent.

Nice hotel at a reasonable price, but no free breakfast.

The heating is a bit noisy. Location is okay to drive to downtown. Swimming pool in the lobby is nice

Stayed for 4 nights. Staff was friendly and room was fine. I'd stay there again.

Overall hotel itself is good. But the staff and manager are really inexperience. They are not so bright and knowlegdable about the business transaction. I am not sure why they are hired to work there. Maybe cheap labor or pet peeve? They need positive business expertise.

This hotel is in scenic West Asheville where it is hard to beat this hotel for value. Right off the highway. It's very weird to have the pool come into the lobby area, but other than that, a nice little hotel. It was completely full both days we were there but everything ran smoothly. I think a revamp of their hotel guide is in order - there is no channel listing and they list waffles on the room service menu but no longer serve them.

My daughter and I stayed here while visiting the Biltmore house. I had requested the King non-smoking room when I booked the hotel but was told because I went through a third party I had to settle for what was left over. Needless to say I had to down grade our room. Some of the staff were helpful and friendly but others weren't and were very snippy. I don't recommend the restaurant as they were out of many things and were very slow. They don't offer a free continental breakfast and charged extra. As far as the rooms, they were clean and comfortable but all the lamp shades were burnt which wasn't very comforting. It was an ok stay but I won't book here again for our Christmas trip to Biltmore.

While we didn't use the indoor pool, it had one, along with a nice workout area. It was right off the highway, which was convenient, and everything else was nice, which was to be expected. All in all, can't really complain about anything! Thanks.

435 Smokey Park Hwy Asheville NC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located 2.3 mi (3.8 km) from Center for Spiritual Living, Holiday Inn Asheville Biltmore is within a 5-minute drive of Asheville Outlets. This 3-star hotel welcomes guests with 156 rooms and conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, breakfast is available for a fee.


Rooms

Guests can expect to find free WiFi and 27-inch a flat-screen TV with cable channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a coffee maker, and free weekday newspapers.


Property features

At Holiday Inn Asheville Biltmore, guests enjoy features like an indoor pool, a 24-hour fitness center, and a spa tub. There's free parking and an area shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Room, 1 King Bed, Smoking (LEISURE)

King 1 | Sleeps 2

Room, 2 Double Beds, Smoking

Full 2 | Sleeps 4

Suite, Non Smoking, Bathtub (Whirlpool)

Full 1 | King 1 | Sleeps 2

Suite, Smoking, Bathtub (Whirlpool)

Full 1 | King 1 | Sleeps 2

Guest reviews for Holiday Inn Asheville Biltmore

Everyone (8) Couples (13) Business (4) Family (25) Other (2) Friends (1)
5
Families

We eat at the restaurant in the hotel and it was really convenient and tasty

By on Jul 14, 2019

4
Families

place is nice. There just little confusion with our reservation in one of their staff. The other staff easily fixed the problem though....

By on Jul 6, 2019

4
Everyone

By on May 30, 2019

5
Everyone

By on May 18, 2019

3
Families Friends Families

Our room was part of an atrium right over the pool area with a small balcony right off the room overlooking the lobby, pool, and breakfast areas. It was super nice and fun to be able to site up there and still be able to watch the goings on of the pool area.

By on Apr 19, 2019

5
Everyone

By on Apr 11, 2019

5
Everyone

You can tell it's a slightly older hotel, but the great lobby area, the indoor pool, the fabulously accommodating staff, and the meticulous cleanliness of the rooms really makes this one a winner. We'll definitely be back.

By on Dec 23, 2018

3
Everyone

By on Nov 25, 2018

4
Everyone

By on Nov 12, 2018

4

only issue

Everyone

My only issue with this hotel is that if you want to get on the highway, you have to across traffic going in both directions and during busy times this was not always easy to do, to make things worse there are cars facing you across the road and they also want to across the traffic and a lot of them do not use their turn signals and because of that when there is an opening in traffic you need to wait to see what they are doing and it causes you to miss opportunities but you could avoid this by making a right turn and then making a U turn.

By on Apr 27, 2017

Holiday Inn Asheville Biltmore

435 Smokey Park Hwy, Asheville, NC 28806
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.