Holiday Inn Asheville Biltmore by IHG

3.0 star property

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Photo gallery for Holiday Inn Asheville Biltmore by IHG

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Lobby
Property amenity
BBQ/picnic area
Breakfast and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

View in a map
435 Smokey Park Hwy, Asheville, NC, 28806
  • Place, French Broad River
    ‪3 min drive‬
  • Place, Asheville Outlets
    ‪4 min drive‬
  • Place, Bob Lewis Ballpark
    ‪4 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪12 min drive‬

Room options

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(95 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Roll-in Shower (Comm, Mobil, Roll Shwr)

9.2 out of 10
Wonderful
(10 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Comm, Mobility, Access Tub)

9.2 out of 10
Wonderful
(11 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(32 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room

9.4 out of 10
Exceptional
(8 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Asheville

Located in South Asheville, Holiday Inn Asheville Biltmore by IHG is 2.1 mi (3.3 km) from Bob Lewis Ballpark and within a 10-minute drive of other popular attractions like Asheville Outlets. This 156-room, 3-star hotel has conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • WNC Farmers Market - 3 min drive - 3.3 miles
  • French Broad River - 3 min drive - 3.5 miles
  • Center for Spiritual Living - 3 min drive - 2.5 miles
  • Asheville Outlets - 4 min drive - 3.8 miles
  • Bob Lewis Ballpark - 4 min drive - 1.7 miles

Getting around

  • Asheville Regional Airport (AVL) - 14 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬14 min walk
  • ‪Dunkin' - ‬7 min walk
  • ‪Sonic Drive-In - ‬3 min drive

About this property

Holiday Inn Asheville Biltmore by IHG

At Holiday Inn Asheville Biltmore by IHG, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Other amenities at this hot springs hotel include conference space, a 24-hour business center, and a seasonal outdoor pool.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free weekday newspapers. Housekeeping is available on request.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7 to 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • 435 Grill

Things to do

  • 24-hour gym
  • Books
  • Games
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4,499 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Renovated entire property - May 2022
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per pet, per night
  • 2 total pets
  • Food and water bowls and an off-leash area are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 7 to 16.95 for adults, and USD 0 to 0 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 27 to September 30.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Asheville Biltmore Hotel
Biltmore Holiday Inn
Holiday Inn Asheville
Holiday Inn Asheville Biltmore
Holiday Inn Biltmore
Holiday Inn Biltmore Asheville
Holiday Inn Biltmore Hotel
Holiday Inn Biltmore Hotel Asheville
Holiday Inn Asheville Biltmore East Hotel Asheville

Frequently asked questions

Is a free cancellation option available at Holiday Inn Asheville Biltmore by IHG?

Holiday Inn Asheville Biltmore by IHG provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Asheville Biltmore by IHG?

As of Feb 27, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Asheville Biltmore by IHG on Mar 15, 2026 start from 95.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Holiday Inn Asheville Biltmore by IHG?

This hotel is situated in South Asheville, close to Biltmore Estate, Harrah's Cherokee Center - Asheville, and The Orange Peel. You'll also find Bob Lewis Ballpark and French Broad River within a short drive.

Is there parking available at Holiday Inn Asheville Biltmore by IHG?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Asheville Biltmore by IHG feature a casino on the premises?

No, Holiday Inn Asheville Biltmore by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Asheville Biltmore by IHG?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have access between 10:00 AM and 10:00 PM and the seasonal pool will be open from May 27 until September 30.

What amenities will couples enjoy at Holiday Inn Asheville Biltmore by IHG?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Holiday Inn Asheville Biltmore by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Asheville Biltmore by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Asheville Biltmore by IHG serves buffet breakfast for a surcharge on weekday mornings at 435 Grill.

Will Holiday Inn Asheville Biltmore by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Holiday Inn Asheville Biltmore by IHG for a fee of USD 30 per pet, per night. The property also provides an off-leash area and food and water bowls.

Are there connecting rooms at Holiday Inn Asheville Biltmore by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Holiday Inn Asheville Biltmore by IHG?

The closest major airport to Holiday Inn Asheville Biltmore by IHG is Asheville Regional Airport (AVL), which is 11.4 mi away (14 minutes by car).

Can I book a room with a balcony at Holiday Inn Asheville Biltmore by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Asheville Biltmore by IHG.

Holiday Inn Asheville Biltmore by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 620 out of 1002 reviews
Rating 8 - Good. 229 out of 1002 reviews
Rating 6 - Okay. 77 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel for an affordable price. I stayed here on a road trip from Colombia to Smokey Mountains. I didn't need anything fancy and this was above expectations. Friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2025

10/10 Excellent

Kathy

It⁸² was a perfect
Stayed 1 night in Dec 2025

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. The restaurant in the hotel was better than anywhere we ate in the area.
Stayed 3 nights in Nov 2025

6/10 Okay

Patricia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very disappointed with expedia this property it is NOT by the Biltmore as advertised it is unsafe and room was and very bad quality of sheets and towels bath towels had "hair" and folded as "cleaned terrible experience
Folding towels had hair
Folding towels had hair on it
Stayed 1 night in Nov 2025

2/10 Terrible

Kirsten

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Upon checking in, the front desk associate was screaming at someone on the phone, to the point another employee had to ask her to stop. This felt weird at the time, and now after the post checkout experience we have had, it all tracks. After checking out, we were incorrectly charged a damage fee for the room that we stayed in for one night. We called multiple times asking what was damaged and were told someone “wrote on a lamp” and we were being charged to replace it. We spoke to the front desk and management multiple times to ask for photos of said damage, none ever came. We were eventually told the charge would be reversed from the hotel by their Manager, Brooke Jones, and had to call three different times, it has been 2 weeks and we still have no refund. If you stayed here, check your credit card, someone is clearly giving themselves side holiday bonuses on guests dime…
Stayed 1 night in Nov 2025

10/10 Excellent

Gerald A

Stayed 1 night in Nov 2025

10/10 Excellent

Zixu

Stayed 2 nights in Nov 2025

10/10 Excellent

Irving, Raleigh

Stayed 2 nights in Nov 2025

8/10 Good

Erin

Traveled with pets
Liked: Amenities
Clean rooms. Elevator was not clean. Very friendly staff. Pet friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Gio

Stayed 3 nights in Nov 2025

10/10 Excellent

alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff was friendly and the pool was a hit!
Stayed 2 nights in Nov 2025

10/10 Excellent

Harvey

Business traveler
Liked: Staff & service, amenities
yes, excellent
Stayed 1 night in Nov 2025

2/10 Terrible

Donna

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2025

8/10 Good

Laura

Very nice!
Stayed 2 nights in Nov 2025

8/10 Good

Sunit

Stayed 2 nights in Nov 2025

10/10 Excellent

Segundo

Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Monica

Stayed 1 night in Nov 2025

10/10 Excellent

Kristina

Promised a cot at check in and two hours later told it is illegal in Asheville to have cot and room for three year old so they offered to comp breakfast but lol no breakfast due to staff shortage …
Stayed 1 night in Nov 2025

10/10 Excellent

Georgia

Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

6/10 Okay

CARMEN

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hot water went out took hours to fix couldn’t take a shower
Stayed 2 nights in Oct 2025

8/10 Good

Lorrie

Stayed 1 night in Nov 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was clean. There were large bottles of shampoo, conditioner, body wash, soap, and lotion in the bathroom. We ate at the onsite restaurant, and the food and service was great. One elevator was out of order, but there was another one that worked.
Stayed 1 night in Nov 2025