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Recent guest reviews

The hotel location is very convenient to the Biltmore and access to the freeway.

Nice property with plenty areas for dog walking with dog bags. Pleasant staff.

Great staff, wonderful dog areas, good pool and hot tub! Definitely return

The employees were very nice and friendly and the breakfast crew was also very very nice

Clean, well maintained but a bit dated. The staff was fantastic.

We eat at the restaurant in the hotel and it was really convenient and tasty

place is nice. There just little confusion with our reservation in one of their staff. The other staff easily fixed the problem though....

Our room was part of an atrium right over the pool area with a small balcony right off the room overlooking the lobby, pool, and breakfast areas. It was super nice and fun to be able to site up there and still be able to watch the goings on of the pool area.

You can tell it's a slightly older hotel, but the great lobby area, the indoor pool, the fabulously accommodating staff, and the meticulous cleanliness of the rooms really makes this one a winner. We'll definitely be back.

My only issue with this hotel is that if you want to get on the highway, you have to across traffic going in both directions and during busy times this was not always easy to do, to make things worse there are cars facing you across the road and they also want to across the traffic and a lot of them do not use their turn signals and because of that when there is an opening in traffic you need to wait to see what they are doing and it causes you to miss opportunities but you could avoid this by making a right turn and then making a U turn.

Overall a nice hotel. The one drawback was there were no wifi signals in the room they gave us initially. Had to change rooms

Smokey Park Hwy Asheville NC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located in West Asheville, Holiday Inn Asheville Biltmore, an IHG Hotel is within a 10-minute drive of popular attractions such as Asheville Outlets and North Carolina Arboretum. This 156-room, 3-star hotel has conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

All 156 rooms feature refrigerators, coffee makers, and free weekday newspapers. Guests can expect free WiFi and 27-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also standard. Housekeeping is available on request.


Property features

At Holiday Inn Asheville Biltmore, an IHG Hotel, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. There's free parking and an area shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Room, 2 Queen Beds, Non Smoking (Remodeled)

2 Queen Beds | Sleeps 4

Suite, Non Smoking (1 Bed, Whirlpool Tub)

1 Twin Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking (Hear, Roll In Shwr)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Asheville Biltmore, an IHG Hotel

Everyone (13) Business (1) Couples (3) Family (7)
4
Family with small children

The hotel location is very convenient to the Biltmore and access to the freeway.

By on Jun 1, 2021

Review comment responded on Jun 1, 2021

Hello, Thank you so much for staying with us we are so happy that you enjoyed our location; Come back and see us again!

3
Everyone

By on Mar 28, 2021

Review comment responded on Apr 10, 2021

Thank you for staying with us! If there is something we can change to improve your experience, please let us know!

5
Everyone

By on Jan 5, 2021

Review comment responded on Jan 7, 2021

Dear Anonymous, Thank you so much for staying with us and sharing your experience. If there is anything we can do to make your next stay even better, please don't hesitate to let us know!

2
Everyone

By on Sep 21, 2020

Review comment responded on Sep 24, 2020

Dear Anonymous, Thank you for taking the time to share your score with us. We are concerned that we only received a 2 out of 5. Please reach out to me at the hotel so we can help make this right!

5
Family

Nice property with plenty areas for dog walking with dog bags. Pleasant staff.

By on Aug 8, 2020

Review comment responded on Aug 10, 2020

We love dogs! The best part of our day is when our furry guests visit us at the desk for treats. We hope to see you and your humans again soon.

4
Everyone

Great staff, wonderful dog areas, good pool and hot tub! Definitely return

By on Jan 25, 2020

Review comment responded on Feb 21, 2020

Thank you, we are happy you enjoyed your stay. We look forward to your next visit. Our outdoor pool will open after Memorial Day. It's a lot of fun to be able to swim in and out of the hotel!

5
Family with small children

The employees were very nice and friendly and the breakfast crew was also very very nice

By on Dec 16, 2019

5
Everyone

By on Nov 8, 2019

Review comment responded on Nov 10, 2019

Thank you for your feedback. We are glad to hear you enjoyed your stay.

5
Partner Couples

Clean, well maintained but a bit dated. The staff was fantastic.

By on Aug 5, 2019

5
Family

We eat at the restaurant in the hotel and it was really convenient and tasty

By on Jul 14, 2019

Holiday Inn Asheville Biltmore, an IHG Hotel

435 Smokey Park Hwy, Asheville, NC 28806
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