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Recent guest reviews

Great location. Very friendly staff. Super trendy! Only small gripe is that the coffee shop in the hotel closed mid morning

Mold in shower, no wash clothes, no bathroom amenity kit, no coffee condiments, no replenishments of anything during stay. People were screaming in the street all night. We did not sleep well for two nights.

Very friendly staff, clean and cool rooms and everyone was sweet to our pup! Perfect location too.

Aloft downtown is in the middle of everything, restaurants, breweries, wine shops.

Great staff, property and location. We always stay here when near Asheville.

Property was both unique & well maintained. Staff was extremely helpful, courteous & prompt.

Everything seemed old and not quite clean. The hotel room had a musty smell. The walls and doors are thin and you can hear everything going on, including lots of dog barking.

Excellent location. Clean and.spaces rooms. Friendly staff.

Clean rooms, great staff. Dog/pet friendly. Would definitely come again.

Was good. Nice beds. Clean. Would stay again. Now just typing to get 50 characters

Cool place. Rescue dogs available in the lobby; who the staff takes good care of. Lacking a microwave in the room but one is in the lobby. Parking is included and excellent, close to DD’s, Barleys, Breakout, and The Pinball Museum, all of which I highly recommend.

Spectacular location - great views - large room - loved it!

Loved my short stay at ALoft. The location is the best for downtown Asheville. The lobby is perfect for hanging out with friends and grabbing a bite to eat or something to drink. The hotel is dog friendly too. The rooms are just big enough and updated with the most modern styles. Parking in the garage is convenient, but look for the hotel entrance before you park because the exits can be confusing.

Love the hotel! Modern, clean, right in the heart of all the breweries!

More light in rooms other than natural light Open window option for allergy prone

Excellent service! Love the fact it is so dog friendly and family friendly! Great location too!

The staff was wonderful. the room was comfortable and the location perfect.

Biltmore Avenue Asheville NC

Hotel highlights

  • Walking distance to The Orange Peel and Pack Square
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Downtown Asheville, Aloft Asheville Downtown is adjacent to The Orange Peel and within a 5-minute walk of other popular sights like Pack Square. This 115-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a fitness center.


Dining

Enjoy a bite to eat at the hotel's bistro, or relax with a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to 11:00 AM.


Rooms

All 115 rooms feature iPod docks, refrigerators, and coffee makers. 42-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer designer toiletries. Safes, phones, and ironing boards are also standard. Housekeeping is available on request.


Property features

At Aloft Asheville Downtown, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. Self parking is offered for USD 10.00 per day. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and a seasonal outdoor pool.

Room options

aloft, Room, 1 King Bed, Non Smoking, Mountain View

1 King Bed | Sleeps 2

aloft, City Room, 2 Queen Beds, Non Smoking, City View

2 Queen Beds | Sleeps 4

aloft, Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

aloft, Room, 2 Queen Beds, Non Smoking, Mountain View

2 Queen Beds | Sleeps 4

Guest reviews for Aloft Asheville Downtown

Everyone (19) Couples (5) Family (4) Other (2) Friends (1)
5
Everyone

By on Jun 3, 2021

5
Family

Great location. Very friendly staff. Super trendy! Only small gripe is that the coffee shop in the hotel closed mid morning

By on Jun 3, 2021

Review comment responded on Jun 3, 2021

Thank you so much! I am sorry that coffee station wasn't open for you. When you come back to see us again let one of our desk agents know you would like some coffee and we will be happy to make something for you.

3
Partner Couples

Mold in shower, no wash clothes, no bathroom amenity kit, no coffee condiments, no replenishments of anything during stay. People were screaming in the street all night. We did not sleep well for two nights.

By on Jun 2, 2021

Review comment responded on Jun 3, 2021

Good afternoon, Thank you for choosing to stay at the Aloft Asheville Downtown and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent this issue from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

5
Partner Couples

Very friendly staff, clean and cool rooms and everyone was sweet to our pup! Perfect location too.

By on Mar 28, 2021

Review comment responded on Mar 29, 2021

Dear Anonymous, We are delighted to see that you had a great experience. We hope to serve you again shall your travels bring you back to Asheville.

4
Everyone

By on Mar 26, 2021

Review comment responded on Apr 6, 2021

Thank you for staying with us! We appreciate your feed back!

5
Everyone

Aloft downtown is in the middle of everything, restaurants, breweries, wine shops.

By on Feb 15, 2021

Review comment responded on Feb 15, 2021

Dear Anonymous, Thank you for providing your wonderful feedback. We are delighted to see that you had a great experience. We hope to serve you again soon.

5
Family

Great staff, property and location. We always stay here when near Asheville.

By , from New Bern, NC on Jan 5, 2021

Review comment responded on Jan 5, 2021

Dear Donald, Thank you for providing your amazing feedback about your recent stay at the Aloft. We love to see you have a great experience. We hope to host you again shall your travels bring you back to Asheville!

5
Friends Business Business

Property was both unique & well maintained. Staff was extremely helpful, courteous & prompt.

By on Sep 26, 2020

Review comment responded on Oct 30, 2020

We are so glad to hear you received great service and were pleased with our hotel cleanliness. Thank you so much for your feedback.

4
Everyone

By on Sep 16, 2020

Review comment responded on Nov 6, 2020

Thank you! Hope to see you again!

3
Everyone

Everything seemed old and not quite clean. The hotel room had a musty smell. The walls and doors are thin and you can hear everything going on, including lots of dog barking.

By on Dec 7, 2019

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