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Recent guest reviews

Very comfortable stay in a good part of town for walking. So much to do nearby.

Pillows were unacceptable. Old and lumpy. Asked for new ones and they were just as bad. Also, asked for late checkouts and was extended until 1pm only. With Starwood, it be 3pm. Service has certainly diminished since Marriott has taken over.

This property smelled wonderfully like fresh linen. ... all of the time! It is a pet friendly property and there were many guests with dogs! I would never known that there were so many fur babies in residence had I not seen them in the hallways.

Great location in downtown Asheville! Great roof top area with fire pits, pool, lots of seating and a beautiful view of the mountains and sunset!! VERY pet friendly and love that they do the foster dog:)

Great location. Very friendly staff. Super trendy! Only small gripe is that the coffee shop in the hotel closed mid morning

Mold in shower, no wash clothes, no bathroom amenity kit, no coffee condiments, no replenishments of anything during stay. People were screaming in the street all night. We did not sleep well for two nights.

Very friendly staff, clean and cool rooms and everyone was sweet to our pup! Perfect location too.

Aloft downtown is in the middle of everything, restaurants, breweries, wine shops.

Great staff, property and location. We always stay here when near Asheville.

Property was both unique & well maintained. Staff was extremely helpful, courteous & prompt.

Everything seemed old and not quite clean. The hotel room had a musty smell. The walls and doors are thin and you can hear everything going on, including lots of dog barking.

Excellent location. Clean and.spaces rooms. Friendly staff.

Clean rooms, great staff. Dog/pet friendly. Would definitely come again.

Was good. Nice beds. Clean. Would stay again. Now just typing to get 50 characters

Cool place. Rescue dogs available in the lobby; who the staff takes good care of. Lacking a microwave in the room but one is in the lobby. Parking is included and excellent, close to DD’s, Barleys, Breakout, and The Pinball Museum, all of which I highly recommend.

Biltmore Avenue Asheville NC

Hotel highlights

  • Steps from Wicked Weed Brewing and The Orange Peel
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Downtown Asheville, Aloft Asheville Downtown is next to popular attractions like Wicked Weed Brewing and The Orange Peel. This 115-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a gym.


Dining

Enjoy a bite to eat at the hotel's bistro, or relax with a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to 11:00 AM.


Rooms

Guests can expect free WiFi and 42-inch LCD TVs with digital channels. Beds sport premium bedding and bathrooms offer designer toiletries. Other standard amenities include iPod docks, refrigerators, and coffee makers. Housekeeping is available on request.


Property features

At Aloft Asheville Downtown, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 15.00 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a meeting room.

Room options

aloft, Room, 1 King Bed, Non Smoking, Mountain View

1 King Bed | Sleeps 2

aloft, Room, 2 Queen Beds, Non Smoking, City View

2 Queen Beds | Sleeps 4

aloft, Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

aloft, Room, 2 Queen Beds, Non Smoking, Mountain View

2 Queen Beds | Sleeps 4

Guest reviews for Aloft Asheville Downtown

Everyone (21) Couples (5) Family (4)
5
Everyone

By on Mar 25, 2022

5
Partner Couples

Very comfortable stay in a good part of town for walking. So much to do nearby.

By on Mar 19, 2022

Review comment responded on Mar 19, 2022

Thank you so much fopr staying with us Quentin! Asheville is an awesome city and we can't wait to host you on your next visit!

2
Family

Pillows were unacceptable. Old and lumpy. Asked for new ones and they were just as bad. Also, asked for late checkouts and was extended until 1pm only. With Starwood, it be 3pm. Service has certainly diminished since Marriott has taken over.

By , from Pompano Beach on Mar 3, 2022

Review comment responded on Mar 4, 2022

We are very sorry that we were unable to extend a later check-out to you during your stay. We value your feedback, especially about the pillows which we can absolutely work on! We hope to see you again so that we can show you the level of service that you expect and deserve.

5
Partner Couples

This property smelled wonderfully like fresh linen. ... all of the time! It is a pet friendly property and there were many guests with dogs! I would never known that there were so many fur babies in residence had I not seen them in the hallways.

By on Feb 22, 2022

Review comment responded on Feb 25, 2022

Thank you so much for your kind words Patricia! We also love having fur babies all over the hotel! We look forward to seeing you again some time soon!

5
Friends

Great location in downtown Asheville! Great roof top area with fire pits, pool, lots of seating and a beautiful view of the mountains and sunset!! VERY pet friendly and love that they do the foster dog:)

By on Dec 10, 2021

Review comment responded on Dec 10, 2021

Thank you so much for this very kind review!

2
Everyone

By on Sep 14, 2021

5
Everyone

By on Jun 3, 2021

Review comment responded on Jun 14, 2021

Thank you so much! We look forward to seeing you again!

5
Family

Great location. Very friendly staff. Super trendy! Only small gripe is that the coffee shop in the hotel closed mid morning

By on Jun 3, 2021

Review comment responded on Jun 3, 2021

Thank you so much! I am sorry that coffee station wasn't open for you. When you come back to see us again let one of our desk agents know you would like some coffee and we will be happy to make something for you.

3
Partner Couples

Mold in shower, no wash clothes, no bathroom amenity kit, no coffee condiments, no replenishments of anything during stay. People were screaming in the street all night. We did not sleep well for two nights.

By on Jun 2, 2021

Review comment responded on Jun 3, 2021

Good afternoon, Thank you for choosing to stay at the Aloft Asheville Downtown and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent this issue from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

5
Partner Couples

Very friendly staff, clean and cool rooms and everyone was sweet to our pup! Perfect location too.

By on Mar 28, 2021

Review comment responded on Mar 29, 2021

Dear Anonymous, We are delighted to see that you had a great experience. We hope to serve you again shall your travels bring you back to Asheville.

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