- Charges for extra guests may apply and vary depending on the property's policy.
- A credit card for incidental charges and a government-issued photo ID are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Carte Blanche, Diners Club, Discover, JCB International, MasterCard, and Visa.
- Registered guests are the only ones allowed in guestrooms.
Hotel Indigo Asheville Downtown
3.5 out of 5.0
4.4
out of 5
"Very good!"
See all 94 reviews
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Recent guest reviews
The staff at Hotel Indigo is very helpful for all of your needs. The rooms are comfortable. The location is convenient and walkable for all of the fun things to do in Asheville.
Very nice and modern hotel, close to downtown! Will definitely be back!
Great location with easy interstate access and very walkable to various downtown sites. Early February might not be the ideal season, but it was fun to wander through the shops and see the vintage architecture.
I hopped across the mountains from Knoxville for a fun night of drinking, concerting, and hanging with a good buddy. Everyone at the Indigo was super pleasant! Friendly without being informal, prompt and accommodating, just a real delight! Shouts to whomever gave me a mountainview room upgrade! I can’t wait to come back.
Glad we decided to book here. Nice room, nice staff and good breakfast. My only gripe...our mixed bar drinks weren't very good.
Excellent for walking distance to great food and shoppping. Staff were helpful, friendly, and great with directions and recommendations. The room was clean and very modern. Easy to get back on the interstate also. We had a wonderful stay.
Excellent hotel with modern furnishings, textures and decor. Friendly staff and located within walking distance to restaurants and bars.
Very nice roomy with a great view from upper floors. Very courteous staff. Some features of room had design and appearance over practicality such as the lack of towel bars and one huge counter top with only one sink. Uh? The shower very elegant could easily accommodate a party of five but only one "rain" type showerhead. Parking is extra for what is a pretty expensive room to begin with...I've take a 5 day cruise with entertainment and food for what I spent just on boarding at this location for 4 days thus price for value is knocking at the upper limits and probably won't do that again now that I have "stayed downtown" this time. Certainly since we aren't using the room to entertain other options are more reasonably priced (including the parking). We didn't eat at the hotel so can't comment on food quality.
Staff and service is amazing. Reid (Valet) was so personalble and helpful and kind. Monday afternoon FO manager (gentleman) was efficient, kind and quick. Night audit, check out- everyone was great. Housekeeper on 5th floor Tuesday was very kind and told me to have a nice day on my departure... Loved the spacious bedroom and amazing shower and Aveda amenities. Hotel is under construction so I didn't give it a perfect score, but overall, I'd rather stay at Hotel Indigo than anywhere else in asheville!
The hotel is nice, clean, modern with a good location. We have stayed here before without any prb, however upon check-in this time, we were told that we were required to use their valet service (which was different than last year). We didn't want the valet service, but were fine with. We left the hotel for dinner and our car was still sitting in the same place we parked it at the front of the hotel, I checked the doors and the valet had left it unlocked. When I went back into the hotel to ask about it, the valet was very rude. He did not have an explanation as to why our car was still sitting there unlocked, nor did he seem to care that we were concerned about it. The following morning at check-out our car was still in the same place we had parked it. The morning valet staff (who was nicer than the PM staff) did pull our car to the front door for us, However it was only about 20 ft that he drove it. The hotel had the audacity to charge us $18 for a valet service they did not perform and we did not want to begin with. Due to this issue, I don't think we stay here again
My husband and I went to Asheville this past weekend for an adult getaway and stayed at Hotel Indigo. What a wonderful experience! The hotel staff were all so friendly and helpful! The valet drivers were super fast at getting your car for you. It was EXTREMELY cold and had snowed about 6 inches and the valet guys were still smiling! The hotel is doing construction to the lobby/restaurant so if you are wanting a hotel with a nice romantic place to eat, I would wait a few weeks before staying here (6 weeks before it will be ready). They do have a room set up for breakfast and dinner but we chose to not eat at the hotel (not a very romantic setting which is what we wanted). The rooms are very clean and beds are comfortable. We had an AWESOME time in Asheville and will definitely come to stay at Hotel Indigo again.
From the time we pulled up to the front door we had a great experience. The staff was some of the most personable and helpful that we have seen anywhere. Clean, comfortable, and modern rooms and facilities. Loved the layout of the room and bathroom. Easy downtown walk to shopping and restaurants. Wouldn't hesitate to stay here again.
Good location close to shopping and restaurants. Modern, clean, comfortable facility and rooms. Great.views of the mountains from the room! Friendly helpful staff!!!
The hotel was close to everything downtown and very modern and boutique type with everyone very nice and helpful.
Second visit to Asheville. Overall had a great experience. Would definitely say the hotel added to the whole experience. Check-in/ check out was very pleasant. Hotel staff was very friendly. Valet with location made traveling to downtown as well hiking very convenient. Would definitely consider saying again.
well located - 2 blocks to shopping and start of downtown. parking is in basement garage allowing for easy loading and unloading. food in café for breakfast great and reasonably priced all staff helpful and friendly. concierge on staff also very helpful. would definitely stay there again. fyi take pets although we didn't bring one.
My wife and I stayed at the Indigo to celebrate our 25th wedding anniversary. It is location is excellent: right off of 240 (the beltway around Asheville) and within very easy walking distance of Asheville's historic downtown shopping and dinning. Our room was large and comfortable. The staff were all very friendly and helpful. We had our dog with us and the hotel was good for him, as well, with grassy areas to visit less than a block from the front door of the hotel. We had a great visit and will surely stay at the Indigo again!
There is probably not a better place to stay when visiting the downtown area of Asheville.
There is no property to this hotel- surrounded by concrete parking lots on two sides, exit ramp on another and a street on the other side- I get the modern look, etc, it appears cheap though, uninviting, and basic- nothing special at all- you can hear every cough, footstep, etc of your neighbors- being downtown and having to still walk quite a distance isn't a perk of this hotel- I've always heard great things about this establishment- I'd never stay there again- especially for the money- when you can stay at historic Grove Park Inn or The Biltmore for the SAME price!
This is a very nice hotel. Me and my wife went there for our 6th anniversary. Check in is a little bit of an issue when they are busy. It's just a tight place to try and park with limited space. The valet guys do an excellent job though. We stayed in room 915 which has an amazing view. Room service was excellent. My only complaint is the price. It was over $400.
Hotel highlights
- Walking distance to U.S. Cellular Center
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- 24-hour fitness center
Located in Downtown Asheville, Hotel Indigo Asheville Downtown is within a 5-minute walk of sights such as U.S. Cellular Center and Basilica of Saint Lawrence. This 115-room, 3.5-star hotel welcomes guests with a restaurant, a 24-hour fitness center, and free in-room WiFi. It's in central Asheville and also a short walk from Asheville Convention and Visitors Bureau and Grove Arcade.
Dining
Sit down for a leisurely bite to eat at the onsite bistro, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 6 AM to 11 AM.
Rooms
All of Hotel Indigo Asheville Downtown's 115 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free local calls. Guests can expect free WiFi and wired Internet, along with LCD TVs. Bathrooms offer hair dryers and free toiletries. In-room massages are available, and other amenities include ironing boards and desks. Limited housekeeping is available.
Property features
Guests of Hotel Indigo Asheville Downtown enjoy a 24-hour fitness center, free WiFi in public areas, and a meeting room. Valet parking is available for USD 18.00 per night. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a 24-hour business center, a computer station, and express check-in.
Guest reviews for Hotel Indigo Asheville Downtown
Everyone
The staff at Hotel Indigo is very helpful for all of your needs. The rooms are comfortable. The location is convenient and walkable for all of the fun things to do in Asheville.
great stay
Everyone
Very nice and modern hotel, close to downtown! Will definitely be back!
Review comment
Mark responded on Feb 7, 2018
Thank you, Ron! Please come back soon!
nice, clean, modern
Couples
Great location with easy interstate access and very walkable to various downtown sites. Early February might not be the ideal season, but it was fun to wander through the shops and see the vintage architecture.
Review comment
Mark responded on Feb 5, 2018
Thank you for your business, David! I am glad you liked out hotel. Please come back and visit us again soon!
downtown funtown!
Everyone
I hopped across the mountains from Knoxville for a fun night of drinking, concerting, and hanging with a good buddy. Everyone at the Indigo was super pleasant! Friendly without being informal, prompt and accommodating, just a real delight! Shouts to whomever gave me a mountainview room upgrade! I can’t wait to come back.
Review comment
Mark responded on Feb 5, 2018
Thank you for your kind words, Laura! I am so glad you enjoyed your stay with us! You're welcome for the upgrade.
very nice stay in asheville
Everyone
Glad we decided to book here. Nice room, nice staff and good breakfast. My only gripe...our mixed bar drinks weren't very good.
Review comment
Mark responded on Jan 2, 2018
Thank you so much for your feedback! I'm glad you enjoyed your stay!
great location. friendly service.
Everyone
Excellent for walking distance to great food and shoppping. Staff were helpful, friendly, and great with directions and recommendations. The room was clean and very modern. Easy to get back on the interstate also. We had a wonderful stay.
Review comment
Mark responded on Nov 21, 2017
Thank you for your business! I'm glad you enjoyed your stay with us!
high-end, modern decor
Everyone
Excellent hotel with modern furnishings, textures and decor. Friendly staff and located within walking distance to restaurants and bars.
excellent location for downtown activities.
Everyone
Very nice roomy with a great view from upper floors. Very courteous staff. Some features of room had design and appearance over practicality such as the lack of towel bars and one huge counter top with only one sink. Uh? The shower very elegant could easily accommodate a party of five but only one "rain" type showerhead. Parking is extra for what is a pretty expensive room to begin with...I've take a 5 day cruise with entertainment and food for what I spent just on boarding at this location for 4 days thus price for value is knocking at the upper limits and probably won't do that again now that I have "stayed downtown" this time. Certainly since we aren't using the room to entertain other options are more reasonably priced (including the parking). We didn't eat at the hotel so can't comment on food quality.
love the hotel inidgo.
Everyone
Staff and service is amazing. Reid (Valet) was so personalble and helpful and kind. Monday afternoon FO manager (gentleman) was efficient, kind and quick. Night audit, check out- everyone was great. Housekeeper on 5th floor Tuesday was very kind and told me to have a nice day on my departure... Loved the spacious bedroom and amazing shower and Aveda amenities. Hotel is under construction so I didn't give it a perfect score, but overall, I'd rather stay at Hotel Indigo than anywhere else in asheville!
nice hotel, poor customer service
Everyone
The hotel is nice, clean, modern with a good location. We have stayed here before without any prb, however upon check-in this time, we were told that we were required to use their valet service (which was different than last year). We didn't want the valet service, but were fine with. We left the hotel for dinner and our car was still sitting in the same place we parked it at the front of the hotel, I checked the doors and the valet had left it unlocked. When I went back into the hotel to ask about it, the valet was very rude. He did not have an explanation as to why our car was still sitting there unlocked, nor did he seem to care that we were concerned about it. The following morning at check-out our car was still in the same place we had parked it. The morning valet staff (who was nicer than the PM staff) did pull our car to the front door for us, However it was only about 20 ft that he drove it. The hotel had the audacity to charge us $18 for a valet service they did not perform and we did not want to begin with. Due to this issue, I don't think we stay here again
Thank you for your comments, John! I am so glad you enjoyed your stay with us!