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Recent guest reviews

New and had all the essentials. Only problem was it was loud above us.

I found a really good price on Orbitz for a one-night stay a few days before Christmas. Parking was incredibly convenient. There's a gas-powered fire pit by the parking lot. The free continental breakfast is much appreciated, but I've seen a better variety of foods at other hotel free breakfasts. Thankfully, they leave the orange juice and apple juice machine on 24-7. They have some COVID safety practices, but I think there could be more. The woman at the front desk is VERY nice. However, I had one towel that had a red stain on it, and that was a turnoff. I took a photo of the dirty towel, and when I showed it to the front desk, they gave me a small discount. The thermostat is a bit hard to control, and my room was either a little bit too hot or too cold.

n/a

Awesome place to stay, room was very clean and staff was very courteous, will definitely stay again anytime I visit Asheville again.

The hotel was reasonably close to downtown Asheville, and not expensive. It was cheap, the breakfast had gluten-free options (you could ask for corn tortillas for the egg taco things -- and the staff was very helpful). Also the room was clean and smelled nice. My one complaint was the parking -- there were not enough spots to begin with and a couple of guests parked their pick-up trucks with trailers sideways along several spots (10 spots taken up by two trucks!). This left only one or two spots in the adjacent parking lot. They should have told those guests to park in a jack-knifed fashion to save space, but they were too "polite" to do so (i.e., too compliant -- in a bad way).

Easy breakfast with several options, great for kids! Front desk night staff not very helpful for recommendations- come knowing what you plan to do.

Messed up my check in and gave me the wrong room. Then had endless tiny ants in my room

It was nice because it was new and very affordable. The insulation between the walls and ceiling though was poor as you heard everything from every from talking to toilet flushing. There was a gap in the door jam from the door handle to the floor, that you could clearly see through. We hung a towel over the door handle. You could tell the hotel was tossed up quickly with little inspection. We were only staying for the night and for $106 OTD for a Saturday night....I sucked it up.

I like the location it was close to activities. The décor was nice the view was no appealing though.

Very clean and modern rooms. Felt safe and secure. Shopping extremely close

Internet service is terrible. The room clock is so bright I had to cover it to sleep. The shower water pressure was very low.

Room was ready early, very clean, I like that the floor is tile, not carpet. Bed was very comfortable, grab and go breakfast great! We spent the whole day touring Biltmore and had a fine stay.

Fast and friendly service. Clean rooms and easily accessible.

The rooms were not sound proof. Could here everything out in the hallway. Between 9 and 10:30 pm there was a domestic dispute going on across the hall from us. We are trying to sleep and finally after a long time, called down to the front desk to complain about it. The next morning we stated that to the front desk clerk. She wasn't told nothing about it from the previous clerk.

This property was brand new, very clean and well maintained. Staff with friendly and helpful.

Tunnel Rd Asheville NC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool
  • 24-hour fitness center

Located within a mile (2 km) of Asheville Mall, GLō Best Western Asheville Tunnel Road is within 2 miles (3 km) of Innsbruck Mall. This 3-star hotel welcomes guests with 72 rooms and conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.


Rooms

50-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include refrigerators, coffee makers, and free local calls.


Property features

Guests staying at GLō Best Western Asheville Tunnel Road enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a 24-hour business center, express check-in, and express check-out.

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Guest reviews for GLō Best Western Asheville Tunnel Road

Everyone (9) Couples (6) Family (20)
4
Family

New and had all the essentials. Only problem was it was loud above us.

By on Jul 14, 2022

Review comment responded on Jul 14, 2022

Thank you so much for this review! We would love to host you once again should your travels bring you back to Asheville!

4
Everyone

I found a really good price on Orbitz for a one-night stay a few days before Christmas. Parking was incredibly convenient. There's a gas-powered fire pit by the parking lot. The free continental breakfast is much appreciated, but I've seen a better variety of foods at other hotel free breakfasts. Thankfully, they leave the orange juice and apple juice machine on 24-7. They have some COVID safety practices, but I think there could be more. The woman at the front desk is VERY nice. However, I had one towel that had a red stain on it, and that was a turnoff. I took a photo of the dirty towel, and when I showed it to the front desk, they gave me a small discount. The thermostat is a bit hard to control, and my room was either a little bit too hot or too cold.

By , from Los Angeles on Feb 1, 2022

Review comment responded on Feb 1, 2022

Thank you for your review and feedback! We appreciate your recent stay with us and hope to see you again soon!

5
Family

n/a

By on Dec 19, 2021

Review comment responded on Dec 20, 2021

Thank you for this review! We would love to host you once again should your travels bring you back to Asheville!

5
Everyone

By on Aug 12, 2021

5
Business Business

Awesome place to stay, room was very clean and staff was very courteous, will definitely stay again anytime I visit Asheville again.

By on Aug 12, 2021

Review comment responded on Aug 12, 2021

Thank you so much for this review! We appreciate all of your feedback and we're so happy you enjoyed your stay. We would love to host you once again should your travels bring you back to Asheville!

4
Family

The hotel was reasonably close to downtown Asheville, and not expensive. It was cheap, the breakfast had gluten-free options (you could ask for corn tortillas for the egg taco things -- and the staff was very helpful). Also the room was clean and smelled nice. My one complaint was the parking -- there were not enough spots to begin with and a couple of guests parked their pick-up trucks with trailers sideways along several spots (10 spots taken up by two trucks!). This left only one or two spots in the adjacent parking lot. They should have told those guests to park in a jack-knifed fashion to save space, but they were too "polite" to do so (i.e., too compliant -- in a bad way).

By on Aug 4, 2021

Review comment responded on Aug 5, 2021

Thank you for your review and feedback. We hope to have the opportunity of welcoming you back in the future!

5
Everyone

By on Aug 1, 2021

4
Family with small children

Easy breakfast with several options, great for kids! Front desk night staff not very helpful for recommendations- come knowing what you plan to do.

By on Jul 27, 2021

Review comment responded on Jul 27, 2021

Thank you for your review! I have passed your feedback onto the respective area on property. We would love to host you once again should your travels bring you back to Asheville!

3
Everyone

Messed up my check in and gave me the wrong room. Then had endless tiny ants in my room

By on Jun 11, 2021

Review comment responded on Jun 11, 2021

Thank you for your recent stay with us. I'm sorry that we did not meet all of your expectations. I have passed your feedback onto the respective area on property. We hope to have the opportunity of welcoming you back on your next trip to Asheville!

4
Family Family

It was nice because it was new and very affordable. The insulation between the walls and ceiling though was poor as you heard everything from every from talking to toilet flushing. There was a gap in the door jam from the door handle to the floor, that you could clearly see through. We hung a towel over the door handle. You could tell the hotel was tossed up quickly with little inspection. We were only staying for the night and for $106 OTD for a Saturday night....I sucked it up.

By on Feb 22, 2021

Review comment responded on Feb 22, 2021

Thank you for your review and recent stay with us. I have passed your feedback onto the respective area on property. We hope you will stay with us again in the future, we wish you all the best!

GLō Best Western Asheville Tunnel Road

509 Tunnel Rd, Asheville, NC 28805
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