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Renaissance Asheville Hotel

3.5 out of 5.0

Recent guest reviews

Great location in Asheville and close to the BRP. Clean, parking and nice staff.

Great on site bistro-nice indoor pool area with plenty of seating.

This was my second stay in this hotel. It's very nice, clean, comfortable, and in a great location in downtown Asheville.

They Missed cleaning our room! Very disappointed with that. This is an expensive Renaissance... really!? Also did not have feather free bedding prepared as requested. Did change over bedding as we came into the room. Assured us feather free. Two pillows were not and I had an asthma attack. They were kind enough to refund one night stay out of our two nights. Still the take full responsibility for these things. The best for comfortable the bedding and linens were wonderful. This is an upgraded hotel but still needs or work for sure. The best part was that it was a wonderful location and the staff was very friendly.

Convenient location, easy to walk downtown. Several restaurants & shops within a couple of blocks. Beautiful, eclectic decor. Very helpful staff. We were able to book our trolley tour right in the lobby & it picked us up right in front. Room was clean & comfortable. Great Hot Tub & large pool area with better than usual hours (open 6am-11pm). We loved it!

Wonderful older hotel located within walking distance of downtown Ashville. Rooms spotless although a bit on small side. Perfectly quiet and staff friendly and Staff accommodating. Once again super stay.

I’ve stayed at the Asheville Renaissance numerous times, and is always an enjoyable experience. It’s location within a block of everything core downtown Asheville has to offer with plenty of parking makes it number 1. It is a Renaissance Hotel and their properties world wide lean luxurious with all amenities. The Asheville Renaissance is older and around the edges was getting a little shop worn, still old luxurious, great staff, but needed a face lift. When I booked my most recent stay I did it through Orbitz not talking directly to hotel. The Asheville Renaissance is currently undergoing a much needed renovation, but there is construction on going, some facilities, like the pool is closed, and regular work out area greatly diminished. They made accommodations for workouts close by at the YMCA, but it’s the Y not a luxury hotel. That said it still was a great vacation stay for me, I look forward to polished shined and upgraded property on my next return. PS-Renaissance Asheville, please spruce up the exterior of the building and give it landscape makeover as well, it’s win win against your Hotel competitors.

Overall it was a good experience, there were a few hickups along the way though. I went to eat dinner at the restaurant(which had decent food, if a bit over priced) and it took 10 minutes before anyone came to the host desk to seat me, and not because they were busy, there was only one other occupied table in the restaurant. One of the other staff had to go get someone before I was seated. The room itself was decent, Ive stayed in a lot worse, but you could tell it was a little less cared for than it used to be, like this used to be a fancy hotel but now is a little forgotten. I also had the room next to the elevators and not only could I hear the guests, but the employees walked around through the night with walkie talkies. The house keeping staff also barged into the room while I had the do not disturb sign on the door an hour and a half before checkout. Over all I would stay there again. Its right on the edge of downtown so its easy to get to from the highway and still within walking distance but if you don't mind paying a little more there are places better situated in downtown.

This hotel is nice and super convenient to walk to downtown. Its clean and quiet.

Our check in was delayed and our initial staff person was less than pleasant. Future interactions with the same person were also less than pleasant. However other staff members made up for her surliness.

Satisfying. Location wonderful for shopping, entertainment and meals. Clean city and appears to be a really safe area.

Very good hotel in a good location to explore downtown Asheville.

We were in town to research potential retirement towns in NC. This hotel was central to downtown Asheville stores and restaurants, perfect walking distance. The room itself was comfy, not big, but not very small. Our only woe was the bathroom, which felt small and a bit outdated (compared to other places we've stayed in an exact comparable price-range). The bathroom was clean and the staff did a great job keeping it clean so that was great. This hotel has many function rooms and businesses that come through so it was busy but not noisy. Rooms were quiet, couldn't hear people talking, yelling, running in the hall or tv's at night. Definitely recommend this hotel for your next vacation or night of business.

In the downtown, close to restaurants, pubs, and shops. Nice, clean hotel with very friendly staff.

Very well appointed and comfortable room in a convenient location in Asheville. You can walk pretty much anywhere. Comfortable beds with nice quality linens. Love the Aveeda soaps and shampoos. Check-in and Check-out were easy and efficient. Our view was of a giant air conditioner unit which didn't really matter since we were there only one night, getting in kind of later and leaving early.

Nice room. Great location, many things within walking distance.

31 Woodfin Street Asheville NC

Hotel highlights

  • Walking distance to U.S. Cellular Center and The Orange Peel
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Renaissance Asheville Hotel places you in Downtown Asheville, within a leisurely stroll of popular sights such as U.S. Cellular Center and The Orange Peel. This 3.5-star hotel has 277 guestrooms and offers an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start your day off with buffet breakfast, available for a fee.


Rooms

Guests can expect to find 32-inch a Smart TV with cable channels and Netflix, along with free WiFi and wired Internet. Pillowtop beds sport Frette Italian sheets and down comforters, and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a refrigerator, a coffee maker, and free weekday newspapers.


Property features

Guests of Renaissance Asheville Hotel have access to an indoor pool, a 24-hour fitness center, and a spa tub. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include free WiFi in public areas, a conference center, and express check-in.

Room options

Guest reviews for Renaissance Asheville Hotel

Everyone (21) Couples (16) Business (2) Family (5) Other (2) Friends (3)
5
Partner Couples

Great location in Asheville and close to the BRP. Clean, parking and nice staff.

By on Jul 10, 2019

5
Families

Great on site bistro-nice indoor pool area with plenty of seating.

By on May 25, 2019

5
Everyone

By on Apr 23, 2019

4
Everyone

By on Mar 27, 2019

5
Everyone

By on Mar 10, 2019

5
Everyone

By on Feb 25, 2019

5
Everyone

This was my second stay in this hotel. It's very nice, clean, comfortable, and in a great location in downtown Asheville.

By , from Indiana on Oct 19, 2018

3

comfortable room- hotel needs upgrading!

Everyone

They Missed cleaning our room! Very disappointed with that. This is an expensive Renaissance... really!? Also did not have feather free bedding prepared as requested. Did change over bedding as we came into the room. Assured us feather free. Two pillows were not and I had an asthma attack. They were kind enough to refund one night stay out of our two nights. Still the take full responsibility for these things. The best for comfortable the bedding and linens were wonderful. This is an upgraded hotel but still needs or work for sure. The best part was that it was a wonderful location and the staff was very friendly.

By on Aug 11, 2018

5
Everyone

Convenient location, easy to walk downtown. Several restaurants & shops within a couple of blocks. Beautiful, eclectic decor. Very helpful staff. We were able to book our trolley tour right in the lobby & it picked us up right in front. Room was clean & comfortable. Great Hot Tub & large pool area with better than usual hours (open 6am-11pm). We loved it!

By , from PA on Jun 12, 2018

5

great get away

Everyone

Wonderful older hotel located within walking distance of downtown Ashville. Rooms spotless although a bit on small side. Perfectly quiet and staff friendly and Staff accommodating. Once again super stay.

By , from cary, NC on May 28, 2018

Renaissance Asheville Hotel

31 Woodfin Street, Asheville, NC 28801
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.