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Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG

Exterior
Terrace/patio
Interior
Interior
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
12 Rocky Ridge Road, Asheville, NC, 28806
  • Place, Asheville Outlets
    ‪1 min walk‬
  • Place, Biltmore Estate
    ‪7 min drive‬
  • Place, The Orange Peel
    ‪9 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪10 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

9.0 out of 10
Wonderful
(37 reviews)
  • 310 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

8.6 out of 10
Excellent
(7 reviews)
  • 310 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(42 reviews)
  • 310 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(114 reviews)
  • 310 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Jetted Tub

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Jetted Tub

8.8 out of 10
Excellent
(3 reviews)
  • 395 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Ground Floor

Room amenity

Suite, 1 King Bed with Sofa bed, Ground Floor

9.0 out of 10
Wonderful
(7 reviews)
  • 345 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

Room amenity

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(14 reviews)
  • 345 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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Holiday Inn Asheville Biltmore by IHG

South Asheville
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,001 reviews
$101 nightly
The price is $114
May 10 - May 11
Total with taxes and fees
Holiday Inn Asheville Biltmore by IHG

About the neighborhood

Asheville

Located in South Asheville within a short walk of Asheville Outlets, Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG is within a few miles (5 km) of other popular sights such as North Carolina Arboretum. This 108-room hotel welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Asheville Outlets - 1 min walk - 0.1 miles
  • Biltmore Estate - 7 min drive - 4.6 miles
  • Harrah's Cherokee Center - Asheville - 9 min drive - 6.2 miles
  • The Orange Peel - 9 min drive - 6.4 miles
  • University of North Carolina at Asheville - 9 min drive - 7.1 miles

Getting around

  • Asheville Regional Airport (AVL) - 11 min drive

Restaurants

  • ‪Starbucks - ‬6 min drive
  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Burger King - ‬6 min drive
  • ‪Taco Bell - ‬8 min walk

About this property

Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG

At Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG, guests have access to a 24-hour gym, free WiFi in public areas, and a hot tub. There's free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a seasonal outdoor pool.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Sofa beds, sitting areas, and refrigerators are other standard amenities.
A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel
South Asheville
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 1,189 reviews
$88 nightly
The price is $100
May 26 - May 27
Total with taxes and fees
Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Parking for buses, RVs, or other large vehicles is not available at this property.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30.00 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 10 AM to 10 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Asheville-Biltmore Square
Holiday Inn Express Hotel Asheville-Biltmore Square
Holiday Inn Express Hotel Suites Asheville Outlets
Holiday Inn Express Suites Asheville SW Outlet Ctr Area
Holiday Inn Express Hotel Suites Asheville Biltmore Square
Holiday Inn Express Suites Asheville SW Outlet Ctr Area by IHG
Holiday Inn Express Hotel Suites Asheville Outlets an IHG Hotel

Frequently asked questions

Is free cancellation available at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG?

Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG offers free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG?

As of May 6, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG on May 10, 2026 start from $114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG?

This hotel is situated in South Asheville within a short 8-minute walk of Asheville Outlets. You'll also find Pisgah National Forest and North Carolina Arboretum within a short drive.

Will I be able to park at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG?

Yes, self parking is offered for free at the hotel. Though parking is available on request, wheelchair-accessible van parking is also available.

Does Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG have a casino?

No, Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have access between 10 AM and 10 PM and the seasonal pool is normally open from May until September.

What will couples enjoy most about a stay at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG?

Couples staying at this hotel will appreciate amenities like free wired internet as well as a hot tub and a seasonal outdoor pool.

Does Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG offers free continental breakfast each morning though there is no restaurant.

Will Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG for a fee of USD 30.00 per pet, per night.

Does Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG?

The closest major airport to Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG is Asheville Regional Airport (AVL), which is 8.4 mi away (11 minutes by car).

Can I book a room with a balcony at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG?

No, there aren't any guestrooms at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG that offer a balcony.

Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 670 out of 1004 reviews
Rating 8 - Good. 229 out of 1004 reviews
Rating 6 - Okay. 63 out of 1004 reviews
Rating 4 - Poor. 31 out of 1004 reviews
Rating 2 - Terrible. 11 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & comfy room. The hot tub is very big, we enjoyed time in it. Could’ve been a smidge hotter. The breakfast was AMAZING. The gentleman that was preparing it was very nice. Check in was super easy.
Stayed 1 night in Mar 2026

8/10 Good

Christine

Stayed 1 night in Feb 2026

10/10 Excellent

Matthew

Stayed 2 nights in Jan 2026

10/10 Excellent

grzegorz

Stayed 1 night in Feb 2026

10/10 Excellent

Kathy

Stayed 1 night in Jan 2026

10/10 Excellent

Rhonda

Stayed 1 night in Dec 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good room.
Stayed 1 night in Jan 2026

6/10 Okay

Ashli

The stay was decent because house keeping didn’t clean our room one night. We weren’t given new towels, wash clothes, or anything. I am still awaiting the manager to call me back to address the lack of hour keeping. The first morning of breakfast was cold as well. This hotel would not be my first choice of stay!
Stayed 3 nights in Jan 2026

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room, great area for us to sit in the lobby to visit with family and price was great.
Stayed 1 night in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, staff & service
Everything stood out!
Stayed 2 nights in Jan 2026

10/10 Excellent

Arty

Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel were clean, staff was friendly. Would definitely stay again!
Stayed 1 night in Nov 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Bed comfy,
Stayed 1 night in Jan 2026

10/10 Excellent

Corin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, convenient location, and the staff was great.
Our doggies enjoyed watching football in the lobby with us.
Our doggies were trying to enjoy a rides in the luggage cart, like they were at Disney World our something.
Stayed 4 nights in Jan 2026

2/10 Terrible

William, ROGERS

Stayed 2 nights in Dec 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities
Check in was very efficient. Room was clean and tidy. Only observation is that the heating/cooling unit was very noisy when it ran. It probably could use some maintenance.
Stayed 1 night in Jan 2026

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

Cassandra, Goodlettsville

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. The staff was friendly and helpful. This is a convenient location! We will stay here again when visiting our daughter in Asheville!
Stayed 2 nights in Jan 2026

8/10 Good

irene

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great staff
Stayed 3 nights in Jan 2026

2/10 Terrible

maksim y

Stayed 3 nights in Dec 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Amye

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean. Shower door did not close resulting in a wet bathroom floor. The negative was that the room had an overwhelming and distracting cleaning product smell. The breakfast was plentiful , hot and a nice variety of fresh breakfast items. Staff is friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, amenities
MAID CAME IN DUMPED TRASH BOUGHT TOWELS BUTDID NOT MAKE THE BEDS.
Stayed 2 nights in Dec 2025

10/10 Excellent

Hong

Liked: Cleanliness, amenities, property conditions & facilities
Room is spacious and clean. Staff is professional. Continental breakfast is decent. The hotel has a convenient location for shopping, eating and is close to Biltmore Estate.
Stayed 1 night in Dec 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean, and the breakfast was great!
Stayed 1 night in Dec 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

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