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Comfort Inn Biltmore West

2.5 out of 5.0

Recent guest reviews

Hotel is located off main road,had a hard time finding it

We stayed in a double queen room. The room was very comfortable and the beds were covered with soft and comfortable sheets. We were there after they closed the pool for the season so we didn't get to do that. But the free breakfast in the morning was very satisfying (cereal, muffins, danish, eggs, biscuits and waffles).

We had a very comfortable stay. The staff was friendly and they accept pets.

We absolutely loved our stay at this hotel. It was a great cost value and with Uber, it was close to everything! The breakfast was fantastic for an included food option. I'm always a bit picky when it comes to hotels, but everything was immaculately clean and looked recently renovated. I would absolutely stay here again!

We were expecting "OK" for motel stop. To our surprise we discovered that the motel was recently remodeled. Everything was new. Staff person was verey helpful when we registered and answered our questions.

We arrived at our hotel at around 3:30 p.m. The man behind the counter was on the phone with a customer apparently discussing free rates/nights, etc. Well, I stood there at least 10 minutes before being acknowledged. When we got to our room, the remote control did not work and my boyfriend called the front desk. They were to send someone up to check it out, but it took so long, my boyfriend went down and got someone! As far as the room itself, it was nice and clean. The beds were very comfortable. The breakfast was delicious and included yogurt, fresh fruit, eggs, bacon, etc. As far as location, it was only a few miles from Biltmore Estate and there were several places to eat close by. Overall, the stay was fine!

Frendley service, mice handycap room dog frendly forour two Westies.. Enjoyed our stay. Dining area was small so we ate in our room. overall a good place to stay.

standard to substandard;;needs upgrades and larger breakfast area as no tables available for seating;;

The front desk staff was superb, particularly the night person! When the printer next to the PC for the guests did not work the night staff person offered to let me use the one behind the counter. She was pleasant and very helpful to everyone including people who did not have a reservation.

The staff and accomadations were the best we experienced on a 12 day road trip. During our stay my wife felt ill. The staff was able to recommend a clinic that they were familiar with and we were able to get quick attention. COMMENDATIONS TO THE STAFF!

The staff was friendly at check. Good restaurants in close proxcimity and room was clean and neat.

The room was a fair room. Nothing terrible nothing great. CHeck In was extremely wierd....they asked for my credit card and then they said no....it went back and forth...finally they took it. At about 11:30 pm after a 3:30 pm check in....they called and said my credit card was declined. It was not my credit card that was declined. I told them the creedit card number they refernced was not mine. I checked my back and the hotel bill had already cleared earlier. At about 5:00 am...the alarm clock went off in the other room next store. It buzzed and buzzed extremely loudly for about 30 minutes. I called the front desk and they said no one was in those rooms. I said well the alarm was going off and would not stop. He said I was wrong. About 15 minutes later I called again...finally someone that works in the hotel walked down and opened the empty room. Indeed the alarm was going off at the loudest possible level.

15 Crowell Rd Asheville NC

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located 2.4 mi (3.8 km) from Center for Spiritual Living, Comfort Inn Biltmore West is within a 10-minute drive of Bent Creek Experimental Forest. This 62-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi. In central Asheville, the hotel is also close to Asheville Outlets.


Dining

Free hot/cold buffet breakfast is served each morning from 6:30 AM to 9:30 AM.


Rooms

All 62 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. 37-inch LCD TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include free weekday newspapers, free local calls, and safes.


Property features

At Comfort Inn Biltmore West, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. Free parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and a seasonal outdoor pool.

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking, Hot Tub

King 1 | Sleeps 2

Guest reviews for Comfort Inn Biltmore West

Everyone (2) Couples (4) Family (3) Friends (3)
4
Everyone

Hotel is located off main road,had a hard time finding it

By on Dec 17, 2016

5

great stay!

Everyone

We stayed in a double queen room. The room was very comfortable and the beds were covered with soft and comfortable sheets. We were there after they closed the pool for the season so we didn't get to do that. But the free breakfast in the morning was very satisfying (cereal, muffins, danish, eggs, biscuits and waffles).

By on Oct 25, 2016

5

very clean and close to restaurants and freeway

Families

We had a very comfortable stay. The staff was friendly and they accept pets.

By on Jan 23, 2015

5

hidden gem in asheville

GetawayWithFriends

We absolutely loved our stay at this hotel. It was a great cost value and with Uber, it was close to everything! The breakfast was fantastic for an included food option. I'm always a bit picky when it comes to hotels, but everything was immaculately clean and looked recently renovated. I would absolutely stay here again!

By on Aug 24, 2014

4

nice surprise

Couples

We were expecting "OK" for motel stop. To our surprise we discovered that the motel was recently remodeled. Everything was new. Staff person was verey helpful when we registered and answered our questions.

By on Jun 23, 2014

3

visit to the biltmore estate

Couples

We arrived at our hotel at around 3:30 p.m. The man behind the counter was on the phone with a customer apparently discussing free rates/nights, etc. Well, I stood there at least 10 minutes before being acknowledged. When we got to our room, the remote control did not work and my boyfriend called the front desk. They were to send someone up to check it out, but it took so long, my boyfriend went down and got someone! As far as the room itself, it was nice and clean. The beds were very comfortable. The breakfast was delicious and included yogurt, fresh fruit, eggs, bacon, etc. As far as location, it was only a few miles from Biltmore Estate and there were several places to eat close by. Overall, the stay was fine!

By on Apr 16, 2012

3

overnight stay

Couples

Frendley service, mice handycap room dog frendly forour two Westies.. Enjoyed our stay. Dining area was small so we ate in our room. overall a good place to stay.

By on Feb 15, 2012

2

below standard

Families

standard to substandard;;needs upgrades and larger breakfast area as no tables available for seating;;

By on Oct 10, 2010

4

good location

Families

The front desk staff was superb, particularly the night person! When the printer next to the PC for the guests did not work the night staff person offered to let me use the one behind the counter. She was pleasant and very helpful to everyone including people who did not have a reservation.

By on Dec 5, 2009

5

best stay on our trip.

Couples

The staff and accomadations were the best we experienced on a 12 day road trip. During our stay my wife felt ill. The staff was able to recommend a clinic that they were familiar with and we were able to get quick attention. COMMENDATIONS TO THE STAFF!

By on Nov 13, 2008