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Comfort Inn Biltmore West

Property class: 2.5

Choose dates to view prices

Photo gallery for Comfort Inn Biltmore West

A modern lobby with a stone fireplace, comfortable seating, and a large TV screen.
A hotel breakfast area with a self-service station, a refrigerator, and a coffee machine.
A hotel room with a bed, bedside tables, a desk with a computer, and a TV.
A reception area with a dark wood panel counter, a large mirror, and recessed lighting.
A gym with stationary bikes, a treadmill, and a bench. There are three framed pictures on the wall.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
15 Crowell Rd, Asheville, NC, 28806
  • Place, French Broad River
    ‪4 min drive‬
  • Place, WNC Farmers Market
    ‪4 min drive‬
  • Place, Asheville Outlets
    ‪4 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, each with white linens and brown headboards. There is a bedside table with a lamp and a phone.

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(102 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, a wooden nightstand, a desk, a chair, and a lamp.

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite, 1 King Bed

A hotel room with a large bed, two bedside tables, a red throw blanket, and two wall-mounted lamps.

Business Suite, 1 King Bed

7.2 out of 10
Good
(5 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a blue armchair, a small table, and two bedside lamps.

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(31 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Bathtub, Mobility, Hearing Accessible)

A hotel room with a bed, bedside tables, a desk with a computer, and a TV.

Room, 1 King Bed, Accessible, Non Smoking (Bathtub, Mobility, Hearing Accessible)

8.4 out of 10
Very good
(5 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower, 1st Floor)

A hotel room with a bed, bedside tables, a desk with a computer, and a TV.

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower, 1st Floor)

7.4 out of 10
Good
(3 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Asheville

Located in West Asheville within a 5-minute drive of WNC Farmers Market, Comfort Inn Biltmore West is within a 10-minute drive of other popular sights such as Asheville Outlets. This 62-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • French Broad River - 4 min drive - 3.9 miles
  • Center for Spiritual Living - 4 min drive - 3.1 miles
  • WNC Farmers Market - 4 min drive - 4.2 miles
  • Asheville Outlets - 4 min drive - 4.4 miles
  • Bob Lewis Ballpark - 5 min drive - 2.5 miles

Getting around

  • Asheville Regional Airport (AVL) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Galactic Pizza - ‬6 min drive
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Sonic Drive-In - ‬3 min drive

About this property

Comfort Inn Biltmore West

At Comfort Inn Biltmore West, guests have access to a gym, free WiFi in public areas, and a 24-hour business center. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a meeting room.
37-inch LCD TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Other standard amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 24.00 per pet, per night
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per night
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 24.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June 01 to August 31.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Comfort Inn Biltmore
Comfort Inn Biltmore Hotel
Comfort Inn Biltmore Hotel West
Comfort Inn Biltmore West
Asheville Comfort Inn
Comfort Inn Asheville
Comfort Inn West Hotel Asheville
Comfort Inn Biltmore West Hotel Asheville
Comfort Inn Biltmore West Hotel
Comfort Inn Biltmore West Asheville
Comfort Inn Biltmore West Hotel
Comfort Inn Biltmore West Asheville
Comfort Inn Biltmore West Hotel Asheville

Frequently asked questions

Is a free cancellation option available at Comfort Inn Biltmore West?

Comfort Inn Biltmore West offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Comfort Inn Biltmore West?

As of Oct 25, 2026, prices found for a 1-night stay for 2 adults at Comfort Inn Biltmore West on Nov 25, 2026 start from $103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Comfort Inn Biltmore West?

This hotel is situated in West Asheville, close to Biltmore Estate, Asheville Outlets, and Harrah's Cherokee Center - Asheville. You'll also find Bob Lewis Ballpark and WNC Farmers Market within a short drive.

Is there parking available at Comfort Inn Biltmore West?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking and RV/bus/truck parking are also available for guests.

Does Comfort Inn Biltmore West feature a casino?

No, Comfort Inn Biltmore West doesn't have a casino.

Is there an indoor pool at Comfort Inn Biltmore West?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from June 01 until August 31.

Is Comfort Inn Biltmore West good for couples?

Couples staying at this hotel will appreciate amenities like a down comforter as well as a seasonal outdoor pool and a free daily breakfast.

Are there hot tubs at Comfort Inn Biltmore West?

No, this hotel doesn't have a spa tub.

Does Comfort Inn Biltmore West feature a restaurant that includes a breakfast menu?

Comfort Inn Biltmore West offers free buffet breakfast each morning though there is no restaurant.

Does Comfort Inn Biltmore West allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Comfort Inn Biltmore West for a fee of USD 24.00 per pet, per night.

Are there connecting rooms at Comfort Inn Biltmore West?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Comfort Inn Biltmore West?

The closest major airport to Comfort Inn Biltmore West is Asheville Regional Airport (AVL), which is 11.8 mi away (15 minutes by car).

Are there rooms with balconies at Comfort Inn Biltmore West?

Yes, some guestrooms at Comfort Inn Biltmore West offer a balcony.

Comfort Inn Biltmore West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 544 out of 1000 reviews
Rating 8 - Good. 313 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet breakfast was really good—lots of choices from scrambled eggs, sausage, and cinnamon rolls to cereals, fruits, and waffles.The staff was very friendly and helpful, rooms were clean and comfortable.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant and rooms clean,
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staffs. Breakfast was good.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. Its older but still good place to stay.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for a night during traveling to the Smoky Mountains.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, quiet, clean, and comfortable. Breakfast was standard, but good, eating area clean and well stocked.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had no complaints when I was there and the staff was very helpful and friendly
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay, think you t staff for all of there heard work keeping this place running.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. Only one elevator and someone was always waiting. Breakfast was an addition 16 bucks. Overall, I would stay again, but go out for breakfast
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was decent
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, Room was clean and there was a good breakfast
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice day at this property. The staff was nice and easily accessible on the freeway to downtown Asheville.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean; decent breakfast buffet and very friendly, helpful staff. Recommend!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We were very happy with our visit .
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was very nice, breakfast was good, and we appreciated the real friendliness of the staff.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good $100 hotel room. Nothing fancy and the area is a little rough, but clean and the staff was nice.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The room was very clean and the staff helpful.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient clean and friendly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Friendly staff, great location, comfy beds, nice breakfast
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room Friendly staff Easy check in
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was awesome
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, very personable & clean
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Good location too for our trip! Updated and friendly.
Stayed 1 night in Mar 2026