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Comfort Inn Biltmore West

2.5 star property

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Lobby
Free daily buffet breakfast
Lobby
Fitness facility
Hypo-allergenic bedding, down comforters, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
15 Crowell Rd, Asheville, NC, 28806
  • Place, WNC Farmers Market
    ‪3 min drive‬
  • Place, French Broad River
    ‪3 min drive‬
  • Place, Asheville Outlets
    ‪3 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(84 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite, 1 King Bed

Business Suite, 1 King Bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Business Suite, 1 King Bed

7.2 out of 10
Good
(5 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(27 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Bathtub, Mobility, Hearing Accessible)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Bathtub, Mobility, Hearing Accessible)

8.4 out of 10
Very good
(5 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower, 1st Floor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower, 1st Floor)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Asheville

Located in West Asheville within a 5-minute drive of WNC Farmers Market, Comfort Inn Biltmore West is within a 10-minute drive of other popular sights such as Asheville Outlets. This 62-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • WNC Farmers Market - 3 min drive - 3.1 miles
  • French Broad River - 3 min drive - 3.3 miles
  • Asheville Outlets - 3 min drive - 3.6 miles
  • Bob Lewis Ballpark - 4 min drive - 2.1 miles
  • Biltmore Estate - 7 min drive - 5.8 miles

Getting around

  • Asheville Regional Airport (AVL) - 15 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪Dunkin' - ‬4 min walk
  • ‪Sonic Drive-In - ‬4 min drive

About this property

Comfort Inn Biltmore West

At Comfort Inn Biltmore West, guests have access to a gym, free WiFi in public areas, and a 24-hour business center. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a meeting room.
37-inch LCD TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Other standard amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Parking included
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9.2 out of 10, Wonderful, 1,000 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 24.00 per pet, per night
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 24.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June 01 to August 31.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Comfort Inn Biltmore
Comfort Inn Biltmore Hotel
Comfort Inn Biltmore Hotel West
Comfort Inn Biltmore West
Asheville Comfort Inn
Comfort Inn Asheville
Comfort Inn West Hotel Asheville
Comfort Inn Biltmore West Hotel Asheville
Comfort Inn Biltmore West Hotel
Comfort Inn Biltmore West Asheville
Comfort Inn Biltmore West Hotel
Comfort Inn Biltmore West Asheville
Comfort Inn Biltmore West Hotel Asheville

Frequently asked questions

Is a free cancellation option available at Comfort Inn Biltmore West?

Comfort Inn Biltmore West offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

What can I see within easy reach of Comfort Inn Biltmore West?

This hotel is situated in West Asheville, close to Biltmore Estate, Harrah's Cherokee Center - Asheville, and The Orange Peel. You'll also find Bob Lewis Ballpark and Asheville Outlets within a short drive.

Will I be able to park at Comfort Inn Biltmore West?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Comfort Inn Biltmore West feature a casino?

No, Comfort Inn Biltmore West doesn't have a casino.

Is there an indoor pool at Comfort Inn Biltmore West?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from June 01 until August 31.

What amenities will couples enjoy at Comfort Inn Biltmore West?

Couples staying at this hotel will appreciate amenities like a down comforter as well as a seasonal outdoor pool and free breakfast.

Are there hot tubs at Comfort Inn Biltmore West?

No, this hotel doesn't have a spa tub.

Does Comfort Inn Biltmore West feature a restaurant that includes a breakfast menu?

Comfort Inn Biltmore West offers free buffet breakfast each morning though there is no restaurant.

Does Comfort Inn Biltmore West allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Comfort Inn Biltmore West for a fee of USD 24.00 per pet, per night.

Does Comfort Inn Biltmore West have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Comfort Inn Biltmore West?

The closest major airport to Comfort Inn Biltmore West is Asheville Regional Airport (AVL), which is 11.8 mi away (15 minutes by car).

Are there rooms with balconies at Comfort Inn Biltmore West?

Yes, some guestrooms at Comfort Inn Biltmore West offer a balcony.

Comfort Inn Biltmore West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 535 out of 1000 reviews
Rating 8 - Good. 326 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities
THE ONLY ISSUE WAS SELF MADE. I THOUGHT SINCE IT SAID " BILTMORE WEST" IT WAS CLOSE TO BILTMORE LOL BUT THAT WASN'T TRUE. THE STAFF WAS VERY SWEET AND PROFESSIONAL, THE ROOM WAS CLEAN. WE HAD NO ISSUES WITH THE HOTEL.
Stayed 1 night in Nov 2025

10/10 Excellent

Amy

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and comfortable beds
Stayed 2 nights in Nov 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was satisfying, room was clean, comfortable and handy to all amenities. Hairdryer didn’t work but it was immediately replaced. Easy to get to and leave if traveling from north to a southern destination.
Stayed 1 night in Nov 2025

6/10 Okay

Jerry Paul, Nampa

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms didn’t smell the greatest and the area was definitely not what we were looking for.
Stayed 3 nights in Oct 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable, fresh breakfast, and remodeling in progress.
Stayed 1 night in Oct 2025

8/10 Good

Paula

Stayed 1 night in Oct 2025

4/10 Poor

Donald

Business traveler
The breakfast choices were alright but the food was not great. The second night at the hotel the guest in the room below us was smoking and it was coming through our vents and our room smelled terrible. We had to shut our bathroom door and open the balcony door at 2:00am to air out the room. The front desk attendant told us that the guest had been warned about smoking before and had been fined. Unfortunately there was no other room to move us to. I get migraine headaches from smoke and we really don't like the smell of smoke so that was VERY unpleasant for us.
Stayed 2 nights in Oct 2025

4/10 Poor

Darrel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
House keeping opened my door at 945am no knock just open. Checkout is at 11am. The room was dirty and hotel needs care.
Stayed 1 night in Oct 2025

6/10 Okay

Lianne

Traveled with family
Liked: Staff & service

Not the best but staff was nice

I was traveling alone with my daughter for a softball tournament. The proximity to the ball Park was great, but the location was not the most safe looking. Facility is worn and upkeep is fair. the refrigerator made a skreetching sound in the middle of the night and the bed hurt my back. For the price I paid on a weekend, it wasn’t not the best. BUT the front office staff was amazing! Very kind and friendly. she Found an item that belonged to my daughter and was so dilligent to make sure she got it back.
Stayed 1 night in Oct 2025

10/10 Excellent

Ronald

Stayed 1 night in Oct 2025

10/10 Excellent

Rhonda

Stayed 1 night in Oct 2025

8/10 Good

Diana

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean safe and comfortable
Stayed 1 night in Oct 2025

6/10 Okay

Chris

Liked: Staff & service, room comfort
The hotel was okay. We stayed in a King Suite. The bed was clean and comfortable. The bathroom was clean. But I wouldnt even think about sitting on the couch. It was visibly dirty and old. The carpet was worn but didn't look that old. The hotel looks to have been remodeled in the last 5 years or so but there were multiple electrical boxes with plates over them on the walls and painted over. I've definitely stayed in worse hotels but I probably wouldn't stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Terry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The young woman that helped check me in was friendly and helpful. the room was comfortable and clean, They also accept pets. Had coffee and water available when we got in at 9pm. The breakfast was ok. Hot eggs and sausage.
Stayed 1 night in Oct 2025

2/10 Terrible

Vici

Stayed 3 nights in Oct 2025

10/10 Excellent

Antwon

Stayed 5 nights in Sep 2025

4/10 Poor

Tim

Liked: Staff & service
Disliked: Room comfort

Ok

Room was decent but incredibly hard and uncomfortable mattress
Stayed 1 night in Sep 2025

10/10 Excellent

Kimberly

Stayed 2 nights in Aug 2025

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy. Good price for short stay. Pool was clean too.
Stayed 1 night in Jul 2025

10/10 Excellent

Larry

Stayed 1 night in Aug 2025

6/10 Okay

elvia

Stayed 1 night in Aug 2025

2/10 Terrible

Matt

Stayed 2 nights in Aug 2025

2/10 Terrible

David

Stayed 1 night in Aug 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kristal was extremely professional and polite when I checked in. I told her I wanted to quiet room and she made that happen. She was very hopeful and the kind of person you hope will be behind the front desk !!
Stayed 1 night in Aug 2025

2/10 Terrible

Kevin

The breakfast made me sick as hell and I am currently at the hospital because of it
Stayed 1 night in Aug 2025

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