Comfort Inn Biltmore West

2.5 star property

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Photo gallery for Comfort Inn Biltmore West

Lobby
Combined shower/tub, free toiletries, hair dryer, towels
Free daily buffet breakfast
Lobby
Hypo-allergenic bedding, down comforters, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
15 Crowell Rd, Asheville, NC, 28806
  • Place, WNC Farmers Market
    ‪3 min drive‬
  • Place, French Broad River
    ‪3 min drive‬
  • Place, Asheville Outlets
    ‪3 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪12 min drive‬

Room options

King Suite - Non-Smoking

  • Sleeps 2
  • Free WiFi

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(91 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Business Suite, 1 King Bed

7.2 out of 10
Good
(5 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(29 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Bathtub, Mobility, Hearing Accessible)

8.4 out of 10
Very good
(5 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower, 1st Floor)

7.4 out of 10
Good
(3 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • Free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower, 1st Floor)

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Asheville

Located in West Asheville within a 5-minute drive of WNC Farmers Market, Comfort Inn Biltmore West is within a 10-minute drive of other popular sights such as Asheville Outlets. This 62-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • WNC Farmers Market - 3 min drive - 3.1 miles
  • French Broad River - 3 min drive - 3.3 miles
  • Center for Spiritual Living - 3 min drive - 2.3 miles
  • Asheville Outlets - 3 min drive - 3.6 miles
  • Bob Lewis Ballpark - 4 min drive - 2.1 miles

Getting around

  • Asheville Regional Airport (AVL) - 15 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪Dunkin' - ‬4 min walk
  • ‪Burger King - ‬5 min walk

About this property

Comfort Inn Biltmore West

At Comfort Inn Biltmore West, guests have access to a gym, free WiFi in public areas, and a 24-hour business center. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a meeting room.
37-inch LCD TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Other standard amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 24.00 per pet, per night
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 24.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June 01 to August 31.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Comfort Inn Biltmore
Comfort Inn Biltmore Hotel
Comfort Inn Biltmore Hotel West
Comfort Inn Biltmore West
Asheville Comfort Inn
Comfort Inn Asheville
Comfort Inn West Hotel Asheville
Comfort Inn Biltmore West Hotel Asheville
Comfort Inn Biltmore West Hotel
Comfort Inn Biltmore West Asheville
Comfort Inn Biltmore West Hotel
Comfort Inn Biltmore West Asheville
Comfort Inn Biltmore West Hotel Asheville

Frequently asked questions

Is a free cancellation option available at Comfort Inn Biltmore West?

Comfort Inn Biltmore West offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Comfort Inn Biltmore West?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at Comfort Inn Biltmore West on Jun 14, 2026 start from $94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Comfort Inn Biltmore West?

This hotel is situated in West Asheville, close to Biltmore Estate, Asheville Outlets, and Harrah's Cherokee Center - Asheville. You'll also find Bob Lewis Ballpark and WNC Farmers Market within a short drive.

Is there parking available at Comfort Inn Biltmore West?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking and RV/bus/truck parking are also available for guests.

Does Comfort Inn Biltmore West feature a casino?

No, Comfort Inn Biltmore West doesn't have a casino.

Is there an indoor pool at Comfort Inn Biltmore West?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from June 01 until August 31.

Is Comfort Inn Biltmore West good for couples?

Couples staying at this hotel will appreciate amenities like a down comforter as well as a seasonal outdoor pool and a free daily breakfast.

Are there hot tubs at Comfort Inn Biltmore West?

No, this hotel doesn't have a spa tub.

Does Comfort Inn Biltmore West feature a restaurant that includes a breakfast menu?

Comfort Inn Biltmore West offers free buffet breakfast each morning though there is no restaurant.

Does Comfort Inn Biltmore West allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Comfort Inn Biltmore West for a fee of USD 24.00 per pet, per night.

Are there connecting rooms at Comfort Inn Biltmore West?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Comfort Inn Biltmore West?

The closest major airport to Comfort Inn Biltmore West is Asheville Regional Airport (AVL), which is 11.8 mi away (15 minutes by car).

Are there rooms with balconies at Comfort Inn Biltmore West?

Yes, some guestrooms at Comfort Inn Biltmore West offer a balcony.

Comfort Inn Biltmore West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 540 out of 1002 reviews
Rating 8 - Good. 322 out of 1002 reviews
Rating 6 - Okay. 93 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Miguel

Traveled with partner
Liked: Cleanliness
mainly average.
Stayed 1 night in Feb 2026

8/10 Good

Eric

Stayed 1 night in Feb 2026

10/10 Excellent

John

Stayed 1 night in Feb 2026

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities
We were very happy with our visit .
Stayed 1 night in Feb 2026

10/10 Excellent

Stephen

Stayed 1 night in Feb 2026

8/10 Good

Candy

Traveled with partner
Liked: Cleanliness
The room was decent, though a bit dated. The bed was comfortable, and the location was convenient—close to the highway and easy to get to breakfast. There were a couple of things that could use attention. I had trouble with the internet—it showed as connected, but it wouldn’t actually work. That was frustrating. On a positive note, the staff was super nice and very friendly, which made the stay more pleasant. Overall, it was a reasonable stop for a short stay, especially if comfort and location are your main priorities.
Stayed 1 night in Feb 2026

6/10 Okay

Scott

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel lobby and our room was neat and clean, however, this property is in need of some serious updating. It is old and tired. There was no problems at all during our 1 night stay. Front desk young lady was so helpful and kind. Parking was great, location was excellent to restaurants and shopping.
Stayed 1 night in Feb 2026

10/10 Excellent

Bonny

Traveled with pets
Liked: Cleanliness, staff & service, amenities
Check in was fast and efficient. Room was clean and spacious, as was the entire place. Good breakfast, and coffee always available in the lobby.
Stayed 2 nights in Feb 2026

10/10 Excellent

Eric

Stayed 1 night in Feb 2026

8/10 Good

Rick

Stayed 1 night in Feb 2026

4/10 Poor

edith

Traveled with group
Disliked: Amenities, property conditions & facilities
dated property, bad food, adequate
Stayed 1 night in Feb 2026

8/10 Good

Jeffrey

Stayed 1 night in Feb 2026

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was exceptional. She was very welcoming, knowledgeable about the area, offered to arrange an Uber if needed... she was just great! Room was clean & updated and bed & pillows were super comfortable. We enjoyed our one night stay.
Stayed 1 night in Feb 2026

10/10 Excellent

Stephanie

Stayed 1 night in Feb 2026

10/10 Excellent

Helen

Liked: Cleanliness, property conditions & facilities
The room was very clean and the staff helpful.
Stayed 1 night in Feb 2026

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, Room was clean and there was a good breakfast
Stayed 1 night in Feb 2026

10/10 Excellent

Peggy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Feb 2026

6/10 Okay

Sapphire

Stayed 1 night in Feb 2026

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean & comfortable. Front desk person was great! Short walk to TX Roadhouse. Only negative was the bathroom needs updating desperately
Stayed 1 night in Jan 2026

2/10 Terrible

Davyd, Wilmington

Poor communication
Stayed 2 nights in Jan 2026

10/10 Excellent

Jeffrey

Staff was great
Stayed 1 night in Jan 2026

8/10 Good

Victoria, Pittsboro

Liked: Cleanliness, staff & service
The first room key did not work so we were upgraded to a slightly larger room. The room was nice however the shower knob was loose and almost feel off. The location was great, staff very friendly and breakfast was good
Stayed 2 nights in Jan 2026

8/10 Good

Dawn

Stayed 1 night in Jan 2026

10/10 Excellent

Vonda

Traveled with partner
Liked: Cleanliness, amenities
Clean, updated and very comfortable bed and pillows.
Stayed 1 night in Jan 2026

10/10 Excellent

Banymaday

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room Friendly staff Easy check in
Stayed 1 night in Jan 2026