1- the entrance door to the room was broken. We had to body slam it to open and claw it 2- bathroom door cabinets were falling off the hinges and would not close 3- the lamps were broken 4- the furniture was very worn. The finish was chipped off 5- the drapes had visible dirty spots on them 6- thermostat had fallen off the wall This was overall a very gross and disappointing place to stay. I have never stayed in a hotel with BROKEN items. And many many broken items. High price for such a dump
They are renovating the property however the renovations are a bit haphazard. Sliding glass door did not lock...they brought me wood to brace the door shut. In the recently renovated bathroom the shower leaked all over because there was not a seal between the shower door & shower wall. The rooms are loud...could hear the people below & next to me talking, sneezing & coughing (during Covid). The beds were comfortable. Room was big. They charge a “Resort Fee” even though the property is under repair & not all “resort amenities“ are available. Property has potential but they need to scrutinize the contractor doing the renovations. They also should’ve insulated (reinsulate) the walls.
We really loved the rustic vibe, the staff was amazingly friendly and helpful. The views are beautiful and our room was very comfortable and spacious. We found out when we were checking out that the original property was a ranch built in 1912 which was very cool. They are going to be remodeling but assured us they are keeping the same theme. Our only complaint was the restaurants on site had minimal selections but we had no problem ordering food from off site restaurants to be delivered. We will definitely be returning in the fall or spring with our kids to enjoy the on site horseback riding and hiking!!!
It was quiet and very relaxing. We enjoyed sitting on the little patio in the morning and evening.
It was beautiful, well taken care of and the staff was very nice and helpful.
Beautiful area in the desert.... Need Microwave in Room...
Very beautiful landscape and very friendly and helpful staff..
Room was awesome and the front desk people were great. The room staff were so helpful and friendly. Our stay was spectacular. They offer us use of the hummingbird garden and we renewed our 23yrs wedding vows. We had stayed there on our wedding night. We love the westward look and the suit with hot tub was plenty big enough for us
It was nice. Property is very spread out. The room was nice & spacious. I didn't really like the smell or dryness factor of the toiletries. Very soapy. Bedding was good but the mattress was an old box spring which wasn't that great. Also killed a brown recluse on one of the pillows....but we're in the desert
It’s a great hotel if you get a good deal on it during the summer because it’s their slow season. I definitely wouldn’t pay their normal price for it as it doesn’t have much to offer. The pool and spa are both smaller than competitors and their room service left a lot to desire. During my morning of checkout housekeeping attempted to come to my room 3 times during my last hour and I had to repeatedly ask them to come back. Overall I would probably pay more to stay at one of the nicer resorts in the area.
We arrived at 2;00 and were told that our room would be ready by 4:00. We weren’t given our keys u til 6:00pm and they weren’t sorry about. Didn’t apologize or offer any extra accommodations.
Wonderful dining room. Great landscaping and design of facilities. Rooms are large and comfortable.
Located within 2 miles (3 km) of Tohono Chul Park, Westward Look Wyndham Grand Resort and Spa places you within a few miles (5 km) of Pima Canyon Trail. This 241-room, 4-star resort has 3 outdoor pools along with a full-service spa and 2 restaurants.
This resort is home to 2 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to 10:30 AM.
The 241 rooms have an array of amenities, including furnished balconies or patios, refrigerators, and coffee makers. 40-inch TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other amenities include free newspapers, free local calls, and laptop-compatible safes.
A local mainstay since 1912, Westward Look Wyndham Grand Resort and Spa offers a full-service spa, 3 outdoor pools, and a fitness center. You can take advantage of RV, bus, and truck parking, along with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this spa resort include a spa tub, outdoor tennis courts, and a rooftop terrace.
1- the entrance door to the room was broken. We had to body slam it to open and claw it 2- bathroom door cabinets were falling off the hinges and would not close 3- the lamps were broken 4- the furniture was very worn. The finish was chipped off 5- the drapes had visible dirty spots on them 6- thermostat had fallen off the wall This was overall a very gross and disappointing place to stay. I have never stayed in a hotel with BROKEN items. And many many broken items. High price for such a dump
We appreciate the great review.
They are renovating the property however the renovations are a bit haphazard. Sliding glass door did not lock...they brought me wood to brace the door shut. In the recently renovated bathroom the shower leaked all over because there was not a seal between the shower door & shower wall. The rooms are loud...could hear the people below & next to me talking, sneezing & coughing (during Covid). The beds were comfortable. Room was big. They charge a “Resort Fee” even though the property is under repair & not all “resort amenities“ are available. Property has potential but they need to scrutinize the contractor doing the renovations. They also should’ve insulated (reinsulate) the walls.
We do apologize your stay was not to standard. We appreciate your feedback and we will be following to address the issues listed.
5 out of 5 we love it thank you for your review.
We really loved the rustic vibe, the staff was amazingly friendly and helpful. The views are beautiful and our room was very comfortable and spacious. We found out when we were checking out that the original property was a ranch built in 1912 which was very cool. They are going to be remodeling but assured us they are keeping the same theme. Our only complaint was the restaurants on site had minimal selections but we had no problem ordering food from off site restaurants to be delivered. We will definitely be returning in the fall or spring with our kids to enjoy the on site horseback riding and hiking!!!
Thank you for your great review.
It was quiet and very relaxing. We enjoyed sitting on the little patio in the morning and evening.
Thank you for taking the time to tell us about your experience at Westward Look Wyndham Grand Resort and Spa. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay to be relaxing and quiet. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Grand, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Thank you for the great review! We hope you return again in the near future!
It was beautiful, well taken care of and the staff was very nice and helpful.
Thank you for the great feedback! We are so happy to hear you enjoyed your stay and the staff was able to assist. We hope you return in the near future!
Beautiful area in the desert.... Need Microwave in Room...
We apologize for the issues you encountered we will be addressing the issues immediately during our renovation process.