Front desk woke me up at 8:30 in the morning and ruined my vacation. When expressing my concern, in stead of apologizing they argued with me.
This is hotel is new and nice and clean BUT the room rates are OUTRAGEOUS! $400/night and it's not even the "season" yet? Gimme a break!! Def not worth it. And doesn't even come with free breakfast!
The breakfast was great.
Everything was great. Hotel was very up to my standards.
Great friendly staff, very helpful. Great spot in downtown, close to great restaurants and bars
Property was fairly new and appeared clean, aside from some stains on hallway carpet. Room was spotless but very small. Bathroom sink is in the room and the window looked out to the pool which I disk t like. Staff was very friendly but the bar and restaurant were closed due to Covid. Not a lot of places to eat around there (with a picky 4yo).
Hotel is charging full fair but is not providing services to justify the pricetag. Covid19 excuse used to cut down services. > AC blowing dust & styrofoam thru the vents. No prior preparation done before renting room. No housekeeping service to clean the dust & styrofoam. Very messy! >Bathroom shower hot/cold water messed up as its combined with water flow rate & shutoff. Not a good idea. >No breakfast service >No housekeeping service to make bed/room ( do it yourself) Conclusion: The rates should reflect the lack of services due to covid19 . Cannot charge regular price and provide no services. The rates should be between $50-$60
Style, amenities, room plan all very good. Shampoo install broke off from the wall in the shower which was a bit alarming
Surcharge for the self parking and appears secure for the downtown.
The pool and amenities were amazing. The location is in the middle of all the fun. The room had an amazing view of the mountains and was new and fresh.
Cold and small rooms for the price. Front desk staff not friendly or jhelpful
Great location. The rooftop pool was lovely and the room was modern and comfortable.
The hotel is above boutique and very well designed with modern touches through out-- from the marble to the curated art, it is thoughtfully designed space. The staff are kind and the rooms are chockful of more style, large windows, soft linens, dark wood shelving. The pool and gym with the rooftop views are what is worth the investment. The rooftop is pristine with a sporadic bar schedule but again, thoughtful service. I've stayed in 3-4 star hotels in LA, Chicago, NYC, for my job and this hotel have me comfort and luxe atmosphere that I love during on the road and depleting travel.
Located in Downtown Tucson, AC Hotel by Marriott Tucson Downtown is adjacent to Rialto Theatre and within a 10-minute walk of other popular attractions like Tucson Convention Center. This 136-room, 3.5-star hotel has 2 bars/lounges along with conveniences like an outdoor pool and free in-room WiFi.
For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 11 AM. Savor a meal from the comfort of your room with room service.
All 136 air-conditioned rooms feature refrigerators, coffee makers, and free local calls. 46-inch LCD TVs come with satellite channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Safes, ironing boards, and desks are other standard amenities.
AC Hotel by Marriott Tucson Downtown features a nightclub, karaoke, and an outdoor pool. Valet parking is available for USD 26 per day. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include a gym, a rooftop terrace, and free WiFi in public areas.
Front desk woke me up at 8:30 in the morning and ruined my vacation. When expressing my concern, in stead of apologizing they argued with me.
This is hotel is new and nice and clean BUT the room rates are OUTRAGEOUS! $400/night and it's not even the "season" yet? Gimme a break!! Def not worth it. And doesn't even come with free breakfast!
The breakfast was great.
Everything was great. Hotel was very up to my standards.
Great friendly staff, very helpful. Great spot in downtown, close to great restaurants and bars
Property was fairly new and appeared clean, aside from some stains on hallway carpet. Room was spotless but very small. Bathroom sink is in the room and the window looked out to the pool which I disk t like. Staff was very friendly but the bar and restaurant were closed due to Covid. Not a lot of places to eat around there (with a picky 4yo).
Hotel is charging full fair but is not providing services to justify the pricetag. Covid19 excuse used to cut down services. > AC blowing dust & styrofoam thru the vents. No prior preparation done before renting room. No housekeeping service to clean the dust & styrofoam. Very messy! >Bathroom shower hot/cold water messed up as its combined with water flow rate & shutoff. Not a good idea. >No breakfast service >No housekeeping service to make bed/room ( do it yourself) Conclusion: The rates should reflect the lack of services due to covid19 . Cannot charge regular price and provide no services. The rates should be between $50-$60
Thank you for the 5/5 stars! We hope to see you again soon!
Thank you for the 5/5 review!! With the spirit to serve, Brittany Wyatt Front Office Manager
Style, amenities, room plan all very good. Shampoo install broke off from the wall in the shower which was a bit alarming
Thank you for taking the time to review us! We are happy to hear you liked your room and style. I do apologize about the shampoo install falling off the wall. We are working to ensure that this does not happen again. Once again thank you for your feed back. With the spirit to serve, Brittany Wyatt Front Desk Supervisor
Thank you for the 5/5 review! We are happy to hear you loved our breakfast. Thank you again. With the spirit to serve, Brittany Wyatt