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Recent guest reviews

Beautiful and well appointed. Staff, especially Boyd, was amazing!

Pool area was nice. Jets on one of the jacuzzi did not turn on. Face mask requirement was beyond CDC guidelines where social distancing was possible.

Beautiful property I really enjoyed my stay. The only little negative was the bed; mattress was a little hard, the sheets scratchy, and the pillows flat and awfully uncomfortable. Didn’t make for a very good night’s sleep.

We enjoyed everything about the resort we could enjoy - the room, the lounge, the food, the spa and gym. Even though it was a rainy Thanksgiving weekend, we tried to utilize as much of the property as possible. Looking forward to returning in much dryer and warmer conditions.

Great location, beautiful grounds and great service.

The setting in the Catalina Foothills was beautiful. The property was not the easiest to find at first.

Getting a ride to our room was SOOOO convenient! The entire grounds are gorgeous and clean.

Love staying here! The front desk staff is awesome, specifically Tracy who makes it a point to get to know the guests and make sure they have an awesome stay. The pools are perfect temperature and they have enough lounges so it’s not over crowded. The swim up bar is my favorite!

The property itself is beautiful. The amenities were great. We enjoyed the pool area and spa experience. Unfortunately we had a bad first impression while trying to valet our car and check in. Randy was beyond rude and indicated we couldn’t valet our car until we checked to see if our room was ready. He was so off-putting, I pulled into self-parking and hiked with my bags up the stairs in 105 degree heat. We won’t be back ever and we travel to Tucson frequently.

The service was excellent. Our room had so many bugs and my 4yr old granddaughter was kinda freaked. Little black bugs. The food although good and nutritious is definitely not kid friendly. Need more room service items for people who havve very young kids ( ex regular chicken nuggets). Pizza though is awesome !!! I couldn’t get more shampoo or conditioner even though I asked. And towels that were thrown on floor were hung up again. Beautiful property though

The resort is beautiful and the pool is very clean. Staff is very friendly and welcoming. Our only complaints have to do with there not being any robes provided and that the "Mountain View" room was directly blocked by a Mesquite Tree which also provided with amble mosquitos making the balcony basically useless. Also we are not sure if the AC was not working but we had it set to 68 deg and where hot to the point of disturbed sleep.

E Sunrise Dr Tucson AZ

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Spa
  • Golf course

Located 2.5 mi (4 km) from Finger Rock Trail, The Westin La Paloma Resort and Spa is within a 10-minute drive of Joesler Village. This 487-room, 4-star hotel welcomes business and leisure travelers with 3 outdoor pools, a golf course, and a full-service spa.


Dining

Have a drink at the bar or enjoy dining at one of 4 onsite restaurants like AZuL Restaurant Lounge, which specializes in local cuisine and serves breakfast, lunch, and dinner. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Full breakfast is offered for a fee each morning from 6:30 AM to 11:00 AM.


Rooms

The 487 rooms have an array of amenities, including balconies, refrigerators, and minibars. Guests can expect WiFi and LED TVs with digital channels and pay movies. Pillowtop beds sport pillow menus and down comforters, and bathrooms offer hair dryers and bathrobes. Other amenities include coffee makers, free local calls, and safes.


Property features

The Westin La Paloma Resort and Spa features a golf course, a full-service spa, and 3 outdoor pools. Valet and self parking are available, and there's also limo/town car service. Front-desk staff can answer questions 24/7, and assist with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this spa hotel include a children's pool, a 24-hour fitness center, and a spa tub.

Room options

Room, 1 King Bed, Balcony, Golf View

1 King Bed | Sleeps 3

Room, 2 Double Beds, Balcony, Pool View

2 Double Beds | Sleeps 4

Room, 1 King Bed, Balcony, Poolside (Poolside view)

1 King Bed | Sleeps 3

Room, 2 Double Beds, Balcony, Mountain View

2 Double Beds | Sleeps 4

Guest reviews for The Westin La Paloma Resort and Spa

Everyone (35) Couples (5) Family (10)
5
Partner Couples

Beautiful and well appointed. Staff, especially Boyd, was amazing!

By , from Austin, TX on Oct 24, 2020

Review comment responded on Oct 26, 2020

Your feedback means the world to us. Thank you for mentioning the efforts of our associates to demonstrate amazing service for you. We will share your appreciation with Boyd. It would be a privilege to welcome you to our beautiful resort for another excellent stay. Sincerely, Trevor Curran—General Manager

5
Everyone

By on Oct 18, 2020

Review comment responded on Oct 19, 2020

Thank you for your superb review. Our associates strive to exceed the expectations of every guest, and we greatly appreciate you taking a moment to share your excellent experience. We are delighted to know you enjoyed your stay and hope to see you again. Sincerely, Trevor Curran—General Manager

4
Partner Couples

Pool area was nice. Jets on one of the jacuzzi did not turn on. Face mask requirement was beyond CDC guidelines where social distancing was possible.

By , from Tucson on Aug 15, 2020

Review comment responded on Aug 17, 2020

Thank you for your review. We strive to make sure every aspect of your experience is excellent, and we appreciate your feedback. It would be an honor to have the opportunity to welcome you for another pleasant stay in the future. Sincerely, Trevor Curran—General Manager

3
Everyone

By on Aug 10, 2020

Review comment responded on Aug 10, 2020

We are grateful for the opportunity to welcome you as our guest. Providing outstanding service and hospitality is our highest priority, and we appreciate your feedback. We sincerely hope to have the privilege of greeting you again in the future. Sincerely, Trevor Curran—General Manager

5
Everyone

By on Jul 14, 2020

Review comment responded on Jul 14, 2020

It was our pleasure to welcome you to our resort. We are very happy to find you enjoyed your experience. Thank you for sharing your review with us. We hope your future travel will include another excellent stay as our guest. Sincerely, Trevor Curran—General Manager

5
Everyone

By on Jun 25, 2020

Review comment responded on Jun 25, 2020

Thank you for giving us the opportunity to welcome you to The Westin La Paloma. It brings our associates great joy to know you were pleased with your experience. We look forward to your next stay in our resort. Sincerely, Trevor Curran—General Manager

5
Everyone

By on Jun 18, 2020

Review comment responded on Jun 18, 2020

Thank you for your superb review. We are grateful you chose to experience our resort. If you are ever in Tucson, we hope you will choose to return for another excellent stay. Sincerely, Trevor Curran—General Manager

4
Everyone

Beautiful property I really enjoyed my stay. The only little negative was the bed; mattress was a little hard, the sheets scratchy, and the pillows flat and awfully uncomfortable. Didn’t make for a very good night’s sleep.

By on Jan 20, 2020

Review comment responded on Jan 20, 2020

Thank you for your review. We are grateful you took the time to let us know you enjoyed your recent experience. The Westin Heavenly Bed is uniquely designed with plush, pillow top construction for premium comfort and support. While most of our guests experience a night of restorative sleep, we sincerely apologize if the mattress was not comfortable for you. It is our highest goal to exceed your expectations, and we have shared your feedback about the bed with our Director of Housekeeping. We hope to have an opportunity to welcome you for a more restful stay in the future. Sincerely, Trevor Curran—General Manager

5
Family Family

We enjoyed everything about the resort we could enjoy - the room, the lounge, the food, the spa and gym. Even though it was a rainy Thanksgiving weekend, we tried to utilize as much of the property as possible. Looking forward to returning in much dryer and warmer conditions.

By on Dec 5, 2019

Review comment responded on Dec 5, 2019

Thank you for your cheerful review. We appreciate you taking the time to add your compliments for our resort, dining, and amenities. It is wonderful to find you enjoyed your experience despite some rain over the recent holiday weekend. We look forward to a chance to welcome you for a superb and hopefully even more memorable stay in the future. Sincerely, Trevor Curran—General Manager

5
Everyone

By on Dec 2, 2019

Review comment responded on Dec 2, 2019

Thank you for your review. We are very glad you took the time to let us know you enjoyed your experience. It is our sincere desire to exceed your expectations, and we are grateful for your feedback. We hope your future travel plans will give us an opportunity to greet you for another pleasant stay. Sincerely, Trevor Curran—General Manager

The Westin La Paloma Resort and Spa

3800 E Sunrise Dr, Tucson, AZ 85718
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