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The Westin La Paloma Resort and Spa

4.0 out of 5.0

Recent guest reviews

this a great place to stay beautiful views, good location, great service, loved are stay, we will be back.

this hotel had many stars. i thought it would much for of a luxury resort rather than a golf cart, no park, screaming people hotel. i was mistaken. this may have been the loudest remote hotel i have ever been to.

Reserved a room with a view and requested extra pillows because i have a bad neck. Showed up, and they had overbooked because of convention and no room. Took her several trips to the back and finally after like 25 minutes i had a room. Got to the room and walked out to balcony to check out the room with view i paid extra for. Ahhhh the view was of the freeway and had to call for pillows. No microwave. Beautiful place but my room with a crappy view was disappointing

I was recommended this hotel because of the view and buffet. I didn't get the view I wanted but I can forgive that. Half the lights and the fan didn't work and the shower was kinda dirty. I was excited to try the buffet but for what I paid for, it wasn't worth it. The staff was very pleasant. I was disappointed that I didn't get the same experience as the person who recommended the hotel to me did.

Checked in late and ended up with 1 bed instead of two like I reserved. Took staff a long time to bring the rollout so didn't get to bed until after 2am. I lost the paper rock scissors game with my buddy so I ended up with the rollout. Switched rooms the next day. Hung out by the pool as the front desk said it would be ready by around noon. Wasn't ready till after 2pm which caused some stress as we had somewhere to be by 4. Beautiful hotel with awesome pool, but staff kind of dropped the ball with the handling of our room situation. To their credit, they did waive the resort fees.

Bed was hard. Pillows no structure Other than that everything was great!

Our stay at The Westin La Paloma was amazing. From the hotel staff, to the room and the pools, everything was top notch. The temps in Tucson when we were there ranged from 110 - 114 during the day and cooled off at night to a lovely 95 degrees. But we were quite comfortable at the pools and in the cabana that we rented for two days. The pool staff were very attentive and the food was delicious. The kids loved the giant water slide! The rooms were spacious and comfortable. The property and the views of the Catalina mountains were both beautiful. We will definitely stay here again.

Restaurant poor service- waited for food for quite awhile- water was never refilled and slow service altogether. For this type of resort food and service should be better for the pricing.

Nice restaurants on site. Friendly and courteous staff.

There is little negative to say about our stay. We found the staff gracious and helpful, accommodations excellent and the food good. We will be back.

Biggest difficulty was the long distance between the room and parking because of the weather and rain while we were there. The staff would provide transportation but would still have to walk when returning to the site. Great staff and facility.

Took my 8 yr old grandson there to celebrate his birthday - wonderful experience for the both of us!

We had fun swimming in the pools. We like our room.

Hotel was nice, maid service was a little lacking but not terrible. (Didn't have room cleaned till after 3:30pm on one day, shorted on towel the next). Stayed there because of its close location to numerous hiking trails in the nearby mountains.

What a great stay! Beautiful mountain views all around! Excellent Sunday brunch. Beds were so comfortable!

Our recent stay was overall decent. Having stayed at other Tucson resorts, this one was lacking in some areas. The views were gorgeous and the property was beautiful. Our room however had bugs and the bed wasn't very tidey upon arrival. The front concierge staff were great however the bar tender and gift shop evening staff were very rude. Perhaps a bad run of luck with staffing that evening? Willing to give it another shot another time.

nice location, layout though scenic was confusing, very family children oriented in common area

I needed to go to Tucson several times this past summer. I loved, loved, loved staying at La Paloma. The systems of pools and their cooling made the stay luxuriously refreshing. The beds are super comfortable. The view and ambiance of the hotel create a peaceful respite from the heat.

Rob Malone took care of all our needs and there team of people excel on resort service . Red Door Spa was a great way to unwind and the grounds are stunning. Our new go to resort in Tucson. Next time golf for sure rained out while we were there.

This was our second stay. This is such a great place for a quick getaway!

3800 E Sunrise Dr Tucson AZ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located 2.6 mi (4.1 km) from Finger Rock Trail, The Westin La Paloma Resort and Spa is within a 10-minute drive of Joesler Village. This 487 -room, 4-star hotel welcomes business and leisure travelers with 5 outdoor pools, a golf course, and a full-service spa. It's in the mountains and also close to St. Phillips Plaza.


Dining

This hotel is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or 2 coffee shops/cafés. For your convenience, a full breakfast is available for a fee.


Rooms

All 487 air-conditioned rooms feature balconies, refrigerators, and coffee makers. Guests can expect free WiFi and LED TVs with digital channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in down comforters. Free local calls, safes, and ironing boards are also available.


Property features

The Westin La Paloma Resort and Spa features a golf course, a full-service spa, and 5 outdoor pools. Onsite parking is available, both free self and paid valet parking (USD 20 per day)—also useful is limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a children's pool, a 24-hour fitness center, and a spa tub.

Room options

Deluxe Room

Full 2 | King 1 | Sleeps 4

Deluxe Golf

Full 2 | King 1 | Sleeps 4

Master Suite

King 1 | Sleeps 4

Guest reviews for The Westin La Paloma Resort and Spa

Everyone (13) Couples (24) Business (9) Family (9) Friends (2) Other (4)
5

great vacation

Everyone

this a great place to stay beautiful views, good location, great service, loved are stay, we will be back.

By , from chicago,il. on Oct 23, 2017

Review comment responded on Nov 16, 2017

Thank you for your feedback. We are delighted that you enjoyed your stay, and plan to return.

2
Everyone

this hotel had many stars. i thought it would much for of a luxury resort rather than a golf cart, no park, screaming people hotel. i was mistaken. this may have been the loudest remote hotel i have ever been to.

By on Oct 22, 2017

Review comment responded on Nov 16, 2017

Thank you for your feedback regarding your stay last month. We have noted your concerns, and will share them with our operations team. We are a family friendly hotel, and it is always our hope to provide a guest experience that meets and exceeds your expectations. We hope you will choose to return for a future stay. Stay well, Jim Morrissey-General Manager

5

beautiful hotel

Everyone

Reserved a room with a view and requested extra pillows because i have a bad neck. Showed up, and they had overbooked because of convention and no room. Took her several trips to the back and finally after like 25 minutes i had a room. Got to the room and walked out to balcony to check out the room with view i paid extra for. Ahhhh the view was of the freeway and had to call for pillows. No microwave. Beautiful place but my room with a crappy view was disappointing

By , from California on Oct 12, 2017

Review comment responded on Nov 16, 2017

Thank you for the compliment on our beautiful resort. We are happy you chose to stay with us, and we value your feedback. We will share your experience with our front desk and housekeeping department regarding the items that did not meet your expectations, and we hope you will choose to return in the future. Jim Morrissey-General Manager

3

a little disappointed but could've been worse

Everyone

I was recommended this hotel because of the view and buffet. I didn't get the view I wanted but I can forgive that. Half the lights and the fan didn't work and the shower was kinda dirty. I was excited to try the buffet but for what I paid for, it wasn't worth it. The staff was very pleasant. I was disappointed that I didn't get the same experience as the person who recommended the hotel to me did.

By , from cleveland, ohio on Aug 24, 2017

4

mostly good

Everyone

Checked in late and ended up with 1 bed instead of two like I reserved. Took staff a long time to bring the rollout so didn't get to bed until after 2am. I lost the paper rock scissors game with my buddy so I ended up with the rollout. Switched rooms the next day. Hung out by the pool as the front desk said it would be ready by around noon. Wasn't ready till after 2pm which caused some stress as we had somewhere to be by 4. Beautiful hotel with awesome pool, but staff kind of dropped the ball with the handling of our room situation. To their credit, they did waive the resort fees.

By , from San Diego on Aug 21, 2017

4
Everyone

Bed was hard. Pillows no structure Other than that everything was great!

By , from california on Aug 14, 2017

5

the best hotel in tucson

Everyone

Our stay at The Westin La Paloma was amazing. From the hotel staff, to the room and the pools, everything was top notch. The temps in Tucson when we were there ranged from 110 - 114 during the day and cooled off at night to a lovely 95 degrees. But we were quite comfortable at the pools and in the cabana that we rented for two days. The pool staff were very attentive and the food was delicious. The kids loved the giant water slide! The rooms were spacious and comfortable. The property and the views of the Catalina mountains were both beautiful. We will definitely stay here again.

By on Jun 29, 2017

4

great location beautiful property in the foothills

Everyone

Restaurant poor service- waited for food for quite awhile- water was never refilled and slow service altogether. For this type of resort food and service should be better for the pricing.

By on Apr 4, 2017

5

comfortable stay.

Everyone

Nice restaurants on site. Friendly and courteous staff.

By , from Chicago, Il. on Mar 28, 2017

5

we plan to return

Everyone

There is little negative to say about our stay. We found the staff gracious and helpful, accommodations excellent and the food good. We will be back.

By on Feb 26, 2017