This is our favorite place to stay for a staycation. It is a short 2 hour drive from Phoenix. We can't say enough good things about it.
Water in room for 5 bucks is ridiculously expensive. Half eaten food un the elevator.
Great location. Pool area could have been cleaner (glass in front of pool). Possibly open downstairs coffee bar at 6 on weekends. There was a line waiting both days. Also I questioned a charge on my room from the bar and was told I just have to pay now and dispute it later “call on Monday” because no one has access to room charges receipts on weekends. Overall nice place and nice staff. I’m still not sure about on of my changes from bar though. I’d like to see a photocopy of receipt.
Everything was great
pool on the roof, beautiful view
Loved the hotel. Room was clean and comfortable with a large walk-in shower and all the expectations of a quality hotel. Front desk, valet, barista staff all wonderful. Rooftop bar and pool would have been fantastic but staff was hit or miss, didn’t really seem to get the clean as you go methodology so guests often sit at dirty tables/bar and have to ask for it to be wiped down (every time we went up there and we were here for a week). No bar or menu service at the pool or rooftop lounge during the day time - missed opportunities there. Menu on rooftop is limited and the fare is ok bar food. Nothing to write home about. Hotel and staff great- food and beverage holds this place back. Only 1 year old and coming out of the pandemic, maybe they are still figuring it out.
Such an amazing stay. I really loved our room, the view, the pool, coffee, food, drinks, bar, and everything. Above all, the staff was simply incredible. The liberal, welcoming, diverse and inclusive feel was like HOME away from home. I will only stay here when I come back to Tuscon. I am enchanted.
Loved the friendly and helpful staff. The rooftop pool and restaurant had a beautiful view. Great place to watch the sunset or a storm pass through.
Friendly staff, great rooftop bar with fire pits, and views of Tucson.
We were surprised to learn on check-in that room cleaning (standard in all other hotels) is not so at the Graduate. You can "add it on" when you check-in. It wasn't a huge deal for this trip, but this should be listed on Orbitz's site. Daily room cleaning is a standard for hotels not an amenity. The room was very nicely appointed and the staff was very friendly and helpful. The WiFi works well once logged on, but does seem to have issues on reconnection. Often would require hardbooting of system. Seemed to be a "known" issue so. Sometimes took several attempts. The worst took about 20 minutes with several reboots. Their Tech support put me on hold and I eventually hung up. They never called back... Valet parking is mandatory as there is no self-parking lot.
The property is in a great location convenient to the University of Arizona. Staff are extremely friendly and welcoming. Rooms are comfortable and décor is a fun mix of historic and trendy. Unfortunately as a new hotel they are still working out some of the kinks. The text valet feature did not work. Often we would have to request our car in person and the text confirmation would arrive hours later. Valet also seemed to me short-staffed and overwhelmed for number of guests on the weekend.
Located in West University, Graduate Tucson is adjacent to University of Arizona and within a mile (2 km) of other popular sights like Rialto Theatre. This 164-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.
In addition to a restaurant that serves breakfast, there's also a rooftop bar. Get a pick-me-up at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.
Guests can expect free WiFi and 49-inch LCD TVs with cable channels. Bathrooms have hair dryers and designer toiletries. Safes are also available.
Built in 2020, the brand new Graduate Tucson offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 28.00 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls.
This is our favorite place to stay for a staycation. It is a short 2 hour drive from Phoenix. We can't say enough good things about it.
Water in room for 5 bucks is ridiculously expensive. Half eaten food un the elevator.
Cy, We apologize for the food debris in our elevator we will have housekeeping tend to it right away. If you ever need a cup of water please see the front desk so that we can assist you.
Great location. Pool area could have been cleaner (glass in front of pool). Possibly open downstairs coffee bar at 6 on weekends. There was a line waiting both days. Also I questioned a charge on my room from the bar and was told I just have to pay now and dispute it later “call on Monday” because no one has access to room charges receipts on weekends. Overall nice place and nice staff. I’m still not sure about on of my changes from bar though. I’d like to see a photocopy of receipt.
Good Morning Eric! Thank you for your recent stay with us! We appreciate all feedback, in order to make sure we provide the best guest experience. We apologize about the discrepancy on the bill with the bar charges. Our property accountant did send over the receipts in questions, which you validated were accurate. Please contact us direct if we need to assist you further. Thank you again for your recent stay with us!
Everything was great
Gregg, We are glad to hear you enjoyed your stay and look forward to hosting you again soon! Best,
pool on the roof, beautiful view
Thank you so much for the amazing feedback, we truly appreciate it. We are thrilled to hear you enjoyed your stay with us. We would be honored to host you again next time you are in the area!
Loved the hotel. Room was clean and comfortable with a large walk-in shower and all the expectations of a quality hotel. Front desk, valet, barista staff all wonderful. Rooftop bar and pool would have been fantastic but staff was hit or miss, didn’t really seem to get the clean as you go methodology so guests often sit at dirty tables/bar and have to ask for it to be wiped down (every time we went up there and we were here for a week). No bar or menu service at the pool or rooftop lounge during the day time - missed opportunities there. Menu on rooftop is limited and the fare is ok bar food. Nothing to write home about. Hotel and staff great- food and beverage holds this place back. Only 1 year old and coming out of the pandemic, maybe they are still figuring it out.
Thank you so much for the amazing review! We constantly implement guest feedback in order to improve our customer service, so we really appreciate your help. We will be following up with our team regarding the remarks you made. Thank you for all of the positive feedback regarding our staff, and we would be honored to host you again in the future!
Such an amazing stay. I really loved our room, the view, the pool, coffee, food, drinks, bar, and everything. Above all, the staff was simply incredible. The liberal, welcoming, diverse and inclusive feel was like HOME away from home. I will only stay here when I come back to Tuscon. I am enchanted.
Wow! What an incredible review to read! I am so glad to hear that you enjoyed everything about your stay and especially our staff. We cannot wait to host you again and be your home away from home.
Loved the friendly and helpful staff. The rooftop pool and restaurant had a beautiful view. Great place to watch the sunset or a storm pass through.
Thank you so much for the amazing feedback, we truly appreciate it. We are thrilled to hear you enjoyed your stay with us. We would be honored to host you again next time you are in the area!
Thank you for your recent stay with us at The Graduate Tucson. We sincerely appreciate and value all feedback, in order to continue to provide the best experience. We are thrilled that you enjoyed your stay with us!
Justin, We are so glad you enjoyed your staycation with us! We look forward to hosting you again in the future. Warm regards, Graduate Tucson