Staff was nice. The room was cleaned but there were signs of other guests ( hair, bathroom floor not very clean). Fixtures in bathroom were loose. Would come off if not careful. Shower needs a bar to hold on to and a place to put soap. We had to put it on the floor which made the floor slippery and unsafe.
Road work in front of the hotel.
This is an excellent place for the price. Its clean, resort like setting, and convenient to shops.
Excellent service
The property is currently undergoing alota construction & during our last stay we did hear quite a bit of noise but it wasn't all that bad& the construction does make parking more difficult but I think after all the construction is finished I think the property is going to be very nice& honestly I'm looking forward to many stays there when it's all finished
Only issues are apparent lack of recycling and total lack of towel bars. Why on earth don't hotels give guests a place to hang damp towels any more? Otherwise it met my needs perfectly.
Easy stay.
Newly renovated rooms, clean, spacious, comfortable bed. Great place to be at. Service impeccable. Will definitely return without any hesitation.
Undergoing remodeling. Only coffee available for breakfast
Our stay in this hotel was great. It would have been better if breakfast was provided. The hotel is going through several renovations, which is good and our room was one of the remodeled one, had a couple of small issues, like the restroom door wouldn't close properly, etc. But everything was clean and had a Nice look.
Pool area was great
Floors were very dirty, no breakfast as advertised, lots of construction, most staff were unfriendly. In addition, I was discriminated against for not being allowed to have my service dog with me in the pool deck area. Only one of the 4 members of management that we dealt with were aware of the federal and state laws for service animals, even though the state their service dog friendly. We asked for a partial refund and so far have not been granted it.
I think that 3 Palms is trying. The pictures aren't reflective of the actual property. When they say the rooms are "newly remodeled", they were done so poorly. This was a low quality motel that is having new carpets and divider walls put in. Our blankets were dirty. I found a pube on my bed, and my sheets had a blood stain on them. There is no breakfast, even though it is advertized, and we even asked the front desk for cutlery for our delivery, and they had none. The pool and hot tub are nice and seem clean. The area around the hotel is nice. I think in about 5 years, this could be a nice hotel with renovations and better staff training.
Nice staff, pool and hot tub.
Check in went quickly and the staff was friendly. We're were on the second floor of the three floor building. The room was on the small side, fortunately we didn't have but one piece of luggage. From the minute that we got there, we could hear the occupants of the upstairs room walking around. Then the next door neighbors came back and we're easily heard through the walls. They weren't being loud, just thin walls. For a place calling itself a resort, the pool area is on the small side and shaded most of the day. The next morning at a few minutes before 8:00 the construction began. Pounding, sawing, and loud music from the room below us. No way to relax, so we started packing up for an earlier than planned departure. Upon giving the room a once over making sure we didn't leave anything, we pulled the sheets and blankets. We discovered that at the foot of the bed were dark color stains and a used contact lens. Both of which were not ours. Probably will not stay there again.
Newly remodeled room was very nice. Nice lighting throughout the room. Had an issue with the bathroom fan coming on in the middle of the night one night.
Lady at desk told me my room had a view of the sunset.. I had a view of the staircase. Had to go outside on balcony to see the sunset. Not a big deal as they were improving the rooms. Room was nice and clean.
My second stay at this property. Property was/is currently under construction, so during the day there is a lot of noise and workers present. Also they've suspended the breakfast services during construction. If I would have know that prior to booking, I would have stayed elsewhere.
Located in Casas Adobes within a short walk of Tohono Chul Park, 3 Palms Tucson North Foothills is within 2 miles (3 km) of Coronado National Forest. This 155-room, 3-star hotel has an outdoor pool along with free in-room WiFi and free self parking.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Sitting areas, refrigerators, and microwaves are other standard amenities.
At 3 Palms Tucson North Foothills, guests have access to an outdoor pool, free WiFi in public areas, and a spa tub. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and concierge services. Other amenities at this family-friendly hotel include conference space, a business center, and coffee/tea in a common area.
Staff was nice. The room was cleaned but there were signs of other guests ( hair, bathroom floor not very clean). Fixtures in bathroom were loose. Would come off if not careful. Shower needs a bar to hold on to and a place to put soap. We had to put it on the floor which made the floor slippery and unsafe.
Road work in front of the hotel.
Thank you for your feedback, Gerald! The City of Tucson is currently repaving Oracle Road which is the road work you saw in front of our hotel. It's going to be a huge improvement so we are excited for them to finish it! We hope you will return for a more memorable getaway soon.
This is an excellent place for the price. Its clean, resort like setting, and convenient to shops.
Thank you Janna for staying with us! We appreciate the perfect score and all your kind words. We welcome you back in the future for another memorable vacation!
Excellent service
Thank you Luis for staying with us! We appreciate the perfect score and kind words! We welcome you back in the future for another memorable stay.
The property is currently undergoing alota construction & during our last stay we did hear quite a bit of noise but it wasn't all that bad& the construction does make parking more difficult but I think after all the construction is finished I think the property is going to be very nice& honestly I'm looking forward to many stays there when it's all finished
Thank you Julia for the near perfect rating! We welcome you back in the future, until then safe travels!
Only issues are apparent lack of recycling and total lack of towel bars. Why on earth don't hotels give guests a place to hang damp towels any more? Otherwise it met my needs perfectly.
Thank you Janet for the perfect rating! We are under going renovations, and have a few items that we are working on. Our team at the 3 Palms Hotel welcomes you back for another amazing stay!
Easy stay.
Thank you for your review Tara. We are so pleased to hear that you had a great experience at our hotel! We can't wait to welcome you back again.
Newly renovated rooms, clean, spacious, comfortable bed. Great place to be at. Service impeccable. Will definitely return without any hesitation.
Thank you for the perfect rating on your recent stay with us L ! We are happy to hear you enjoyed your experience and we look forward to seeing you again the next time your travels bring you back to Tucson!
Undergoing remodeling. Only coffee available for breakfast
Thank you for taking the time to leave us your rating! We appreciate your recent stay with us and hope to welcome you again next time your travels bring you back to Tucson.
Our stay in this hotel was great. It would have been better if breakfast was provided. The hotel is going through several renovations, which is good and our room was one of the remodeled one, had a couple of small issues, like the restroom door wouldn't close properly, etc. But everything was clean and had a Nice look.
Thank you for the near perfect rating Armando! We hope to see you again at the 3 Palms Hotel!
Thank you so much for the near perfect rating, Elizabeth! We love providing our guests with great service and we're pleased that our staff met your expectations. We do apologize for the concerns you shared about the cleanliness of your room and bathroom fixtures; rest assured we will pass this comment along to the appropriate team members to get it resolved right away. We hope it won't be long until we get to see you again at the 3 Palms Hotel!