4/10 Poor
Valerie
Traveled with family and small children
May 18, 2026
Liked: Staff & service
Disliked: Cleanliness, amenities
Room wasn’t very clean… I let the desk know everything I am writing and their only response was “we will let housekeeping know”. No attempts to make it right, but the employees were mostly nice. There were pasta noodles on a pillow when we got there and were checking the bed, dog food under the bed (we didn’t have a dog with us) and the floors were dirty they had not been cleaned. People were smoking cigarettes outside (this property stayed it was non smoking with threats of fines posted everywhere) and it would carry in through the air conditioner. There were questionable people loitering outside and it didn’t feel the safest despite being a better part of town. The pool area was nice but there was a lot of dirt a debris in the pool and hot tub. Accessibility was good. The room was not a suite as pictured, it had 2 beds but no couch or sitting area so it was very misleading. Employees were nice but willing to do anything about the issues. Wouldn’t pick this hotel again which is unfortunate as it was in a good location, but the fact that it wasn’t clean was a big issue.
Valerie
Stayed 2 nights in May 2026
