The rooms were much bigger than I expected. The breakfast was very good and again, much bigger than I expected.
The staff were great, really outstanding for friendliness ans being helpful. The property, however, was battered, the walls were chipped, the furniture old and sinking. The lighting was very poor. My highest concern was the wiring...what could be seen looked frayed and i have atrong concerns aabout fire hazards. I am in the process of writing to Ramada and sending pictures
Everyone is nice but the hotel is very old.
You get what you pay for applies here, 1/2 the price as neighboring hotels. Room didn't have working light switches on the wall, missing bulbs, outlets without power. Really bad furniture, functionality & cosmetics. Stained carpet, horrible mattress...like a pad over a box spring.
Nic but not clean well first nite
rooms and bathrooms could get cleaner, wifi was nit good, Very friendly staff
It's a beautiful establishment however they were over booked so when I went online to reserve a room for the two best nights they booked me for weeks later and wll
Staff was very friendly. Unfortunately due to Covid the pool was closed. The hotel is older but kept as clean. It was very odd that the smoke detector in our room was covered with a plastic bag. My guess was someone was probably smoking in our non-smoking room? But I am unsure.
The property is designed for large upscale conference activities and other large gatherings. Rooms are ample sized and well appointed. Febreze and plug-in room deodorizer needed when first entering room to neutralize a thick, musty smell. Staff was attentive and responsive to needs. Covid 19 compromised site restaurant and lounge which were closed. Breakfast bar was replaced with room delivered foam trays that provided light, pre-selected items. Would like to see what the property is like after pandemic. Lookspromising.
A bit run down but a good safe quiet space. Staff i met were exceptionally helpful.
The property is stuck in the 80’s. It needs a remodel. The front desk staff was unengaged and unwelcoming. I felt like a burden to them. I don’t think they get how their salaries are paid. A smile and a hello once in awhile would be good.
Staff were friendly and eager to aid with any needs and help remedy any issues.
I stay at this property when in Tucson. It is a bit dated (TV's) in some respects, but breakfast is very good and price/value is excellent.
Very warn and in need of repair. Staff was friendly.
It was unique in that it was all centered around an indoor courtyard with skylights
Very old furniture and need to improve the services
Ramada by Wyndham Viscount Suites Tucson East places you within 2 miles (3 km) of Park Place Mall and El Con Mall. This 215-room, 3-star hotel welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning. Order from room service to satisfy your hunger without leaving your room.
Guests can expect to find free WiFi and TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Sitting areas, refrigerators, and microwaves are also available.
Ramada by Wyndham Viscount Suites Tucson East offers an outdoor pool, free WiFi in public areas, and a spa tub. There's free parking if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include conference space, a 24-hour business center, and a computer station.
The rooms were much bigger than I expected. The breakfast was very good and again, much bigger than I expected.
The staff were great, really outstanding for friendliness ans being helpful. The property, however, was battered, the walls were chipped, the furniture old and sinking. The lighting was very poor. My highest concern was the wiring...what could be seen looked frayed and i have atrong concerns aabout fire hazards. I am in the process of writing to Ramada and sending pictures
Thank you for the feedback!
Everyone is nice but the hotel is very old.
Thanks much!
You get what you pay for applies here, 1/2 the price as neighboring hotels. Room didn't have working light switches on the wall, missing bulbs, outlets without power. Really bad furniture, functionality & cosmetics. Stained carpet, horrible mattress...like a pad over a box spring.
Thank you for the review! we are working to improve in all areas, hope you will give us another opportunity in the future.
Nic but not clean well first nite
Thank you for your comments
rooms and bathrooms could get cleaner, wifi was nit good, Very friendly staff
Thank you for your feedback we appreciate the comments and will always work to improve our services.
It's a beautiful establishment however they were over booked so when I went online to reserve a room for the two best nights they booked me for weeks later and wll
We are sorry to hear of your issue booking our property. I hope your situation was resolved to your satisfaction. If not, please give us a call!
Thanks!