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Recent guest reviews

The Phoenician is our favorite luxury over-night splurge in the Phoenix/Scottsdale area. We love spending the night there to celebrate birthdays, anniversaries, even Tuesdays if another suitable celebration can't be found. :-)

Absolutely wonderful !! Can’t wait to go back

This was a repeat visit and will come back next year.Great place

5 star

I thought the property itself was beautifully maintained. Our room wasn't clean when we checked in (there was blood on the floors) however, hotel did comp the daily fees because of it. Minus the gross part when we first arrived, i really enjoyed the property. Loved the donut decorating, especially for our 8 yr old. Employees were all especially nice. The last negative I would say were the restaurant prices. They were outrageous but at least we were able to rent a car and get a few groceries.

Everything was wonderful

Beautiful resort. Due to COVID our experience was ALOT different. Rooms were clean only per request. Only the Tavern was opened. All the restaurants in Arizona had limited hours, so had to check to make sure they were even opened before driving there. Spa was Only Opened Thur-Sun, And they were fully booked. Resort was beautiful. High end lotion/shampoo/conditioner was provided, and the spell was AMAZING!!!

I love the new renovations of the property. It's beautiful , the only negative is the shower in the 1 bedroom casita, it's very small!

The property is special because of the people that work there. They have been trained from top to bottom. Friendly and courteous. The Phoenician is in a beautiful location under the Camelback Mountain. Gorgeous.

Me and my wife flew in for a short weekend Every single restaurant we ate at was wonderful. The servers were extremely nice Will definitely be returning.

Cleanness, hosts. Resort is very beautiful and hosts are friendly and very helpful. The only thing we were hoping to have more places to eat. More casual restaurants and eating places with more reasonable prices would help, since hotel is far from all the city shops and not easy to have access to them.

This is a wonderful place to stay but the check-in staff are always rude. Otherwise, the staff is very kind and responsive.

Very large , beautiful resort. Must ask about room views ( mountain, pool, Parking lot! ) Asked to be close to pool , very helpful. Also must ask for a refrigerator , they do not mention it. If you are not on a budget fine , but food is expensive . We just bought breakfast essentials , yogurt, fruit & bread & they have coffee & tea Kerig in the room. Food by pool is very good. Did not try the only restaurant that was open . We had rented car and explored the area restaurants. The hotel has 3 huge pools ( plus a great children’s area with a Slide!) But they have a lot of “rules” Half the area by the pools are reserved , meaning extra $$ . But there is so much room it won’t effect you. The pools are amazing ! Staff is very helpful too. Also sign says pool closes at 5:30 , but staff says it open all night . The staff just has to leave , but again they don’ make that clear. It’s so hot , you might not want to leave at 5:30. One thing they can correct , they play loud “ Muzak” through out the pool areas , speakers everywhere. If they would just lower it , trying to rest or listen to your own music is hard. We asked a pool staff to lower it , he was so helpful & went above & beyond... long story but he lowered the 1 speaker near us . The rest of the days we threw a towel over it .. lol. Oh I forgot the huge Athletic Club it was great !! The rooms are big & comfortable. Get out & walk around resort , lots of nice paths to follow. Remember extra fee for resort & self parking.

beautiful and elegant great food on site amenities exceptional although you have to pay a separate resort fee

E Camelback Rd Scottsdale AZ

Hotel highlights

  • Onsite dining
  • Spa
  • Golf course
  • 9 outdoor pools

Located in Camelback East, The Phoenician, a Luxury Collection Resort, Scottsdale is within 2 miles (3 km) of sights such as Scottsdale Fashion Square and Scottsdale Waterfront. This 585-room, 5-star hotel has 9 outdoor pools along with a golf course and a full-service spa.


Dining

In addition to a restaurant that serves breakfast and lunch, you can also enjoy a drink at the pub. You can sip a beverage at the coffee shop/cafe.


Rooms

Guests can expect to find WiFi and 55-inch LED TVs with cable channels and Netflix. Pillowtop beds sport Frette Italian sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other amenities include balconies, minibars, and safes.


Property features

The Phoenician, a Luxury Collection Resort, Scottsdale features a golf course, a full-service spa, and 9 outdoor pools. Parking is available for USD 23 per night (USD 38 per night for valet parking), and there's also limo/town car service. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a children's pool, a sauna, and outdoor tennis courts.

Room options

Suite, 1 Bedroom, Kitchenette, No View

1 Double Bed | Sleeps 5

Presidential Suite, 2 Bedrooms, Balcony, Resort View

2 Double Beds | Sleeps 8

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

1 King Bed | Sleeps 3

Superior Room, 2 Queen Beds, Accessible, Non Smoking (Mobility w/ Tub)

2 Queen Beds | Sleeps 4

Guest reviews for The Phoenician, a Luxury Collection Resort, Scottsdale

Everyone (11) Couples (18) Business (1) Family (9) Friends (3)
5
Partner Couples

The Phoenician is our favorite luxury over-night splurge in the Phoenix/Scottsdale area. We love spending the night there to celebrate birthdays, anniversaries, even Tuesdays if another suitable celebration can't be found. :-)

By on Jan 21, 2023

Review comment responded on Jan 22, 2023

Dear Phyllis, Thank you for your fantastic review and for all the wonderful things that you had to say about The Phoenician. We are grateful for your continuous support over the years. We are dedicated to making each moment here a collectible experience, and your comments were a pleasure to read. Thank you again for your feedback, and we look forward to your next visit.Sincerely,Denise Seomin,Director of Public Relations

5
Partner Couples

Absolutely wonderful !! Can’t wait to go back

By on Aug 13, 2022

Review comment responded on Aug 14, 2022

Dear Natalie, Thank you for taking the time to share that your stay at The Phoenician was perfect in every way. We appreciate your fantastic feedback and are excited about your return. Sincerely, Denise Seomin, Director of Public Relations

5
Partner Couples

This was a repeat visit and will come back next year.Great place

By on Mar 17, 2022

Review comment responded on Mar 22, 2022

Dear Joseph, thank you for returning to The Phoenician, A Luxury Collection Resort. There is no better compliment than a guest who keeps coming back time after time. We are so glad you continue to enjoy all we have to offer. It is always a pleasure to have you as our guest, and we look forward to your next stay. Thank you again. Sincerely, Denise Seomin, Director of Public Relations

5
Partner Couples Business Business

5 star

By on Aug 23, 2021

Review comment responded on Aug 24, 2021

Dear Joseph, thank you for rating your stay at The Phoenician. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Denise Seomin Director of Public Relations

4
Family

I thought the property itself was beautifully maintained. Our room wasn't clean when we checked in (there was blood on the floors) however, hotel did comp the daily fees because of it. Minus the gross part when we first arrived, i really enjoyed the property. Loved the donut decorating, especially for our 8 yr old. Employees were all especially nice. The last negative I would say were the restaurant prices. They were outrageous but at least we were able to rent a car and get a few groceries.

By on Jul 19, 2021

Review comment responded on Jul 20, 2021

Dear Guest, thank you for your feedback and for letting us know you and your kid enjoyed your stay overall. Your comments, however, let us know there are areas where we could focus attention to improve our service. We will evaluate what we can do differently going forward to avoid such inconveniences. It was our pleasure serving you, and we hope you will stay with us again when your travels bring you this way. Sincerely, Denise Seomin, Director of Public Relations

5
Partner Couples

Everything was wonderful

By on Jul 19, 2021

Review comment responded on Jul 20, 2021

Dear Guest, we are delighted you had an outstanding stay at The Phoenician and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Denise Seomin, Director of Public Relations

5
Everyone

By on Feb 12, 2021

Review comment responded on Feb 23, 2021

Dear Guest, thank you for the perfect rating. We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at The Phoenician, and we look forward to welcoming you back soon. Sincerely, Denise Seomin, Director of Public Relations

5
Everyone

By on Nov 28, 2020

Review comment responded on Nov 29, 2020

Dear Guest, thank you for letting us know your visit to The Phoenician was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon. Sincerely, Denise Seomin, Director of Public Relations

4
Family

Beautiful resort. Due to COVID our experience was ALOT different. Rooms were clean only per request. Only the Tavern was opened. All the restaurants in Arizona had limited hours, so had to check to make sure they were even opened before driving there. Spa was Only Opened Thur-Sun, And they were fully booked. Resort was beautiful. High end lotion/shampoo/conditioner was provided, and the spell was AMAZING!!!

By , from Portland, OR on Jul 14, 2020

Review comment responded on Aug 1, 2020

Dear Guest, thank you for your review of The Phoenician. We are dedicated to making each moment here a collectible experience, and we appreciate you mentioning our beautiful grounds and elegant property. However, we regret your disappointment with some of our amenities not being available during your stay due to the current circumstances. We appreciate your understanding during this unprecedented time we are all going through. We would love to welcome you back again, under better circumstances, when your travels bring you back to the area. Sincerely, Denise Seomin, Director of Public Relations

5
Family

I love the new renovations of the property. It's beautiful , the only negative is the shower in the 1 bedroom casita, it's very small!

By on Jan 12, 2020

The Phoenician, a Luxury Collection Resort, Scottsdale

6000 E Camelback Rd, Scottsdale, AZ 85251
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