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The Phoenician, a Luxury Collection Resort, Scottsdale

5.0 out of 5.0

Recent guest reviews

Great location for resort. Casita location was poor, located next to the incoming street, parking deck and noisy.

Great hotel with amazing facilities and service. The pool area was our favorite we really enjoyed it! also the golf course is highly recommended.

we have stayed here before and it just wasn't the same.

The Hotel and Staff are great. The properties location is ideal for travel to casinos, mall and airport. The pool set up is beautiful and property is beautiful for a morning walk. The spa is a definite MUST DO.

Amazing time, the best hotel in the phi area and amazing food!!!!!!!!!

Very hospitable hotel. They always provided water and great service. The restaurant service was subpar but everything else was great.

Excellent. We arrived early so the room Was not ready yet. Front desk said at 4:00 it would b ready. It wasn't but they gave us a $100.00 credit toward dinner. Very fair. That was the only blip. Terrific hotel. One of the best domestic hotels I've ever experienced.

This is an excellent hotel and in a beautiful place (especially in February when the weather is dreadful in the Northeast). We had no complaints or problems in our 6 night stay and enjoyed every moment of the hotel and its helpful staff.

the people at the resort could not be more friendly and accommodatiing.

Very exquisite hotel in Scottsdale area. Excellent staff and customer service. Enjoyed golf, pool and hiking adjacent Camelback Mountain trail right next door. As with many resorts, pool chairs were hard to come by after 9AM. Overall, very nice hotel although cost somewhat pricey.

From pulling in the driveway to checking out, our stay was perfect. We were greeted in a very friendly and accomodating manner and the service maintained that standard throughout the stay. The room was of high quality and the facilities first class. A great fitness center and pool complex. The food was excellent but a touch pricey. Well located to Scottsdfale. We had a great time during this repeat visit and we will,be back

My boyfriend and I had a lovely time here. From the pictures, it looks like the pools may be far away; they're not. There aren't "100 pools" or whatever is advertized. Really, it's 2 main pools and 1 main hot tub. The property may look like it was built years ago, but their furnishing withstood the test of time and do not look dated. It is elegant with a pretty view. The service was pleasant and timely at the pool. We both had the best massage of any place we've been at their spa and their gym has everything you need. Great weekend trip to unwind.

This was a great facility with a great location. We played golf (short and over priced but pretty), spa (great treatment but small locker room), and hiked camel back mountain (requires hiking gear to be safe). The pool was very warm with great service. The room service was timely and good but had a small menu. The steak house had a great atmoshphere and good food. My only real complaint was that the staff wasn't as friendly as I would of hoped. The hoetel was short on cabs Friday night.

We went for a night over 4th of July weekend and everything was great. We spent the entire day in the pool to beat the heat and it was great. The staff couldn't have been better. Well worth the money.

Traveler: Usually stays in five star hotels. Frequents Ritz Carlton and Four Seasons. Phoenician: This is a 4 1/2 out of 5 star hotel. The location is right off Camelback mountain. Hotel includes multiple restaurants, SPA and golf course. The service is very good and the customer service is better then satisfaction. Downside to this hotel: The pools. Yes, pools. The pools are very well maintained and the service at the pool is very good. Two downsides. The pool is surrounded by Metal gates that open and close. The doors themselves are very heavy and seem to be a great item for children to play with. If you sit near any of these (which it is very hard not to) all you hear throughout the day are the doors clanging open and closed. The hotel could fix these if they actually put the doors at the other ends of the ramps and not near the patrons. The other downside of the pool is that the one true place that you can get full sun is where the cabana's are located. It is a little senseless to pay $150 for a cabana if multiple chairs are open..but it is one of the only ways to get full sun throughout the day. Downside #2: The SPA is outrageously priced. The price for a massage is greater then the Peninsula. The SPA is also a little dated. To be fair they are getting ready to renovate. Upsides: The outdoor spa here is great. The outdoor service is great and the location could not be better. You are able to walk right out and get to Camelback. The hike is great and challenging and can be done multiple times during your trip. Upside #2: Upstairs outdoor bars with fire pits and patios. The service in this area is exceptional and the staff is very friendly. We will be back but maybe not for the lower pool area and SPA.

The Phoenician, the resort itself is absolutely beautiful! The staffs are very pleasant and nice, they responded to our needs immediately! We got a suite with a balcony, which overlooked the golf course and a mountain very! The weather was perfect, because we were able to have our coffee on the balcony. Definitely will return to this resort!!!

We used the pool and one of the restaurants. [...]5 Star hotel was somewhat lacking. Low quality towels. They were very rough and had several pulls.

Grounds, pool, hotel are beautiful. Service is superb and attentive without hovering. Concierge staff is excellent from arranging reservations in and out of hotel to recommending hikes--very accommodating and personalble.

A great experience from beginning to end. Very friendly service and staff. Amenities are super. In the areas where the rooms are, it is quiet and restful. I especially like the little seating areas sprinkled about where one can have a private conversation--I even conducted a one hour business meeting in one such area. The health club is more than adequate We enjoyed just walking about the property as the grounds are well landscaped and nicely laid out. Used the Business Center and that was an excellent experience. Needed something printed from my laptop and that was easily done.

Excellent service. The hotel should inform residents that the valet parking is $26 per day. The J&G restaurant experience was not good

6000 E Camelback Rd Scottsdale AZ

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Spa
  • Golf course

The Phoenician, a Luxury Collection Resort, Scottsdale places you within 2 miles (3 km) of Scottsdale Fashion Square and Scottsdale Waterfront. This 583-room, 5-star resort welcomes business and leisure travelers with a golf course, a full-service spa, and 7 restaurants. Camelback Mountain and Western Spirit: Scottsdale's Museum of the West are also nearby.


Dining

This resort is home to 7 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start your day off with breakfast, available for a fee.


Rooms

The Phoenician, a Luxury Collection Resort, Scottsdale's 583 rooms are air-conditioned and provide balconies, minibars, and free weekday newspapers. Guests can expect to find WiFi and 40-inch LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and beds sport Egyptian cotton sheets. Video-game consoles, safes, and phones are also available.


Property features

Guests of The Phoenician, a Luxury Collection Resort, Scottsdale have access to a golf course, a full-service spa, and an outdoor pool. Parking is available for USD 12.00 per night (USD 29.00 per night for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury resort include a children's pool, a fitness center, and a spa tub.

Room options

Deluxe Double Room

Queen 2 | Sleeps 4

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Deluxe Double Room (Grand Deluxe)

Queen 2 | Sleeps 4

Deluxe Room, 1 King Bed with Sofa bed (Grand)

King 1 | Sleeps 3

Guest reviews for The Phoenician

Everyone (1) Couples (14) Business (1) Family (3) Friends (3) Other (1)
4
Everyone

Great location for resort. Casita location was poor, located next to the incoming street, parking deck and noisy.

By on Feb 15, 2017

5

family trip

Families

Great hotel with amazing facilities and service. The pool area was our favorite we really enjoyed it! also the golf course is highly recommended.

By on Jun 26, 2015

3

couples getaway

Couples

we have stayed here before and it just wasn't the same.

By on May 22, 2015

5

family vacation

Couples

The Hotel and Staff are great. The properties location is ideal for travel to casinos, mall and airport. The pool set up is beautiful and property is beautiful for a morning walk. The spa is a definite MUST DO.

By on May 17, 2015

5

family gathering

Families

Amazing time, the best hotel in the phi area and amazing food!!!!!!!!!

By on Mar 15, 2015

5

great hotel

GetawayWithFriends

Very hospitable hotel. They always provided water and great service. The restaurant service was subpar but everything else was great.

By on Nov 19, 2014

5

terrific luxury resort

Couples

Excellent. We arrived early so the room Was not ready yet. Front desk said at 4:00 it would b ready. It wasn't but they gave us a $100.00 credit toward dinner. Very fair. That was the only blip. Terrific hotel. One of the best domestic hotels I've ever experienced.

By on May 4, 2014

5

excellent

Couples

This is an excellent hotel and in a beautiful place (especially in February when the weather is dreadful in the Northeast). We had no complaints or problems in our 6 night stay and enjoyed every moment of the hotel and its helpful staff.

By on Mar 7, 2014

4

enjoyable golf holiday

GetawayWithFriends

the people at the resort could not be more friendly and accommodatiing.

By on Apr 8, 2013

5

scottsdale 5 star resort

Families

Very exquisite hotel in Scottsdale area. Excellent staff and customer service. Enjoyed golf, pool and hiking adjacent Camelback Mountain trail right next door. As with many resorts, pool chairs were hard to come by after 9AM. Overall, very nice hotel although cost somewhat pricey.

By on Apr 1, 2013