The Phoenician, a Luxury Collection Resort, Scottsdale in Phoenix

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Luxury hotel with 9 outdoor pools and a full-service spa

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Where to?

Dates

May 2025

June 2025

9 outdoor pools, cabanas (surcharge), pool umbrellas

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar
Hot Tub
Parking available

Explore the area

6000 E Camelback Rd, Paradise Valley, AZ, 85251

Scottsdale Fashion Square
‪3 min drive‬
Scottsdale Waterfront
‪4 min drive‬
Camelback Mountain
‪5 min drive‬
Phoenix, AZ (PHX-Sky Harbor Intl.)
‪20 min drive‬

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Room options

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Double Beds, Non Smoking

530 sq ft
Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking

530 sq ft
Sleeps 3
1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

City view
600 sq ft
Sleeps 4
2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking

City view
600 sq ft
Sleeps 3
1 King Bed

Suite, 1 Bedroom, Non Smoking, Pool View

1150 sq ft
Sleeps 5
1 King Bed

Suite, 1 Bedroom, Non Smoking, Pool View

1194 sq ft
Sleeps 4
1 King Bed

Room, 2 Double Beds, Non Smoking, Mountain View

Mountain view
530 sq ft
Sleeps 4
2 Double Beds

Grand Room, 1 King Bed, Non Smoking, Pool View

600 sq ft
Sleeps 3
1 King Bed

Superior Room, 2 Queen Beds, Non Smoking

602 sq ft
Sleeps 4
2 Queen Beds

Superior Room, 1 King Bed, Non Smoking

600 sq ft
Sleeps 3
1 King Bed

Superior Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Sleeps 4
2 Queen Beds

Suite, 1 Bedroom, Non Smoking, Kitchenette (Kitchenette)

1150 sq ft
Sleeps 5
1 King Bed

Suite, 1 Bedroom, Non Smoking, Pool View (Kitchenette)

1150 sq ft
Sleeps 5
1 King Bed

Suite, 1 Bedroom, Non Smoking

1150 sq ft
Sleeps 5
1 King Bed

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Sleeps 3
1 King Bed

Superior Room, 1 King Bed (Hearing Accessible)

600 sq ft
Sleeps 3
1 King Bed

Deluxe Room, 2 Queen Beds (Hearing Accessible)

City view
600 sq ft
Sleeps 4
2 Queen Beds

Deluxe Room, 1 King Bed (Hearing Accessible)

City view
600 sq ft
Sleeps 3
1 King Bed

Superior Room, 2 Queen Beds (Hearing Accessible)

602 sq ft
Sleeps 4
2 Queen Beds

Superior Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Sleeps 3
1 King Bed

Superior Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Sleeps 4
2 Queen Beds

Superior Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

Sleeps 4
2 Queen Beds

Deluxe Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Resort view
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Resort view
Sleeps 3
1 King Bed

Room, 1 King Bed, Non Smoking, Mountain View

Mountain view
530 sq ft
Sleeps 3
1 King Bed

Grand Room, 2 Double Beds, Non Smoking, Pool View

530 sq ft
Sleeps 4
2 Double Beds

Grand Room, 1 King Bed, Non Smoking, Pool View

530 sq ft
Sleeps 3
1 King Bed

Room, 1 King Bed, Non Smoking

650 sq ft
Sleeps 3
1 King Bed

Grand Room, 2 Queen Beds, Non Smoking, Pool View

600 sq ft
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Non Smoking

650 sq ft
Sleeps 4
2 Queen Beds

Presidential Suite, 2 Bedrooms, Non Smoking

4000 sq ft
Sleeps 8
2 Double Beds

Executive Suite, 1 Bedroom, Non Smoking

1194 sq ft
Sleeps 3
1 King Bed

About the neighborhood

Paradise Valley

The Phoenician, a Luxury Collection Resort, Scottsdale places you within 2 miles (3 km) of Scottsdale Fashion Square and Scottsdale Waterfront. This 585-room, 5-star hotel has 9 outdoor pools along with a golf course and a full-service spa.

What's nearby

Scottsdale Fashion Square - 3 min drive - 1.6 miles
Scottsdale Waterfront - 4 min drive - 1.9 miles
Western Spirit: Scottsdale's Museum of the West - 5 min drive - 2.4 miles
Camelback Mountain - 5 min drive - 1.8 miles
Desert Botanical Garden - 10 min drive - 5.4 miles

Getting around

Priest Dr - Washington Station - 11 min drive
Phoenix Sky Harbor Intl. Airport (PHX) - 20 min drive

Restaurants

‪Fashion Square Food Court - ‬3 min drive
‪Kona Grill - Scottsdale - ‬4 min drive
‪Five Guys - ‬4 min drive
‪Ebar - ‬4 min drive
‪Nespresso Boutique - ‬4 min drive

About this property

The Phoenician, a Luxury Collection Resort, Scottsdale

Luxury hotel with 9 outdoor pools and a full-service spa

The Phoenician, a Luxury Collection Resort, Scottsdale features a golf course, a full-service spa, and 9 outdoor pools. Parking is available for USD 28 per night (USD 40 per night for valet parking), and there's also limo/town car service. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a children's pool, a sauna, and outdoor tennis courts.

Guests can expect to find WiFi and 55-inch LED TVs with cable channels and Netflix. Pillowtop beds sport Frette Italian sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other amenities include balconies, minibars, and safes. Housekeeping is available on request.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 10 outdoor tennis courts. 9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 24 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English

Similar properties

3 outdoor pools, open 5:00 AM to 10:00 PM, cabanas (surcharge)

Pool
Hot Tub
Spa
Pet friendly

$249 nightly

Jun 13 - Jun 14

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: WiFi (USD 14.95 per 24-hour period)

Parking and transportation

Electric car charging station on site
Limo/town car service
Self parking on site (USD 28 per night)
Valet parking on site (USD 40 per night)
Wheelchair-accessible parking and van parking available

Food and drink

A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli

Restaurants on site

19th Hole
Kalio Kabobery
The Marketplace
The Phoenician Tavern
Thirsty Camel

Things to do

10 outdoor tennis courts
18-hole golf course
24-hour pool access
9 outdoor pools
Bicycle rentals
Children's club
Children's pool
Full-service spa
Games
Golf
Golf clubhouse
Golf clubs/equipment
Golf driving range
Golf lessons
Hot tub
Playground
Sauna
Shopping
Steam room
TV in common areas
Waterslide

Family friendly

9 outdoor pools
Children's club (surcharge)
Children's pool
Grocery/convenience store
In-room crib
Laundry facilities
Mini-fridge
Playground
Rollaway/extra bed (surcharge)
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Wedding services

Business services

40 meeting rooms
Business center
Conference center (3,655 square feet of space)

Outdoors

Garden
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

24 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot tub
Manicures/pedicures
Massage
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
20 accessible parking spaces
Assistive listening devices
Elevator (42 inch wide door)
Height-adjustable showerhead
Lever door handles
Low-height counter and sink (34 inches high)
Low-height door lock
Low-height view port in door
Pool hoist on site
Raised toilet seat (18 inches high)
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity (27 inches high)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (44 inches high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

5 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1988
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas (fines apply)
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
Reception hall
Rooftop garden
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Down comforter
Free crib
Frette Italian sheets
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

55-inch LED TV with premium cable channels
Netflix
Pay movies
Streaming services

Food and drink

Free bottled water
Mini-fridge
Minibar

Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Heating (climate-controlled)
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from October 6 2025 to October 25 2025 (dates subject to change):

Golf course
Recreation facilities

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 150.00 per accommodation, per stay
Dogs only
2 total (40 lbs is the maximum weight per pet)
Food and water bowls are available
Service animals exempt from fees

Children and extra beds

Children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 25.0 per night
Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Resort fee: USD 50.00 per accommodation, per night

The resort fee includes:

Additional inclusions
Fitness/yoga classes
Sporting facilities or equipment

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for in-room wireless internet: USD 14.95 per 24-hour period (rates may vary)
Self parking fee: USD 28 per night
Valet parking fee: USD 40 per night
Pet fee: USD 150.00 per accommodation, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses solar energy

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 4:00 PM
Check-out: 11:00 AM
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property uses solar energy.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

24-hour pool access
Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Phoenician

Phoenician Hotel

Phoenician Hotel Scottsdale

Phoenician Scottsdale

The Phoenician Hotel Scottsdale

The Phoenician, Scottsdale Hotel Scottsdale

Phoenician Luxury Collection Resort Scottsdale

Phoenician Luxury Collection Resort

Phoenician Luxury Collection Scottsdale

Phoenician Luxury Collection

Phoenician Hotel Scottsdale

The Phoenician Hotel Scottsdale

The Phoenician

The Phoenician a Luxury Collection Resort Scottsdale

Frequently asked questions

Is free cancellation available at The Phoenician, a Luxury Collection Resort, Scottsdale?

The Phoenician, a Luxury Collection Resort, Scottsdale provides free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Phoenician, a Luxury Collection Resort, Scottsdale?

As of May 19, 2025, prices found for a 1-night stay for 2 adults at The Phoenician, a Luxury Collection Resort, Scottsdale on Jun 13, 2025 start from $232.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around The Phoenician, a Luxury Collection Resort, Scottsdale?

This hotel is located in Paradise Valley, close to Camelback Mountain, Scottsdale Fashion Square, and Phoenix Zoo. You'll also find Biltmore Fashion Park and Arizona Biltmore Country Club within a short drive.

Is parking available on site at The Phoenician, a Luxury Collection Resort, Scottsdale?

Yes, valet parking is offered for USD 40 per night. Accessible parking and electric car charging are also available for guests.

Is there a spa available at The Phoenician, a Luxury Collection Resort, Scottsdale?

There is a full-service spa available for guests to enjoy and services include body wraps, couples treatments, massages, and mani/pedis.

Does The Phoenician, a Luxury Collection Resort, Scottsdale have a casino at the property?

No, The Phoenician, a Luxury Collection Resort, Scottsdale doesn't have a casino.

Will I find an indoor pool at The Phoenician, a Luxury Collection Resort, Scottsdale?

No, this hotel doesn't have an indoor pool; however, there are 9 outdoor pools and a hot tub. Guests have 24-hour pool access.

Is The Phoenician, a Luxury Collection Resort, Scottsdale good for couples?

There are many amenities for couples at this hotel, including 9 outdoor pools and a poolside bar plus some guestrooms feature fireplaces.

Does The Phoenician, a Luxury Collection Resort, Scottsdale have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does The Phoenician, a Luxury Collection Resort, Scottsdale have a restaurant with a breakfast menu?

Yes, The Phoenician, a Luxury Collection Resort, Scottsdale serves breakfast for a surcharge each morning at 19th Hole.

Will The Phoenician, a Luxury Collection Resort, Scottsdale allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Phoenician, a Luxury Collection Resort, Scottsdale for a fee of USD 150.00 per accommodation, per stay. The property also provides food and water bowls.

Does The Phoenician, a Luxury Collection Resort, Scottsdale have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to The Phoenician, a Luxury Collection Resort, Scottsdale?

The closest major airport to The Phoenician, a Luxury Collection Resort, Scottsdale is Phoenix Sky Harbor Intl. Airport (PHX), which is 8.3 mi away (20 minutes by car). Another top airport is Mesa, AZ (MSC-Falcon Field Municipal), which is located 23.8 mi away (34-minute drive).

Are there rooms with balconies that I can book at The Phoenician, a Luxury Collection Resort, Scottsdale?

Yes, every guestroom at The Phoenician, a Luxury Collection Resort, Scottsdale comes with a balcony with some featuring garden or pool views.

Does The Phoenician, a Luxury Collection Resort, Scottsdale have a wedding venue on site?

There are wedding services available at The Phoenician, a Luxury Collection Resort, Scottsdale if that's in your vacation plans.

The Phoenician, a Luxury Collection Resort, Scottsdale Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

8/10 Good

Jill

Feb 18, 2025

Stayed 1 night in Feb 2025

8/10 Good

Jill

Traveled with partner

Feb 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful view! Friendly staff! Food mediocre.

Stayed 2 nights in Feb 2025

8/10 Good

Tammi

Feb 17, 2025

Stayed 4 nights in Jan 2025

8/10 Good

Craig M

Feb 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Feb 2025

10/10 Excellent

Tom

Traveled with group

Feb 10, 2025

Stayed 3 nights in Feb 2025

10/10 Excellent

Bret

Jan 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Jan 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2024

8/10 Good

Scott A

Jan 5, 2025

Liked: Cleanliness, staff & service

Pool area dirty

Stayed 6 nights in Dec 2024

10/10 Excellent

Matthew

Jan 4, 2025

Stayed 4 nights in Dec 2024

6/10 Okay

Dean

Dec 31, 2024

Liked: Staff & service, property conditions & facilities

Stayed 3 nights in Dec 2024

8/10 Good

Danielle G.

Dec 21, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was my first visit to Phoenician and check in was pleasant. Sarah, I think was her name was especially nice! It’s a beautiful property- with great views. Some feedback- better coffee in the rooms; check to make sure everything works when rooms turnover. And make the rooms smell fresh. Also, a Shuttle to and from Old town would be a nice touch, as well. Overall a very nice experience.

Stayed 4 nights in Dec 2024

8/10 Good

Lynn

Dec 6, 2024

Stayed 2 nights in Nov 2024

10/10 Excellent

MIN SUNG, Glenview

Dec 2, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Nov 2024

10/10 Excellent

PEGGY

Nov 26, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2024

10/10 Excellent

Drew Alan

Nov 19, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Nov 2024

8/10 Good

David, Northbrook

Nov 7, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Sep 2024

8/10 Good

Rachel

Traveled with family and small children

Oct 22, 2024

Liked: Cleanliness, staff & service

We stayed for two nights/one day at the Phoenician with our 4 and 6 yo kids. The reason my overall rating is not excellent is because the splash pad, waterslide and whirlpools were all broken the day we were there. The splash pads and whirlpools did get going midafternoon, but the waterslide remained out of order. The games room was available and we played some foosball, pool and air hockey, but two of the 4 arcade games were out of order. When travelling with two young kids....what else are you supposed to do with them in a fancy resort! The kids water area was the main reason we picked the Phoenician. The building itself is very nice, the rooms are large, the staff are incredibly kind and friendly and the food was delicious. Would I stay here again with my kids? No, unless there was a way to ensure the kid water activities area was fully functional. Would I stay here again with my partner, or on a friends trip? Yes.

Stayed 2 nights in Oct 2024

10/10 Excellent

richard, Belfair

Oct 12, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The steak restaurant the fifth floor of the main hotel is one of the best I’ve ever had the pleasure of dining in. So Pool is expensive and gives you plenty of room to distance yourself while enjoying the water.

Stayed 2 nights in Oct 2024

10/10 Excellent

Gabriel

Oct 9, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jul 2024

10/10 Excellent

Beth

Traveled with group, Traveled with partner

Sep 30, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A beautiful resort! Very relaxing. The rooms are amazing!

Stayed 3 nights in Sep 2024

10/10 Excellent

Brandon

Sep 28, 2024

Stayed 2 nights in Sep 2024

10/10 Excellent

Mike

Traveled with family and small children, Traveled with family

Sep 23, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Took the kids and grandkids for a three night trip (ages 2-68). A lot of activities at the resort for Labor Day weekend for the grandkids. Although it was hot, we enjoyed the pools and other special events. Short Uber ride to old town Scottsdale for evening meals. Staff at resort were great.

Stayed 3 nights in Aug 2024

8/10 Good

Tracey

Sep 23, 2024

Liked: Cleanliness, staff & service, room comfort

Attentive Service & Good Restaurants

The service provided by all of the staff from the front desk to the restaurants was excellent. The rooms & pool area are due for an update.

Stayed 3 nights in Sep 2024

8/10 Good

Madeline

Traveled with partner

Sep 15, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We really loved the hotel for its rooms, amenities, and dining options. The Steakhouse, breakfast in the room and poolside snacks were great. The spa was also exceptional. The only reason we gave it a 4 star instead of 5 is because the front desk charged us $2157 on our 3rd day. When we asked them about it they said that they estimate what they think I would spend on my last day and they will credit me in 3-4 days. We had spent $900 on the spa and food prior to the charge. So they estimated 2.5 times that for my spending. It made no sense and so I gave them a 4 star review instead of 5

Stayed 3 nights in Sep 2024