Location. Amenities. Layout of room. Lifeguards. Grounds.
They made us wait hrs to check in. We checked in at 730 and literally ran to the restaurant that closed at 8. We didnt get to do my daughter's bday xake that day. I feel robbed of my vacation
We had a great time at this property. The value is incredible. We booked a 2 bedroom suite, and it exceeded expectations. First, it's huge and has two bathrooms. It was right next to the pool, which made it super easy with kids. The full kitchen is the best with a family for the obvious reasons. Also, the on-site restaurant served really tasty food. The waterpark is pretty small but there are other pools that aren't as busy. My one dislike was getting to the room with all the luggage. Ours was on the third floor and there isn't an elevator. The hotel is located close to lots of other nice restaurants and shopping. We will definitely stay here again. It's truly is a family-friendly place that makes for a nice vacation!
This property is aging but it is still a great value. The kitchen and sitting areas are great!
I enjoyed the set up of the room and the pool for my children.and the coffee shop for me!
It was super family friendly. My kids did not want to leave. They had activities every day to keep them busy. The pool and splash pad was perfect for my 3 year old. They only issue I had was, two hours after we checked in, one of the life guards was rude to me and my family. Am a mother of four, my oldest is 18 and youngest is 3. I know what a swim diaper is. The guard got into an argument with me about the swim diaper my son was wear. He claimed it was not meant for swimming and he will not allow him to swim. Finally managed was called and they took a look at the diaper and corrected the guard that it was indeed a swim diaper and they apologized. I felt singled out as I was the only person of color at the pool side with my kids. Despite this unfortunate experience, I’ll go back. It’s a great place.
Like the pools, dislikes was the checkout time. But love the property all in all
Washer and dryer in villa very clean. Friendly staff
We enjoyed the pool and the full kitchen! The beds were comfortable.
Upon arrival they couldn't find my reservation, so it took over an hour to get checked in. They didn't have any 3 bdrm villas cleaned so we had to wait for 3+ hours to get in. The staff had zero personality the entire time. The Villa was great, very spacious and clean. But the bed was the absolute worst bed I've ever slept on. I went to the front desk in am to ask if they would have an extra new bed available to switch out fo ours.the lady called and asked and told me yes right aways. by 4pm we still hadn't got one so I called and the other lady said they didn't have any and they don't do that. When booking with points I paid an extra $1000 worth of points for breakfast in the am for our 6 night trip. when I asked for coupons for the 5 of us they gave me 6 coupons worth 2 meals each. I questioned them why I'm only get 2 meals a day when I booked for 5 people and asked if they thought that sounded reasonable to spend $1000 on 12 breakfasts...apparently that was totally reasonable! So I go the first morning to see what we can get and am told I can only use $22 worth of the $26 coupon because of gratuity...and then a few mornings later when i go to order they inform me that they weren't serving breakfast at all! If it weren't for the unhelpful and grumpy staff it would have been a great Holiday. Lots for the kids to do. If you stay I recommend not paying extra for breaky, its not worth it, don't ask any questions unless you want to get irratated and maybe buy a foam mattress.
Located in North Scottsdale within a mile (2 km) of Tournament Players Club (TPC) of Scottsdale, Holiday Inn Club Vacations Scottsdale Resort, an IHG Hotel is within a few miles (5 km) of other popular sights such as Scottsdale Quarter. This 213-room, 3.5-star resort has 4 outdoor pools along with a water park and a restaurant.
This resort is home to a family restaurant and a bar/lounge. You can get a quick energy boost at the coffee shop/café. Start each morning with full breakfast, available for a fee from 7 AM to 11 AM.
The 213 air-conditioned accommodations feature kitchens and furnished balconies or patios. There's space to spread out with a separate bedroom, living rooms, and dining areas. 30-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Washers/dryers, sofa beds, and coffee makers are also standard.
Guests of Holiday Inn Club Vacations Scottsdale Resort, an IHG Hotel have access to 4 outdoor pools, a water park, and a children's pool. You can put free parking to good use if you drive. The front desk has multilingual staff that can help with tours or tickets, and offer advice about sights and eateries nearby. Other amenities at this family-friendly resort include a gym, a spa tub, and free WiFi in public areas.
Location. Amenities. Layout of room. Lifeguards. Grounds.
They made us wait hrs to check in. We checked in at 730 and literally ran to the restaurant that closed at 8. We didnt get to do my daughter's bday xake that day. I feel robbed of my vacation
We hate to see that your recent stay wasn’t what you hoped it would be. Thank you for your rating. We take this feedback very seriously and appreciate your taking the time to share it.
We had a great time at this property. The value is incredible. We booked a 2 bedroom suite, and it exceeded expectations. First, it's huge and has two bathrooms. It was right next to the pool, which made it super easy with kids. The full kitchen is the best with a family for the obvious reasons. Also, the on-site restaurant served really tasty food. The waterpark is pretty small but there are other pools that aren't as busy. My one dislike was getting to the room with all the luggage. Ours was on the third floor and there isn't an elevator. The hotel is located close to lots of other nice restaurants and shopping. We will definitely stay here again. It's truly is a family-friendly place that makes for a nice vacation!
Our guest experience is priority and we’re sorry if there were any shortcomings encountered during your stay. We’d love to have you back at the Scottsdale resort!
This property is aging but it is still a great value. The kitchen and sitting areas are great!
Thanks a million for taking the time to rate your stay at the Scottsdale resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Scottsdale Resort.
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Scottsdale Resort.
Thank you or letting us know you had a great experience with us at Scottsdale Resort. We’re thrilled to see this rating and hope you’ll be back to see us again soon!
Thank you or letting us know you had a great experience with us. We’re thrilled to see this rating and hope you’ll be back to see us again soon at Scottsdale Resort!
This is what we love to see! Providing our guests with great experiences is what makes our business so much fun. Thanks for your rating. We hope to see you again soon!