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Recent guest reviews

Our stay at this resort was very relaxing and pleasant. They did a fantastic job at making everyone feel safe with Covid as well as being friendly and making sure guests were comfortable. Even know there was renovation going on, you would not know it as it was in a completely separate wing of building. We always love coming here for our staycations!

It should be noted that next door to my room if you could hear people snoring through the thin walls.

We stayed at the Sheraton Grand at Wild Horse Pass on a spontaneous spring break trip. It was the perfect choice. Beautiful setting, gorgeous hotel and wonderful service. Special shout out to Ryan P, poolside service, who was amazing. We enjoyed the pools, restaurants, horseback riding (Robert was a great guide), and trails around the hotel. All in all, I highly recommend the Sheraton Grand at Wild Horse Pass. The location, facilities and service are all top notch. We look forward to returning!

Loved the location and property. Only issue is the restaurant staff is not prepared on weekends to handle ordering anything other than the buffet. We had to wait 45 mins from time we ordered breakfast to time it was delivered. Food is great but wait was not.

.Excellent Hotel. Great Golf Overall, a very relaxing experience.

Decent place. Liked the restaurants. However there were rats running around the pool. The staff acted like that was normal and they didn’t seem to care. Our room also only had beds made. Didn’t take out towels. Our kids had a spill so we used towels, they left the dirty ones in a pile on the floor. We also found broken glass in the bathroom floor. The pool at the end of the slide was filthy. Not clean at all. Gym and spa area looked beautiful and nice.

I was disappointed that our room was on the ground floor, and disappointed that they couldn't put our travel companions in a room next door (adjoining). We were 5-doors down the hallway. Also, we chose the "green" option by indicatiing that they didn't need to change our bed sheets each day. But that meant they never entered our room to tidy-up and make the bed. The staff were super friendly and provided complimentary champagne and beer when they learned it was my birthday.

Very Nice Hotel. Staff are very friendly. Clean Rooms. Very big swimming pool with slide. Very good breakfast.....

Hotel staff was great, check-in was a breeze. Room was clean and comfortable, had a beautiful view as well. Breakfast was amazing! All staff we encountered was super polite and helpful. Will stay again!

Amazing. Can't wait to come back. Warm, friendly staff. Complete serenity. Loved everything.

Very nice resort! I wish we had enough time there to enjoy all the amenities. The resort staff from the bellhop lady to the pool staff, they were great. There were a few hiccups the first two days but the hotel did right by us. Food at the pool was reasonable and tasty.

I have to say the customer service was excellent here and I never rate high on that. So far if it’s a problem (very minor) they were on it and fixed it immediately. The rooms are very nice and clean and the bathrooms have a separate shower and deep tub which I love!!! While other hotels are doing away with tubs, it’s the one thing I look forward to while vacationing. I think most women would agree with me. Great job Sheraton! We’ll be back

Great resort with amazing staff. Beautiful property!!

We thoroughly enjoyed our stay several months ago, and that's why we returned last week. The staff everywhere is warm and friendly without being intrusive. The ambiance is exquisite from the murals to the windows, from the chatter of the birds to the flute and drum music. And the food is terrific. We anticipate visiting the hotel at least several times a year.

My family really enjoyed this quick getaway close to our home in Gilbert. The facilities were beautiful and the staff was outstanding in making sure our stay was a great one! The pool staff was very attentive considering the amount of people present. Extra touches like the poolside Otter pops and S’mores night didn’t go unnoticed by the kids! The Sunday breakfast buffet was fantastic! My only complaint was that the feather pillows were scratchy and uncomfortable. Thanks for the great stay!!!

We really like this hotel. It is quiet and peaceful with a good spa, pool, hiking trails, restaurants, etc. It was an enjoyable stay.

Service at the pool was slow and the food at the resort is not that great but the resort itself is awesome.

West Wild Horse Pass Blvd Chandler AZ

Hotel highlights

  • Walking distance to Rawhide Western Town
  • Free WiFi in public areas
  • Free parking
  • Onsite dining

Within a short walk of Rawhide Western Town, Sheraton Grand at Wild Horse Pass is within 2 miles (3 km) of Wild Horse Pass Motorsports Park. This 500-room, 4-star resort has 2 outdoor pools along with a golf course and a full-service spa.


Dining

Enjoy dining at Kai, one of 3 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or 2 coffee shops/cafés. For your convenience, a buffet breakfast is served for a fee weekdays from 6:30 AM to 11 AM.


Rooms

Sheraton Grand at Wild Horse Pass's 500 air-conditioned rooms provide coffee makers, free bottled water, and laptop-compatible safes. 37-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include phones, ironing boards, and desks.


Property features

Sheraton Grand at Wild Horse Pass features a golf course, a full-service spa, and 2 outdoor pools. Onsite parking is available, both free self and paid valet parking (USD 22 per day)—also useful is a free area shuttle. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and securing valuables. Other amenities at this spa resort include a 24-hour fitness center, free WiFi in public areas, and conference space.

Room options

Deluxe Room, 2 Double Beds, Balcony, Mountain View

2 Double Beds | Sleeps 4

Deluxe Room, 1 King Bed, Non Smoking, Resort View

1 King Bed | Sleeps 3

Deluxe Room, 2 Double Beds, Non Smoking, Resort View

2 Double Beds | Sleeps 4

Traditional Room, 1 King Bed, Non Smoking, View

1 King Bed | Sleeps 3

Guest reviews for Sheraton Grand at Wild Horse Pass

Everyone (24) Couples (5) Business (1) Family (12) Friends (1)
5
Family

Our stay at this resort was very relaxing and pleasant. They did a fantastic job at making everyone feel safe with Covid as well as being friendly and making sure guests were comfortable. Even know there was renovation going on, you would not know it as it was in a completely separate wing of building. We always love coming here for our staycations!

By , from Gilbert, Az on Aug 5, 2020

Review comment responded on Aug 6, 2020

Dear Christina, thank you for making the Sheraton Grand at Wild Horse Pass your home away from home, and we appreciate your fabulous review. There is no better compliment than a guest who keeps coming back time after time! We are delighted to know you always have a rejuvenating experience with us. Thank you also for appreciating the efforts of our team in maintaining a clean and safe environment for our guests. Evaluations like these inspire and motivate us to continue delivering exceptional service. We are grateful for your continued business, and we look forward to welcoming you back in the future. Sincerely, John Wright, Resort Manager

4
Family

It should be noted that next door to my room if you could hear people snoring through the thin walls.

By on Sep 2, 2019

4
Everyone

By on Apr 24, 2019

4
Everyone

By on Apr 5, 2019

5
Family

We stayed at the Sheraton Grand at Wild Horse Pass on a spontaneous spring break trip. It was the perfect choice. Beautiful setting, gorgeous hotel and wonderful service. Special shout out to Ryan P, poolside service, who was amazing. We enjoyed the pools, restaurants, horseback riding (Robert was a great guide), and trails around the hotel. All in all, I highly recommend the Sheraton Grand at Wild Horse Pass. The location, facilities and service are all top notch. We look forward to returning!

By , from Pella IA on Mar 18, 2019

4
Family

Loved the location and property. Only issue is the restaurant staff is not prepared on weekends to handle ordering anything other than the buffet. We had to wait 45 mins from time we ordered breakfast to time it was delivered. Food is great but wait was not.

By on Feb 23, 2019

4
Everyone

By on Feb 4, 2019

5
Everyone

.Excellent Hotel. Great Golf Overall, a very relaxing experience.

By on Jan 7, 2019

3
Everyone

Decent place. Liked the restaurants. However there were rats running around the pool. The staff acted like that was normal and they didn’t seem to care. Our room also only had beds made. Didn’t take out towels. Our kids had a spill so we used towels, they left the dirty ones in a pile on the floor. We also found broken glass in the bathroom floor. The pool at the end of the slide was filthy. Not clean at all. Gym and spa area looked beautiful and nice.

By , from MN on Oct 21, 2018

4
Everyone

I was disappointed that our room was on the ground floor, and disappointed that they couldn't put our travel companions in a room next door (adjoining). We were 5-doors down the hallway. Also, we chose the "green" option by indicatiing that they didn't need to change our bed sheets each day. But that meant they never entered our room to tidy-up and make the bed. The staff were super friendly and provided complimentary champagne and beer when they learned it was my birthday.

By , from Wayne, NJ on Oct 2, 2018

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