It’s the type of place where contractors stay when working locally
Sooo many roaches
The staff at Chandler were great. Very friendly and welcoming. It’s a great location.G&T
The property is in a great location for our needs. However, our stay was EXTREMELY disappointing. First. The lock to our building was broke so anyone could get in. The room itself smelled like smoke. And the WORST was we found 4 roaches. I have pictures to prove it. I informed Orbitz and the front desk but of course the front desk was dismissive and not concerned. The grass areas was littered with dog poop that guest never cleaned. I was so disappointed considering i have stayed at a "sister" facility. Please do your research. I have requested a refund but of course the front desk never answers the phone. I even had Orbitz call with no response.
Все плохо
I dont know where the people who gave this place glowing reviews stayed because there is no way in the world that the reviews are from this property; well at least not unit 240 building 5..This was the most digusting place I have ever been in my life. Its downright FALSE ADVERTISING! Yeah, the outside of the buildings all look the same but that is not the case once you're inside..That place was disgusting! The hallways carpet & walls filthy..writting on the walls! The unit-The cleaners made the beds with the dingy bed linens that was it! There was no cleaning! There was what looked like animal hairs all over the filthy old chairs at the bar. The bathroom floor was mushy like it was gonna cave in, the flooring in the kitchen was cracked & coming up, the furniture was unimaginably worn. The unit, cabinets & cooktop, fridge looked like they were from the 70s. The couch in the living room had crusty white stuff and stains on it, only God knows what that was!..One of the nitestands had what appeared to be something growing out of a stain. The smoke detector was laying on the tv-stand.the tv was the only modern thing in there and it had a visible handprint on the screen with some drippings. All of the vents were caked with dirty black dust ..the only positive is the call center employees..they were professional & polite.. We waited at a Dennys for 2.5hrs while they tried to find us another room..they couldnt so i called Orbitz left & rented a hotel at 11pm. Ive got pics!
Was able to check in very late into the night. Staff was friendly and helpful. Will be staying there again.
Great place for a short term stay if needed.
Located within 2 miles (3 km) of Lone Butte Casino, Metro Chandler Apartments places you within a few miles (5 km) of Makutu's Island. This 100-room apartment building has an outdoor pool, free in-room WiFi, and free self parking.
Each apartment is individually furnished and features a kitchen and space to spread out with a dining area and a sitting area. Guests can expect to find free WiFi and a 42-inch flat-screen TV with cable channels. Other standard amenities include a desk, a kitchen island, and a desk chair.
Guests staying at Metro Chandler Apartments enjoy an outdoor pool, free WiFi in public areas, and a spa tub. If you drive, put free parking to good use. Front-desk staff can help with dry cleaning or laundry, and provide local restaurant recommendations. Additional amenities include a business center, a meeting room, and express check-out.
It’s the type of place where contractors stay when working locally
Nicole,Thanks for letting us know about your experience with our stay. We understand that you’re not happy, and we’d like to make things right. Please contact us and tell us more about your experience.
Sooo many roaches
Rob ,Thank you for the feedback we will be sure to look into this as this is not what we want any of our guest to experience . LeAnna . CriderOperations Manager
The staff at Chandler were great. Very friendly and welcoming. It’s a great location.G&T
Garlyn,Happy to hear you had a great stay ! Thanks for leaving us this review we will be sure to share these kind words with our staff . LeAnna . CriderOperations Manager
The property is in a great location for our needs. However, our stay was EXTREMELY disappointing. First. The lock to our building was broke so anyone could get in. The room itself smelled like smoke. And the WORST was we found 4 roaches. I have pictures to prove it. I informed Orbitz and the front desk but of course the front desk was dismissive and not concerned. The grass areas was littered with dog poop that guest never cleaned. I was so disappointed considering i have stayed at a "sister" facility. Please do your research. I have requested a refund but of course the front desk never answers the phone. I even had Orbitz call with no response.
Все плохо
Vladimir, I am so sorry that you did not enjoy your stay with us. We would love to hear more about why. If you could reach out to us directly and provide us with further feedback in order to improve our property experience, we would greatly appreciate it. I hope that we hear from you soon! Rhiannon Harke General Manager
Frances , Thanks for the GREAT review ! LeAnna . CriderOperations Manager
I dont know where the people who gave this place glowing reviews stayed because there is no way in the world that the reviews are from this property; well at least not unit 240 building 5..This was the most digusting place I have ever been in my life. Its downright FALSE ADVERTISING! Yeah, the outside of the buildings all look the same but that is not the case once you're inside..That place was disgusting! The hallways carpet & walls filthy..writting on the walls! The unit-The cleaners made the beds with the dingy bed linens that was it! There was no cleaning! There was what looked like animal hairs all over the filthy old chairs at the bar. The bathroom floor was mushy like it was gonna cave in, the flooring in the kitchen was cracked & coming up, the furniture was unimaginably worn. The unit, cabinets & cooktop, fridge looked like they were from the 70s. The couch in the living room had crusty white stuff and stains on it, only God knows what that was!..One of the nitestands had what appeared to be something growing out of a stain. The smoke detector was laying on the tv-stand.the tv was the only modern thing in there and it had a visible handprint on the screen with some drippings. All of the vents were caked with dirty black dust ..the only positive is the call center employees..they were professional & polite.. We waited at a Dennys for 2.5hrs while they tried to find us another room..they couldnt so i called Orbitz left & rented a hotel at 11pm. Ive got pics!
Hi Andrea, thank you for your feedback. We are terribly sorry about what happened as this is not we want you to experience. We will make sure all these will be addressed and rest assured we'll do our best to improve the quality of cleanliness and service we provide.
Was able to check in very late into the night. Staff was friendly and helpful. Will be staying there again.
Thank you for leaving us a review Gabriella and for being an awesome guest. We'll still give our best to make you feel at home while staying with us in the future. Stay safe!
RobertWe appreciate your review and would love to know how we could have made it better. We do have guests of all kinds that enjoy our location and would welcome you to come back anytime.Kristie PeelFront Office Manager