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Recent guest reviews

The room was beautiful and the staff was helpful and friendly.

great staff....no breakfast buffet

Very friendly staff and cleanliness.

Everything was great, modern, clean and great staff

This was the worst hotel I have ever stay in in my life. My room smelled like feet and cigarettes. I was supposed to stay one week but I stay one night and moved across the street to the Element by Westin. I won't lie though, this hotel is in the PERFECT LOCATION. Stay here if you want great water pressure in a dirty shower. The frig didnt work, all my frozen good melted, and the girl at the front desk didnt seem to care. HOWEVER the manager, and the guy who worked at night were understanding and gave me no issues. If this was about THEIR friendliness, I would have stayed, but this was disgusting. The mattress is old and you feel the springs. you can hear everything in other rooms so if you are a light sleeper dont stay here. Ok that's about all that I feel compelled to share.

Great location and super clean facility. Great room as well.

The entire stay was very enjoyable.!!the staff were friendly and the room.was very clean and nice. We even took a dip in the pool. We will stay there again if traveling by.

Was double charged. And hotel was under renovations. So our room wasn’t ready and we had to wait over an hour and then be relocated to another room the next day. And the first room we got had a syringe under the bed. Good value, but probably won’t stay there again.

Easy access, I didn’t really care for the reception, she wasn’t the friendly kind that I get to used do at most Marriott that I used to stay in the past.

Very clean, nicely decorated, spacious room, great breakfast, professional and friendly staff.

We always stay there the hotel is quiet and right where we need it

The staff made us feel at home - from the front desk to the housekeeping crew. We especially enjoyed chatting with the breakfast staff (particularly from Monday to Friday).

The hotel was clean and acceptable. The staff was excellent and very friendly and attentive. Our rooms bathroom sink was draining very slow. We made the staff aware and they addressed it immediately to our satisfaction. The sink did not have hot water which was not fixed but was ok for us.

The staff was pleasant. The only complaint I have isn't even the hotels fault! We stayed here for our anniversary and both nights we stayed, we were awakened to the sound of the children in the room next to us laughing and squeaking and what sounded like jumping. Would have been no problem except it was between 530-630 both mornings. Other than that the hotel was great, rooms were perfect and the breakfast had plenty of options. Would stay again

Booked this hotel months in advance and after flying across the country and driving to this place, we opened the door to the room we booked and the room had never been cleaned -the bed wasn't made, there was trash strewn about. We went back to the front desk and had to wait easily 30 minutes before they decided to put us up at the Residence Inn next door, which wasn't nearly as aesthetically pleasing and had a peculiar smell to it. They offered their apologies, but we were never offered a discount of any form and I was charged the same price for the hotel next door as I was for Springhill Suites. The experience was terrible, to put it kindly.

Friendly staff, clean, good breakfast. Staying here again soon. Mall right across the street. Large rooms

N Metro Blvd Chandler AZ

Hotel highlights

  • Walking distance to Chandler Fashion Center
  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Outdoor pool

Chandler Fashion Center is a short stroll from Springhill Suites by Marriott Phoenix/Chandler, and other popular attractions like Sloan Park are within a 15-minute drive. This 101-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a health club.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6:00 AM to 9:00 AM.


Rooms

The 101 accommodations feature kitchenettes and space to spread out with sitting areas. 19-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, ceiling fans, and safes are other standard amenities. Housekeeping is available on request.


Property features

Guests of Springhill Suites by Marriott Phoenix/Chandler have access to an outdoor pool, a health club, and a spa tub. Self parking is offered for USD 10.00 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.

Room options

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Springhill Suites by Marriott Phoenix/Chandler

Everyone (10) Business (5) Couples (6) Family (20) Friends (2) Other (1)
5
Family with small children Family

The room was beautiful and the staff was helpful and friendly.

By on Apr 15, 2021

Review comment responded on Apr 16, 2021

Thank you for the great response! We are happy you enjoyed your stay!!

4
Family

great staff....no breakfast buffet

By on Apr 9, 2021

Review comment responded on Apr 9, 2021

Thank you for sharing your feedback!

5
Family

Very friendly staff and cleanliness.

By on Apr 3, 2021

Review comment responded on Apr 3, 2021

Thank you for the great response! We are glad you enjoyed your stay!

5
Family Family

Everything was great, modern, clean and great staff

By on Mar 24, 2021

Review comment responded on Mar 25, 2021

Hello! Thank you for the kind feedback. We have shared your response with our team and they were all excited to hear your praises. We hope you stay with us again soon!

3
Everyone

By on Mar 4, 2021

Review comment responded on Mar 25, 2021

Thank you for sharing your review.

1
Business Business

This was the worst hotel I have ever stay in in my life. My room smelled like feet and cigarettes. I was supposed to stay one week but I stay one night and moved across the street to the Element by Westin. I won't lie though, this hotel is in the PERFECT LOCATION. Stay here if you want great water pressure in a dirty shower. The frig didnt work, all my frozen good melted, and the girl at the front desk didnt seem to care. HOWEVER the manager, and the guy who worked at night were understanding and gave me no issues. If this was about THEIR friendliness, I would have stayed, but this was disgusting. The mattress is old and you feel the springs. you can hear everything in other rooms so if you are a light sleeper dont stay here. Ok that's about all that I feel compelled to share.

By on Mar 2, 2021

Review comment responded on Mar 25, 2021

Hello and thank you for sharing your feedback. We apologize for not only falling short of your expectations but ours as well. We have reviewed your feedback with the housekeeping team to ensure this does not happen again.

5
Family

Great location and super clean facility. Great room as well.

By on Feb 26, 2021

Review comment responded on Mar 11, 2021

On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the SpringHill Suites Phoenix Chandler/Fashion Center. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.

4
Everyone

By on Feb 13, 2021

Review comment responded on Mar 25, 2021

Thank you for your feedback.

5
Partner Couples Business Business

The entire stay was very enjoyable.!!the staff were friendly and the room.was very clean and nice. We even took a dip in the pool. We will stay there again if traveling by.

By , from Oregon on Sep 20, 2020

3
Family

Was double charged. And hotel was under renovations. So our room wasn’t ready and we had to wait over an hour and then be relocated to another room the next day. And the first room we got had a syringe under the bed. Good value, but probably won’t stay there again.

By on Nov 29, 2019

Review comment responded on Dec 16, 2019

Thank you for taking the time to send us your feedback, I first want to apologize for the trouble you had during your stay. If you have not already called the front desk to correct the charges please do so and ask for Kimberly. I will personally take care of you. Again I'm truly sorry about your experience, we would love for you to come and give us a second chance to make it right.

Springhill Suites by Marriott Phoenix/Chandler

225 N Metro Blvd, Chandler, AZ 85226
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