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Recent guest reviews

Nice time staying here, comfortable bed, great service. My only complaint is that you can’t close the room darkening shades for privacy!! Each room has sheer curtains that open and close, and then thicker curtains that frame the windows just for show, so they don’t extend to cover the windows or balcony windows. So... forget sleeping in or blocking out the sun. And if you’re on the first level, forget having privacy!! My first day there was a man was standing right outside my window. He was minding his own business, it wasn’t a danger thing... but if he had turned around he could absolutely have seen right into my room. I had just gotten out of the shower—I dressed in the bathroom after quickly grabbing my clothes when I saw him. I could see into others’ rooms, in broad daylight, let alone at night when things are backlit. So... request a 2nd floor room and bring a sleep mask. But otherwise, a nice hotel.

The staff is amazing and the reason we have returned so many times. We have stayed at this facility 5 times now. Shannon, Sandra, young gentleman at the bar and the manager that was on duty 1-14-2021 in the evening. ALL are outstanding and give outstanding customer service. The facility is in need of a major cleaning outside and in. The overflowing trash is a real problem. But I am also realistic about the families and children guest that are inconsiderate during their stay on the weekends. I do not feel that is a facility problem but more of sad entitled weekend customers. All and all I love staying here. It is quiet ( during the week) and outstanding customer service by all staff that go the extra mile. WE SHALL STAY AGAIN FOR SURE!

Great location, nice breakfast.. Quiet surtoundings.

Was a great experience, only one observation , my room A/C compressor make a hard start noise and dont let u sleep confortable, but cold and nice... thanks i recommend it.

I like the large jacuzzi. Aldo the rooms were large and comfortable. The breakfast was very good.

The weather didn't work out while we were there so we didn't enjoy the amenities. We were disappointed by the several machines that didn't work in the gym and how loud the heater/AC was in the room, it woke us up every time it turned on.

Not even on a golf course, so found it interesting that it is called golf resort. We paid resort fees for towells by the pool? No bar by the pool or facilities.

Nice place , stayed there a number of times before, they offered water in bottles but you need to buy extra. Water there is not the best. Will stay there again.

Toilet did not flush properly. The shower did not drain properly. The ceiling in the bathroom had mold. When we call down to the front desk to have these issues taken care of their maintenance said there was nothing wrong with the toilet. that it was not mold on the ceiling. I asked to be changed to a different room and they told me that could not happen because they were all booked up. I guess I expected a lot better quality for the money we spent.

It was a nice stay. My husband tired the breakfast and he enjoyed it. Walking distance to several bars and restaurants. Idk if will be in AZ anytime soon, but we would stay again. All in all a decent hotel and lots of parking........

walked into our room and found a pair of someone's old socks on the floor so I question how clean the room actually was. Air conditioner was loud that it was hard to sleep when it went off at night. They advertise free parking and wifi but charged us a daily 15.00 resort fee. When I called them to ask what that was for they said for parking and free internet. So there was nothing free....false advertising. Ordered room service one night and food was aweful. Chicken didn't taste like chicken and fries were cold. when they came to clean the room one day they didn't pick up the dirty towels that were on the floor in a pile. Only thing this hotel had going for it was the location and was definitely not worth the money.

Stayed for a week. Easy to get to. In the middle of downtown Chandler. Restaurants and bars just out the hotel lobby. Played their golf course. It was nice for a warmup course-- compared to the other pricey courses.

We were extremely pleased with our accommodations from the start. The front desk staff were pleasant and knowledgeable, and had our room ready quickly upon arrival. Our room was clean and cool, and smelled fresh. Resort staff were helpful, showing how to get to the pool and had great suggestions on where to eat in town. We reserved the room for two nights, and no one knocked at the door to bother us. The pool was a little warm, but still refreshing. We never ran out of towels at the pool, and were even asked by the pool attendant if we needed anything. It was a relaxing stay. We will highly recommend this resort to friends and family. Thank you! We will return here on our next stop in Chandler.

We love staying here be of the location. But this last time wasn't as pleasurable as it normally is. I found lizards in the room.

We spent a 5 Days at the Crowne Point and had a fantastic time. The service was great and the entire hotel staff was spot on. Will absolutely stay there again on our next trip to the area.

San Marcos Pl Chandler AZ

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Golf course

Chandler Center for the Arts is a short stroll from Crowne Plaza Phoenix - Chandler Golf Resort, an IHG Hotel, and other popular attractions like Chandler Fashion Center are within a 15-minute drive. This 249-room, 3.5-star hotel has conveniences like a golf course, an outdoor pool, and free in-room WiFi.


Dining

Enjoy dining at AJs Restaurant, one of 2 onsite restaurants. Satisfy your hunger from the comfort of your room with 24-hour room service. Start your day off with buffet breakfast, available for a fee.


Rooms

All 249 heated rooms feature balconies or patios, coffee makers, and free newspapers. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include free local calls, free bottled water, and ironing boards.


Property features

Crowne Plaza Phoenix - Chandler Golf Resort, an IHG Hotel features a golf course, an outdoor pool, and a fitness center. You can take advantage of free parking, along with a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this golf hotel include a spa tub, a rooftop terrace, and free WiFi in public areas.

Room options

Executive Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

1 King Bed | Sleeps 4

Standard Room

2 Queen Beds | 1 King Bed | Sleeps 3

Guest reviews for Crowne Plaza Phoenix - Chandler Golf Resort, an IHG Hotel

Everyone (13) Couples (27) Business (6) Family (15) Other (11) Friends (4)
4
Everyone

Nice time staying here, comfortable bed, great service. My only complaint is that you can’t close the room darkening shades for privacy!! Each room has sheer curtains that open and close, and then thicker curtains that frame the windows just for show, so they don’t extend to cover the windows or balcony windows. So... forget sleeping in or blocking out the sun. And if you’re on the first level, forget having privacy!! My first day there was a man was standing right outside my window. He was minding his own business, it wasn’t a danger thing... but if he had turned around he could absolutely have seen right into my room. I had just gotten out of the shower—I dressed in the bathroom after quickly grabbing my clothes when I saw him. I could see into others’ rooms, in broad daylight, let alone at night when things are backlit. So... request a 2nd floor room and bring a sleep mask. But otherwise, a nice hotel.

By on Mar 22, 2021

Review comment responded on Mar 22, 2021

Thank you for taking the time to leave a review. We value your feedback and have addressed your concerns with a management team. We look forward to serving you again in the future.

5
Everyone

By on Feb 17, 2021

Review comment responded on Mar 2, 2021

Thank you for the 5-star review!

3
Partner Couples

The staff is amazing and the reason we have returned so many times. We have stayed at this facility 5 times now. Shannon, Sandra, young gentleman at the bar and the manager that was on duty 1-14-2021 in the evening. ALL are outstanding and give outstanding customer service. The facility is in need of a major cleaning outside and in. The overflowing trash is a real problem. But I am also realistic about the families and children guest that are inconsiderate during their stay on the weekends. I do not feel that is a facility problem but more of sad entitled weekend customers. All and all I love staying here. It is quiet ( during the week) and outstanding customer service by all staff that go the extra mile. WE SHALL STAY AGAIN FOR SURE!

By on Jan 18, 2021

Review comment responded on Jan 19, 2021

We appreciate you taking the time to leave a review. We are pleased to hear that you enjoyed your stay. Thank you for the feedback as we take our guests comments seriously.

5
Everyone

By on Nov 8, 2019

Review comment responded on Nov 21, 2019

Thank you for taking the time to leave a rating. We appreciate your feedback.

5
Everyone

By on Oct 20, 2019

Review comment responded on Oct 24, 2019

Your feedback is important to us. Thank you for taking the time to rate us. We look forward to having you stay with us again in the future.

5
Everyone

Great location, nice breakfast.. Quiet surtoundings.

By on Oct 5, 2019

Review comment responded on Oct 5, 2019

Thank you for taking the time to leave a review. We are pleased to hear that you enjoyed breakfast and our convenient location. We look forward to serving you in the future.

5
Everyone

By on Sep 17, 2019

Review comment responded on Sep 17, 2019

Thank you for taking the time to rate us. We appreciate your feedback. Come back and stay with us again soon.

4
Family Family with small children

Was a great experience, only one observation , my room A/C compressor make a hard start noise and dont let u sleep confortable, but cold and nice... thanks i recommend it.

By on Jul 31, 2019

Review comment responded on Aug 3, 2019

Thank you for taking the time to leave a review. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We look forward to serving you again in the future.

4
Business Business

I like the large jacuzzi. Aldo the rooms were large and comfortable. The breakfast was very good.

By on May 3, 2019

Review comment responded on May 3, 2019

Thank you for taking the time to write this review. We are pleased to hear that you enjoyed your stay. We look forward to serving you in the future.

4
Everyone

By on Mar 25, 2019

Review comment responded on Apr 4, 2019

Thanks so much for taking the time to rate our resort. We are happy to hear you enjoyed your stay with us. We hope you will give us another opportunity to further impress you in the future.

Crowne Plaza Phoenix - Chandler Golf Resort, an IHG Hotel

1 San Marcos Pl, Chandler, AZ 85225
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