Skip to main content
Beginning of main content

Recent guest reviews

Great location, nice breakfast.. Quiet surtoundings.

Was a great experience, only one observation , my room A/C compressor make a hard start noise and dont let u sleep confortable, but cold and nice... thanks i recommend it.

I like the large jacuzzi. Aldo the rooms were large and comfortable. The breakfast was very good.

The weather didn't work out while we were there so we didn't enjoy the amenities. We were disappointed by the several machines that didn't work in the gym and how loud the heater/AC was in the room, it woke us up every time it turned on.

Not even on a golf course, so found it interesting that it is called golf resort. We paid resort fees for towells by the pool? No bar by the pool or facilities.

Nice place , stayed there a number of times before, they offered water in bottles but you need to buy extra. Water there is not the best. Will stay there again.

Toilet did not flush properly. The shower did not drain properly. The ceiling in the bathroom had mold. When we call down to the front desk to have these issues taken care of their maintenance said there was nothing wrong with the toilet. that it was not mold on the ceiling. I asked to be changed to a different room and they told me that could not happen because they were all booked up. I guess I expected a lot better quality for the money we spent.

It was a nice stay. My husband tired the breakfast and he enjoyed it. Walking distance to several bars and restaurants. Idk if will be in AZ anytime soon, but we would stay again. All in all a decent hotel and lots of parking........

walked into our room and found a pair of someone's old socks on the floor so I question how clean the room actually was. Air conditioner was loud that it was hard to sleep when it went off at night. They advertise free parking and wifi but charged us a daily 15.00 resort fee. When I called them to ask what that was for they said for parking and free internet. So there was nothing free....false advertising. Ordered room service one night and food was aweful. Chicken didn't taste like chicken and fries were cold. when they came to clean the room one day they didn't pick up the dirty towels that were on the floor in a pile. Only thing this hotel had going for it was the location and was definitely not worth the money.

Stayed for a week. Easy to get to. In the middle of downtown Chandler. Restaurants and bars just out the hotel lobby. Played their golf course. It was nice for a warmup course-- compared to the other pricey courses.

We were extremely pleased with our accommodations from the start. The front desk staff were pleasant and knowledgeable, and had our room ready quickly upon arrival. Our room was clean and cool, and smelled fresh. Resort staff were helpful, showing how to get to the pool and had great suggestions on where to eat in town. We reserved the room for two nights, and no one knocked at the door to bother us. The pool was a little warm, but still refreshing. We never ran out of towels at the pool, and were even asked by the pool attendant if we needed anything. It was a relaxing stay. We will highly recommend this resort to friends and family. Thank you! We will return here on our next stop in Chandler.

We love staying here be of the location. But this last time wasn't as pleasurable as it normally is. I found lizards in the room.

We spent a 5 Days at the Crowne Point and had a fantastic time. The service was great and the entire hotel staff was spot on. Will absolutely stay there again on our next trip to the area.

Quiet and comfortable. Various dining within walking distance.

nice pool, convenient location, clean, average rooms

Overall this hotel is nice and clean. Since a lot of people use the pool, it looks dirty a lot of the time. At the time we were staying, there was a dog around the complex. When I asked the Lobby to take care of him, they only said " we already reported and he has to stay outside". Since the allow dogs in the property, they should have a pet department. So they can recruit all lost pets and charge to customer for the care provide to animals. Another thing they forgot to place an iron in my room. Keys of the room doesn't open easily. I need to call several time to get a different key.

San Marcos has an interesting history of being a destination resort for glamourous folks. It continues to live up that reputation! Staff friendly & helpful. Amenities exceeded expectations!

Stayed 3 nights, and it was pretty pricey, but this time of yr in Phoenix with cactus league baseball going as well, prices are all higher than normal. The room was very nice, large, and extremely comfortable and clean. The pool and grounds need some work, it appears the rooms were updated, but the rest has not been. The service for food/drink around the pool was extremely poor, and took forever to get anything. The towel rack and water cooler were consistently empty, trash was left laying around for hours after guests left, and maybe its me, but I found it really strange that there was no bathroom anywhere near the pool area (had to go back to my room or we had to go thru the lobby in bathing suits to use the bathroom). To call this a resort and charge over $240/night is a big stretch considering other places I have stayed in Phoenix area were much nicer (chose to stay here based on other reviews, but was disappointed). I doubt highly that I would stay here again unless they fix the issues. I will say the housekeeping staff were very friendly but the front desk and wait staff in restaurant need some work on their customer service skills

San Marcos Pl Chandler AZ

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Golf course

Located in Downtown, Crowne Plaza Phoenix - Chandler Golf Resort is within a 5-minute walk of sights such as San Marcos Golf Course and Chandler Center for the Arts. This 3.5-star resort has 249 guestrooms and offers conveniences like 2 restaurants, a golf course, and an outdoor pool.


Dining

This resort is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from room service to satisfy your hunger without leaving your room. Start your day off with buffet breakfast, available for a fee.


Rooms

An LCD TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a balcony or patio, a coffee maker, and free newspapers.


Property features

At Crowne Plaza Phoenix - Chandler Golf Resort, guests enjoy a golf course, an outdoor pool, and a fitness center. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and luggage storage. Other amenities at this golf resort include a spa tub, free WiFi in public areas, and conference space.

Room options

Room, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 4

Standard Room

Queen 2 | King 1 | Sleeps 3

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

King 1 | Sleeps 4

Presidential Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Guest reviews for Crowne Plaza Phoenix - Chandler Golf Resort

Everyone (9) Couples (26) Business (6) Family (15) Other (11) Friends (4)
5
Everyone

Great location, nice breakfast.. Quiet surtoundings.

By on Oct 5, 2019

Review comment responded on Oct 5, 2019

Thank you for taking the time to leave a review. We are pleased to hear that you enjoyed breakfast and our convenient location. We look forward to serving you in the future.

5
Everyone

By on Sep 17, 2019

Review comment responded on Sep 17, 2019

Thank you for taking the time to rate us. We appreciate your feedback. Come back and stay with us again soon.

4
Families Family with small children

Was a great experience, only one observation , my room A/C compressor make a hard start noise and dont let u sleep confortable, but cold and nice... thanks i recommend it.

By on Jul 31, 2019

Review comment responded on Aug 3, 2019

Thank you for taking the time to leave a review. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We look forward to serving you again in the future.

4
Business Business Travelers

I like the large jacuzzi. Aldo the rooms were large and comfortable. The breakfast was very good.

By on May 3, 2019

Review comment responded on May 3, 2019

Thank you for taking the time to write this review. We are pleased to hear that you enjoyed your stay. We look forward to serving you in the future.

4
Everyone

By on Mar 25, 2019

Review comment responded on Apr 4, 2019

Thanks so much for taking the time to rate our resort. We are happy to hear you enjoyed your stay with us. We hope you will give us another opportunity to further impress you in the future.

4
Partner Couples

The weather didn't work out while we were there so we didn't enjoy the amenities. We were disappointed by the several machines that didn't work in the gym and how loud the heater/AC was in the room, it woke us up every time it turned on.

By on Mar 20, 2019

Review comment responded on Mar 21, 2019

Thank you so much for taking the time to review us! We sincerely apologize for the experience you had with your room. I can assure you that this will be brought to our staff's attention. Your feedback is extremely valuable to us, as we strive to improve everyday.

3
Everyone

Not even on a golf course, so found it interesting that it is called golf resort. We paid resort fees for towells by the pool? No bar by the pool or facilities.

By , from Minneapolis on Oct 22, 2018

Review comment responded on Oct 25, 2018

Hi Lori, San Marcos Golf Course is actually in walking distance of the resort. We are sorry that you missed it. We would like to apologize for the inconvenience you experienced at the pool. We do have bar service and staff to serve at the pool. We apologize that this was not clear during your stay with us.

5
Everyone

Nice place , stayed there a number of times before, they offered water in bottles but you need to buy extra. Water there is not the best. Will stay there again.

By , from Minn on Oct 13, 2018

Review comment responded on Oct 19, 2018

Hi Mike, Thanks so much for taking the time to write this review. We are so glad that you enjoyed your time at our resort, and we are thrilled to hear that you will be returning. We look forward to serving you again, soon.

3

thought it would be better for the money spent

Everyone

Toilet did not flush properly. The shower did not drain properly. The ceiling in the bathroom had mold. When we call down to the front desk to have these issues taken care of their maintenance said there was nothing wrong with the toilet. that it was not mold on the ceiling. I asked to be changed to a different room and they told me that could not happen because they were all booked up. I guess I expected a lot better quality for the money we spent.

By , from Minnesota on Sep 4, 2018

Review comment responded on Sep 21, 2018

Hi Jonny, We would like to sincerely apologize for the poor experience you had in your room. We strive to provide superior customer service, and we clearly missed the mark. We also would like to apologize that we were not able to switch you to a different room because of our lack of availability.

3
Everyone

It was a nice stay. My husband tired the breakfast and he enjoyed it. Walking distance to several bars and restaurants. Idk if will be in AZ anytime soon, but we would stay again. All in all a decent hotel and lots of parking........

By , from california on Jul 11, 2017

Crowne Plaza Phoenix - Chandler Golf Resort

1 San Marcos Pl, Chandler, AZ 85225
url importing https://www.orbitz.com/Phoenix-Hotels-Crowne-Plaza-Phoenix---Chandler-Golf-Resort.h14981-p2.Hotel-Reviews