Skip to main content
Beginning of main content

Recent guest reviews

Front desk staff was very helpful. Room was clean.

Staff is friendly, breakfast is good, rooms are clean. However entering the hotel from Tempe, the U-turn took us several miles to do it.

That it was very close to the shopping and graduation

We liked the floors! Very nice! The rug on the hall very dirty!

We got greeted by a friendly help desk and we got into our late checkin with no problems.

This place is terrible, DO NOT STAY HERE! We checked into the Best Western Tempe in search of only a good nights sleep. What we got instead was a night of door slamming from the room next door and across the hall and management that did nothing. We gave up and left at 4am. The representative named Des was snarky and dismissive the next day. Horrible customer service from a dumpy hotel.

Good location and price. Also a decnt included breakfast. However the beds were super old and sqeeky. Not very comfortable.

Too close to the thruway. You could hear traffic all night long. Carpets in the hallway looked dirty and all the doors looked weathered. The doors could be re-stained to avoid the run-down look. The automatic door entrance to the reception area should be repaired so that it glides smoother instead of shuddering noisily every time it opens or closes. The mattress on the bed was lumpy and uncomfortable. The pillows did not fit the pillow cover. Together The bed, pillows and road noise together did not help getting a decent shuteye. No regular pool. Just a lap pool. Brought swimsuit. Did not use it. I don’t think we are coming back to this place.

A/C in the room we stayed was not able to cool the room well enough. We set it to 60 and in spite of that we woke up sweating bullets in the middle of the night.

Bad services It is mean to be no. Smoking hotel, but many room ate smoking

-staff is extremely helpful and accommodating. -The shuttle service is really handy. -Fresh breakfast is just fantastic.

N Scottsdale Rd Tempe AZ

Hotel highlights

  • Walking distance to Tempe Town Lake
  • Free full breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking

Arizona State University is within a mile (2 km) of Best Western Inn of Tempe, and other popular attractions like Phoenix Zoo are within a few miles (5 km). This 103-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free full breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM. You can get a quick energy boost at the coffee shop/café.


Rooms

The 103 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free newspapers. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Free local calls, safes, and ironing boards are also available.


Property features

Best Western Inn of Tempe features a fitness center, free WiFi in public areas, and a conference center. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub (Oversized Room)

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

1 King Bed | Sleeps 3

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Best Western Inn of Tempe

Everyone (63) Couples (21) Business (20) Family (27) Other (10) Friends (2)
5
Everyone

By on Feb 14, 2020

Review comment responded on Feb 15, 2020

It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

5
Everyone

By on Feb 12, 2020

Review comment responded on Feb 12, 2020

We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!

5
Everyone

Front desk staff was very helpful. Room was clean.

By on Feb 2, 2020

Review comment responded on Feb 3, 2020

It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!

4
Business Business

Staff is friendly, breakfast is good, rooms are clean. However entering the hotel from Tempe, the U-turn took us several miles to do it.

By on Jan 7, 2020

Review comment responded on Jan 7, 2020

We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our staff and your comments about our breakfast. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

4
Everyone

By on Jan 6, 2020

Review comment responded on Jan 7, 2020

It was our privilege to earn your business and we hope to host you again on your next trip.

5
Family with small children

That it was very close to the shopping and graduation

By on Dec 23, 2019

Review comment responded on Dec 24, 2019

Thank you for your survey. We appreciate your business and we look forward to your next stay with us.

4
Friends

We liked the floors! Very nice! The rug on the hall very dirty!

By on Dec 12, 2019

Review comment responded on Dec 12, 2019

I am so sorry to hear about the situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

5
Partner Couples Family

We got greeted by a friendly help desk and we got into our late checkin with no problems.

By on Nov 22, 2019

Review comment responded on Nov 22, 2019

We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

1
Family Family

This place is terrible, DO NOT STAY HERE! We checked into the Best Western Tempe in search of only a good nights sleep. What we got instead was a night of door slamming from the room next door and across the hall and management that did nothing. We gave up and left at 4am. The representative named Des was snarky and dismissive the next day. Horrible customer service from a dumpy hotel.

By on Nov 14, 2019

Review comment responded on Nov 14, 2019

It means so much to have earned your business. We appreciate the feedback regarding our service and comments about our room. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

3
Partner Couples Family

Good location and price. Also a decnt included breakfast. However the beds were super old and sqeeky. Not very comfortable.

By on Nov 11, 2019

Review comment responded on Nov 11, 2019

Thank you for sharing this honest review and feedback about our location and comments about our breakfast. We hope to see you again in the future.

Best Western Inn of Tempe

670 N Scottsdale Rd, Tempe, AZ 85281
url importing https://www.orbitz.com/Phoenix-Hotels-Best-Western-Inn-of-Tempe.h77718-p2.Hotel-Reviews