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Recent guest reviews

There wasn't enough staff and those working had bad customer service. It is obvious that the build was very run down at one point and have been revamped, however, a new coat of paint is not enough. The bathroom ceiling was rotted, the elevator is was broken in the inside, the hallways are old.

Thank you for the quiet, clean evening.

Hotel needs new mattresses , beds are lumpy and uncomfortable.

Great location

Hotel is close to Interstate 10 which can take one anywhere into different areas.

No stores or restaurants close

The room was a very bare-bones, basic accommodation. Old furnishings, small TV, and the biggest issue was the AC - heater unit, didn't have a heating element, and the evenings were cold. Plus, there was mold throughout the bathroom area. Additionally, the staff was undermanned and overworked.

I like the area... rooms are not worth the price and my AC was too hot

At all times, the hallways and stairwells smell like cigarrette, marijuana and other types of chemical smoke. The new manager knocked on our door multiple times during this stay and also when we stayed a few weeks ago, and very aggressively accused us of smoking in the room. I allowed her to inspect the room the last time, figuring once she inspected it would put a stop to it. She continued though, even trying to enter once without our permission. At one point she came running down the hallway of the hotel yelling someone elses name at me and saying "I know you are smoking in there." I asked her if she was talking to me, since she called ne by a different name. I wasnt entirely sure she was knew who she was talking to, but we checked out the following day and went to a different hotel which is nocer and thankfully trains their staff in customer service. I have yet to see my deposit go back into my account.

The rooms were dark dreary the table was rickety there were bugs.. horrible and frightening

The price.

No continental breakfast

Property is in an industrial area, looks well maintained, but there was a moldy odor in room.

Ok place to stay. Beds in my room were bust OK. And air conditioning unit sounded like a jet engine winding up when the compressor kicked on.

Easy to get too. Easy on and off the Interstate Highways. Also, very close to the Airport.

Location was close to the event that I was attending

W 15th St Tempe AZ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • 24-hour front desk

Located within 2 miles (3 km) of Diablo Stadium, Red Roof Inn PLUS+ Tempe - Phoenix Airport places you within a few miles (5 km) of Arizona State University. This 125-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Rooms

Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Free local calls are also available. Housekeeping is available once per stay.


Property features

At Red Roof Inn PLUS+ Tempe - Phoenix Airport, guests have access to an outdoor pool, free WiFi in public areas, and coffee in a common area. Free parking is available if you drive. Front-desk staff are standing by 24/7 to assist with any requests. This smoke-free hotel also has a vending machine.

Room options

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

1 King Bed | Sleeps 2

Deluxe 2 Full Beds (Smoke Free)

2 Double Beds | Sleeps 4

2 Full Beds (Smoke Free)

2 Double Beds | Sleeps 4

Room, 2 Double Beds, Accessible (Smoke Free)

2 Double Beds | Sleeps 4

Guest reviews for Red Roof Inn PLUS+ Tempe - Phoenix Airport

Everyone (17) Couples (3) Family (8)
2
Family

There wasn't enough staff and those working had bad customer service. It is obvious that the build was very run down at one point and have been revamped, however, a new coat of paint is not enough. The bathroom ceiling was rotted, the elevator is was broken in the inside, the hallways are old.

By on Aug 18, 2022

Review comment responded on Aug 18, 2022

Thank you for your review and comments.

5
Business Business

Thank you for the quiet, clean evening.

By on Jul 1, 2022

Review comment responded on Jul 1, 2022

Thank you for you’re positive review.

3
Business Business

Hotel needs new mattresses , beds are lumpy and uncomfortable.

By on Apr 6, 2022

Review comment responded on Apr 7, 2022

Thank you for your review. We are preparing for our new mattress replacement program in May. We hope that you will come visit again.

5
Friends

Great location

By on Mar 16, 2022

Review comment responded on Mar 24, 2022

Thank you for your positive review.

4
Business Business

Hotel is close to Interstate 10 which can take one anywhere into different areas.

By on Dec 24, 2021

Review comment responded on Dec 29, 2021

Thank you for your review.

2
Everyone

No stores or restaurants close

By on Dec 22, 2021

Review comment responded on Dec 29, 2021

There are lots of stores, restaurants and gas stations near by. Walking distance is Master Taco, Jersey Mikes, Starbucks, and QT, Circle K. Tempe is known for all the variety eateries.

1
Everyone

The room was a very bare-bones, basic accommodation. Old furnishings, small TV, and the biggest issue was the AC - heater unit, didn't have a heating element, and the evenings were cold. Plus, there was mold throughout the bathroom area. Additionally, the staff was undermanned and overworked.

By , from Kapolei on Nov 24, 2021

Review comment responded on Nov 25, 2021

We apologize that you did not like your stay. We are well manned and have the experienced staff who are confident and capable to care for our guests, and hotel. Thank you for your concern. Best regards,

5
Everyone

By on Aug 1, 2021

1
Partner Couples

I like the area... rooms are not worth the price and my AC was too hot

By on Jul 8, 2021

Review comment responded on Jul 8, 2021

We apologize for not meeting your expectations.

1
Everyone

At all times, the hallways and stairwells smell like cigarrette, marijuana and other types of chemical smoke. The new manager knocked on our door multiple times during this stay and also when we stayed a few weeks ago, and very aggressively accused us of smoking in the room. I allowed her to inspect the room the last time, figuring once she inspected it would put a stop to it. She continued though, even trying to enter once without our permission. At one point she came running down the hallway of the hotel yelling someone elses name at me and saying "I know you are smoking in there." I asked her if she was talking to me, since she called ne by a different name. I wasnt entirely sure she was knew who she was talking to, but we checked out the following day and went to a different hotel which is nocer and thankfully trains their staff in customer service. I have yet to see my deposit go back into my account.

By on Jun 14, 2021

Review comment responded on Jun 14, 2021

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

Red Roof Inn PLUS+ Tempe - Phoenix Airport

2135 W 15th St, Tempe, AZ 85281
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