Overall was a good place to vacation. Called an hour before check in time was told would be $25 to check in early. I ended up checking in 2 hours late. My 7 1/2 month pregnant fiancé ended up walking into an occupied room. Changed our key and room and never spoke to us again.
One of the few properties I have stayed at that doesn't provide daily room service. Not like this is a cut rate hotel and there was no mention of their short staff when booking. It would be nice to know what you are getting before checking in. Beyond the lack of service the bed was extremely soft, if you prefer a firm bed you won't find it here. All in all a bit disappointing, but it served the need.
The room I stayed in was very comfortable and had all of the amenities of home. It felt like a small, studio apartment. Thank you for supplying comfortable beds, pillows and linens. The free breakfast was nice. There were a lot of options. The rooftop pool and lounge is very cool! Parking is $15 a day and is in a parking garage near by.
Perfect area/location for the purpose of our trip to attend our daughter’s graduation at ASU. And this property Hyatt House has an excellent and most outstanding place away from home.
Roach in lobby bathroom, ewww
Na
It was super clean. I love the hotel. What I didn't like was the issue about the parking. You have to come out of your car, make the check in, go up to your room, leave your luggage and then park. Staff hesitate to hold your luggage while you parked the vehicle. Pool is super small.
Awesome
Very ho.ey and comfortable. Good location.
Excellent property and amazing staff. Beautiful roof top bar and pool. Off site paid parking in a covered garage is convenient but a bit pricey. Next time I’d just use Tempe’s public transportation which is a short walk from the hotel to the transportation center. Close to ASU Tempe campus. Short walk to Sun Devil Stadium. Across the street from the basketball arena.
Hyatt House Tempe/Phoenix/University places you next to Arizona State University and within a 10-minute walk of Sun Devil Stadium. This 105-room hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour gym.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat.
55-inch LED TVs come with satellite channels and first-run movies. Bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and ironing boards.
Built in 2019, the brand new Hyatt House Tempe/Phoenix/University offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 15 per night. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Additional amenities include a computer station, a free grocery shopping service, and laundry facilities.
Overall was a good place to vacation. Called an hour before check in time was told would be $25 to check in early. I ended up checking in 2 hours late. My 7 1/2 month pregnant fiancé ended up walking into an occupied room. Changed our key and room and never spoke to us again.
One of the few properties I have stayed at that doesn't provide daily room service. Not like this is a cut rate hotel and there was no mention of their short staff when booking. It would be nice to know what you are getting before checking in. Beyond the lack of service the bed was extremely soft, if you prefer a firm bed you won't find it here. All in all a bit disappointing, but it served the need.
The room I stayed in was very comfortable and had all of the amenities of home. It felt like a small, studio apartment. Thank you for supplying comfortable beds, pillows and linens. The free breakfast was nice. There were a lot of options. The rooftop pool and lounge is very cool! Parking is $15 a day and is in a parking garage near by.
Perfect area/location for the purpose of our trip to attend our daughter’s graduation at ASU. And this property Hyatt House has an excellent and most outstanding place away from home.
Roach in lobby bathroom, ewww
Thank you for sharing your feedback with us. We apologize that your stay did not exceed all of your expectations. We will share this information with our team.
Na
Thank you for your stay and review. We strive to be a 5 out of 5 and obviously missed the mark with this your stay. We hope you will give us another opportunity to be a 10 on a future stay.
It was super clean. I love the hotel. What I didn't like was the issue about the parking. You have to come out of your car, make the check in, go up to your room, leave your luggage and then park. Staff hesitate to hold your luggage while you parked the vehicle. Pool is super small.
Thank you for your stay and review. We apologize for the inconvenience you had with the parking garage. Being on ASU campus, parking is a premium and ASU has been kind enough to let our guests utilize the garage.
Thanks for the review! We are so pleased to hear you enjoyed your stay and we hope to welcome you back. Thanks again!