TownePlace Suites Tempe at Arizona Mills Mall2.5 out of 5.0
Recent guest reviews
Stayed here from Monday to Friday. The room was quiet, the breakfast buffet was ...a breakfast buffet. The room darkened out well and the bed and linens were clean and comfortable. was able to save some money because the room had a kitchenette and dishes
We stayed here over the weekend to visit family and it was okay for that purpose. The room had separate living and bedroom area, which is nice to have. The room looked a little tired, and was not quite up to Marriott's usual standard of updated hotels. The room was very clean thanks to the housekeeping staff. The stay came with complementary breakfast that was served from 7 to 10 am. There wasn't a huge selection, and when I went down at 8:30 they had already run out of eggs. The nice lady running the breakfast area was very kind and truly apologetic about a situation that was clearly not her fault. Management should ensure the staff has everything they need to do their jobs. Overall, it was an ok stay, I don't know if I'd stay here again.
Came for a few nights while I was apt hunting. Hotel has easy access to freeway, good location with a variety of food a few miles away, staff was excellent. Had bit of a mix- up on my late checkout, but they quickly and easily fixed it with no hassle. I'd stay again!
We really enjoyed our stay. We stayed for 2 nights. The staff is very professional. The breakfast is very tasty. The property and room is clean. We will definitely be back. The room was bigger than most.
Needed a place stay with 2 bedrooms. Upon arrival notice that the grounds were well groomed. At the front desk, was greeted by CeeCee (Cecilia) and Delina who made me feel welcomed! Needed a place to eat for some good food. Thank you Audrey for that. The next day spoke to Rachelle who was so pleasant to speak to. Because of these ladies I will return. The hotel is scheduled to have renovations soon, then I will give them 5 stars.
We stayed here for one night and it was ok. A bit run down and the hallway after the folks across the hall hauled up all their shopping bags (3 or 4 luggage carts full) the hall was a mess and remained that way from 4PM till at least 7am. The room was clean and all amenities worked. however having ONE coffee packet for the two of us to share one cup of coffee in the morning was a bit crazy. I noticed this when we checked in during the afternoon and asked the front desk for 3 more. Breakfast was ok again nothing special and again the breakfast room was a mess by 8 am and no clean up till after 10 am. Food and debris was everywhere. The shuttle was also almost a half hour late making it a bit of a rush for us at the airport for our international flight. I am not sure we would stay here again. BOb K
We got the 2 bedroom suite for a great price! The beds were comfortable, we had our own kitchenette. The staff was very friendly. We had paid the extra fee for free breakfast in the morning, I would advise to just go to starbucks or somewhere else. While they had nice chaffing dishes to keep foods warm, they just seemed very rubbery and not enjoyable.
I stayed here a total of 2 nights and it was absolute madness. You have to keep in mind people live out of these little suites. My room was next to someone who owned 3 dogs. When you walk into hotel portion it smells God Awful! The hallway always smelled like dog poop. Size of the room was nice but things were a bit outdated. Could hear people going in and out of there rooms all night. Front desk acts like they don't want to help you when you have questions.
My wife, daughter, niece, and sister in law stayed there last night. It was all good, except that everyone had to take cold showers and baths.They had the 2 bedroom suite. Maybe there's a separate hot water for the suite, and that's why there wasn't enough hot water in the morning? Expected better from a Marriott property. Other than that it was fine.
We spent New Years weekend at this location. We were in town for the Fiesta Bowl. First night was fine, but the next morning the cleaning crew was more like a wrecking crew in the next room. When we poked our head out of the door to see what was going on, we saw that they had cleaned the carpets and had fans going. Most of the day we spent at the Fiesta Bowl activities and then went to dinner. We did not get back to the hotel until close to midnight. At 4a the fire alarm went off. We were outside for an hour. Evidently someone's pillow had caught fire in a room down the hall. We packed up and left. The manager never showed up to help the security guard or front desk clerk. We were told she would call us to discuss what adjustment would be made to our room rate. No call after 24 hours. I called and she was in a meeting but would call after. Still no callback. Rooms were so-so, only booked here because of the two room option. Would not recommend! Only a few blocks from a really bad area of town.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Free airport shuttle
TownePlace Suites Tempe at Arizona Mills Mall places you within a leisurely stroll of Arizona Mills Mall and Sea Life Aquarium. This 118-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi. Diablo Stadium and Tempe History Museum are also nearby.
Free buffet breakfast is included with your stay.
All 118 air-conditioned accommodations feature kitchens and space to spread out with separate bedrooms and sitting areas. Guests can expect free WiFi and 37-inch LCD TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers. Sofa beds, coffee makers, and free newspapers are other standard amenities.
Guests staying at TownePlace Suites Tempe at Arizona Mills Mall enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle during limited hours. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.
Reviews from Trip Advisor
76% of guests recommend this hotelTotal of 128 reviews