Old place
The room smelled musty and very old. Couldn't get over the smell.
Very friendly & accomodating
I asked the staff if we could stay 15 to 20 Minutes after regular check out time. She proceeded to tell me that they charge $30 for an additional hour. When I told her I never had that happen before she hung up on me.
Room was big
We have stayed here twice. Both experiences were wonderful. Highly recommend.
it’s a beautiful property in a nice location
Loved this property pools were great rooms were clean staff was friendly would definitely stay again
Loved this beautiful hotel! It was quiet and clean. I wish the amenities would be better! We got a bottle of water and a cookie at check in.
Cheap, over all my stay not a good one
Nice hotel. Value was good.
Room far from pool
What a gorgeous property!! Our room was HUGE. Everything was so beautiful and stylish. The property is perfect for walking and enjoying all the gardens. We absolutely loved it and will be back to stay here often.
Rooms were clean and easy access. They don't clean your room daily or even brings you any towels. They don’t tell you when you check in that you need 24 hour notification. How do you do I that even if they did tell you. Disappointing for the price for sure!
I loved the landscaping. Beautiful flowers and fountain. Our room was very nice. The staff only services the room upon request, which is great.
We did not like the property to old the beds were uncomfortable and the rooms were old
Everything was excellent. The staff was wonderful, pleasant and accomodating. 5 stars for servise.
Old Town is a short stroll from DoubleTree Resort by Hilton Paradise Valley - Scottsdale, and other popular attractions like Scottsdale Fashion Square are within a mile (2 km). This 378-room, 4-star hotel welcomes guests with 2 outdoor pools, a restaurant, and a 24-hour gym.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
All of DoubleTree Resort by Hilton Paradise Valley - Scottsdale's 378 soundproofed rooms provide balconies, refrigerators, and coffee makers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include free weekday newspapers, safes, and phones.
Guests of DoubleTree Resort by Hilton Paradise Valley - Scottsdale enjoy 2 outdoor pools, a children's pool, and a 24-hour gym. Onsite parking is available, both free self and paid valet parking (USD 15 per night)—also useful is limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a sauna, free WiFi in public areas, and a spa tub.
Old place
The room smelled musty and very old. Couldn't get over the smell.
Thank you for staying with us at our hotel. We appreciate your candid review of our property. New perspectives about our hotel and our guestroom appearance help us make improvements to our guest experience on an ongoing basis. Please share any additional comments or suggestions with us any time. Thank you again for sharing. Kind Regards, Jeff Garrett General Manager
Very friendly & accomodating
Carol, thank you for the outstanding review and we look forward to having you back with us.
I asked the staff if we could stay 15 to 20 Minutes after regular check out time. She proceeded to tell me that they charge $30 for an additional hour. When I told her I never had that happen before she hung up on me.
Thank you for staying with us and for the feedback on your stay at our resort. We apologize that we failed to meet your expectations while you were with us. We hope that you will give us another opportunity to show you how much we value your feedback. We look forward to having you back with us. Thank you again for sharing.
Room was big
Rufino, thank you so very much for taking the time to write a review and we appreciate your patronage. We look forward in having you back with us very soon.
We have stayed here twice. Both experiences were wonderful. Highly recommend.
Thank you for your continued patronage and for the great review. We are looking forward to having you back for the third time!
it’s a beautiful property in a nice location
Thank you for your very nice comments and for taking the time to share your experience with us. We look forward to having you back with us very soon.
Loved this property pools were great rooms were clean staff was friendly would definitely stay again
Thank you for staying with us and providing such an outstanding review. We look forward to having you back with us very soon.
Loved this beautiful hotel! It was quiet and clean. I wish the amenities would be better! We got a bottle of water and a cookie at check in.
Thank you for the great comments and for staying with us. We look forward to having you back with us very soon.
We are sorry we didn’t provide the quality of amenities and service during your recent stay at our resort We pride ourselves very much on the level of service and hospitality we provide to our guests and are very sorry for falling short of your expectations. If you return to our area, we hope you’ll stay with us again and give us an opportunity to show our commitment to your business. Thank you again for sharing.