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DoubleTree Resort by Hilton Paradise Valley - Scottsdale

4.0 star property

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Photo gallery for DoubleTree Resort by Hilton Paradise Valley - Scottsdale

Exterior
2 outdoor pools, open 6:00 AM to 10:00 PM, cabanas (surcharge)
View from room
Reception
Two Sleeper Sofa Beds, Non-Smoking | Living area | 55-inch flat-screen TV with cable channels, TV, pay movies

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
5401 N Scottsdale Rd, Scottsdale, AZ, 85250
  • Place, Arizona Canal
    ‪14 min walk‬
  • Place, Scottsdale Fashion Square
    ‪15 min walk‬
  • Place, Scottsdale Waterfront
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪23 min drive‬

Room options

View all photos for 1 King Bed, Non Smoking (Balcony or Patio)

Premium bedding, down comforters, in-room safe, blackout drapes

1 King Bed, Non Smoking (Balcony or Patio)

8.6 out of 10
Excellent
(60 reviews)
  • Desert view
  • 462 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for One Bedroom Suite, One King Bed, Non-Smoking

One Bedroom Suite, One King Bed, Non-Smoking | Premium bedding, down comforters, in-room safe, blackout drapes

One Bedroom Suite, One King Bed, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1578 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Two Sleeper Sofa Beds, Non-Smoking

View from room

Two Sleeper Sofa Beds, Non-Smoking

  • 462 sq ft
  • Sleeps 2
  • 2 Double Sofa Beds
  • Free WiFi

View all photos for One King Bed, Non-Smoking, Roll In Shower

Premium bedding, down comforters, in-room safe, blackout drapes

One King Bed, Non-Smoking, Roll In Shower

7.2 out of 10
Good
(7 reviews)
  • Desert view
  • 462 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

Premium bedding, down comforters, in-room safe, blackout drapes

Suite, 1 King Bed

  • 1578 sq ft
  • 4 bedrooms
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, Accessible, Non Smoking (2 Queens, Bathtub)

Designer toiletries, hair dryer, towels, soap

Room, Accessible, Non Smoking (2 Queens, Bathtub)

9.8 out of 10
Exceptional
(7 reviews)
  • Desert view
  • 462 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • Desert view
  • 462 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 Queen Beds, Non Smoking (Balcony or Patio)

Premium bedding, down comforters, in-room safe, blackout drapes

2 Queen Beds, Non Smoking (Balcony or Patio)

8.6 out of 10
Excellent
(144 reviews)
  • 462 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Patio, Poolside

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Patio, Poolside

9.2 out of 10
Wonderful
(7 reviews)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Balcony, Courtyard View

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Balcony, Courtyard View

9.2 out of 10
Wonderful
(32 reviews)
  • 462 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Balcony, Pool View

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Balcony, Pool View

9.8 out of 10
Exceptional
(6 reviews)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Patio, Camelback Mountain View

A hotel room with a large bed, a desk, a chair, and a balcony with a view of palm trees and mountains.

Room, 1 King Bed, Patio, Camelback Mountain View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 462 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Patio (Roll-In Shower)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Patio (Roll-In Shower)

  • 462 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Balcony, Courtyard View

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Balcony, Courtyard View

8.8 out of 10
Excellent
(24 reviews)
  • 462 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Patio, Poolside

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Patio, Poolside

7.6 out of 10
Good
(4 reviews)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Balcony, Pool View

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Balcony, Pool View

8.6 out of 10
Excellent
(11 reviews)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Balcony, Camelback Mountain Vw

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Balcony, Camelback Mountain Vw

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 462 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Poolside (Roll-In Shower)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Poolside (Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

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8.6 out of 10, Excellent, 1,240 reviews
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About the neighborhood

Scottsdale

Scottsdale Fashion Square is a short stroll from DoubleTree Resort by Hilton Paradise Valley - Scottsdale, and other popular attractions like Desert Botanical Garden are within a 10-minute drive. This 378-room, 4-star resort welcomes guests with 2 outdoor pools, a restaurant, and a 24-hour gym.
View more Resorts in PhoenixOpens in a new window

What's nearby

  • Arizona Canal - 14 min walk - 0.8 miles
  • Scottsdale Fashion Square - 15 min walk - 0.8 miles
  • Scottsdale Waterfront - 3 min drive - 1.0 mile
  • Chaparral Dog Park - 4 min drive - 1.5 miles
  • McCormick-Stillman Railroad Park - 4 min drive - 1.4 miles

Getting around

  • Center Parkway - Washington Station - 11 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 24 min drive

Restaurants

  • ‪Élephante - ‬20 min walk
  • ‪Postino Highland - ‬15 min walk
  • ‪Toca Madera Scottsdale - ‬2 min drive
  • ‪Chipotle Mexican Grill - ‬18 min walk
  • ‪Five Guys - ‬20 min walk

About this property

DoubleTree Resort by Hilton Paradise Valley - Scottsdale

Guests of DoubleTree Resort by Hilton Paradise Valley - Scottsdale enjoy 2 outdoor pools, a children's pool, and a 24-hour gym. Onsite parking is available, both free self and paid valet parking (USD 20 per night)—also useful is a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and tours or tickets. Additional amenities include a sauna, free WiFi in public areas, and a hot tub.
55-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include coffee makers, free local calls, and safes.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 2 mi
  • Free shopping center shuttle
  • Free self parking on site
  • Uncovered valet parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Asadero Cocina & Cantina
  • Azure
  • The Cantina

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Hot tub
  • Sauna

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Fenced pool
  • Free area shuttle
  • Mini-fridge
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 39,999 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (33 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per pet, per stay
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 45.27 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • In-room safe
  • Phone calls
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 5 to 26 per person
  • Uncovered valet parking fee: USD 20 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-2:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Resort Hilton Hotel Paradise Valley-Scottsdale

DoubleTree Hilton Paradise Valley-Scottsdale

Hotel Valley-Scottsdale

DoubleTree Resort Hilton Hotel Paradise

DoubleTree Resort Hilton Paradise Valley Scottsdale

DoubleTree Resort Hilton Paradise

DoubleTree Hilton Paradise Valley Scottsdale

Doubletree Scottsdale

Doubletree Paradise Valley Hotel Scottsdale

DoubleTree Hilton Paradise

DoubleTree Resort by Hilton Hotel Paradise Valley Scottsdale

DoubleTree Resort by Hilton Paradise Valley Scottsdale

DoubleTree Hilton Parase

Doubletree Scottsdale

DoubleTree Resort by Hilton Paradise Valley Scottsdale

DoubleTree Resort by Hilton Paradise Valley - Scottsdale Resort

Frequently asked questions

Is free cancellation available at DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

DoubleTree Resort by Hilton Paradise Valley - Scottsdale offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

As of May 15, 2026, prices found for a 1-night stay for 2 adults at DoubleTree Resort by Hilton Paradise Valley - Scottsdale on May 31, 2026 start from $172, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

This resort is located in Scottsdale, a short 14-minute walk from Scottsdale Fashion Square and also 19 minutes on foot from Scottsdale Waterfront. You'll also find Camelback Mountain and Desert Botanical Garden within a short drive.

Will I be able to park at DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

Yes, self parking is offered for free at the resort. Valet parking is available for USD 20 per night with in/out privileges. Wheelchair-accessible van parking is also available for guests.

Does DoubleTree Resort by Hilton Paradise Valley - Scottsdale feature a casino?

No, DoubleTree Resort by Hilton Paradise Valley - Scottsdale doesn't have a casino.

Will I find an indoor pool at DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub. Guests have pool access between 6:00 AM and 10:00 PM.

Is DoubleTree Resort by Hilton Paradise Valley - Scottsdale good for couples?

There are plenty of amenities for couples at this resort, including an al fresco restaurant, 2 outdoor pools, and a poolside bar.

Are there hot tubs at DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

No, but guests can enjoy a sauna at this resort.

Does DoubleTree Resort by Hilton Paradise Valley - Scottsdale have a restaurant with a breakfast menu?

Yes, DoubleTree Resort by Hilton Paradise Valley - Scottsdale serves a full breakfast for a surcharge each morning at Asadero Cocina & Cantina.

Will DoubleTree Resort by Hilton Paradise Valley - Scottsdale allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at DoubleTree Resort by Hilton Paradise Valley - Scottsdale for a fee of USD 75.00 per pet, per stay.

Are there connecting rooms at DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

Yes, this resort has connecting rooms you can book for your group event or vacation.

Where is the closest airport to DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

The closest major airport to DoubleTree Resort by Hilton Paradise Valley - Scottsdale is Phoenix Sky Harbor Intl. Airport (PHX), which is 10.1 mi away (24 minutes by car). Another top airport is Mesa, AZ (MSC-Falcon Field Municipal), which is located 20.8 mi away (30-minute drive).

Can I book a room with a balcony at DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

Yes, some guestrooms at this resort offer either a balcony and a patio where guests can enjoy garden and mountain views.

Does DoubleTree Resort by Hilton Paradise Valley - Scottsdale host weddings?

Take advantage of the wedding venue at DoubleTree Resort by Hilton Paradise Valley - Scottsdale if you plan to say "I do" during your trip.

DoubleTree Resort by Hilton Paradise Valley - Scottsdale Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 897 out of 1582 reviews
Rating 8 - Good. 346 out of 1582 reviews
Rating 6 - Okay. 193 out of 1582 reviews
Rating 4 - Poor. 82 out of 1582 reviews
Rating 2 - Terrible. 64 out of 1582 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. And service
Stayed 1 night in Apr 2026

10/10 Excellent

David

Stayed 1 night in Apr 2026

8/10 Good

Lisa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Super nice staff, large room, pretty outdoor spaces.
Stayed 3 nights in Feb 2026

6/10 Okay

Shelley

Tile floor grout needs deep cleaning; Carpet too- Had to ask to change rooms due to that. 2nd room somewhat better. Room prices were elevated due to a golf tournament and not worth price we paid. This hotel was rated a four star but would only give it maybe a three. They are remodeling hotel at entrance which looked nice as you come in. Bathroom was clean except for floor grout.
Stayed 4 nights in Feb 2026

4/10 Poor

Stefano, New Canaan

Business traveler, Traveled with partner
Disliked: Property conditions & facilities
Rude staff check in Property is tired Some repairs is underway and noisy Rate was high for busy season but no correlation to service received
Stayed 7 nights in Feb 2026

10/10 Excellent

DARLA AYN, West Branch

Stayed 4 nights in Oct 2025

10/10 Excellent

Patti

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff was excellent. I really liked the rooms, the patio, pools. A very nice resort at a reasonable price.
Stayed 2 nights in Feb 2026

10/10 Excellent

Sarah

Stayed 2 nights in Feb 2026

10/10 Excellent

Lisa

Stayed 2 nights in Feb 2026

4/10 Poor

Trinity

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Room was old and dingy, needs to be updated, the photos for this place make it look 100 times better then what it actually is, way overpriced for a poor run down "resort" Service was terrible, i called and asked for more coffee packets, they never came.. definitely a waste of money, oh and pur air conditioner wouldnt turn on so we were uncomfortable all night
Stayed 1 night in Feb 2026

8/10 Good

Taylor

Business traveler
Liked: Cleanliness, amenities
Loved this hotel, staff, and accommodations - only downside is there was construction that started very early and was extremely hard to ignore. I was there for work so my rest was important. Obviously they cannot help that construction needs to happen, but just felt like it was a bit early to start drilling next to sleeping guests.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Dec 2025

10/10 Excellent

Courtney

Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Could have gotten more housekeeping services, we had to ask for towels and TP!
Stayed 4 nights in Jan 2026

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Inside of rooms were clean and nice with exposed wood beams and nice new floor. Staff did a great job. Dined at restaurant once for breakfast and twice for dinner and food was very good. Front staff was very friendly.
Stayed 4 nights in Jan 2026

8/10 Good

LuAnn

Traveled with partner
The staff was courteous and the cookies were awesome!
Stayed 3 nights in Jan 2026

6/10 Okay

Joshua

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The property grounds were stunning. Pools and fire pits and landscaping- all very nice. The room was clean also. The staff was fabulous. Very helpful. My complaints are these, just for others traveling: the pictures on hotels.com are misleading; the hotel is under construction. The pool bars/restaurants were also closed the whole time. The giant outdoor fireplace featured in the pictures is not there, and there is just one bar area/restaurant on property, no outdoor service. The only other thing (and I don’t want to complain because I know they are remodeling, and because it was clean) is that the room bathroom was wildly outdated— small, poor shower, peeling paint. But I know they are trying and I hope after the remodel it will be a beautiful place.
Stayed 4 nights in Jan 2026

6/10 Okay

glenn

Disliked: Cleanliness
Poor housekeeping.
Stayed 4 nights in Jan 2026

10/10 Excellent

Donald

Stayed 3 nights in Jan 2026

6/10 Okay

Michael

Liked: Cleanliness
Property is nice but needs updating. No extra blanket or toilet paper. Toilet needed repair.
Stayed 2 nights in Jan 2026

10/10 Excellent

Katie

Stayed 1 night in Jan 2026

2/10 Terrible

Justin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I never leave reviews but this was worth letting people know what to expect. First, let me start with the good. The front desk staff (specifically manager and asst. manager) were top notch and super helpful when trying to sort out our stay. Spoiler alert, we moved hotels and got a refund. Heres why. The bad. First room smelled like smoke and mildew. Oh well, it happens. We asked for a new room. New room was ok. Turns out half of the property is under renovation. This means that the main pool is closed, half of the rooms are having the bathrooms renovated and we were warned the smell would be strong depending on what side of the property we were on. We could smell it even tho we werent near it. The basketball/tennis courts no longer exist. The gym was under construction. They had a temp gym in two of the rooms lol. None of this is advertised at time of booking. I also checked on hiltons site directly and there is no mention there either. This is where it gets esp. bad. I finally got a chance to go work out after the first 2 days of our trip. I heard running water in the bathroom in the temp gym. I thought maybe another patron was in there using it? then i smell a strong chemical. Few minutes later a contractor pops out and empties something into kitchen sink in the room. its now clear that they are renovating the temp gym bathrooms ... why?! why would you set up a temp gym only to start to renno the restroom and close the gym? We ended up getting a refund and moving hotels.
Stayed 5 nights in Dec 2025

10/10 Excellent

Andriana

Resort is very nice outside and inside. Check in was a little long but we loved the cookies!
Stayed 1 night in Jan 2026

10/10 Excellent

Erica

Stayed 2 nights in Jan 2026

6/10 Okay

Elisa

Stayed 4 nights in Dec 2025

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