DoubleTree Resort by Hilton Paradise Valley - Scottsdale

4.0 star property
Suburban resort with 2 outdoor pools, near Scottsdale Fashion Square

Choose dates to view prices

Photo gallery for DoubleTree Resort by Hilton Paradise Valley - Scottsdale

Terrace/patio
Lobby
Pool views, open select days
Exterior
Two Sleeper Sofa Beds, Non-Smoking | Living area | 55-inch flat-screen TV with cable channels, TV, pay movies

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
5401 N Scottsdale Rd, Scottsdale, AZ, 85250
  • Place, Scottsdale Fashion Square
    ‪15 min walk‬
  • Place, Scottsdale Waterfront
    ‪1 min drive‬
  • Place, Fiesta Bowl Museum
    ‪1 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪16 min drive‬

Room options

1 King Bed, Non Smoking (Balcony or Patio)

8.6 out of 10
Excellent
(57 reviews)
  • Desert view
  • 462 sq ft
  • Sleeps 2
  • 1 King Bed

One Bedroom Suite, One King Bed, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1578 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Two Sleeper Sofa Beds, Non-Smoking

  • 462 sq ft
  • Sleeps 2
  • 2 Double Sofa Beds

One King Bed, Non-Smoking, Roll In Shower

7.2 out of 10
Good
(7 reviews)
  • Desert view
  • 462 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 1578 sq ft
  • 4 bedrooms
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking (2 Queens, Bathtub)

9.8 out of 10
Exceptional
(6 reviews)
  • Desert view
  • 462 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • Desert view
  • 462 sq ft
  • Sleeps 2
  • 1 King Bed

2 Queen Beds, Non Smoking (Balcony or Patio)

8.6 out of 10
Excellent
(131 reviews)
  • Desert view
  • 462 sq ft
  • Sleeps 4
  • 2 Queen Beds

King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

Two Queen Room

  • Sleeps 4

Mobility Accessible King Room with Roll In Shower

  • Sleeps 2

Mobility Accessible King Room with Tub

  • Sleeps 2

Room, 1 King Bed, Patio, Poolside

9.0 out of 10
Wonderful
(6 reviews)
  • 462 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Courtyard View

9.2 out of 10
Wonderful
(23 reviews)
  • 462 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Pool View

9.6 out of 10
Exceptional
(5 reviews)
  • 462 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Patio, Camelback Mountain View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 462 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Patio (Roll-In Shower)

  • 462 sq ft
  • Sleeps 2
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Courtyard View

9.0 out of 10
Wonderful
(19 reviews)
  • 462 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Patio, Poolside

8.8 out of 10
Excellent
(3 reviews)
  • 462 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Pool View

8.6 out of 10
Excellent
(9 reviews)
  • 462 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Camelback Mountain Vw

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Poolside (Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • 462 sq ft
  • Sleeps 2
  • 2 Queen Beds

1 King Bed Walkout Patio-Poolside

  • Sleeps 2

King Room With Balcony And Pool View

  • Sleeps 2

Room With 2 Queen Beds, Patio And Mobility Accessible Bathtub

  • Sleeps 4

1 King W/ Balcony Camelback Mountain Pool Vw

  • Sleeps 2

Room With 2 Queen Beds, Patio, Roll-in Shower-Mobility Accessible

  • Sleeps 4

2 Qns W/ Balcony Camelback Mountain Pool View

  • Sleeps 4

King Room With Patio Or Balcony And Courtyard View

  • Sleeps 2

Pool Side Patio Room With Two Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 2

2 Queen Beds With Patio Or Balcony

  • Sleeps 4

Balcony Room With 2 Queen Beds

  • Sleeps 4

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About the neighborhood

Scottsdale

Scottsdale Fashion Square is a short stroll from DoubleTree Resort by Hilton Paradise Valley - Scottsdale, and other popular attractions like Desert Botanical Garden are within a 10-minute drive. This 378-room, 4-star resort welcomes guests with 2 outdoor pools, a restaurant, and a 24-hour gym.

What's nearby

  • Scottsdale Fashion Square - 15 min walk - 0.8 miles
  • Scottsdale Waterfront - 1 min drive - 1.0 mile
  • Fiesta Bowl Museum - 1 min drive - 1.0 mile
  • Arizona Canal - 2 min drive - 1.2 miles
  • McCormick-Stillman Railroad Park - 2 min drive - 1.4 miles

Getting around

  • Center Parkway - Washington Station - 11 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 24 min drive

Restaurants

  • ‪Shake Shack - ‬19 min walk
  • ‪Élephante - ‬20 min walk
  • ‪Postino Highland - ‬15 min walk
  • ‪Five Guys - ‬20 min walk
  • ‪Toca Madera Scottsdale - ‬2 min drive

About this property

DoubleTree Resort by Hilton Paradise Valley - Scottsdale

Suburban resort with 2 outdoor pools, near Scottsdale Fashion Square
Guests of DoubleTree Resort by Hilton Paradise Valley - Scottsdale enjoy 2 outdoor pools, a children's pool, and a 24-hour gym. Onsite parking is available, both free self and paid valet parking (USD 20 per night)—also useful is a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a sauna, free WiFi in public areas, and a hot tub.
55-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include coffee makers, free local calls, and safes.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 2 mi
  • Free shopping center shuttle
  • Free self parking on site
  • Uncovered valet parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Asadero Cocina & Cantina
  • Azure
  • The Cantina

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Hot tub
  • Sauna

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Fenced pool
  • Free area shuttle
  • Mini-fridge
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 39,999 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (33 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per pet, per stay
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 33.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • In-room safe
  • Phone calls
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 5 to 26 per person
  • Uncovered valet parking fee: USD 20 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-2:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Resort Hilton Hotel Paradise Valley-Scottsdale
DoubleTree Hilton Paradise Valley-Scottsdale
Hotel Valley-Scottsdale
DoubleTree Resort Hilton Hotel Paradise
DoubleTree Resort Hilton Paradise Valley Scottsdale
DoubleTree Resort Hilton Paradise
DoubleTree Hilton Paradise Valley Scottsdale
Doubletree Scottsdale
Doubletree Paradise Valley Hotel Scottsdale
DoubleTree Hilton Paradise
DoubleTree Resort by Hilton Hotel Paradise Valley Scottsdale
DoubleTree Resort by Hilton Paradise Valley Scottsdale
DoubleTree Hilton Parase
Doubletree Scottsdale
DoubleTree Resort by Hilton Paradise Valley Scottsdale
DoubleTree Resort by Hilton Paradise Valley - Scottsdale Resort

Frequently asked questions

Is free cancellation available at DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

DoubleTree Resort by Hilton Paradise Valley - Scottsdale offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

As of Jan 29, 2026, prices found for a 1-night stay for 2 adults at DoubleTree Resort by Hilton Paradise Valley - Scottsdale on Feb 8, 2026 start from $220.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

This resort is located in Scottsdale, a short 14-minute walk from Scottsdale Fashion Square and also 19 minutes on foot from Scottsdale Waterfront. You'll also find Talking Stick Resort Casino and Camelback Mountain within a short drive.

Will I be able to park at DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

Yes, self parking is offered for free at the resort. Valet parking is available for USD 20 per night with in/out privileges. Accessible parking is also available for guests.

Does DoubleTree Resort by Hilton Paradise Valley - Scottsdale feature a casino?

No, DoubleTree Resort by Hilton Paradise Valley - Scottsdale doesn't have a casino.

Will I find an indoor pool at DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub. Guests have pool access between 6:00 AM and 10:00 PM.

What amenities will couples enjoy at DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

There are plenty of amenities for couples at this resort, including 2 outdoor pools, a poolside bar, and a restaurant with al fresco dining.

Does DoubleTree Resort by Hilton Paradise Valley - Scottsdale have a hot tub?

Yes, this resort has a spa tub.

Does DoubleTree Resort by Hilton Paradise Valley - Scottsdale have a restaurant with a breakfast menu?

Yes, DoubleTree Resort by Hilton Paradise Valley - Scottsdale serves a full breakfast for a surcharge each morning at Asadero Cocina & Cantina.

Will DoubleTree Resort by Hilton Paradise Valley - Scottsdale allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at DoubleTree Resort by Hilton Paradise Valley - Scottsdale for a fee of USD 75.00 per pet, per stay.

Are there connecting rooms at DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

Where is the closest airport to DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

The closest major airport to DoubleTree Resort by Hilton Paradise Valley - Scottsdale is Phoenix Sky Harbor Intl. Airport (PHX), which is 10.1 mi away (24 minutes by car). Another top airport is Mesa, AZ (MSC-Falcon Field Municipal), which is located 20.8 mi away (30-minute drive).

Are there rooms with balconies that I can book at DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

Yes, some guestrooms at this resort offer either a balcony or a patio where guests can enjoy desert or garden views.

Does DoubleTree Resort by Hilton Paradise Valley - Scottsdale host weddings?

Take advantage of the wedding venue at DoubleTree Resort by Hilton Paradise Valley - Scottsdale if you plan to say "I do" during your trip.

DoubleTree Resort by Hilton Paradise Valley - Scottsdale Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 797 out of 1422 reviews
Rating 8 - Good. 311 out of 1422 reviews
Rating 6 - Okay. 179 out of 1422 reviews
Rating 4 - Poor. 79 out of 1422 reviews
Rating 2 - Terrible. 56 out of 1422 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Jayna

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Kevin

Stayed 1 night in Oct 2025

4/10 Poor

Owen

Business traveler
Liked: Staff & service
Disliked: Amenities
This property is under construction and will not be done for months. The property exterior is vintage and the rooms are adequate. Pools and grounds are nice. The restaurant serves promptly with average fair. For the price its fine considering the prices of the other better hotels nearby. The "gym" was absurd. It was a regular room with weights and a couple workout mats. With the price at $250 per night it was reasonable considering the location and average cost in Scottsdale. Staff was nice enough to offer an extra Saturday night at the weekday rate.
Stayed 5 nights in Oct 2025

10/10 Excellent

Rikki

Stayed 3 nights in Oct 2025

10/10 Excellent

Ambria Jeanee

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Oct 2025

10/10 Excellent

Enayat

Stayed 1 night in Oct 2025

6/10 Okay

Cari, Eden Prairie

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property is nice and centrally located but rooms are older and very small bathrooms. The property was under “lobby” construction but the jack hammering sounds in the morning and at the pool was less than desirable. Would have been nice to know that the construction although the lobby it does affect a lot of other areas
Stayed 4 nights in Oct 2025

8/10 Good

Thomas

Stayed 3 nights in Oct 2025

2/10 Terrible

Callie

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
The staff at the front desk was very nice but the amenities were awful. Room was dusty and old. Nothing through the booking said the resort was under construction. So the tennis courts were torn out and workout room was in a very dingy smelling hotel room with such limited equipment. These things were reasons why this place was picked. The room key also only worked occasionally to get into the pool areas. House keeping didn’t come until I asked, then didn’t stock coffee or towels. Also they didn’t clean anything just made the beds and took dirty towels. But one day they only made one bed and left the other one as is.
Stayed 3 nights in Oct 2025

2/10 Terrible

Marc

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Staff is great, but owners are deceptive in hiding the fact this is a major renovation. All over there are signs that say, "Pardon our Dust." Anyone with respiratory challenges should be warned that they will feel sick at this place. Profits are more important than people for these greedy SOB's. They are disgrace to the name, "Hilton"!
Stayed 4 nights in Oct 2025

6/10 Okay

ShonTina

Liked: Cleanliness, staff & service
The staff and service were amazing. The rooms are spacious but the bathrooms need some upgrades
Stayed 3 nights in Oct 2025

10/10 Excellent

Georgina, Houston

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 10/22-10/25 for girls trip. Our stay was absolute perfection! They did have some construction going on near the lobby but it didn’t bother us. They gave all guests complimentary drink vouchers for the “trouble”, which was nice. Those sunrise drinks were so delicious!! We ate at the restaurant once for breakfast (we opted for the buffet; the fingerling potatoes were soooo good!), and once for lunch poolside. The fish tacos were freakin yummy!!! And the cucumber spritzer was so refreshing! 10/10 stay. Can’t wait to go back.
The Cucumber spritzer (OBSESSED with this drink!) and fish tacos totally hit the spot.
They have 2 pools. We opted for the one with the bar ;) Matt was a fantastic bartender.
Stayed 3 nights in Oct 2025

4/10 Poor

Rodrigo

Business traveler
Stayed 2 nights in Oct 2025

10/10 Excellent

Makiya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

ANDORENI

Liked: Cleanliness, staff & service
Stayed 6 nights in Oct 2025

6/10 Okay

Luke

Traveled with partner
Disliked: Amenities, property conditions & facilities
The courtyard was nice but the rooms are outdated and need renovation
Stayed 4 nights in Oct 2025

4/10 Poor

Maria

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Renovation chaos without a prior heads-up

This resort was under complete renovation. We should have been informed about this before selecting this particular resort. We chose this resort since we love and tend to frequent the fabulous gym and spa when staying. It was closed and the entire spacious beautiful lobby was closed off and revamped by heavy machinery. The rooms are run down and the walls between guests paper thin. We will miss the gorgeous grounds and pools as we shall pick another resort next time in Scottsdale. The price we still had to pay for our stay - in the middle of this renovation chaos- was far too high. A room discount should have been applied.
Stayed 4 nights in Oct 2025

4/10 Poor

yasir

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice staff and services but the hotel was under renovation so walking in the property was like walking through a maze as many portion of the property was closed off. The construction noise and dirt wasnt helpful either. Entering from a side entrance as the main lobby is under renovation is like paying full price for half the experience. We should have been notified of the renovation construction before booking our room we most likely would've chosen another hotel.
Stayed 1 night in Oct 2025

6/10 Okay

Imani

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The check in desk and workers around very friendly and helpful but the shuttle drive was very rude and never came back to pick us up. Also it is very difficult to get around maybe need better signage’s and better system of walking around trying to find things
Stayed 1 night in Oct 2025

6/10 Okay

Allie

Traveled with group
Liked: Staff & service, amenities
The room was clean, but bathrooms outdated. We had a few maintenance issues. The pools were nice, but bar for one was closed and there is major renovation going on in the lobby.
Stayed 4 nights in Oct 2025

10/10 Excellent

Reinhard

Stayed 5 nights in Oct 2025

10/10 Excellent

Dillon

Stayed 1 night in Oct 2025

10/10 Excellent

DARREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2025

2/10 Terrible

jasmine and bret

Traveled with family
Disliked: Property conditions & facilities
The shower ran pretty much all night. You couldn’t turn off the AC. He froze for two nights and sink in the bathroom wouldn’t drain at all so it had water in it after the first use. It was pretty bad condition.
Stayed 2 nights in Oct 2025

10/10 Excellent

Hema

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We thought the resort was amazing! Even though there was some construction going on, we didn't feel the impact hardly at all. We were there mostly on a weekend when there was no construction, and there was a little noise on Monday. However, the staff were all so kind and helpful. My daughter and I loved the pool - the warm one! It was so pretty and fun. The view from our room overlooking the pool was lovely. My one recommendation is better music played around the resort, Top 40s is a great station for all! Overall, we had an amazing stay and hope to return soon for another fun time!!! (They gave us cookies too!)
Stayed 2 nights in Oct 2025