Beautiful lobby, pool area, and rooms. The lush landscaping was being tended to with power saws and leaf blowers two days in a row during our three-day stay. While I understand that the landscaping needs to be maintained, it would have been thoughtful of the management to spread out the scheduling of this work.
Resort was beautiful. Wish the pool was heated. Staff was slow and seemed not to care. We sat down for breakfast with kids and waited for good 30 minutes before we decided to walk out as the waitresses served two tables that came after us. We also waited good hour at the pool to get our tacos and chips and salsa.
The grounds walking to the room were wonderful. Unfortunately the carpet in hallway was filthy as well as the room. The furniture was old and damaged. I did enjoy the restaurant in the hotel as well as walkability to downtown shopping and restaurants.
The pleasing smell when you walk into the lobby was great. Felt welcoming. Loved the iced tea. Meg was our waitress poolside, and she was fantastic. Great, prompt service. Friendly and patient. Our room wasn't the best. we had a bunch of moths flying around in there, someone's red framed glasses left behind on the bench, and a strange dank smell throughout the building. Overall, we enjoyed our stay. Thank you
There was good and bad. We had a bad experience with one of the front desk personnel. The rest of the staff was great. The pictures also made the hotel look a little nicer than we had expected. The lobby and the pool did live up to the standards that we had seen in the pictures. The rooms did not.
Food was excellent, pool areas are gorgeous, love the sandy entrance to pool. Hot tub was relaxing. Chairs are great and cabanas, room is elegantly decorated and the mini bar is top notch.
Pictures don’t do it justice. Every detail is thought through and the aesthetics are magnificent. The Scott feels very old Hollywood and we would return in a heartbeat. Location is right in the middle of all the excitement of Scottsdale and yet you feel like you’re in a secluded resort.
Beautiful resort I would definitely stay here again. Food was amazing. I recommend coming early to get a spot by the pool.
The Scott Resort is beautiful and I would definitely stay there again!
Beautiful grounds and great lobby for hanging out and socializing
Love the vibe, especially the lobby and pool areas!
Really cute property, good food at the restaurant and friendly staff. They have Tesla Destination Chargers, which is a huge plus and the reason we chose this hotel in the first place - just wish the had a couple more. We did find a dirty sock under one of the beds that definitely did not belong to us and not sure how long it had been there :I
Great vibe and ambience at the resort. Room was clean and comfortable and the staff was friendly.
It was nothing special, the pictures on the website make it look a lot more luxurious than it actually is. The sandy beach wasn't sand at all, $35 spa fee to use a towel by the pool and available shuttle for a 3 mile radius was ridiculous! The parking is awful! no elevator! To get to the doorway closes to our room we had to walk down a dark alley thing next to the garbage and laundry drop off.
Hotel was beautiful. Enjoyed the pool. The location is fantastic. We will be back
This hotel is extremely dated! The pool wasn’t clean and the walkways around the pool had branches and bird poop that looks as if it never gets cleaned. No elevator, but there is a second floor. Not too many stairs. Our key had to be inserted into the door multiple times before it opened to the main hallways with the rooms. The showers didn’t drain so as you were showing it backed up water into the tub causing you to be standing in dirty water while trying to shower. I had to turn the shower on and off in order to allow the water time to drain. There were three & a half good parts about the hotel: 1. The lobby is gorgeous. (BEST PART) 2. The restaurant food was very good. 3. They have a car that takes you anywhere you want to go (within a 3 mile radius). Pictures are deceiving, we did not see in person what we saw online. 1/2. Majority of the hotel staff was very friendly and helpful.
Located in South Scottsdale, The Scott Resort & Spa (formerly FireSky Resort) is adjacent to Old Town and within a 15-minute walk of popular sights like Scottsdale Fashion Square. This 204-room, 4.5-star resort welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and a restaurant.
This resort serves as home to a bar, along with a restaurant that specializes in Cuban cuisine. Satisfy your hunger from the comfort of your room with room service. Start each morning with full breakfast, available for a fee from 7:00 AM to 11:00 AM.
Guests can expect to find LCD TVs with cable channels and pay movies. Beds are dressed in Frette Italian sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include balconies or patios, minibars, and free newspapers.
Guests of The Scott Resort & Spa (formerly FireSky Resort) have access to a full-service spa, 2 outdoor pools, and a gym. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury resort include free WiFi in public areas, conference space, and a 24-hour business center.
Beautiful lobby, pool area, and rooms. The lush landscaping was being tended to with power saws and leaf blowers two days in a row during our three-day stay. While I understand that the landscaping needs to be maintained, it would have been thoughtful of the management to spread out the scheduling of this work.
Resort was beautiful. Wish the pool was heated. Staff was slow and seemed not to care. We sat down for breakfast with kids and waited for good 30 minutes before we decided to walk out as the waitresses served two tables that came after us. We also waited good hour at the pool to get our tacos and chips and salsa.
Our goal is to ensure our guests' comfort and satisfaction, and I am sorry that you felt disappointed with your stay. We are currently recovering by a staffing shortage caused by the pandemic however, this is not an excuse for the service you received. We hope that you will give us another opportunity to regain your trust in the future.
The grounds walking to the room were wonderful. Unfortunately the carpet in hallway was filthy as well as the room. The furniture was old and damaged. I did enjoy the restaurant in the hotel as well as walkability to downtown shopping and restaurants.
Hello, Thank you for taking the time to write a review, your feedback is important to us. Our goal is to ensure our guests' comfort and satisfaction, and I am sorry that you felt disappointed with your stay. We hope that you will give us another opportunity to regain your trust in the future. Thank you, Brandon Howard
The pleasing smell when you walk into the lobby was great. Felt welcoming. Loved the iced tea. Meg was our waitress poolside, and she was fantastic. Great, prompt service. Friendly and patient. Our room wasn't the best. we had a bunch of moths flying around in there, someone's red framed glasses left behind on the bench, and a strange dank smell throughout the building. Overall, we enjoyed our stay. Thank you
Thank you for your feedback. We are glad to hear that you enjoyed your stay! We will be sure to pass on your feedback to our team to improve in the future. We hope to welcome you back to The Scott soon!
There was good and bad. We had a bad experience with one of the front desk personnel. The rest of the staff was great. The pictures also made the hotel look a little nicer than we had expected. The lobby and the pool did live up to the standards that we had seen in the pictures. The rooms did not.
We are glad to see you enjoyed our pool and lobby. We will use your comments to better coach out front desk team.
Food was excellent, pool areas are gorgeous, love the sandy entrance to pool. Hot tub was relaxing. Chairs are great and cabanas, room is elegantly decorated and the mini bar is top notch.
We are pleased to hear you enjoyed your visit with us! We are glad you were able to enjoy the pool, cabanas, and minibar!
Pictures don’t do it justice. Every detail is thought through and the aesthetics are magnificent. The Scott feels very old Hollywood and we would return in a heartbeat. Location is right in the middle of all the excitement of Scottsdale and yet you feel like you’re in a secluded resort.
Kris, we thank you for sharing your wonderful experience with us! I'm so glad it met your expectations. We cannot wait for you return!
Thank you for the 5 out of 5 review!
Beautiful resort I would definitely stay here again. Food was amazing. I recommend coming early to get a spot by the pool.
Thank you for staying with us! We hope to see you back soon!
Cheryl thank you for sharing this feedback, we should have communicated this to you upon check in. We apologize for the interruptions that the landscaping crew caused during your stay and appreciate your understanding.